I use to frequent this apple bees often years ago but tonight was my first time visting in a while! The hostess was very nice and eager to accomodate a party of 13. But our first waiter tried to wait a party of 13 and be a bartender and the same time....EPIC FAIL!! Needless to say we ended up with a new waiter and I do remember his name..William! William was excellent! He was patient with fixing our orders and checks. He never seemed frustrated. I gave them 3 stars because the manager Ms. Cora came over to the table to apologize and ensured that all issues were resolved. Because of her level of customer service...I might come back again soon for the Bourbon chicken and shrimp because it was good! read more

Went on the hunt for a steak, slim pickings in this neck of the woods, I remembered Applebees had steak, I'll try it. It took forever on a Wednesday evening. Place was reasonably busy, but not packed. Server was very nice. Food, ordered the sirloin rare, it was very over cooked. It was the oddest shape, like a fat cow finger, the menu says it's 9oz, maybe precooked weight. I had to go find a waitress as mine went mia to take it back. They then brought another one, regular size, but so much inedible tendons it was about 4 bites worth of meat. Vegetables were cold. I was so disappointed. Forgive the disgusting pic of the inedible but it's full disclosure. read more

Applebee's Grill + Bar - First overcooked weird shape supposed to be 9 oz steak. - American Near Me - Suffolk, Virginia

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My family and I went to this location last week after not coming here for a few months due to bad service hoping for a better experience. But unfortunately it was worse. After my husband had to leave due to waiting so long and having to go to a meeting we had boxed his food up we received our food. No one ever took our dirty plates which sat on our table throughout the whole dinner and were still there when we left. Never received any refills on our drinks and we were there almost 2 hours. I am a very patient person but this place had me so frustrated. Will not be making this dinner choice again. read more

Applebee's Grill + Bar - French onion soup. One of my favorites. - American Near Me - Suffolk, Virginia

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I also wish I could give this place 0 stars. We were seated and waited on right away. That's the only positive I can say. The food took 30 minutes to get to us and was not prepared correctly. The ribs were tough, broccoli very overcooked, sauce missing from the shrimp, the onion rings were greasy. The temperature of the food ranged from luke warm to frigid. There were not enough servers so half the place was closed and people were waiting. There are plenty of places to eat in this area, pass this one by. read more

My family and I went to Applebee's located at 1206 N. Main Street Suffolk, VA 23434 We was greeted by a young guy who seated us at our table. We waited about 15 minutes before two people who showed up at our table the bartender girl and a waitress they decided to discuss back and forth who would take care of us, the waitress gave up and let the bartender take our order. I call her a bartender because she was working as bartender than a waitress. This bartender/ waitress name was Jessica E. She only took our drink order and it took about 15 minutes to get our drinks, she left without taking our order for food, came back 15 minutes later and took our food order. It took about 30 minutes to get our food, but during this time of waiting for our food we didn't get any refills on our drinks and no silverware to eat our food when it got there, she waited to get these items for us after our food arrived, and it took about 8 minutes to get our drinks and silverware to eat our food with. After we was done eating we asked for a to go box for my son's food that he didn't finish and the bill, and that took 10 to 15 minutes to get it. When Jessica brought the bill and left it on the table, I signed it and got tired of waiting for her to come back, so I gave it to the only employee that I meet on my way out, and that was the guy who seated us at our table. After I went out the front door Jessica came out after me wanting to know what I did with the bill and I told her who I gave it to. Jessica was more of a bartender than a waitress when we were there. We was at this location on 9/6/19. my bill's times says 8:01 p.m. on it, and we spent $65.07 for three people to eat. This is high price to pay for poor service.... read more

This is the WORST Applebee's I have ever been to. It took forever for someone to get us a table. ( There were barely any customers there ). They gave my friend and I flat sprites TWICE. The first time they gave me my drink, it had a lint in it. The plate with my food had not been washed very good. It had coleslaw left from someone else's dinner. The bathrooms are horrible. There was water everywhere and I was unable to use the bathroom because of it. I do not recommend this Applebee's, specifically, to anyone! read more

We ordered our food on DoorDash because we arrived at our hotel late. Our burgers were completely frozen in the middle. I had to order a lettuce wrap because I am gluten free. My lettuce was so covered in grease it was inedible and the entire bottom of the plastic container was full of grease. We didn't receive any napkins or plastic ware. My husband's burger (the whiskey burger) was missing its cheese and onions so we paid for a higher priced burger that just had whiskey sauce on it. read more

My family and I was very satisfied with this place after having a bad experience with the applebees in Franklin VA. But I will definitely drive from Franklin to Suffolk anytime to eat here. The applebees in Suffolk was very clean, and the waitress we had was wonderful. read more

How can you give a place a negative star? My wife and have a number of gift cards for Applebees and usually enjoy having lunch there, but the one in Suffolk just plain sucks. The service was bad and the server couldn't handle but one table at a time. When we first walked in, no hostess and when we finally got a table we had to wait for someone to address us. When he finally bought utensils to the table, he gave us one napkin for 2 of us. We finally got him to bring our drinks (1 water and 1 iced tea). We ordered the 2 for $20 which came with salads and he even screwed that up bringing my wife the wrong one. The meal was so so and looked nothing like the photo. The green beans I ordered were undercooked and had no flavor at all. We had to wait for the check longer than normal and he didn't return to get was owed him above the gift card. I finally had to leave my table and snag him just so we could pay the remainder. A call to the manager is in order as well as a call to corporate. read more

THE ABSOLUTE WORST SERVICE EVER. Wife and I was here Sunday evening around 8:30 pm. Not crowded at all. was immediately escorted to table. 15mins later someone comes to table for our order. ordered SPINACH + ARTICHOKE DIP appetizer. Another 15mins goes by and then told they did not have any. Upset but hungry, we change to French Onion soup. something that resembles french onion soup comes out in about 10mins and is luke warm at best. By this time we ask for a manager to come to the table. we express our concerns to manager and he just stood there with nothing to say. Wife and I left at that point. read more

Wish I could give them zero stars. They don't know what they are doing. The food is extremely horrible and a waste of money. They cashiers give zero to no knowledge about what they are doing. Applebee's needs to get this place back in order read more

I was thinking about a rare steak all week. My friend and I went to the Applebee's on N Main St in Suffolk only to be told by both the server and the manager that he was not going to cook my steak like I wanted it. I asked for it to be seared on both sides and served to me extremely rare with a purple, cool/cold center. I have ordered my steak this way for about 57 years and never been told that it could not/would not be cooked my way. It came out medium rare with a pink center and it was like chewing old, dry leather. I sent it back, and it was taken off my bill, but I wanted a steak the way I like it. My friend said hers was tough, but she ordered hers well done. She also ordered a loaded baked potato that wasn't, but they took that off the bill as well. Even the perfect Margaritas were awful--too sweet and very strong on mix. All-in-all it was a lousy meal and even the service was slow. This location in Suffolk has been going downhill for years. We won't go back. This was the first time any restaurant had ever refused to cook my steak the way I wanted it. I'm tired of people telling me I have to have a steak cooked to an internal temperature of 110'. It's not hamburger for crying out loud. We won't go back. It was not an enjoyable way to relax and enjoy the week's end. read more

We went to this location and what a joke. It wasn't busy. The waitress took our order but took almost 30 minutes to bring our drinks. She finally came back 45 minutes later with our appetizer which was incomplete and cold. It didn't have all the toppings but was told by the young man that brought it out, he would be bringing them. When we asked her about silverware or plates she told us something about she will bring them back which took another 15 minutes. She brought out the entree but never brought out the toppings for the appetizer. When we look at the fajitas they were cold. I could touch the not so hot plate with my hand. No smoke anywhere! Never will we go back! read more

I'm not exactly sure what ass tastes like, however, this place here HAS to be about as close as you come without actually taking the plunge! How on earth can you screw up a freakin' burger unless you REALLY work on it, you know?? I mean, at least Burger King has the good sense to inject its burgers with that dubious 'char grilled' flavor!! read more

The food quality was horrible as well as the presentation, especially considering the rather high prices

Every single time i have ordered take out from this specific location they have messed something up. From big things like completely forgetting an entire meal or forgetting portions if my meal(the shrimp in the shrimp and sirloin). To smaller things like giving us the wrong sauces with our chicken tenders. Im not sure why i keep expecting something different from them. read more

We have been to this place 5 times or more with my wife and 4 kids. We are always treated well and the food is well..... Applebee's. the service has always been wonderful and we have no complaint ts. read more

The absolutely worst restaurant let alone Applebee's I've ever eaten at. Slow, rude, distracted, small portions, poorly prepared and unprofessional. My wifes salad came with no chicken and afterward the chicken was dry. We waited at least 15 minutes for everything. I will NEVER come back. read more

The worst place to go. Two years ago, we loved this place. Now there are flies flying around. The people next to us had hair in their food. Table was sticky and floor was nasty. I had to get the hostess to sweep the floor. The food was dried out. Sauces were dry. Sodas were watered down. I've never been so ready to leave a restaurant in my life. Not going for a few months. If I could give it less stars I would. read more

Spent eighty dollars on dinner for the family and the only thing remotely edible was the broccoli. Don't waste your time!

This is the worst Applebee's I have ever been to. It consistently takes over an hour to prepare food regardless of how many customers there are or how few items you order. I do DoorDash in Suffolk and out of the 11 times I have done deliveries from there I have only made the delivery on time or within 15 minutes of expected delivery time twice, every other time it takes 15-45 minutes past expected delivery times. They are never honest either, I get told consistently they are almost done or only 20 minutes left then it turns into 35-45 minutes. I would never order delivery from here! read more

Came for happy hour. $3.50 draft beers, $4 margaritas 1/2 appetizers 3-6pm. Fast service friendly staff. Lovely!

At Applebee's, the food is rarely exceptional, but the pricing always is just that. It always feels like you are being nickeled and dimed at this place, but not exactly. There's just so many better alternatives. For the prices you pay here, you could go have a quality steak dinner at Texas Roadhouse or elsewhere. So I'd recommend doing just that. read more

This is the worst location ever!! The sevice sucks and the wait staff is twice as bad. They have gone downhill for the past three months. You have to wait over thirteen minutes to be seated and the waitress I had on Saturday was horrible and she became very annoyed when after twenty minutes I asked about our appetizers and salad. How long does it really take to get that. It should not have been seventeen minutes. It is no longer an appetizers...it becomes your meal! Stay away from the Suffolk location. read more

My friend and I went to the AppleBees on 12036 N.Main Street in Suffolk , Va.23434 on 10/16/19. We were greeted by a young lady with no personality whatsoever . She acted as though we were interrupting her. We got seated put our order in. The table was sticky from spilled drinks. She came over with a wet rag to wipe down table.. Lord knows where she got the rag from but it was not clean. Other places I visit spray the tables down and wipe it off... My steak I asked to be cooked medium and was well done and dry. The place is not managed well .. Please get rid of the flies. read more

OK let me set the scene for you I walk in and waited 20 minutes to be greeted at the door of A Applebees. During that time I noticed that about 40% of the staff was sitting in the back corner looking at us and talking while playing with their phones. I started to realize that they were waiting for us to leave when we were finally greeted we were seated at a table with trash and to go boxes still on the table. I moved the trash to the back of the table so me and my girlfriend could have enough space to eat (silly mistake). My pregnant server could not care less about the trash That sat there for the rest of the evening she never apologized about it or removed it she does not care about good service All she wants is for customers not to come in. Stay away from this Dumpster they call a restaurant. read more

Wish I could give 0 stars. Waited 15min for someone to greet our table. We were ready and ordered, 2 adults and 2 young children in our party. Then after waiting 45min we got up and left. The table next to us was seated after we ordered and had their food before us. When we asked if there was a problem in the kitchen the waitress said they were backed up. The restaurant was less than 1/4 full. I don't know what the problem was because we rarely saw the waitress come out from the back. read more

Soggy mozarella sticks and the food took forever to come despite it not being very busy.

Who knew? Applebee's the new steak and chophouse in town? I had the new pork chop with a maple butter glaze, garlic green beans and the new mashed sweet potatoes. OMG! It was to die for. My friend had a 12 oz steak cooked on the grill with crispy potatoes with cheese on them. The steak was juicy and delicious. The staff was friendly although it was super packed it was worth the 15 minute wait to be seated. I will definitely be back. Applebee's? Who knew? read more

Not a single part of this trip was worth the $80 bill. The waiter, who never audibly said his name, was very lackadaisical. He did not pay attention to the table and continually let drinks sit empty. One person in our party ordered a spicy shrimp and watermelon salad and received it with chicken and ranch dressing instead of the shrimp and special dressing. The second salad had the shrimp but still had the ranch. We were charged for unsweet teas we did not get because they were out of tea? IHOP lost by one vote and that person feels bad now. read more

I just did my first and last Applebee's curbside to go. I used to visit Applebee's at least twice a month. Now I remember why I stop eating there. On top of coming out 10 minutes later than the time they gave me, my riblet basket consisted of 2 1/2 riblets and a pound of cold ass fries. Never again in my lifetime. Applebee's (Suffolk) should be going out of business instead of Farm Fresh. read more

Wow, could this place be any worse? We came up to try and watch the MLB Wildcard game over dinner, and after standing around 5 minutes just left because no one ever seated us. At least 4 different employees saw us standing there waiting and ignored us. Two were even standing around chatting with each other. Never coming back... read more

I used to love going to this Applebee's but now it's not a consideration for me. Service is very slow and typically unhelpful. Food quality varies by day and is generally not great. I ordered a chicken wrap and is was mostly lettuce. My mother found styrofoam in her salad! For the same food prices you're better off going anywhere else in Suffolk for a sit down restaurant. It's a shame because it wasn't this bad several years ago. read more

So i came to applebees a few weeks ago around 12 .. and used my debit card and found out the next day my card was charged double my bill..i did recieve my money back in good time tho.. so thanks for that.. buuuuuuuut then i went to applebees tonight and the sign says it closes at 1am and they locked the doors at 12:15 am .. did you giys change the hours .. i mean if so change the sign... it was at least 4 cars outside trying to get in... but wont be going there again .. just sucks was really convenient read more

Worst service I have ever gotten from any restaurant. Ever. Very slow. Very rude. Never got any refill on my water and it took an hour to get my food even tho the restaurant was practically empty. read more

The Applebee's in Suffolk has changed a lot. They have changed their menu and it's very good. They have double crunch buffalo wings!! They are delicious!! My favorite dish is the Fiesta Lime Chicken dinner. They have come a long way with their food. It's very tasty!! Very happy with our local Applebee's. read more

We visited Applebee's in Suffolk last night for the second time in a month. The first visit we were very unhappy but I feel as though every restaurant deserves a second chance, especially a big-name chain like this one. Our visit last night confirmed our initial impression... We arrived at 6:30 p.m. and were told there was a 5-10 minute wait. I used the bathroom to find that there were many tables available but overheard the staff tell another waiting couple that the wait time to be seated was in order to allow the wait staff to "catch up". We were seated 10 minutes later and had to wait another 10 minutes for drink orders. We asked to immediately put in our food order since we had plenty of time to decide what we wanted. Our drinks (water) were delivered about 5 minutes later and our appetizer followed a short time later. The boneless wings were decent. What followed was an hour-long wait for our food order. Our waiter avoided our table probably because he was embarassed it was taking so long to feed us and wanted to avoid the situation rather than apologize or explain the delay; we were not the only table waiting although the restaurant was only half full. Our food was finally delivered and it was very apparent that our food had been left under a heat lamp for far too long. My rice was dry and hard. My son's wings were left for so long that the buffalo sauce was no longer wet but dry; no mess when picking them up as the sauce was dry to the touch. My wife's pasta was half moist and half dried to the point where you could break the pasta instead of cutting it. Our waiter never checked on us and finally brought us more water after we had finished eating the little bit of food that was actually suitable to eat. Overall it was a terrible experience and we spent 1 hr and 45 minutes of wasted time. This experience mirrored our first visit to this Applebee's although the first visit our food was marginally better; service and wait time was the same. I wished the table next to us luck in hopes that they would soon get their food as their wait time was up to over an hour and no food in sight. Unfortunately we learned the hard way to avoid this Applebee's but I hope this review saves you both time and money when considering a meal here. It's unfortunate because Applebee's is typically a decent choice for a fair meal; not true of this location though. Avoid this place... read more

Excellent service and atmosphere. I only ordered appetizers this visit but they were hot and fresh. Ashely was attentive and efficient as well as friendly and knowledgable. I will definitely be back. read more

Normally when I come to this location, we have great service. Maybe our waitress was tired tonight because her customer service was not of the norm. The food was great but the waitress could've been a little more friendly.. read more