Went back after 6 months, when they don't give you the change from your bill. They don't understand, the wait-staff would still get it. But, when you hold back $.75 on the bill, your tip will include it. Try again in 6 months; see if they figure out how rude this is? read more

Bar tender was great. Food... not so much. I have giventhis place 3 tries. So much wrong I just needed to cash out and leave. Steak ordered rare came well done (husband did. It want to return it) Patty melt cooked in old grease and had such a rancid taste couldn't eat. Can't mess up dessert should not had ordered to go. Got cookie dough pie. Was ok but it came with the vanilla ice cream. See pic. read more

Applebee's Grill + Bar - I paid $9 - American Near Me - Haverhill, Massachusetts

It was a party of 4, 2 were kids. I ordered a garden salad which I always do. This time it was just lettuce and chedder cheese, no tomatoes, cukes or croutons. Instead of complaining I split my husbands large salad also. Halfway through the meal, a mouse ran up the aisle. It then went under the tables, one of the waitresses was following it and apologized. We weren't hungry after that. After the check came someone who I assumed was the manage came over and said they were having people come in to address the mouse problem. He then said he hoped we enjoyed our meal and left. The bill came to $29, 2 of the meals being Kraft Mac and Cheese for kids. I understand rodents are a problem in restaurants but you would assume he would comp the meals or at least give us a gift card hoping that we would return. read more

They have the Best chicken broccoli Alfredo yum my husband loves their cheeseburger The Staff are the BEST very very welcoming, You walk in and you feel Welcome Awesome place read more

To go order with a whiskey bacon burger. As you can see we did not receive bacon or crispy onions on the burger. Lettuce tomato onion and pickles are under burger patty but not bacon on the whiskey BACON burger. Ice cold food after we waited 10 minutes after it was scheduled to be done. Wouldn't have been mad about the wait if it was warm and correct. Sad to say that a fast food burger would have been way more enjoyable. This review is a one star because we gave it another shot after sitting down in here one night while they were slow and our waitress couldn't even get our order right. We should have known from our experience dining in the restaurant that our to go experience wouldn't have been any better. read more

Applebee's Grill + Bar - Whisky Bacon Burger - American Near Me - Haverhill, Massachusetts

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food tasted like a dogs ball sack would not recommend pizza was raw and the employees got on all fours and one started to hump my leg never coming here again btw my bf dec is very hot. read more

Micheal was our server and he was amazing, so friendly and attentive. We got the chocolate lava cake and Cinnabon delights. Definitely recommend!! read more

We Ordered the shrimp bowl & chicken Alfredo. Both dishes were excellent. Service was very good, attentive, friendly. Excellent value. We will be back. Too full to try dessert, but the chocolate lava cake looked delicious. read more

My experience today doesn't even rate a star. It took us 20 minutes to get a drink and we received an attitude from the server, even when I was going to explain to her that it was not her fault. We asked to see the manager and she/he never came to the table. This is their loss. We go there often and leave a really good tip Over 20%. It will be a very long time before we go there again. read more

Every time. Every darned time. I get home after picking up a to-go order and it's missing sides, This time I called to tell them. I got an "oh well. Next time check the bags before you leave.". Horrible service. Not going back. read more

Horrible ask for a med burger got well done. They took it back and gave the same burger back with less fries.

Drove 25 minutes each way to pick up an order to go. Order was missing the two items I paid extra for. When I called to notify them of the error the person I spoke to was horribly rude. Won't be going back! read more

One star is too good. I went into the resturant to pick up my To Go order and was told it would be just a few more minutes. 20 minutes later they bring out the wrong order. The manager stated that they gave my order to someone with the same name. They had to redo my order . I sat in that resturant for almost an hour waiting for my order. The manager gave me the most insincere apology for the delay and didn't even offer to give me a free dessert or a gift card for the inconvenience his resturant caused. It's very unlikely that I will ever do another To Go order or sit in that resturant ever again read more

One star is too many for the last visit. Ordered the new neighbor hood burger with the double patties and a ceasar salad. Salad was ok aside from the rotten romaine scattered with the good stuff. The burger on the menu looked great so I ordered medium when asked. Burger came and I immediately said it doesn't look anything like the burger on the menu. I opened the top after the kid serving left and I was shocked. It was two burned flat discs of disgust with melted and charred cheese mixed on top and in between what used to possibly be meat. I tried to lift the top one up but it cracked and broke off flopping over like a hinged bulkhead because of the sticky cheese stuff. The server came over and actually said I'm sorry that looks terrible and said he was going to ask the chef(?) if he could make it med rare like I asked. He came back with this meal and said nope that's how it's made everywhere. I said I'm all set, I'll stick with my salad. Manager happened to come by to ask if everything was ok. I said since you asked going the kitchen and tell me the thing they tried to serve me looks anything like the menu picture. It was literally 1/4 the size, burned, and the nice lettuce replaced by greasy greens. Manager came back and said that's how it's cooked everywhere but if you do t want it we will remove it from the bill. Wow! We went there often. Haven't been back since this happened around end of September. read more

Went into the Haverhill Applebees with my husband and son for dinner. The waitress was great, and the food was really good. As we were finishing up, a family of four were seated behind us. There was a small boy who screamed several times in a very high pitch. No response from the parents. It was a VERY high pitch, and the parents did nothing to try and quiet the child. It was extremely loud. Something I had not experienced ever before loud. Asked for the manager. Asked if she could just politely ask if maybe she could just see about the noise. Just politely use her managerial skills to ask. Instead, the manager nastily said that this is a family restaurant, and there was nothing she could do or say. Though I UNDERSTAND that it is a family restaurant, it is not Chucky Cheese. The manager, MIA, was very nasty, and didn't even try to be polite saying she was sorry or anything. Mia had a VERY BAD attitude, and she should NOT be in a managerial experience with that kind of attitude. A great meal, a good waitress, but an INCOMPETENT and RUDE Manager, MIA was her name. read more

I'm surprised by some of these other reviews, I honestly really like the place! I go almost every Tuesday w/ my bf and I love the staff, the food almost always slaps, sometimes they forget a lil somethin somethin in the bag here or there but I'd say a good 90% of the time they r solid. I've never sat down there, always am ordering out, but people I know who have sat down say the drinks are awesome :) read more

We're kind of Applebee regulars, but after today, I don't think we'll be going back. It was a nightmare of an experience from the server (who seemed intoxicated) to having to send all three of meals back for not being made right. The only good thing was the drinks. read more

We use to go here once a week ... but things have really declined .... We stopped in yesterday & sat at the bar ... bar had only one other patron... restaurant was busy ... lots of families... ordered our drinks.. bartender gave us our menus ... they were dirty & wet. Ugh! Ordered our app & dinner. App came pretty quickly ... bartender was very chatty with the other patron. Finished our app, plates not cleared until we finished our meals ... dinner took over 20 minutes to get. Kitchen was getting meals out but they gap between our app and meals was far too long. It was busy in the restaurant but I ordered a salad with grilled chicken & my guest ordered a fiesta lime chicken. Once we did receive the meals, salad was great ... fiesta lime chicken was delicious as well but the rice was extremely dry ... It seems as though the managers & bartender were more interested in chatting with one patron than making sure all guests were satisfied. read more

Third time I've ordered take out and it was awful , spent $65 at the Plaistow Nh location on burnt chicken , slimey lettuce, Mac & cheese that smelt like bleach and a under cooked burger which was supposed to be well done. Grilled chicken Alfredo was burnt and there was just a pile of noodles with no Alfredo . Never again . read more

Applebee's Grill + Bar - Some nice black hard as a rock burnt Grilled chicken Alfredo .... - American Near Me - Haverhill, Massachusetts

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This has to be the lowest quality of table service chain restaurants. I compare Applebee's to Chilis, Friday's and 99 Bar and Grill. I just think the place is ALWAYS dirty, the food quality is sub standard and the service is poor. If you are going to sit at the bar and watch a game over drinks than this is a fine place to hang out. But for a family meal I will go to one of the others before stepping food in here. read more

This shouldn't even get one star . I put a order in and I get to this Applebees and they claimed they didn't have our order. I had to wait 10-15 Minutes for a another order. Issue got a lil resolved. Manager named Kyle came out and took some stuff off my order. But I won't be coming to this location EVER ag read more

Again another good meal at Applebee's in Haverhill, MA. I am never disappointed there when Jody is serving as she greets you with a smile and makes you feel welcome! I told her they are lucky to have such a good worker. I had the best fish dinner, large, perfectly fried with potatoes and cole slaw, YUM! I also had another Old Fashioned cocktail made with lots of fruit, bitters, soda....the old way, and it hit the spot. This is a place where you always see repeat customers because Applebee's is consistently good there, they are always giving you something new to choose while keeping the best dishes on the menu. The atmosphere is inviting, and I just feel better and more at home there than anywhere else. read more

My wife and I frequent this Applebee's location about 5 or 6 times a month. Food is always on point and the customer service is impeccable!!

My steak was well done when I ordered medium rare, my wife's chicken over cooked and hard. I've been here twice before and this was my third and final shot. I don't know if it's all applebees that are like this or just this one location it's all around terrible. read more

Stopped in for a quick dinner. Our previous visits have all been favorable. This was also a great visit. Food was served quickly, fresh and delicious. read more

Amazing service, atmosphere, and food. Completely satisfied by my visit. Will be back to try the fiesta lime chicken!

Typically I have an alright time coming to my local Applebee's restaurant. The food comes out warm,I have silverware at my table, and always have a full glass of water. Tonight, however. I've been seated for an hour and had one glass of water, had to wait for straws to be able to enjoy my water. No silverware. Waited 40 minutes for silverware and terrible service. Understaffed maybe? I just wish I knew the problem here. read more

incredibly terrible staff/service tonight sadly. we typically like this location but Alex needs to be reminded she works in the public service sector. After over 1.5 hours we left without even getting our food. read more

Took my GF out for Valentines. I Got the chicken Parm. Had to send it back as it was like eating gristle. I can't explain what was wrong with it..maybe it thawed and was refroze..But I had to spit it out. Waiter was gracious asked if I wanted something else. I declined. It would of been nice if he offered to comp me out with a free appetizer but that didn't happen. It's hit or miss there, sometimes you can get a decent meal ..but sometimes not. read more

I ordered one strawberry grilled chicken balsamic salad at 825 pm tonight for pick up, got told it's almost ready at 851pm and then didn't get the ONE salad until 906pm and they didn't even give any utensils or napkins. I'd give zero stars if I could. read more

This place has actually really improved over the years. I used to get sick here when I was a kid. But over the holidays I got gift cards here and decided to give it another chance. The menu changed and there's a lot of unique things. I love the cheeseburger eggrolls which I think have been a staple, and the 4 cheese Mac and cheese. We've been getting the same waiter every time and it made us happy that he remembered us. I like little things like that. The only think I held from 5 stars is a lot of times there's no host/hostess when we walk in. And we wait a few minutes for one to show up read more

Went to Abblebee's for dinner. Just disappointed. I got the 7 oz steak & fries. I literally ate two small cubes before I gave up. The steak had this funny taste to it. Hard to describe. Maybe like a freezer burned steak that got thawed out the cooked up? The fries had the same taste. Told the manager just to throw it out. The bud light was outstanding though. Had two of those and that made my dinner. Our server was pleasant and attentive. read more

I get one of the 550 calorie dinners every week or two. It is good, decent food at a reasonable price. Sometimes we eat in, sometimes we take out. I am used to going in the front door after 9pm for the takeout. The staff are nice and seem to have a low turn over. The total bill is usually a good chunk less than getting a similar meal at Unos a few doors down. Applebee's in Haverhill works for my husband and me so we keep going back. read more

Gross, overpriced, and chain-ey. I live right around the corner and every time I go, I wonder why I even went back after each and every pricey, yucky experience. Even the snotty teenagers who work there think their you-know-what doesn't think. good for you. you work at crapplebees. Older employees are arrogant and obviously stuck in the 90's (besides the people I personally know who work there.) So, that said... don't bother and buy yourself a 30-pk of brew because that's how much you'll spend if you buy two here. PEE YOO. read more

I go here often because it's close to my house, the food is reasonably priced and the food is pretty good. I always get the fiesta lime chicken and my boyfriend really likes the quesadilla burger. The white peach sangria is always tasty. The service is always pretty good. Some definitely better than others. Overall, a good option for convenience and price sake. read more

They lost my business before they had it. I'm new to the area and thought I'd try this place. They wouldn't accept my tale out order because they has a lot of people in house. Glad to know not to do bus9with them up front. read more

-food came out hot -unfortunately they changed menu so I'd rather go to chili's Where the 2 for $20 menu is better too read more

Don't come here often, but when I do it's to sit in Ali's section. Decent drinks & apps. Open late and service is always served with a smile. We will be visiting again for perfect margaritas, spinach dip & Ali of course. read more

My boyfriend and I have been going here for awhile. We loved their 2 for $20 and 2 for $25. We came here tonight for dinner. And we noticed they increased the prices to 2 for $22 and 2 for $27 which was fine until when we got our food they also decreased the portion size dramatically. This will no longer be our weekly date spot. Sad that we have to pay more money for less food. read more

I had a Quesadilla Burger with cole slaw. I encountered gristle twice in the burger and the Quesadilla outside was greasy. The cole slaw was too sweet. Waiter who was nice enough stated cole slaw recipe recently changed and most patrons liked the old but that the new recipe was probably cheaper for Applebees. My friend liked his Bourbon Black & Bleu burger but his mixed vegetables were too salty. Most fun of meal was had when his "16oz draft" arrived in a Sam Adam's logo'ed lager glass*. At home he carefully pours his 12oz bottle into the same glass and the head reaches the top. He assumed there were 2 versions of the glass, but I took measurements with a straw and napkin to prove him wrong. *Note these glasses are sold as 16oz. Pro: Noise level not a problem. Seated at a booth for dinner with diners to either side but not directly in front or behind. read more