Sun Dec 1 1.30pm at the bar Last seat at the bar as there was a good crowd there to watch football on about a dozen nice tvs. lots of advertising of sunday football specials, but even though there is a 'craft beers special" only 1 of the 15 craft beers on tap is part of the program. the basic cheese burger which comes with fries was tasty, but fairly small. both bartenders were very friendly and accomodating. read more

The foods good, however, the staff on the floor and bar are terrible. There seems to be zero training on basic customer service and overall time/efficiency is lacking to say the least. We ordered 2 drinks and only 1 came out as I watched the lazy bar tender pacing back and forth tending to a bar with 4 people sitting there. When our food came out the waitress dropped some food as she bringing it to our table. The other servers ignored us as they conversed with one another coming in and out. Overall waste of money and time, I'd give it negative stars if I could based on the service alone. read more

Applebee's Grill + Bar - Boneless wings with barely any wing sauce and breaking falling off before you put your fork in. Terrible - American Near Me - Clark, New Jersey

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By FAR the worst Applebees I've ordered from and I've been to a bunch...ordered food hear 6 times. 4 of the 6 times, my order was completely wrong. Stay away read more

Worst experience dining at this chain ever. Server was not attentive at all & annoyed I flagged her down to give her my debit card... Says why don't you swipe at the table....um because it said we never ordered. Never again at this location read more

Came on a Sunday and enjoyed their Game Day specially priced Sangria. Sat at the bar and the bartender Claudia was very nice and personable. Nothing really special about the food - it wasn't bad and it wasn't memorable. Will return for a quick bite if I'm in the neighborhood. read more

Not sure why the reviews are so low for this Applebee's. I have been going here ever since it opened and had never had a problem with it. The food is average, but it's Applebee's so what do you expect. I usually come for the half apps and get the mild boneless wings. Always a hit. Will continue to come for a late night snack with friends. I have always enjoyed the service here, too. read more

I never write reviews, but i just felt that I had to for this restaurant just because i care about the community. As a mother of 2 young children, I was appalled when, as i'm sitting down having a meal with my family, I hear a group of male waiters start talking about lewd, completely inappropriate things in the middle of the restaurant. As a person who has previously worked in a handful of restaurants, as well as having worked in an applebees myself a few years back, I was baffled to hear the things that were being said in the presence of other customers. If you absolutely need to gossip about things like that, that's what the kitchen is for. That is not right that I have to be on edge, worrying about what my innocent child is hearing in a restaurant where the waiters are supposed to be professional and sophisticated. I know i've said it before but I really am just in completely shock. Never in my whole life have I ever experienced such immaturity and unprofessionalism in a restaurant. This is the closest Applebee's to me, but from now on I am going to drive the extra 20 minutes to the next one for my kids sake. read more

This has been on the floor for more then an 1hr waiters & manager have looked right at it and passed over it! I don't want to imagine what the kitchen looks like! Not coming back! THATS NASTY! read more

Applebee's Grill + Bar - One of the server dropped a small container of blue cheese - American Near Me - Clark, New Jersey

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Came her on a Saturday, a little after 4pm thinking it would a quick in and out before the evening rush. Boy were we wrong. 1st, the booth we were seated at smelled like a dirty rag. I guess whatever they used to clean the table was dirty itself. 2nd, when place our order from the 2 for $20 menu thinking these items would be quicker since its a special. We received the appetizer fairly quickly but then waited 35 mins after that to receive the entree. This wouldn't have annoyed us as much but we were seeing other people who came in after us get their food before us. We had to ask about our food and were told it be 2 more mins. When the food finally came out it totally wasn't worth the wait. It seemed like they microwaved my entree because the beef was ridiculously tough and mash had develop a slight skin. I was so over it. 3rd, Tried to checkout from the kiosk they had on table but it wasn't working. Took about 10 mins to track down our server to get the check. Gave him my credit card to pay and noticed he serviced another table (taking their order) with my credit card in his hand, then went to pos to check us out. I had to stand up from our table to make him notice we needed to leave and you have my credit card. 4th, Husband had to use the restroom. He came back as fast as he left. When I asked what happened he said the restroom was filthy. There was urine all over the floor and toilet seats. Now I would understand if the place was crowded and they didn't have anyone available to check in on the condition of their restrooms but the restaurant was mostly empty when we got there. It just shows the laziness of the staff and management. Mind you, I don't expect extraordinary food or service from a chain restaurant like this BUT there are basic hospitality practices that every restaurant should implement. Very disappointed with my experience at this Applebee's. read more

Friday night, one of my worst experience, 15 minutes for my drinks, 1/2 hour for my appetizers, my daughter ordered a burger well done and when she bit into it it was pink inside. They don't have enough staff, no quality of service, NO TIPS read more

Came here for happy hour after work with a friend. We were seated and waited, and waited until someone came 15 minutes later. Our waiter Alex informed us that happy hour was over, since by the time he got to our table it was 6:04 so four minutes past happy hour prices. We explained that we had been seating and waited 15 minutes before he came our table. He honored the happy hour price for my sangria. My buddy ordered a beer which wasn't on the happy hour menu and we shared an appetizer. When the bill came, we were charged full price for the sangria and called the waiter over to rectify the bill. Our waiter Alex proceeded to tell us that 7.50 was the happy hour price ( so the drink non happy hour cost $15). When we looked at him incredulously, he back tracked and said that the difference between happy hour and non happy hour prices for the sangria was a $0.20 difference anyway. At this point it was getting annoying being blatantly lied to, so we asked for the manager to correct he bill. After waiting some more and asking our waiter to please get the manager a second time, the manager came by. We politely explained the situation and to our complete shock the manager said he would try to see what he could do. But he couldn't guarantee anything as the ticket was already put in the computer..um yes but you are the manager and can override the computer. The manager came back and corrected he bill, but not without leaving us with a sour taste in our mouths. Having worked in the restaurant industry I know customer satisfaction should be priority to a manager. Would I come here again? Maybe, but the manner is which the situation was handled has swayed me away from recommending this Applebee's to friends. read more

If you want to have an outdoor dining experience DO NOT COME HERE! It was a beautiful day outside and my son and I sat at a table in Applebee's outside patio bar area where seating is not assigned by a hostess, and there were no signs indicating that the table was reserved. As we were about to order our food, the Restaurant's manager rudely asked us to leave the table and stated that the table was reserved for another party. First of all, I thought Applebee's policy was that they do not accept table reservations, and second there were no signs indicating that we needed to ask a hostess to be seated in the outside bar area. We decided to just leave the restaurant and go around the corner in Cranford to dine at the "River and Rail Cantina" with plenty of outdoor seating. With plenty of restaurant options around the corner in Cranford and Westfield, this Applebee's will need to improve their customer service. read more

Do not come here. Arrived about 6:30. Sat outside on the patio. To our surprise smoking is PERMITTED on the patio. I understand that it's outside but food and drinks are being served. It's disgusting. We had ordered our beers with no fruit, Out they came 15 minutes later with limes pushed into the bottle soaking into the beer already. We had a two for $20 meal. Our appetizer took 45 minutes to come out. When we had asked for a manager she came over with hardly an apology. The only decent thing is that the food IS okay. But the service is seriously lacking. We will most likely not be back. read more

Applebee's Grill + Bar - Spinach and Artichoke dip - American Near Me - Clark, New Jersey

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The staff was mediocre and their customer service is awful. The food came out cold and they said they didn't have the drink I wanted. Then they brought out my correct drink after a 15 minute wait. I understand it's a new establishment, but you're paying your staff to work and make customers happy, not paying to chat. I'm gonna try coming back in hopes they have their stuff together for our next round ! Here's to trying to think positive! read more

Im not much of a franchise foodie but i wanted a quick bite so i went here with low expectations. I went to the linden location, and i told myself i would never eat the food again. I decided to give it a try and it was surprisingly good. No grease residue. Nice presentation . All the employees are busy working. My server was attentive(left her a nice tip for the service). The manager even came out to see if my son was happy with his food. Over all I'll be back! read more

Waited for 20 minutes after getting sat before anyone came over to give us water OR EVEN SAY HI. Had to complain three times for anyone to come approach our table. Hostess with blue hair was snotty, "manager" was an asshole, our server was kind but horribly inattentive and slow. Worse than any other Applebee's in the area. read more

I understand this Applebee's is still fairly new but it has been open for over a year now and the customer service hasn't improved all that much. When I was out with a few friends one night recently and ordered a Nacho Brisket platter, they barely put any meat in the order so it was chips and cheese basically. I requested a second time and there still wasn't much done. Finally I called over a manager and asked a third time and they added more, the amount that was supposed to be in it. Bottom Line? The customer service continues to be weak. I'll stick to the Applebee's in Woodbridge or Linden for now to better guarantee a more satisfying outcome. read more

This place is just ok - Finding parking was horrendous - Could be because this is a new shopping center and everyone and their mother is going to check it out. The service was beyond slow - We ordered our apps and they came out about 20 minutes later and the food arrived at our table 30 minutes after our apps. The place wasn't terribly busy so I don't know what the hold up was. One good thing about our visit to this location was friendliness of our server. She was very apologetic for the hold up and did check up on us to see if we needed any refills while we waited for our food. read more

Great drinks and food. Awesome bartenders especially Jessica P.....outdoor door dinning area is great. I enjoy the baby back ribs, chicken wonton tacos and sriracha shrimp....... read more

Applebee's Grill + Bar - American Near Me - Clark, New Jersey

It's hard to believe a brand new spot can serve food with 10 year old, dirty silverware. It's the first, second and third thing we noticed only because they kept bringing back dirty silverware. There is a lot of staff and they all stink- slow to respond, follow up and refill your water. The food is B- rated but we didn't think we were dining at Lutece. The hair in the dipping sauce added an unusual touch, though. I didn't realize each restaurant features the community with pictures of sporting events and every day people. I was impressed. After that, I was depressed. Oh well. read more

Worst customer service. I have been a restaurant manger for over 15 years in a corporate environment. I can tolerate slow service because I understand what goes on behind the scenes but I will not tolerate a nasty attitude from an employee! I actually think she may have been the MOD which makes it even more disappointing. Got our apps before our drinks and couldn't find our waitress. No manager, no utensils, no napkins. When this girl came with our apps and I asked about our drinks and she was so rude I had to bite my tongue. She spoke to me like I was an idiot. Just a terrible experience and won't be visiting again. Thank you for your time. read more

This Applebee's forgoes the traditional scrapbook-like decor of other Applebee's for a more modern, almost Brooklynite-hipster ambiance. Think lots of natural wood and chalkboard paint with large quirky typography. Overall, I think it's a nice re-vamp, and makes the place feel more like a real restaurant. I like the outdoor patio with the fire pit and large flat screen. Looks like a cool place to chill or watch a big game. The food is... Meh. Came out hot, tasty and at a decent speed. What do you expect? It's Applebee's, not the Ritz. read more

I love this place. The bartenders are wonderful (Claudia, Eileen, Joe, Bobby & Jess). They are very attentive, personable and know how to have a conversation. They always know EXACTLY what I want like I've been coming here for years. They definitely treat you like you're part of their own family. read more

The manager demonstrated immense professionalism as she took time to walk through their menu to oversee our dietary restrictions.

Not a place i would come back. You would expect a place like Applebees in Clark to be very good with customer service and quality of food, however, this place is the opposite. Ive been here twice and wont make it a 3rd. Slow service, not too friendly, food orders always get messed up or take to long and all their drinks are watered down. Id pass on this and go to the Chilis down the road. read more

Seriously this is the worst place to eat, the little one wanted to eat out and she chose Applebee's from all places. Here I am eating a frozen salmon tasteless and some over cook broccoli ran out of napkins and ask the server for some more, received them fairly quick just to find out the napkins he grabs were used one from someone else table and with chewing gum inside of one of them. I will never eat there again read more

I can easily see why this Applebee's rates poorly...was there recently for their promotion of "2 for $20.00 !!"......well, the carefully planned promotion backfired as far as we were concerned, the promo items were pasta (inexpensive) chicken (cheap), and veggies.....the creamy pasta dish I had was totally tasteless, like cooking pasta without anything on it....the grilled chicken for my friend was all dried out and tasteless, like it was cooked the day before......the service was non existent as the servers were too busy chatting with each other.......In total, the food, the service, the kitchen all failed ! Their are too many restaurants in this area to WASTE your money on a disappointment....... read more

Love the decor and ambiance. Does not feel like the typical Applebees. They carry an extensive drft and seasonal beer selection which is great. Outdoor patio is cozy. Again, this franchise locationhas managed to break away from your usual ABs. read more

Terrible service. We asked for the $1 margarita deal and asked the waiter which is his favorite and he ended up giving us the $10 margarita and pretended that he didn't know we wanted the $1 ones when clearly we asked for it... The food wasn't great as well. read more

It's an Applebee's. Nothing more, nothing less. The one exception is that out of the three times we've been here, the service from the wait staff has been way better than expected for a chain restaurant. If you're lazy and don't want to think about where to go to eat, at least the service here will leave you satisfied if the food does not. read more

I came in with low expectations and Applebee's was more then happy to meet them. Slow service, 3 out of 5 orders wrong or missing something. TVs way to loud. Food was just what I was expecting and only reason they get 2 stars instead of 1. Server was very nice but seemed to apologizing for everything the kitchen got wrong. read more

Applebee's is very similar to Chill's. You will see TV screens with sport events, bar in the middle, and booths for families on the sides. Menu is a bit it different, and interior is not Mexican but American football mostly. Kids menu is available and every table has a kiosk with games. Average check is about $40 which is smaller comparing to $60 in Chilli's. read more

We gave this Applebee's a try, and I was really hoping that it would turn my partner around on his opinion of the chain, because I really like the spinach artichoke dip there. But we walk in and immediately see a group of servers and the hostess chatting with her back turned to the door, and the looks we were given were not exactly welcoming. It felt like I had bothered them by walking in. We were seated and drink orders were taken, and the dinner orders, but while we got waters and salads and even dinner rather quickly, I was already more than half way through my meal before another server brought the wine I had ordered with my water. I might have asked for it earlier, but our server had dropped our plates and taken off quickly without asking if we needed anything. I got the lime grilled chicken dish from the 2 for 20 meal. The chicken tasted really salty, but the rice that came with it was really good. Because it took so long to get my wine, I wasn't finished with it by the time we were done eating, so my partner ordered a dessert. We're pretty sure it was the wrong dessert, but it was good and he ate it. Food was alright--its Applebee's--but service was much more meh than I expected for a place that's just opened up and is brand new. Maybe it's because it was later at night on a weeknight? read more

Got a fiesta lime chicken as a pick up order. The lime slice that came with it was noticeably old and bruised. I've had this problem a few times before. Other than that the meal was good read more

eh, was there for football. Asked if there was any specials waitress just said look at the menu on your table. Only to find out after i left there was 25 cent wings . Also seemed to cater to locals who were obnoxious. Oh and as well it is illegal to have under age children sitting at the bar especially when there parents are ordering booze . Pay attention to everyone equally . read more

The service was not good - my steak that I requested medium rare -specifically pink not bright red came out well done! My fries were cold. Manager offered to take 30% off my meal - Had trouble getting waitress to come to table during meal throughout--- I believe if manager took at least 50% off I might think of returning but doubt I will. read more

I haven't been few years in Applebee's because it was always disappointing me so much. And that happened again. So the size of the soup was like for a baby, for $5 I expected more than 3 spoons. The next thing is the taste, actually the fact that it was without it. I did not try the main course. Appetizers were enough. The only plus was the fact that I could pay my bill through the app on the tablet so I did not need to wait for the waitress who was anyway busy and she forgot about my drink. read more

Jess has it going on. Smiles for days and I was extremely well taken care of. Give the girl behind the bar a raise.

This place sucks. Sat at a bar for twenty minutes and the bartender and manager stood around avoiding patrons at the bar. Not coming back and would instead go to the Applebee's in Woodbridge. read more

Worst customer service I've experienced in a long time! We will NEVER go back here. I am 8 months pregnant and ordered grilled shrimp on my salad. The shrimp was not grilled and was squishy and translucent when I bit into it. Not wanting to take any chances ingesting undercooked seafood while pregnant, we sent it back. I did not order anything else, saying I had lost my appetite. The manager came over and INSISTED I order something, even dessert, because he did not want me to "leave hungry." I finally relented and ordered a pork chop to go. My husband paid the bill and we left. On the drive home we complained about the experience and my husband commented on how it ended up being a really expensive lunch. While they had removed the shrimp salad from the bill, they had CHARGED US for the pork chop, which was even more expensive! What nerve! read more