Edit: The business owner reached out to me and offered to correct the situation reported below…read more They said they will take the feedback below and implement changes as to informing the customers upfront about the credit card information requirement before taking address details. The technician showed up on time and fixed the issue. He also helped to check the fridge which was making noise while running as a complimentary service. Good to see that customers feedback is given importance and they make an effort to correct things. Happy in the end with the service. They have a policy that they require credit card information and they don't mention about it until you part with your address and phone number. And this credit card information is needed even before they schedule your appointment.

HOTWIRE FAILED TO ADDRESS A SERIOUS INSTALLATION CONCERN -- A DISCOUNT IS NOT A SOLUTION…read more I hired Hotwire to install a new heating system, but the unit has been short-cycling, and I was never provided the pre-installation energy calculation I specifically requested. I also researched the installer's credentials and could not find the appropriate certification/license for this type of installation. Instead of addressing these concerns, Hotwire offered a discount. I'm now having to consider hiring another HVAC company to review the work and determine whether the correct system was installed. If you use Hotwire, verify the installer's credentials and ask for the energy calculation and installation documentation before proceeding.

Updating on 9/17:…read more Mike reached out directly to resolve our issue with our fridge after this review posted. His communication was prompt and responsive, he worked to find a solution and then offered to guarantee his work for a year. While I was frustrated with the initial experience, I appreciate a company that will stand by their service and I feel that's what he's done here. I'm updating our review to reflect the effort given; Thank you, Mike. Original review: A nightmare! I decided to go with this company based off of reviews, and now I'm questioning how they got so many positive ones. We had their technician out (Iosif) for the initial diagnostics, trusted his opinion on what the issue was and decided to move forward with the repair. Made an appointment with him for the repair, which he no called/no showed for. I called their main line after the appointment time had passed, to be told that we were not even on the schedule. The technician reached out to say that the "part was delayed"... but apparently notifying us before the appointment was too much work. Said he would be out the next day. He came out, "fixed" the fridge (NOT fixed, no change to the fridge AT ALL) and scratched our wood floors! I asked why he didn't protect the floors when pulling the fridge out and he stated that he "has never needed to before" and tried to claim that the *very new* scratches must have been old. We literally incurred damage having this company into our home. I reached out regarding the floor and the fact that our fridge shows no change after spending hundreds with them... They have not responded to email regarding the floor and have completely blown us off regarding the fridge repair. A complete waste of money that actually left us with more to fix! Do not use this company!

Called them due to a repeated issue with my fridge's freezer. Making an appointment is very easy…read moreand the Technician came out as a warranty call. He determined the issue was not directly related to my initial issue, and managed to repair it for a very reasonable charge.

Five stars for the persistence of Chris in fixing our Sub-Zero ice maker problem. He never gave up…read morefixing a complicated problem. We will definitely use this company again.

Good communication, quick arrival and ability to come back and fix the problem later that day.read more

Fantastic experience. Larry was professional, timely and thorough. Fixed our refrigerator and we…read moreare good to go!

Quicly responded and fixed the issue with speed. Highly recommend to hire for appliance related…read morerepair service

Dmitrii was excellent at diagnosing and resolving the two failed microswitches in my microwave…read more However I'm not very happy with A-Service false estimating practice. When I contacted them they estimated similar work at $2-300 parts and labor. I don't mind that estimate being wrong, but the reality is they charge $300 minimum for labor, not including parts. It was impossible for the job to be less than $300, so why was the estimate less?

I hate to do this, but the situation warrants it. I called A Appliance Repair because the washer at…read moremy rental property wouldn't start. They seemed to have decent reviews and were able to get to the house sooner than any other company so I went with them. The first appointment was for Sunday January 18th with a window from 10am-12pm. This was to diagnose the issue. The tech Dmitrii didn't show up until 12:45pm. Things happen so I wasn't too concerned about him showing up late at this time. I was told Dmitrii had diagnosed the issue and I was sent an invoice and needed to put down a 50% deposit in order to move forward with the repair. He didn't have the part on hand so we had to schedule for another day. The second appointment was set for Tuesday January 20th with a window of 6pm - 8pm. I got a message from Dmitrii at 8:01pm saying he was having car troubles and could no longer make the appointment. A little shocked that he just learned of his car troubles a minute AFTER my appointment window but okay. We rescheduled for him to go out to the house the following day. The third appointment was set for Wednesday January 21st with a window from 6pm-8pm. He showed up within the window this time at 6:40pm however, he was unable to fix the issue. Dmitrii told my tenant the day he "diagnosed" the issue that it was either the actuator or the transmission (I had no idea about this because the invoice I received was for the actuator so naturally I assumed that's what needed to be repaired). So he left and I called in to see what was going on. I thought that the whole point of a diagnosis was to figure out what the issue was. I was told he may have gotten a faulty part and would like to go back out to the house to try and fix the issue. The fourth appointment was set for Thursday January 22nd with a window time of 4pm-6pm. I get a text from my tenant at 6:01pm that Dmitrii has not shown up yet again. At this point, Im extremely frustrated with this tech. Not only has he been late, not shown up to an appointment, misdiagnosed the issue, but he's wasted a lot of my tenants time as well as mine. He finally shows up at 7:23pm almost a whole hour and a half late, but again does not fix the issue. When he didn't show up on time this night, I was able to speak to the owner and before Dmitrii showed up he let me know that if the issue isn't fixed I will get a full refund so that was nice. Moral of the story, I ended up ordering a new washer and will never call A Appliance again. I feel like o failed my tenants by calling this company and leaving them without a washer for over a week now since we have to wait a couple of days for the new washer to arrive. I wouldn't have been so frustrated if the tech communicated better, or at all. Every time he was late I had to call, no messages from him to give us a heads up. My suggestion is if you want something done in a timely manner, go elsewhere.

I had a fantastic experience with this group…read more Firstly, they were very, very thorough when they came over to take a look at my furnace to setup my heat pump and AC. They went through every single vent in the house, inspected every single nook and cranny to determine what would be needed, including the furnace itself. Secondly, they were very patient in revising their estimates several times after every unnecessary question that I asked them with requests for revisions. Thirdly, they came over exactly at the time specified, got to work right away, were very friendly, and didn't ask for anything. They spent a full day, working tirelessly, got the job done, tested it thoroughly, and left only after completing all checks. Their price was very competitive too. All in all a fantastic experience. Highly recommend this crew.

So quick to respond, good communication, and professional…read more My fridge stopped working one evening and Andrew was able to come out immediately the next day to look at it. It is $65 for them to come out and assess the issue, which is waived if you decide to go through with the repair. They are transparent with the quote and will wait for you to approve before work is done. He replaced a few compressor parts and had my fridge working and ready in a jiffy! Cost around $600 for parts and labor. All around great experience.

Val responded promptly for my request for help with a dead oven ignitor and within a day, came out…read moreto fix it within the quoted budget. A secondary issue was also addressed and now the oven works again. Would absolutely hire again for appliance needs!

Best in town service! I highly recommend hiring Mr. Val for your appliance repair. I put yelp…read morerequest to fix my broken dishwasher. Luckily, Mr.val responded within few mins over a text asking for pictures and specifics of the problem. He came over and explained me the accurate problem and best possible solution. Mr.Val's expertise with appliances saved me time and money. Above all, it is frustration-free, hassle-free experience working with Mr.Val.

We very much appreciated Greg's help with our beloved older washer. He communicated well and was on…read moretime. Gregg is knowledgeable, experienced, efficient, and as a bonus, he was pleasant to talk with about our washer and offered valuable tips on its care. He will be our next go-to person for our household appliances.

Super fast response, quick diagnosis and repair of our Kitchen Aid freezer issue. Technician Greg…read morewas courteous, well presented, professional. Knew exactly what was wrong, how to repair it, how long it would take and within reasonable expectations of price. While he was working, I YouTubed the work and he was spot on.

I'm finally finding the time to write this review! Our washer's drain pump has been running great…read morefor over a month now. Finding the right service took real effort, but choosing Appliance Fixers was the best decision -- their customer service, repair quality, and expertise were all excellent. For context: the same issue first came up and was fixed between 2021-2022, so this pump lasted about 4 years before failing again. That's decent, but with laundry done almost a few times a week, maybe it was bound to happen. What's more telling is that the date stamped on the broken pump matched our washer's purchase year (2015-2016) -- suggesting the "replacement" part from the first repair may not have actually been new or OEM, which likely caused it to fail again so soon. As for this repair: the first booking couldn't go through since the job needed two people (it's a stacked unit in a tight spot), but rescheduling a day or two later worked out well. The technicians, Sam and Evan, were courteous, knowledgeable, and happy to answer every question and share tips along the way. They confirmed the old pump looked "questionable" -- reinforcing our suspicion that we never got a genuine OEM replacement the first time. While the cost to repair is never cheap, it's about average for the industry -- nothing out of the ordinary. It's money well spent for an experts and manpower needed to properly fix the issue. Sam and Evan were thorough and easy to talk to, making sure everything was fixed properly despite the tricky stacked-unit setup. Highly recommend this team -- hopefully we won't need the same repair again soon, but they're now our go-to for future appliance issues.

Had an issue with our oven pre-heating and was on the fence on whether I should purchase a…read morereplacement or attempt to fix. I found Appliance Fixers through the Yelp app decided to give them a try. The initial contact was seamless. I was able to book for a next day visit. The appointment reminder is via automated text message and clearly outline the date, time, and my address. Sam was the assigned technician for my appointment and he arrived early, which was very much appreciated. The diagnostic visit was $70 which is applied towards labor if I choose to go with the repairs. Sam found the issue within minutes. It was a faulty lower heating element and prevented the oven from reaching preset temperatures. Sam immediately contacted his office for parts was able to get me a quote for the total repair. Sam also guaranteed OEM parts and highlighted their 90 day warranty on their repairs. He came back the next day and completed the repair, tested the heating element, and ensured everything was to spec. What I really liked about the experience is the response time, friendly technician, fast repair time, and seamless quote and payment process. The pricing was reasonable and there was also no pressure to choose the repair, which I greatly appreciated. Overall, a great experience.

Our dishwasher died on a Saturday. Did research and found 1 Man Appliance. We always try to…read moresupport local business whenever possible, so left a message on Sunday expecting a Monday callback. But no, Gavin called back on Sunday and we got a Monday afternoon appointment. What a nice man, he diagnosed and fixed our pump problem in record time resulting in very fair price. We have found our appliance repair man for our home and our rental. Thank you Gavin.

One Man Appliance was very responsive and friendly. Called me back right away and came on the same…read moreday. He quickly diagnosed that the issue was the drain pump making the noise and gave us different options and how much they would cost. He wasn't aware that our model had top access for the drain pump but once I asked about it, was easily able to open the panel that I had not been able to open after 20 min of trying. Removed the chicken bone stuck in there and and now it's running quietly again.