I called because the knob on my LG range wasn't working. The technician came out and said LG…read moredoesn't make the part I need anymore. My range is like 2 years old. He said the best thing was to buy a new range. He left and my credit card was charged. I went to an appliance parts store and they ordered the part for me. I called Phoenix appliance repair back and they said I was charged because the technician came out. This company is a scam!

I was calling around town to different repair shops, in order to find the best price on a part and…read moreinstallation for my refrigerator. The man who answered the phone was polite, and asked me what the best quote I had was. After telling him, he was forthright and helpful, and let me know he would not be able to beat that price. I truly appreciate Phoenix Appliance Repair Center's honesty on this occasion, and would definitely consider them for a future repair job.

Called about a laundry washer spin timer malfunctioning. On the Phone they said about $119 to look…read moreat it but it should be covered by the repair cost. They knew it was A very old set. So whatever guy comes here for 2 minutes to tell me the same info I told him...cool he wants $500 more for the repair with 0 warranty?? Absolute scam I should've never agreed for you clowns to come look at it. Hope this greedy business actually shuts down that was wrong. $620 can get you a brand new washer that'll damn near rub my back and has a warranty.

If I could put negative one star I would have. This company…read morerobbed me blind. They had an air conditioner unit installed for me which has NEVER WORKED. I have had several contractors from outside companies tell me there is an issue. my unit is still under warranty and valley.Refuses to service it correctly.

Impossible to get a return call. They came out and repaired…read moreour dryer (almost) and at almost 1/2 the cost of a new dryer. Told us they would call the next day for a bid to repair our freezer and never called. After repeated voicemails we have given up.

On March 13, 2014, the owner's brother came to repair the top opening lid to my washer. It would…read moreonly open a few inches. He removed a part, told me he would order it and it should be in in 3 to 5 days. I should not have paid him but I did. I wrote a check out for $100 to his WIFE instead of the company. He told me his wife was the business manager. AZ Home Appliance Repair has not returned any of my calls and now there is a message that their message box is full. This morning a reputable repairman came out. Turns out Dale (I think that is his name) from AZ Home Appliance Repair had removed the right hinge, not the locking mechanism. I was totally bamboozled by this man! I thought he was such a nice person!

This company was recommended to us by our BIL, who had a recent good experience with them. Repair…read moretech Kevin was AWESOME in helping us get our LG refrigerator repaired! It always boosts my confidence when you see someone taking notes on their iPad using speech to text. He helped to confirm our compressor warranty with LG (still under warranty, thank God!), and then he returned a day or two later to replace the compressor. He was working in VERY cramped conditions, poor guy. He was very personable and had a great sense of humor. Most of all we were just SO HAPPY THAT HE COULD FIX OUR FRIDGE, when we had just wasted $125 on a diagnostic service call from another company that was not willing to follow up (regarding the warranty and how to proceed with repair). Pricing was fair and transparent. We're putting this company at the top of our list!

We had a noise in the dryer and when the tech arrived he said we needed to order a part on the…read moreback, we were charged a service call which we were told it would apply towards the entire call, the part came in and the dryer was still making the same terrible noise while running, he was uncertain what it was but was confident it would go away. here we are two months later and thank goodness we were home when the dryer burned up and interior while was grinding the back metal of our dryer.

On time, very courteous and professional. Issue quickly resolved in same visit. Thank you!read more

I have been using Mike's services for over 20 years he is amazing and has fixed everything I have…read morehad him work on. I have given his name to family and friends and they would never call anyone except Mike to work on their appliances I don't usually do reviews but Mike is an exception because there is no one that is equal to his ability My advice is call Mike for anything you need fixed you will not be sorry

These guys were fantastic! Prompt, efficient and reliable. He replaced our disposal and even did a…read morefollow up when I had a issue that he fixed right away. Highly recommend

Warning, do not use them! They came to my house almost 2 months ago and took a $95 deposit. Never…read morelet me know when part came in then when I called them 3 weeks later told me they couldn't reach me and sent part back. They then offered to send refund by check in mail which never came. Then they were to come to my house and drop check off but never showed up. Gave them one more chance, they were going to come to house and do repair but advised it would be more than they quoted, never showed up. I don't think they are a legitimate business. I would give them no stars if I could!

We loved Dan! He quickly responded to my online inquiry, was available rather soon and he fixed…read moreour washer (replaced drain pump on a 1.5 year old GE front load). He was close to the approximate quote given online. He went to the other side of town to pick-up my part. He was very easy to work with, we'd hire him again.