Took my 3 busy grandchildren there and the Ipad on the table was a distraction. I took it away from them quickly. When I received a copy of my bill on line, there was a 99 cent charge on the IPad. Young children should NOT be able to charge games to the table without adult consent. I sent an email to the address on the bill and was told to email the Applebees in Midland. I had the generic "we'll get to you as soon as we can" response and heard nothing back. It's not the money, it's the idea. How many unintended 99 cent charges is Applebees receiving? And why didn't they respond to me? We won't be back. read more

Our second visit since the renovation and sadly still very disappointing. We started by ordering a Sam Adams Lager which we told the staff was actually Cherry Wheat! We were told we must be mistaken as they did not sell Cherry Wheat. After insisting they check the barrel..they acknowledged that it was indeed Cherry Wheat. My coffee cup was half refilled and I was told more coffee would take 10 minutes...why even bother to give a customer a half cup of old coffee? We ordered the chili lime shrimp and a shrimp and spinach salad. After 30 minutes it arrived but the shrimp and vege's were cold and had to be sent back. Another 15 minute wait...and still no food. We decided to get the check and leave just as the Manager appeared all too late with our food. there were apologies and our one beer and coffee comped..but we will not be going back. read more

Tried the pot stickers, did not feel high at all. Annoying kid sat in middle of the aisle. Busboy ate our food. Asked for a box, waitress lifted her skirt and said "Here's a box for you." Busboy fought with customers. read more

My sister, one of our friends, and myself all decided we would try Applebee's in Midland because usually it is always a safe choice. It was around 6PM so we only had a 15 minute wait which was not really bad. I honestly feel that because Applebee's has been around for so long and pretty much has become a permanent fixture in small town America that has given them reason to get cocky and just totally relax when it comes to their food. Our waitress brought my sister the wrong cocktail but seemed very apologetic, and that is ok I guess, but it really is not that hard to actually listen to what your customers are ordering....hey and you can even write it down if you do not trust yourself or your memory right? My sister and I decided to get the pick 2 for $20 and I ordered the Bourbon Street Chicken & Shrimp, which for the record looked amazing on the menu. When our food came a really creepy waiter says "WHO ORDERED THE BEST DISH IN THE HOUSE?" I raised my hand to let the server who kept staring at me the entire time we were at Applebee's hands me the plate and states "You should have ordered the Red Skin Mashed Potatoes" I had no idea that was even an option, guess our server totally forgot. So I looked down at the plate, actually a very dirty greasy cast ironed skillet with the smallest thinnest piece of chicken and the smallest shrimp I had ever seen. The cut up potatoes were actually very dry and looked like they were cooked probably 2 hours before we arrived....the entire plate was covered in grease and I was only able to take 2 bites of chicken, one shrimp and one potato before I decided it was not worth the grease that was going to be coating my stomach. Our server came up and asked if I wanted a box and I responded that I would never take this home with me...she did not seemed phased. What I found very funny is the other server claimed it was the "BEST MEAL IN THE HOUSE" I guess he has never eaten anywhere besides that greasy establishment. Six hours after eating my meal, I became violently ill, I truly feel I had food poisoning but never bothered to contact Applebee's, because I know the only thing the Manager would do is offer me a free meal at his establishment and I value my health more than a free greasy dinner. I would not recommend this dish to anyone. I do not want to say that everything Applebee's serves is bad, but I was very surprised on the quality of their Best Dish. read more

Told me there would be a 15 minute wait for two people, while at least 40% of the restaurant was vacant. When I asked why there was a wait the hostess explained that "they only seat one group every 10 minutes so the kitchen doesn't get behind" read more

For a long time, Applebees was among my top 3 restaurants in Midland, MI. Then the taste of garlic became too strong in all their dishes, and we stopped going there. This Saturday, we decided to try it again only to have a very unfortunate experience. Our food came completely cold. As they took my husband's steak to reheat, it went from medium rare to well done, which he hates. I had asked my baby ribs without sauce, not expecting them to come dry, cold and hard. Totally overdone. The salad had more bacon bits than salad itself, and the strawberry lemonade had so much syrup I couldn't bear to drink it. Overall it was an awful experience and we do not intend to return there in the near future. read more

Good food, service is okay, but the last 2-3 times I've eaten here I have gotten extremely sick. There's something messed up with the food or the prep or something. read more

Great service, short wait time even on busy Saturday night. Waitress was amazing, manager accommodating and nice. Food came out cold like it was in the fridge, should have been hot. The replacement came out, noticed hair in the food. I couldn't even attempt to eat at this point. Manager took it off the bill. While my family is finishing their food, 3 tables around us were also Sending there cold pasta back, another had a very fatty steak and the third had uncooked chicken steps. I wish them luck. I'll never visit again. read more

Didn't have the ingredients for their signature drink???? The perfect margarita. It's the reason we came here

Don't go if you are a vegetarian and plan on having a good meal, or to have the people understand that you don't eat meat. Everything has meat in it, even the cheese quesadilla has bacon, you have to say no bacon, there are some pasta dishes that you can take the chicken off of, but the wait staff looks at you like you are insane or something. A couple of times they would just say that they dont know if they could have that happen then walk off when done. Also all the soups that they have have chicken stock just to warn you. The cheese sticks are alright there not bad, the only good thing there is the deserts thats pretty much it. read more

Should have listened to the other reviews. The Applebee's near my home are pretty good but this location is HORRIBLE. Server was pleasant and did a good job. My onion soup was room temperature. My medium rare steak came out nearly raw. Raw, cold red center. The cut of meat was terrible as well. The shrimp that came with the steak were completely buried under a pile of mashed potatoes. Not only can the cook NOT cook but he can't properly plate the meal. Heard 2 other tables complain about how bad their meals were cooked. One server said "yeah, this cook SUCKS!" They went on to say he's always been bad and does not care. That table got their entire meal comped by the manager. I will never go to this location again. read more

Service was quick, atmosphere was happy, and most importantly all of the food we ordered was delicious. Great experience! Highly recommend this Applebee's location. read more

Service is always great, but the food is horrible. I can always tell it is microwaved - your WHOLE plate should NOT be warm when you receive your food - and it is very dry. The fries are bland, pasta is dry, meat is dry, and it always is a little hard, like it was sitting for a while before brought out. The most recent time I was there will be the last time until something changes. read more

Server was rude, and my mother who is gluten free (because of an allergy) could not find ANYTHING on their "gluten free" menu. Food was amazing, but the servers need to work on their attitude read more

Ordered 3 dinners and one of them had to be sent back because the sirloin looked like an over cooked hamburger and was very dry. Waited for that meal to come out and the others were done. Manager (Matt) never offered anything other than can you please cut the steak so I can ensure it is done correctly this time. It wasn't, but I was hungry and didn't want to wait another 20 minutes. read more

This Applebee's is the mid-way point for my friend of 46 years and I to see each other and have lunch. My husband and I arrived first at 11:45. Our server Amanda stopped for a drink order and asked if we were in a hurry. I said no, we had all day. My friend arrived and she ordered her drink. My husband returned from the restroom. Amanda immediately was at the table wanting to take our order. Neither my husband or my friend had even looked at it yet. Amanda now has a bad attitude, gave us the kiss of death look and went away. The store was not busy. I've been a server for over 35 years, we weren't going along with her timeline so therefore she was going to ignore us. When we said we were ready to order "when she was," she ignored us and went and stood by the bar. Really??? Servers when a guest are ALWAYS good for at least a 25% tip. Well not today for Amanda. She didn't refill any drinks, inquire if our food was to our liking, nothing. Only returned to bring us our bill and the to go boxes we requested. Amanda isn't a young inexperienced server, easily old enough to retire. She should as her customer service skills are seriously lacking. Our food was good, the horrendous server tried to ruin our lunch. Hope she enjoys that teeny tiny tip. read more

Do not waste time or money with tip just dropped 50 bucks, not waiters fault kitchen sucks food was Luke warm at best. Tried to get some hot it came out a bit warmer but undercooked. Talk to manager got an empty apology and she was on her way after telling her we did not want to order something else or give kitchen another chance at hot food we would take it home and cook it ourselves. Didnt so much as offer to comp our drinks so now I sit at home ranting on here as our ribs and chicken wings are in my own over actually getting hot. Not bad for 50 bucks right. NEVER again. read more

We have eaten here before, and food was pretty good. Today I ordered the usual item I order, Zesty Roma Chicken and Shrimp. When the food arrived, it was unedible. The cook had taken unseasoned tomato sauce and slathered it over the chicken and shrimp. The dish had absolutely no flavor, and literally made me nauseated. The manager took the dish away, and never offered to explain to me why it was made so poorly. The charge for the dish was taken off my bill, but it was a horrible experience. Service poor. Management poor. Food unedible. read more

The service isn't bad, but the food is bad. We got the Spinach/Artichoke Dip & chips for an appetizer and the chips were basically inedible due to salt. The waitress said that they had complaints but nothing was done. You could pick up a chip and see salt caked on it. It was so gross. I ordered the Brisket Enchiladas and they kind of reminded me of a TV Dinner. Everything seemed half done and we'll worth missing. read more

the food was ok but the service sucked.. we had to tell the waiter 3 times for a high chair, we had to wait forever to even order our drinks, let alone our food. my father in law ordered a bacon cheeseburger and only got: meat, cheese, and a bun. the waiter didn't even offer to take it off the bill. just overall a bad experience.. read more

i sweatergawd applebees, my girl always h8s on yall cause ya foods ass and yall got her and her friend with that 1$ marg thirst trap bs tonight . so they were hungry and decided to grab some food too because after all it is supposed to be a clean eating establishment where you can feel safe ordering whatever right?? wrong. it is now 1:30 in the friggin am and she is on the floor, in her friends bathroom, dying because of spin dip and french onion soup, two of her absolute favorite dishes on this planet (she earlier said they were both fantastic but that doesn't matter now.) so help me applebees of midland michigan if you ruined those dishes for her i will drive 13hrs from my domicile in port washington, nevada, and hand each and everyone of your staff members a custom, personalized ass kicking to fit their individual needs, signed yours truly. ps: she said her waiter took a bite of everything he brought them to "make sure it wasn't poisonous" idk wtf that is but i can tell you what its not, and thats professional. get your shit together applebees. read more

If I could give this place negative stars I would. Food isn't that good anymore and they keep changing their menu. Service is just ok but the wait time for the food is always looooong. Even very simple Mac n cheese dishes took close to 45 minutes and drinks take close to 10. Most of the time their not even busy. I used to go here every night almost for dinner and drinks. I will never step foot in this restaurant ever again and neither will any of my family. read more

Horrible food and slow service. I don't think I have ever had a good meal at Applebees, but this one was really bad. 45 minutes before getting food. Was overcooked and cold. read more

Some one was messing with the TV behind us and then the manager, Rhonda, came up and accused us of compromising the TV. We were given no other compensation and were not respected as paying customers. However, our waiter, Luigi, was a very nice man. He kept coming over to try and take care of the situation and respected us as people. 5 stars for Luigi, -1 stars for Rhonda read more

Saturday nights went in after rush. No one in line. Only wait was waiting to clean tables. But in the mean time a bunch of people came in. Hostess took their names while we were still waiting. In the mean time 5 tables were sat. Went up there. She had forgotten about us. She puts our name at the end of this now long list. So wrong. Waitress came up and asked what was going on. Saying sorry for the mistake. Not her fault. But then service was slow. Then after placing order. 20 minutes go by and they said oh by the way. Out of French onion soup. No biggie ok. Then got two of three meals. Waiting for bowl of chili. Finally waitress comes. Asked about spinach dip and chili. Chili came. Still no dip. After meal was gone our appetizer finally came. No sorry or anything. I understand being busy. But omg. That was the worse service ever. read more