This is my second time here recently (August 11 and September 14). Both times the service as far as placing a a drink and food order, we have had to wait 20+ minutes. Both times we arrived shortly after the first half of the group and there was no recognition. This time I refused to place an order bc of the service. I would rather spend funds elsewhere. I can say that after our complaints, Trista did come over to take our order and was pleasant (Sept 14th). read more

Applebee's Grill + Bar - Bourbon Street Chicken & Shrimp - Sports Bars Near Me - Bessemer, Alabama

We did not eat. We walked in and waited for a greeter. A server walked right by us and didn't even acknowledge that we were there. There were multiple workers on the floor. No one acknowledged us. After a few minutes, we walked back out the door. Service is everything. I would rated this place zero stars if that was possible. read more

Applebee's Grill + Bar - Menu - Sports Bars Near Me - Bessemer, Alabama

The food is nothing special and the service is adequate the most appealing thing is it's proximity to the local hotels so if you're hungry and not looking for something special it works read more

Applebee's Grill + Bar - Bourbon Street Chicken and Shrimp - Sports Bars Near Me - Bessemer, Alabama

They may of been understaffed, the bartender we saw was always busy. But looked like he was the only one working. So he was killing it, but he had no support staff at all. Both our meals came out COLD, luckily our Appetizer was Hot. All the potatoes were under a heat lamp for maybe two Minutes from out of the Freezer. read more

Applebee's Grill + Bar - Rock Cold French Fries - Sports Bars Near Me - Bessemer, Alabama

So I ordered an Espres-so Happy Martini and the menu says that it comes with a shaker for multiple pours. Long story short they brought me a single glass and when I asked for the shaker the waiter says the manager advised him it doesn't come with a shaker (although the menu clearly states it does) waiter proceeded to tell me if I had an issue w that I can talk to the manager. Shortly after she came to the table with the shaker that's almost empty and smugly says "I took the remnants of your drink and added some mix since you want it" mind you the shaker is almost empty, full of ice and tastes like water. I keep giving yall chances and you all fail me every time. She acted as if I made it up and it wasn't on the menu. But the waiter Jaylon was great no notes I'd come back and see him if the service wasn't always bad here. Do better read more

Applebee's Grill + Bar - Menu offering refill shaker - Sports Bars Near Me - Bessemer, Alabama

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We came to Applebees with my family after church. Every meal was made incorrectly. Two meals came out quickly. The last meal did not. I had to ask three different people where my meal was. When it came out, it was wrong as well. We were not given any refills or checked on during our visit. Eventually, I had to chase down the waitress to get my bill. Of course my bill was incorrect. After speaking with a manager, my card had to be swiped twice to "fix" the issue. All in all, service wasn't good, the food was average, and I was billed twice. Will not be back. read more

I was road-tripping and spent the night in Bessemer. Applee's was close to my hotel. I had a burger and a beer. I sat at the bar. The service was fast, and the ambiance was good for the family. read more

Greeters; Your first impression is just that. It was a Friday night with a family of 5 and a single person waiting to be seated. I approached the podium and -without eye contact- was met with, "It'll be a 30 minute wait," as he continued folding children's' menus. I noticed 4 empty seats at the bar and asked if we could sit there. Same response again with no eye contact. The greeter then quickly turned and left for the back. He returned with another employee who was asking him if he had taken our names- which he had not. We opted to go elsewhere. read more

Typical Applebee's ambiance, good staff, average food. I ordered the fiesta lime chicken. The meat was tough but it made a meal. Would eat here again but will be seeking other options first. read more

Don't even know how the food was. We sat for 15 min waiting for somebody to come up, then gave up and left. It wasn't even a busy night.

I know that Applebees is basically a fancy Waffle House but I expected more! It didn't take us long to get seat but the hostesses were arguing about seating when we walked in and then after we got seated our server took our drink order and walked off. When he came back to take our order and he seemed like he was on something idk he's was a damn good server for being so over crowded and only working there 2 weeks! Yeah our drinks and food were slow but that's not his fault The food was lack luster to say the least! My fiancé got the quesadilla burger and fries which was okay but I was like a Crunchwrap basically with a burger in it! But tasted fine! I got the hot honey and bacon grilled chicken and waffle fries served in a fajita skillet the chicken was super small the honey was burnt and the mushrooms were almost non existent the onions were practically raw! It did come with waffle fries...5 literally 5 waffle fries! So if you want screaming children and birthday parts with microwaved food and over worked wait staff for 78 bucks this is the place for you! Also the tables were so close together that I could bump elbows with the people beside me! And it was so loud in there read more

I really like the new look of this Applebees. Love the Veteran appreciation meals. This location had a different vibe from some of the other ones in the area. The hostesses were pleasant and inviting. We were seated right away, even though the place was crowded. There were no unpleasant smells in the air. Everything appeared clean and in order. Our waitress was fairly new and wasn't quite familiar with the menu options but was able to get a manager to answer questions. Our drink order was taken, and it took a while to get my martini but it showed up and was pretty good. Appetizers and food was ordered. Loved the selection of impossible burgers. The spinach dip was delicious but lite on the chips. The vegan pasta did was fire. Overall it was a good meal and a great experience at this location. I would return. read more

Let me start by saying Lakeisha at the bar and the bar service is a 5! We went straight to the bar and sat. Served a drink within a few minutes, then appetizer and food to go after a little while. Lakeisha did a great job of managing the crowd and her bar. Now for the rest of the restaurant. People were walking in, waiting 4-5 minutes to get on the list to be seated. During our time here, we realized this was because the hostess was also busing tables. No problem but with the amount of people they needed a dedicated person and hostess. The people waiting when we came to the bar were seated 30 minutes later as they were told they would be...BUT they waited another 20-30 for someone to even acknowledge they had been seated. The floor staff didn't know what was going on or what tables had been waited on versus not. Finally before we left an hour and half later the group at least had their drinks. Hopefully they didn't wait much longer for food. The food was ok, nothing great but I will never go to sit at a table and will do bar service only until they get the floor managed properly. The three is because of a split rating...bar service and Lakeisha a 5...had I been a patron at a table it would be a 1. read more

30 minutes to even place drink orders. After another 15 minutes we left. couldn't imagine the wait if we would have ever had a chance to order food. Can't say it was young inexperienced workers. We placed drink orders with the manager!!! read more

It's very rare I give a low rating for a review but my experience here was beyond sad first of all idk when I've eaten here last but my good friend wanted to stop by after a picnic to grab a couple of drinks we ended up getting food as well & I got the quesadilla burger it was awful & I had to use the restroom at my house while still in the parking lot so I prayed all the way home! They weren't busy at all but our server was disappearing so much we had to get help from the manager he was the most pleasant thing out of that entire experience I'm good on Applebees read more

When we walked in the lady at the front desk said the wait would be 10-15 min long but we waited for about 3 minutes to sit, food took about 10 mins. Our waiter was super nice, food was very good but the rack of ribs I had was pretty small for the price, other wise it's super good read more

Applebee's Grill + Bar - Dinner menu - Sports Bars Near Me - Bessemer, Alabama

I arrived at Applebee's on a Friday evening around 6:30pm. There was a short wait for a table. The patrons were spaced out and masks are required for everyone. The service was attentive and efficient. No complaints there. The manager was walking around, greeting customers, serving food, and making sure everyone had what they needed. I ordered the sirloin topped with shrimp and a Parmesan sauce. It was served with garlic mashed potatoes. I ordered it medium and that's exactly how it was prepared. I enjoyed my meal. I also ordered a Perfect Patron Margarita, which was pretty good. My only complaint is I didn't like the dressing on my Caesar salad. It tasted watered down. It wasn't good at all, and I couldn't eat it. Overall, it was a nice experience. read more

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I can see why this place gets 2.2 stars, our waiter was terrible , had to get our own silverware lol... took 10 mins to get a beer... food was subpar at best. Best thing this place has going is the tv's in the bar area. read more

We called ahead and ordered 2 salads. Pulled up to the To Go parking, called and they brought our order right out. All was great. Server was friendly and efficient However. We didn't realize that the salads would come smothered and I mean smothered in dressing. About 20X as much dressing than what I like. I couldn't eat most of it because it was so drenched. Yuck I would try it again, but tell them dressing on the side. Do not put any on the salad. read more

I don't even know where to start literally!!! I decided to bring my family here for a late night dinner in hoping to enjoy the newly renovated restaurant however, seems to me the kitchen needs renovation done as well!!!!! FOOD WAS HORRIBLY COLD!! 0/10 HIGHLY DO NOT RECOMMEND!!! The only 5stars this location can get from me is on our server !! Dominque was AMAZING!! read more

Applebee's Grill + Bar - Sports Bars Near Me - Bessemer, Alabama

I ate here twice in one day, I blame not having a car for my trip!!! I first ate lunch here with my ex boyfriend and his mom. The server was a nice older white lady. Super nice and I wish I could remember her name. I had a salad and believe me I ate the whole thing! I think was a Chinese salad with grilled chicken. She kept our drinks filled and plates came off the table quickly! The second time around was for dinner at around 9pm, the server was a nice younger lady who knew the menu very well and didn't even have to look at it to explain certain things. She was very knowledgeable and quick with service. She even brought me a to go box without asking. The place was full but it didn't seem to stop here. Overall, if I was in the area, I'd come here again. Oh and the bathroom was clean with plenty of toilet paper and soap! read more

Applebee's Grill + Bar - Sports Bars Near Me - Bessemer, Alabama

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The service was terrible. The staff had no idea what they were doing. We didn't get drinks to our kids for at least 30 min. Adult drinks never came. We sat for one hour and nothing. Our server as well as the managements attentiveness was unforgettable. read more

New building, good service, food was a tad bit on the cold side, but glad to see one within driving distance

Horrible service. The last two times I ordered pickup items were left out. When I returned to pick up days later (because I live to far away to later) the items were freshly prepared but the we cooked horribly like it was intentionally because I returned to pick up items that were left out. Each time when I got home and called they said they saw as I pulled off and we put my name on list to pick up. Horrible service read more

My parents went out for a date and got me some takeout for when they got back. Apparently they got my food before theirs. A steak, macaroni and cheese, some mozzarella sticks, and fries. Seeing as they still hadn't gotten their food and they still had to eat and pay, by the time they got back the food had significantly degraded. The fries were cold and soggy, the mozzarella sticks solidified and gross, and the macaroni was lukewarm. The steak was fine taste wise, but I'm not sure what they did to it for it to be cooked medium rare and yet be tough as leather when I was trying to cut and chew it. I sincerely hope that other people get better quality food in the future, and that this is the result of a rough night rather than a pattern of behaviour. read more

Outstanding experience! This is a newly renovated location. Every single person working at this location was very positive and professional. Our server was wonderful, and very attentive. The manager Jamie stopped by our table to see how we were doing, and visited with us. I was leaving the restroom and one of the staff was coming in, she held the door open for me as I left. When we left the restaurant, other wait staff thanked us for visiting. The boneless wings were delicious! And the fries were really good as well. The location was very clean as well. Highly recommend! read more

Traveled to this city for an Award/fashion show. It wrapped up late and our party was hungry. We decided to eat here instead of Chili's. The service was nice and rhw foos was delivered in a timely manner. My issue is that the fries for 2 of our meals were cold. Upon request for a fresh serving of fries for one of my guests we were met with the same fate cold fries. My other guest did not bother to order fresh fries. This small detail is discouraging and embarrassing. The fact that we chose this restaurant instead of choosing 30min at Chili's. I hope that thia can be fixed in the future. read more

Make sure you a check your order. They never put all the items in. I have ordered multiple times and there is always something missing.

We were excited to try out the new Applebees since it had been rebuilt. Driving up saw that they were hiring, not a good sign. As we were walking in, there were 3 waiters outside talking, (bad sign #2) thought that was strange. We were seated quickly, nice remodel. As we looked at the menu, looked around at the other patrons noticed no wait staff. We waited for 10-15 minutes no one came to acknowledge the fact that we were there, the place wasn't crowded because it was around 9. Sat a few more minutes, frustrated so we left and went to another location... read more

Horrible service and cold food. Would not recommend this location at all. Go somewhere else!

Two servers were arguing in the doorway as my family and I tried to enter. One was saying she just threw up in the bathroom and was going home. I was hesitant to go in but went anyway. Horrible idea. The atmosphere sucked the life out of anyone inside. There were two employees behaving wildly inappropriate in the front corner by the door. We just walked out and they were clearly relieved by the way they said bye. Unbelievable how far Applebee's has slidden. read more

Well, the menu had food all over it and the pages stuck together. The bar was nasty/sticky and hadn't even been wiped down before I sat down. All Applebees tend to look exactly like they did in 2000 and this one is no exception. Food? The cole slaw was room temp. The brisket tacos were watery. The brisket on the tacos was room temp. Asked for a loaded baked potato and got a plain potato with butter and sour cream only. Cheese, chives, bacon, cheese??? Nope. read more

This location we always visit, when we are in town visiting from Georgia. The service, food & drinks are always consistent! Margaritas are my favorite drinks here, their sampler & wings. Normally I come, to catch the game instead of watching it in the hotel or meet with local friends and family. Keep up the great work! read more

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Wait staff was very polite Food came out pretty quick. The only negative thing was the greasy burger. It was juicy but greasy at the same time. Good to stop off the interstate but I have one question? Who tears off the bathroom stall door? C'mon. read more

Two months ago my family and I went here, and after a multitude of issues from giving my toddler a soda, to horrible service and food, I spoke to a manager which he more or less threw a $25 gift card and a "so sorry". Today we tried again. It's the closest one to our house, which is why we tried again. After sitting there for ten minutes waiting to even be greeted by our waitress to get a drink order, we left. Two employees watched us walked out and didn't say anything. This place has incompetent employees, servers and managers. Don't waste your time or money here. read more

server was very rude ! manager did nothing about it and i will not be back pls avoid restaurant !

Where to begin... If you're going to memorize my order, fine, but you better get it right. I asked for medium rare and got medium well. I asked for blue cheese dressing and got ranch. Don't refill my drink from another cup, even if you just got a clean cup from the bar and filled it just for the express purpose of dumping it into mine. Either use a pitcher or take my cup the 10 feet to the bar and refill it there. When you do it your way, it looks like you're filling my drink from one you grabbed off another table. Yuck! If I pay my bill in cash and my change is $3.58, then I expect my server to lay $3.58 back on the table. Don't hand me $3.00 and just assume that I'm going to leave the change with my tip. It's incredibly rude. The second star is because my food came out fast and the hostess was on her game. read more

This place seems nice but employees seem very discouraged. You can hear the cooks yelling order from the back. The bathroom was dirty, no soap, no towels, and no TP. So I'll count this off for a future visit. Had a lot of hope for this one, but unfortunately they fell short. read more

Applebee's Grill + Bar - Grilled chicken Cesar salad - Sports Bars Near Me - Bessemer, Alabama

My past few experiences here have been really good. We go for lunch and we really enjoy it. Our server was very attentive and friendly. I love their French onion soup. It's delicious:) They have really good prices for the lunch combos. I will be back:) read more

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Just left this place! The host told us when we walked in that they had to clean a table off for my party of 5. A white family of 5 walked in behind us & was immediately seated. After my #BlackLivesMatter speech to the hostess, my family & I left!!! And I will not be back! read more