Did an excellent job repairing the dishwasher. Very quick and efficient. Price quoted was…read morereasonable, and never changed. When I asked about additional work, he was took a quick look at offered suggestions. Based on our interactions, I plan to reach out to this company in the future.

Very unreliable when came for repair waited 3.5 hours after our appointment time to let me know…read morethey didn't have the part second scheduled appointment time 2 hours late we had prior engagement couldn't get fixed was then told there time is more important then mine.

I had a great experience with this technician. He came out and helped finish installing my Samsung…read moregas stove and made sure everything was done right. He had the proper tools to check for gas leaks, which gave me a lot of confidence in the safety of the install. Professional, knowledgeable, and easy to work with. I'll definitely be calling him again for appliance repair in the future.

He showed up on time, and was able to let me know quickly what was wrong! He was great at…read moreexplaining things and didn't push me for more expensive options!

Noah is the man He's super easy to work with, I've seen him…read morea few times for different issues for different appliances. Always does a great job

We needed a washer and dryer and were having a lot of issues with other used appliance salesman and…read moreCraigslist. We stopped in Sunday the guy working was super friendly and helpful and we ordered a mismatched set. They called before our installation the following Tuesday and let us know they were upgrading us for free to the matching dryer. Installation was very fast. I've talked to 3-4 different guys throughout this short process and all were very polite and professional. If our machines ever happen to break they also repair them which adds a lot of value and security into purchasing through appliance discount NW vs big box retailer

The ice maker on our SubZero refrigerator stopped making any ice. First, I ordered an after-market…read morereplacement on Amazon for a DIY fix. No joy. The part didn't come with the correct electrical connection. Next, I reviewed local appliance repair companies on Yelp. UP Appliance Repair had great reviews. I called Alexander and we scheduled a time for him to come to our home in Gig Harbor. He returned the same afternoon with the correct part...and now we have beautiful, sparkling ice! Thank you, Alexander, for a job well done Highly recommend!!

Alex is completely fair and honest...advised getting new washer because of the expense it would…read morecost us to fix the old one..we really appreciate his expertise and knowledge he shared..I would highly recommend this business to others...you won't be disappointed with how professional he is...

I canceled a diagnostic service with another company because they charged a fee, but would not put…read morethat toward any repairs. Sir Visser applies the diagnostic fee to any needed repairs. In addition, they have an option to purchase a new appliance if the repairs are too costly. This would be at a discount, as well. There was a four hour window. The tech came promptly and was very focused and professional. He quickly diagnosed the issue, and was able to fix the problem without having me purchase a new door. That would've been way too expensive. Very honest!

I was very pleased with the outcome. GREAT technician (Reggie). However, their repair pricing is…read morenot transparent. The service diagnostic call labor charge was indeed applied to the repair, and this work took longer than the actual repair, at a cost of $219.99 plus tax. But there was an additional pre-priced $369.99 labor charge for the repair work (flat fee) not at ALL based on the time spent doing the repair. Almost $800 to repair a microwave that sadly needed to be repaired because it's part of a one piece microwave/wall oven unit that costs $3K. In the past, I have paid repair work based on actual time spent. So just be aware...

Vitalii from Bold & Short Repair replied within minutes of messaging him for repair services on a…read morelate Saturday afternoon. I described my issue with my freezer (loud buzzing sound when the motor comes on) and he was able to schedule a technician to come by on Monday afternoon to work around my schedule. The technician, Vasyl, texted me when he was on his way and arrived promptly as scheduled. He was able to quickly diagnose the issue (ice build up that was hitting the freezer fan when it turns on). To repair, I needed to move all the food items out of the freezer and into coolers, and Vasyl was able to quickly repair the issue by manually defrosting the ice build up using a commercial steamer tool. He inspected the fan and it was still operating normally and no buzzing, so it did not need to be replaced. He was able to diagnose the issue and finish the work within one hour of arrival. The repair price was reasonable and the inspection fee was waived since I went ahead with the repair. Vasyl also answered my questions about how to prevent this from happening again and also some recommendations on future fridges when it is time to replace mine. Vasyl was very friendly, professional, and courteous. Thank you Vitalii and Vasyl for fixing my fridge on such short notice. My family really appreciates the quick turnaround, fast diagnosis and repair, your transparency on the issue, and not recommending any unnecessary replacement parts. You saved us money from buying a whole new fridge!

Were so easy to work with! Very easy to schedule, and confirmed with a phone call when they were on…read moretheir way. He was able to easily diagnose the issue, had the part, and had my dryer repaired within 30 minutes. Very happy with their work!

Jeff and his crew removed our old (rodent infested) refrigerator, range, washer and dryer, worked…read morearound our exterminator, and installed new appliances with an absolute minimum of muss, fuss and bother. A consummate professional and a nice guy to boot, he had some great recommendations about how to get the new appliances set up. The bottom line was entirely reasonable. We are very happy.

Jeff did a phenomenal job at taking out my appliances. I found Jeff on yelp but was slightly…read morenervous with only 5 reviews albeit glowing reviews. (BTW he has many more glowing reviews on other reputable review sites - including one that begins with G and rhymes with doogle). Anyhow, Jeff is legit. He is professional, communicates clearly ahead of time and arrives on time. He stuck to his price quote - no surprises. Very happy with the job!

They were able to have a later appointment window 6-8 pm. Leo was quick and able to diagnose the…read moreissue and at least able to provide a quick fix.

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

Mike is the Picasso of refrigerators! I don't know how he doesn't have 5 stars across the board and…read moreI don't understand the people who gave him 1 star here. Does he text? Nope, but who cares. He is affordable and knowledgeable and saved us 15k in having to buy a new Sub Zero when he was able to fix our 38 (!) year old model that came with our house. This world doesn't make them like Mike anymore and that is a shame!

Mike ordered the control panel for our Bosch dishwasher and changed out the part with no problem…read more He has decades of experience and is knowledgeable and efficient. He is a no-nonsense guy who gets things done. We'd recommend him as he came to our rescue without hesitation.