We arrived at 1:45p and by 3:20, we only recieved 4 of our 6 meals. Drinks took 30 min to arrive. The reason given was because the bartender is the only one able to do drinks. Ordered nachos and they came out wrong TWO times. Found out one hour since ordered that they ran out of Cinnabun swirls. Thoroughly irritated and disappointed with this Applebees location. The restaurant was semi empty with no wait, yet we had to wait for so long. Would have left earlier but we have 2 elders in our party. Will not return here anytime soon. It is now 3:37p and I'm still waiting on the last order. read more

Applebee's Grill + Bar - My sister left after a 1.5 wait. Right when she was leaving her food miraculously arrived. - American Near Me - Columbia, South Carolina

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Buffalo wings were so good. Blackened Salmon was amazing. Steamed broccoli was lightly buttered and perfectly seasoned. My husband loved the chicken sandwich with cheese and fries. We ordered everything takeout and the quality was superb. Thanks Applebees for a great dinner. read more

The best part of this experience was our server Tyrek *hope I spelled his name correctly*. He was so pleasant, professional, amd patient. Even when his family came in he still held on to his professionalism and that is something you do not see in the younger generation. I knew something was special about him, he's an August baby! Even with being short staffed and the kitchen being backed up by 25-30 minutes, he periodically checked on all of his customers to make sure they were good. The food was good and the drinks were just strong enough to feel them. It's good for any occasion and the atmosphere was very welcoming. When I return I will ask for Mr. Tyrek. read more

Waitresses did her best with existing conditions. Chips were stale from our spinach dip. My Swiss cheese burger was drenched in grease, couldn't even pick it up with grease running out onto the plate. There was no one sitting at the bar and I still waited at least 15 or so mins for a beer. Wife had prime rib sandwich and the bread was burnt and the prime rib was dry. She had to drown the sandwich into the dipping sauce. Would not recommend this restaurant. read more

Hair in my food. Ofc it's my takeout and ofc I find it when I got home after a long day of work :/ read more

Applebee's Grill + Bar - Let's play scavenger hunt! What's wrong with this picture :/ - American Near Me - Columbia, South Carolina

We stopped for lunch after church and were seated but after 20 minutes of being ignored by the waitstaff, we left. The Applebees on Farrow Road Columbia SC will never get one more penny of business from us! read more

To be short staffed (like many restaurants), the Service was actually Great! Food came out Hot and Fairly Quick considering staffing shortage. The atmosphere was nice and pleasant. read more

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First off when we came in we were greeted with a 15 min wait no biggie saw two people speak to a manager remember this is a Saturday night which I kinda understand being busy we were seated and then it began my waitress said I'll be with you in a few so it goes by 15 minutes of here finally coming over and asking what we want for drink boom got that we had already decided what we wanted while waiting for a drink boneless wings never ending 12.99 so we wait 15 mins just to go get me drinks then a total of mins 1 for our wings so we decided probably wanted to do our refill now waited another 45 and only our drinks got refilled twice I mean she seemed new but we been waited 15 mins just for her to get a bill unacceptable I will not come back and the bathrooms were disgusting toilets clogged and smelt of raw sewage 0 zero stars don't come here if you actually want food or drinks read more

Just left this establishment. May 6 2023 Flo was absolutely fantastic. She took care of our table after a horrible experience with our server Lynn. Flo is the kitchen manager that turned our dining experience around. Our server was combative rude and condescending. Towards the end she called my daughter a boy several times. When corrected Instead of acknowledging HER mistake she said I only saw braids I never really looked most boys wear braids. That sums up the customer service she provided. The food was actually really good and hot. The place was totally dead which made the lacking service even worse. Again Flo was really great and very appreciated for her quick action read more

Service was horrible. We waited an hour on food. I ordered Steak and NEVER received my knife that I asked the waitress for several times. I had to cut my steak with another fork. The waitress kept saying she would be right back and never did! read more

We waited for 15 minutes before we walked out. Plenty of servers walked past our table looking, but none even stopped to ask if we'd like something to drink while we wait. read more

Very poor experience and once again, the service was very lacking. Took a while to give an order, get our drinks, and we waited almost 10 minutes for silverware after our food came. We struggled for any refills. My food was very over cooked and not as I asked for it. Rough visit overall and if you have a choice to go somewhere else, I recommend you do. read more

Absolute worst applebees i have ever been too. 1 hour to get just the appetizer, then we walked out, and they could care less. Just close it already! read more

We came to have family dinner. We got to the restaurant a little before 5 and were seated immediately. The server can over and took drink orders, appetizer order and entree orders. After that we didn't see her again. 30 minutes later my daughter's food came out and about 15 minutes later mine came out. At 5:44 my boyfriend's food came out and wasn't how he ordered it. He asked for cheese and the "new" server said he would have to pay for it and he said ok. He started to take the food apart to put mayo and realized the food was cold. He then asked for a manager and she took like 20 minutes to come and looked frazzled. We explained all the issues and she was very apologetic. And we STILL haven't seen the server again. I don't know if they were just having an off day, but we were NOT pleased. read more

walked in and waited to be seated but all the workers just stared at us and kept walking passed us like we weren't there.

Terrible service! Waited 20 minutes and didn't even get asked if we had been helped or not. If it wasn't for the host, we wouldn't have even had menus. Support a different Applebee's if can, it'll save you some time. read more

DO NOT GET YOUR COSMIC WINGS FROM THIS APPLEBEES! I ordered Cheetos cheese bites and Cheetos wings twice and both times I received Buffalo wings and Buffalo cheese bites. You can only get them through UberEats . I called this Applebee's that prepared and asked if they changed the menu. I was told that the major said that they won't help me or answer my question since I ordered through UberEats. The major on duty is unprofessional and unwilling to assist their clients. I will be taking this higher. You can see that they have issues based upon other reviews as well. You can see that Applebee's owns Cosmic Wings. https://www.usatoday.com/story/money/food/2021/02/17/cosmic-wings-flamin-hot-cheetos-wings-applebees-uber-eats/6707247002/ read more

Good had good flavor and taste, though I was sorely disappointed with my initial plate. Disappointed all around. We're not allowed to sit at a booth because the babies high chair would be in the walkway....however, after a chair was removed from the table to make room for the high chair, the chair was left in the walkway at the table next to ours for the duration of our visit thus defeating the argument of why we couldn't sit at a booth. Instead I sat squeezed into a table with a large woman in a motorized scooter wheelchair directly behind me, with an empty booth across. The decline of the service industry is clearly evident in the employees of both Applebee's locations I have visited today. The server was kind and apologetic but, fell short if even low expectations. read more

Applebee's Grill + Bar - Riblets with the smaller portion of fries ever... - American Near Me - Columbia, South Carolina

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no waiters at door to seat people down. bad smell carpets dirty kids were loud and bad food

First and foremost let me start by saying I should have looked at the rating before I ordered, Which i was unaware of (just moved here) i Called prior to getting my food to confirm details / ask for a simple sauce which he said he noted and will handle. Not to my surprise no sauce. it was actually the Opposite of what I ordered. My food looked like leftovers from the night before to be honest which I didn't eat I couldn't believe they sold that to us. At this point close this entire location down smh. read more

There were several issues with this Applebee's. They weren't busy at all, but it still took a few minutes for our family to be seated. The seats in the first booth where they tried to seat us were dirty so we asked to be moved to a different table. The restaurant in general was dirty. There were straw papers, balled up napkins, and squished french fries on the floor in multiple sections, and none of the workers seemed to notice it or care. The silverware was also dirty. Once we were seated, our server didn't come to take our order. After about 10 minutes we finally had to ask for someone to come help us. Our food did taste pretty good, although my husband ordered the Bourbon chicken and shrimp which is supposed to be sizzling when brought out, but it wasn't. The waitress that did finally serve our table did end up being attentive. Overall though, the experience was pretty bad. read more

Server was nice but could see her going to all of the tables where there were other issues. The table next us had been waiting an hour for their food and said the silverware was dirty. Checked ours and it was covered in food chunks. Everything was salty. Got the 2 for $20 and ordered the mozzarella sticks, chicken tenders, and bacon cheeseburger. Mozzarella sticks were fine. Could still see some freezer burn on them but were could thoroughly so that's a plus. Fries were very salty. Chicken tenders tasted like more breading than chicken. Burger was juicy and actually had good flavor but it was extremely greasy. The table next to us that had complaints had another server come over and try to relate to them which was nice but she threw the manager under the bus and said he wasn't great. I understand relating to customers but I wouldn't actively try to make the manager look bad when you're dealing with complaints. I would not come back to this Applebee's or in general any other. The food isn't great and really not worth the money or time. read more

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This is absolutely the worst Applebee's that I've been to in a long time. If I owned this franchise, I would fire everyone! The service is so slow that it is ridiculous. There were all of 20 people in the restaurant (and approximately 4 servers) and it took 40 minutes for them to bring us 2 kids meals, some tacos and a chicken fingers basket.....after we told them we were in a hurry! The table next to us, a party of 9, never got served and left without anyone noticing. Customer service is non-existent at this location. Unless you have hours to waste on mediocre food and service, dont waste your time coming here. The bathrooms are also filthy. read more

Our waitress introduced herself by saying she'd "try to serve us".... Food was comped because of quality and was cold. No one in the restaurant and yet waited for food 45+ mins.. just not a great experience read more

If I could leave a negative review I would. Our waitress was amazing she did an amazing job but the food was terrible. I ordered a burger and it was cold the manager came out and got it and proceeded to talk crap about me and my boyfriend. The second burger that came out was just as cold.... Much rather go to the one on killian road I do not recommend. read more

Terrible service. Left before even ordering entrees. The server clearly did not want to be there and showed that from the moment he walked to our table. read more

Just swing by this establishment tonight at about 515. We walked in and there were about 4 tables with people. Our server introduced her self and then immediately left to help another table. 10 minutes later another person took our drink order. And 10 minutes later we were brought our drinks. They were in to go cups because they didn't have clean glasses. Then the waitress left again. 15 minutes later the waitress arrived at which point we decided the lack of service was too much for us to deal with. The manager seemed oblivious as we walked out as he thanked us for coming. read more

Went today to use some bonus gift cards, 350 worth and got 7 $10 cards. Spent 31 dollars, left 3 cards and 5 singles. They came out to my truck and said I couldnt use 3 at a time. I said to make 3 bulls and use one card for each. They took my card, charged $20 tonite, gave me 3 cards back and said one was zero but didnt know which one it was. Will never step foot back in a other applebees, food was mediocre at best. Through remaining $60 dollars in the trash read more

This 1 is way better than the 1 on Broad River Rd. At least they give you silverware to eat with, it took the waitress at Broad River to get our order, then she placed our food on the table, no silverware, it took 15 minutes to get the silverware, the staff was in a corner laughing, making jokes, doing nothing, it's bad when you have to break up a conversation to get silverware. They were not busy at all, I guess folks learned to stay away. The tip is don't go there. We went to the 1 in West Columbia and they were awesome, the staff was so nice, we weren't an inconvenience to them, also the 1 on Two Notch is good. Been to West Columbia several times, always nice to us. The 1 on Two Notch, I used to eat there with my friend, and the service and food were always good! read more

If I could do a negative review, I would! Our family of four attempted to dine at this Applebees and couldn't even get seated. We stood at the front of the restaurant for 12 minutes waiting for a host...or anybody. The bartender, 2 servers and 2 people working to-go orders looked at us numerous times and proceeded to go on with what they were doing. I believe a Manager(only because his shirt was a different color) even looked us...and nobody came. We finally decided to walk out. Overall, a very disappointing experience. read more

Repeatedly got the order wrong, and eventually just left after waiting for over an hour. Not worth stopping by if you have something to do that day. read more

This place has really gone downhill. It took 10 minutes before someone even acknowledged us, the host was MIA and it wasn't for even crowded. The waiter was nice. Overall, they need train their staff. read more

Do not EVER go here! We ordered online and went to the store to pick it up. It was to be ready at 9:46 pm. We got there and waited over 30 minutes for our food. Once we finally received our order it was incorrect! So back inside we went to wait to be acknowledged. Finally, after flagging down help someone emerged from the back with the rest of our order. Had we left the parking lot and not checked our order and just assumed that a restaurant knew how to conduct business, we would have been all the way home before realizing their colossal mistake. Of course the food was cold and had to be reheated. Never again! The manager saw the dilemma and walked past us repeatedly. And to think, Applebees is opening another of these nightmares on Killian Road! Stay away in advance. This company obviously cannot get it right. read more

Yep this place sure does live up to it's reputation. One star it is. After reading the reviews for all locations in the area they all have the same ranking below 3 stars. It's time for Applebee's to revamp its entire brand. The service here on Easter Sunday was unacceptable. We only came here because Texas Roadhouse had a 1 hour wait but we should've kept on driving place passed this place. This place is sad and it goes back to management and the district manager get this place together. One good idea get rid of every single person working there are start over again. Customer and service is not even in the vocabulary here. Unfortunately I didn't read the reviews until I was sitting and after placing my order. Will never return here!! read more

Food was good. We had the bourbon black And blue burger and the quesida burger Both were good. Xavier our server was great read more

Stood at the hostess stand for 15min while the workers walked past me and ignored me. The service in Columbia is absolute trash. I'll just go to Chick-fil-A when I'm hungry from now on. read more

Unsatisfactory service. Food was mediocre. Had to request our appetizer be brought out after waiting at least 20 minutes, then it was brought out minutes before our meals. No refills were given, even after asking for one. Watched two other tables be served their appetizers even though we ordered beforehand. When informing the waitress the appetizer she brought us was incorrect, she wanted to argue about what we actually ordered. Not to mention, this was for a late lunch at 2:00p. read more

I went to have dinner there tonight. The waitress brought over a glass of water the bottom had soap on the bottom. I got onion soup and she came over handed me a plastic spoon? I was taking take out! When I got my steak and mash potatoes the mash was red? I ordered a medium steak. I spoke to the manager and she had said that medium would still have blood? For years I've eaten medium rare and you get blood. But! Not medium. I been a chef for an organization and am retired I never serve a medium steak with blood. Besides, That some servers were wearing sweaters I guess there business is not that great that they can't heat the place. It was kind of chilly in there. I see that the restaurant will not reply back that I guess its that bad there. I will never go back to that restaurant ever again. read more

This is my first time here. I sat at the bar and had a wonderful experience. Candace was the bartender tonight and she is so on point with everything. Her customer service was awesome, off the charts!!! Very personable, enthusiastic and knowledgeable bartender!!! She exceeded my expectations for an Applebee's bartender. The drinks were awesome, delicious, just amazing!!! I really enjoyed the jolly drinks!!!! The atmosphere was really laid back. I will be returning very soon!!! read more

Appetizers were awesome! The food took a little longer to come out and they gave us the wrong food but all in all, the service was good and they replaced their mistakes really fast. read more

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