We go fairly often and the food is sometimes good and sometimes not. Tonight we were there again and I was moved to leave a review. One of our group had a steak and was suprised that it was good. One other had the Orange Chicken bowl and thought it great. I had a burger,garlic mashed potatoes and French onion soup The potatoes had no garlic taste at all. The onion soup tasted good but had a slab of mozzarella cheese in it. Now it should Have been gruyere and that kinda makes the soup. Soup shouldn't be chewy. Service was great other than the hostess seemed too be somewhere else in her head. So , service good ... food hit or miss. read more

The food was good and came out sizzling. The service was really good, very hospitable service! The ambiance was nice also. If you are in the area stop by for some fulfilling food. read more

Applebee's Grill + Bar - American Near Me - Martinsville, Virginia

Where to begin? The AC is down, so it's quite warm in here, definitely too warm to enjoy dinner. Everything is... well worn and not very clean. Floors and tables are sticky. Every surface is grimy to the touch. Food and trash under every table despite it being middle of the afternoon and during a slow time. Several employees rushing around, never really standing still but yet a lot not getting done. Usually during slow times the tables are being wiped down, floors swept, and silverware rolled. As there was approximately one employee per table in the dining room, I can't say they were overworked. Our waiter was very rushed, although he only had the two tables. He was helping carry out food and drinks for the other waitresses, so he never slowed down moving. This also meant that he left before taking our complete order, never asked what dressings or sides we wanted with our dinners, and never answered our questions. I got the ribs and wanted the sweet BBQ but got the Asian sauce instead. I got a whole 6 fries for my side and a tiny sauce cup of coleslaw that ended up being soured. When I told our waiter, he just grabbed the cup and said "yeah sorry" as he walked away. The ribs were actually pretty meaty, just a bit dry which is to be expected at that time of day, just disappointing when added to the wrong sauce. The one good bit of the meal was the tea was excellent. Not overbrewed and with plenty of sugar to satisfy any southern grandma. For roughly $35 a person, very overpriced, overrated, and disappointing. read more

I ordered online (and added a $9 tip) and when I got there NO ONE acknowledged my presence so I sat at the bar thinking that would work because of how obsessed people are with alcohol. No! Still ignored! By the way, ALL people who consume alcohol are losers. Anyway I know how it feels do deal with rude customers which is why I'm not in customer service anymore. But I had to be rude to get someone's attention. Of course they "killed me with kindness." It doesn't work and never will. read more

Super nice Applebees compared to most Would recommend Excellent service Food took a little bit but was hot and fresh read more

I ordered fish and chips, it was not cooked, raw fish with doughy cold, crust. it is the most horrible food I have gotten. It is so bad my dogs will not eat it. The fries are cold and greasy, the dogs won't eat them either. We were there early (between 4 & 5pm.) so they weren't crowded and had plenty time to cook properly. I will call the health department Monday. There is absolutely no reason for serving food like this. I also am copying your corporate office. DONT EAT HERE, IT IS NASTY. read more

I haven't been in this Applebee's for a very. long. time. Mostly because the service was lackadaisical and the food less than, well everything. Last Saturday, I came back -- table for seven all arriving helter-skelter. Our waiter was very attentive to each as they arrived -- getting our drink order, etc. Watching the table -- waiting for the rest of our party. Everyone ordered something different and no one was disappointed! I have renewed my faith in Applebee's Martinsville. Check it out, and when you get seated... ask for Michael!! Great guy, friendly attitude, attentive but not interuptive. Thanks, Michael! read more

Service was fine but the food was horrible. My steak came out practically raw. It looked like it had been on the grill for 30 seconds then served to me. When I told my server to correct it she took it to the back and it was given back to me hard as a rock (they also didn't replace my steak just served me the same one that I had cut into pieces) Idk who's in the back but they clearly don't know how to cook. I'm not one to complain about food but this was genuinely one of the worst experiences I've ever had at a restaurant. read more

Manager was rude and unprofessional, took away my drink without giving a reason. Food was okay, and waitresses avoid us when we need it things. read more

Once a month, I have eaten with a group of about ten friends for lunch. We eat there mainly because of the lunch menu and deals. The waiters are great and attentive. read more

First and foremost I usually don't even review chains that often, but the experience that I had while on a work trip was RIDICULOUS!! I came to Applebees after a long day of work and running around and wanted to have a beer. I asked for salt around the rim and the bartender didn't want to accommodate me and put salt around the damn beer glass. LAZY. Closing isn't until 11pm as well. I could have understood if I came in thirty minutes before and demanded everything when they are trying to wrap up and get home. All in all it's not a good look for a chain in a small town. People probably know you're lazy too.... Anyways, the server I had was amazing and sweet enough to let me know others don't do there job. Food is mediocre as always but I wanted a beer so came here. I already don't like chains so this just makes me never want to step foot in one again. Should I be a Karen and get a manager for this one? I guess I'll pass and someone else will complain later. read more

I personally haven't had a bad experience at this Applebee's. I usually order their wings and salads. It exceeds my expectations at times and I am glad that this place is still running and continues to receive patron from the community. I love that it is a family-friendly restaurant and food choices accommodates children especially. Their bone-in wings are probably one of the best in town in my opinion! read more

I feel like the waitress would rather gossip with coworkers then make sure drinks were filled and customers were kept happy. Food was good though! read more

I haven't eaten at Applebee's in several years until tonight. We all really enjoyed our meals. The bourbon street steak was one of the best steaks I've ever had. The service was great! Can't wait to go back. read more

I had been sick so I ordered curbside service to avoid going inside. My food was to be ready by 2:15. At 2:45, still no food so I had to go inside and speak with a manager. My food along with another customer's food was sitting bagged up on the bar. No clue how long the food had been sitting there but by the time I got home, obviously my food was cold and not great. The manager did say the meal would be placed back on my debit card but really why have online ordering and a pick up time, if you still sit and wait?? Will not be returning. read more

Firstly the bartender is lazy! You do fix drinks that are supposed to be shaken and only pour! Lazy! Shaken drinks are to be shaken!!! If you want drinks served properly so yourself a favor fix it at home yourself or go somewhere they know how to fix drinks. More often than not bartenders are up beat this is not the case here at this Apple Bees. I pride myself in giving good tips , this time my tip is not made of paper with a picture of a president. The manager has been on her cell phone the entire time we've been here which may explain the bartender being lazy as the manager is setting the examples for the employees. In all honesty I simply cannot give this restaurant anymore than 2 stars. The food was cold ..it's just disappointing. So if you are in this area go somewhere else perhaps next door to Texas steakhouse where we should have went had I have known. read more

Service was good but the steak was served a little cold. Also my friend and I are now feeling very sick. I've heard many people say the same thing after eating at this location. Service can be difficult. They have a big sign on the window saying they serve breakfast on the weekends, but they actually no longer have breakfast at all so not sure why the sign is still there. read more

I've been to many all over the country the service is always been great and only once did I have a problem with the food and it was quickly corrected. My recent visit to Applebee's in Martinsville was great I took my mom there for Sunday lunch, food was excellent and the service was impeccable. read more

There were 4 of us at the restaurant all of the food came out except mine! After waitress finally came to the table she realized her mistake! The other guests ordered the all you can eat ribs and were on their 2nd plate before I was served. Drinks were not filled, no silverware available, just very bad service! I would not recommend this restaurant! read more

I can understand the transition from COVID customer service and regular customer service, but this Applebees really lags with any real effort. I went in to pick up 2 gift cards. Let's keep in mind, we are social distancing so the place isn't really busy. I walked up to the bar to order the 2 gift cards. The gentleman said I'll be back to take your order. He literally seems irritated that I was there. I couldn't understand why when they weren't even busy. This is one of the few known restaurants in the area so it seems like they would treat everyone good. This is the worst Applebees I've ever been in. I hope to never have to go back. read more

Just moved here from Florida. Applebees is always one of our go to places. First off we got seated, ordered drinks and appetizer. Received our appetizer before we even got our drinks. Then we ordered burgers and a prime rib dipper. Ummm the dipper was cooked sooo much the meat was crunchy! It was like eating jerky! Then ordered another round of beers, and took 8 minutes to get 2 beers. Won't be going back anytime soon. read more

If I can give this place 0 stars I would. I came to this place so many times and since martinsville is limited to restaurants than this was a common place where I would take my clients to. I've never had a problem here before. Today I just came in and wanted to order a drink and the young lady at the bar asked for my ID as normal. She advised me that she is unable to take my ID due to there beings bend on the bottom corner. I asked to speak to her supervisor. I advised the supervisor that I always come here and I wanted to know if they just started this rule. I come and bring my clients o this specific Applebees, but when it comes to this place I am over it. I will never come back to this place again. read more

Absolute worst experience at an Applebee's ever. When we walked in people were leaving and were viably upset with their experience. Being that I was working out of town in a small town, there were not very many options, so we decided to stay. BIG MISTAKE!!! I ordered the Bourbon Blue Cheese Burger without mushrooms. The burger came out with mushrooms under the cheese and the waitress seemed confused by my sending the burger back to be made WITHOUT mushrooms! The food came back out with the mushrooms scrapped off and a cold piece of cheese on the burger. I'm not sure how this qualifies as acceptable. The table behind us was complaining to management about "someone being a whore". These two girls were about to get in a fight. It was just the least pleasurable $19 I have ever spent! AVOID AT ALL COSTS!!!! read more

The theme song from cheers goes "You wanna go where everybody knows your name". This place is cheers. Except that everybody knows everybody else's name, not yours. :) It makes us out-of-town visitors feel a bit out of place. Anyway....I'm sure almost everyone on earth has been to an applebees at one time or another, so you already have an idea about the food here. On the negative side, There was vomit in the parking lot (never a good sign for a restaurant), and the restaurant smelled a bit on the funky side (sort of like old stale beer). On the plus side, my waitress/bartender Heather was gorgeous. (Hey, it helps make the experience more fun, I'm only human)... Also, she was extremely prompt and attentive... Considering that all there is in Martinsville is chain restaurants, this serves the purpose when you need to get some food, and don't feel like going to McDonalds. :) read more

Don't know too many places where a 3 year old is singing karaoke at 10 at night..... But who am I to judge? It's applebees, so no need to talk about the food or atmosphere. read more

Applebee's Grill + Bar - American Near Me - Martinsville, Virginia

This is your typical Applebee's. It's clean, there's a good selection on the menu, and the service was decent when we were there. We were able to find something on the menu that fit our diet as diabetics, so that was a definite plus. The Thai shrimp salad was tasty and filling, despite being just 400 calories. We'll go back. read more

Found a hair in my food last time I ordered take out here- disgusting! The place seems dirty and has dust everywhere; I'm not sure how they haven't been shut down yet?! Turnover with the staff is crazy- I won't be back. read more

The food is usually good, but it is hit or miss with the wait staff. Some are very attentive, especially the guy who is there in the daytime who also tends bar. read more

Business is slow. Food is always cold. Waitress had very poor hygiene, sweat dripped from her as she took my order, her uniform was drenched. Slow on refills read more

I'm not normally an Applebees fan but you the last visit I had I actually got the food to go. It was very good. The martinsville va Applebees was very good. read more

Is the last time I am going to to this place is dirty,service is bad and the food don't taste good I guess needs different management or this will be closed soon just awful read more

Called in a to-go order 20 mins before the curbside service ended and was told with an attitude that I had to come in because "her girls don't need to be out that late." However, being someone who works for a restaurant myself and having to do curbside service until 9:30/10pm in the same area I feel like the attitude was unnecessary as I simply asked a question about their to-go service. Every time I dine in at this restaurant the food is overcooked and the waiter never checks on me and the host always seems annoyed at having to do their job. All around everyone has ATTITUDES. Would not recommend unless you don't mind someone smart mouthing a paying and tipping customer. read more

Totally disappointed that the menu had changed again. I came for a specific dish and it's gone. What a shame!!! As well as I just watched 2 waitresses and the manager handle the forks. They was preparing them to be wrapped but they touched the portion of the fork that we eat from and then wrapped them. I will be requesting some boiling water to soak my utensils before I eat my food. read more

We were seated and that's as far as it goes. Waited for 15 minutes. No one EVER came to take our drink order or anything. So we left. Lesson learned read more

Great place for a quick drink. The bartender was friendly and attentive. The mixed drink I got was the Bahama Mama and it was sweet, just the way I like it. I had 2. The restaurant wasn't packed and was clean. read more

I accompanied a business colleague to Applebee's last night with some trepidation after reading several recent negative reviews on Yelp. I am happy to report that our experience was quite the opposite. The staff was friendly and attentive, the food was excellent and the charming bartender made a wonderful dry martini so expertly that even James Bond would have found it satisfactory. read more

Not as bad as people say. My burger was pretty good. The rest of the food was good. The worst part of the meal was the fact that my milkshake was a little too thick so, not actually that bad of an Applebee's. read more

Ate there yesterday. The ribs were tough and cold. The French Fries were cold. For a established business it is poor at best. I suppose if you were a regular you might obtain a positive rating however, the place may be clean but the food does not warrant the price paid. I can go anywhere and get a cold meal with tough meat and cold French fries. Wendy's, mcDonalds, and Burger King do a much better job than your restaurant does. read more

The service here is terrible. The glassware, plates, and cutlery were all nasty. We had to sit forever waiting on our check. Once we received our check we had to wait for 15 more minutes for our check to be processed. If there was a no star option I would have chosen that. Our waitress was very inattentive. They should spend more time on training their wait staff than checking on the tv. The bathrooms were also atrocious as was the rest of the restaurant. I will not be returning and I wouldn't recommend coming here to anyone I know. read more

We enjoy the food and service each time we go. Their two for 20 meals are really reasonable and good. The chicken fingers are good and I like their burgers. There are too few places to eat around here and this is one of 3 places we return to. I hope they continue to provide good food and service. It brings us back. read more