My family and I made a pit stop here for breakfast on our big cross country move. I just want to say, stopping here was the BEST "welcome to the south" I could've asked for. I'll be honest, I had heard of the stereotype of Waffle House being quite the show if you catch my drift. But from the second we walked in the door to the moment we left, it was wonderful. Exceptional service! Kay Kay was our waitress, and she was fantastic, so sweet. I also noticed several other waitresses going above and beyond for their patrons as well. A few that I could actually catch their name tags were Peaches, Susie, and ESPECIALLY Keyondra (she was amazing with this one family with a couple tables full of little ones). I hope they all get the flowers and recognition they deserve. And while they're the only names I could catch, everyone there was incredible. You can really tell they run a tight ship, while still managing to make it feel welcoming and like you're eating at grandmas house. And mind you, this was a busy Sunday morning and not a single one of them had a bad attitude or rushed anyone. The food was hot, and delicious! I'm bummed we're only passing through, because this location would absolutely become my go to place! Thank you for a great meal, but most importantly, thank you for giving this girl from way up north a perfect example of what this new chapter in life holds. Love the South already, and all because I stopped at a little Waffle House! read more

Charging a 20% fee for to-go orders is insane. Then when asked about it someone decided not to put the peanut butter chips on the waffle that was PAID for. When you call the number, you can't get anyone on the phone. Come on Bessemer DO BETTER!!! read more

Waffle House - It was supposed to be a waffle with Peanut Butter Chips, but it is just a waffle - Diners Near Me - Bessemer, Alabama

I only visit Waffle House late at night usually after leaving some event. The menu is simple but satisfying, with staples like waffles, hash browns, eggs, and bacon cooked right in front of you. Our waiter Kaylee was sweet and got our food to use in a reasonable amount of time. I swear by their blueberry waffle. I usually get hash browns but didn't this time. Casual spot to get. Not a fancy place a long shot but it always hits the spot. read more

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Pecan waffles were good. Service not so good. Several empty booths that had not been cleaned. The biggest problem was there are handicapped parking, but no damn ramp to get into the building!! read more

Early sunday morning we stopped by for breakfast. The food was excellent. We got the All Star. Bacon was crispy, waffles the best. coffee was fresh. Food was perfection! I gave it a 3 for service from our waitress. We waited 15 minutes before she came over and got our drink order. Then she never came back. Other tables were ordering and getting their food. Still no drinks and had not ordered! Finally ordered and order took a long time. The people behind us even asked us what we ordered that we were not getting food. The kitchen crew was working together like a team! Good to see. read more

Not very great. Food took a mind bogleing 2 AND A HALF HOURS, my waffle was a little dry but alright, the decor was OK, they had a chrismas tree up. Not very good service,I also got coffee spilled on my foot too. My foot was up on the kitchen counter for about a hour (ended up cold after I got it) and 2 guys were not happy with each other so the environment was a little worrying. But usually. USUALLY, food is faster so you have a chance of it being good I guess read more

The food was good, and my server was attentive, knowledgeable, and personable. It sits off of I-59 and there are hotels and gas stations around. read more

so we had kk as a waitress, and she was awesome sauce!! She took take care of us really well!!! I recommend Kay Kay to everyone!!

Waitress and food were awesome. Better than the Cracker Barrel next door. Traditional menu.

It's Waffle House guys. Not much more to say! Great food. Great service, great prices. Clean and comfortable. I am very happy. But then again who can't resist a waffle. The waitress tonight is new, but absolutely adorable. You guys stop on in and give her a great big tip. Happy eating! read more

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ok place but they be closing at random times.. just like today stopped by @ 4pm door closed and employees just sitting there eating

I ordered a double hash browns with tomato's and onions. They brought me no tomatoes and no onions and when I said something about it, she picked up my plate, took it to the garbage, and dumped my hash browns into the trash, and then gave me a single hash browns with tomato's and onions robbing me. The time it took for us to finally leave was 20 minutes when we were waiting for two go boxes. When our waitress was back, my son told her two to go boxes and raised two fingers up to let her know, when she got out our to go boxes, it was only one. She had one air pod in making it look like she didn't care about serving us. And then when she stated to us when we were in the middle of eating, "did you need anything else" in a way that was really rude. read more

I'd love to review the food and service however I arrived at midnight and was informed they were only doing to go orders so my service grade is zero and food was unattainable. What good is a Waffle House if you can't eat there late at night. read more

I have not been at this location in a long time but when I did go the food was good but the attitudes was horrible and the store was nasty but I been hearing great things about this location lately so they probably changed since the last time I been there read more

Best Waffle House ever. Great food and atmosphere. Waitress was phenomenal!!! Bookmarked and will be back. read more

This crew at this location has taken care of me while I'm in the town. The hospitality is second to none. Keep up the good work. By the way, the morning cook is on point read more

This review is strictly based off what meal I always get at any Waffle House. I'm weird I guess, but I like chili and cheese on my hash browns. The last three times I've went they have said they don't have any chili. They are simply not making it, because others have it when I go. It's just irritating when you can't get what you want and is on the menu. All the food is good they make is good though. I told my wife that this is the last time I go there. I will drive 10 miles out of the way to go to another one before I go back. It's sad. read more

This must be a great place to work, everyone was smiling! Or maybe they were just smiling because I showed up? Hmmm....anyways, the food is good and the server was very attentive. The cooks were quick and the water refills never stopped coming! I wish we had them here in California but alas I have to either be in Phoenix or Alabama to eat at the Waffle House! Nothing beats friendly staff, excellent prices and comfort food! Oh and the place was clean and the parking lot was vast! read more

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To go orders only at this location. No signs posted had to wait about 5 minutes at my seat before anyone bothered to inform me!

Stopped for breakfast this morning. We both ordered a waffle. They were great! Service was a little sketchy at first, but our waitress, Tin I believe, made up for everything. Will stop here again! read more

Everybody was so kind and respectful. Service was great. Food came out quick and delicious. However, Michael was kind of dick.

I go to this one because it's closest to my house but through the epidemic, they have been absolutely trash. They don't answer the phone, my eggs are always undercooked and it takes an hour to make ONE ORDERRRRRR! Y'all need better management and better employees. I've worked restaurant gigs before AND we don't stop the money flow because of a couple phone calls. NOW IM IN MANAGEMENT AND y'all are going to continue to lose money until you can hire better better management and employees. YALL ARE NOT GOING TO MAKE IT THROUGH THE EPIDEMIC and I'm fine with that. I am so disappointed with y'all. read more

In town for the weekend and this particular Waffle House is right near my hotel. The sign on the window says call ahead for to go orders, but as I was sitting in the parking lot calling to place my order before going to the hotel, I saw the employees standing in there, no line but one person paying their bill, and I had to call a few times before they answered. When they finally answered, the woman was very rude and before she even said thank you for calling Waffle House she was saying "you must come in to place an order" and hung up in my face. I left there and went somewhere else. read more

This waffle house is absolutely terrible the people was rude all the tables had dirty dishes and carry out only when I walked in they immediately said take out only no sit downs I thought it was 24 hours I love waffle house but I dread trying to go to this location anymore read more

Great, GREAT service! Really friendly staff. Food is pretty average for Waffle House, but always hits the spot at the right times!

Great food, great service ! And we had the best server two days in a row, her name is MS. EVETTE , a very pleasant and cheery person. Great southern hospitality :) please make sure you'll let her know how awesome she is . read more

Just not my thing I guess. I was starving and stopped because it was really close to my hotel. The food tasted OK but not good quality. I guess my meal was under $10 so I guess I shouldnt be to picky. I don't think I would return or recommend unless you are on the way home from the bar and need something to absorb the alcohol. The staff were friendly enough but the place could really use a good cleaning. read more

Waffle House - This was good! - Diners Near Me - Bessemer, Alabama

Whenever we travel through the south we have to stop at a Waffle House and their waffles are the best ever! This particular one doesn't necessarily stand out it's just the one we ate at most recently. Our waitress Carol was awesome here though and our food was fast and great as usual! read more

This place is your run-of-the-mill waffle house. A little bit on the cleaner side than most waffle houses. Good late night food. Always a favorite after a night out with the friends. I ordered the all-star special which is a classic and you will find it at every waffle house. Everything tasted good only problem I really had was that my bacon was really burnt. This waffle house is not a hard to get to you is conveniently located right off of I-20. I had a good experience will be coming back. read more

Waffle House - the interior of a waffle house - Diners Near Me - Bessemer, Alabama

Come on.......WAFFLE HOUSE!!!!! What more can I say? An experience I'll never forget. Wish I had one near my house.

The staff is a delight! They are so nice! They all speak when customers walk in! The true meaning of service with a smile! And the food being good is a bonus!!! I love the waffles & bacon! You do have to ask for warm syrup but that's easy! April is normally the server I always get & she's a pleasure!! If you are in Bessemer, AL & want Waffle House, Pick THIS one! The other one is null in comparison!! read more

We've been driving for two days and wanted a proper breakfast. Waffle House it is! We were soo glad we can sit and eat in the restaurant at time when there is a pandemic. We enter, sit at a table (noted that the table close to our table are closed off, that's great) we also noted that the floor was wet and muddy from the kitchen to the eating area. We sit, we wait , we look around while one server tries to attend to everyone in tthe restaurant. One server sits at a corner table on her phone oblivious to the breakfast crowd. Both of them are wearing masks, cool! The cook was wearing a mask, cool BUT under his chin, not cool! Another lady who is cooking has a mask but she has her nose out, not cool. Both cooks are wearing gloves that are not changed from order to order, the guys cook even wipes the gloves to his pants and then gets back to cooking. Finally, the server sitting and was on her phone got up to serve us, gives us coffee, cool! Brings the cutlery and puts them on the table holding the cutlery where it goes into our mouth and gives us paper napkins that she held tightly with her bare hands. The other cook washed a bunch of cutleries puts them on a to go container dripping wet and our server went to get paper towel and somehow dried them with it and stuck them in the holding container. We ended up walking out even if we already placed our order because we don't want to go though our day thinking what we could have gotten from this very unsanitary place. read more

I have always had good service at this location. I arrive hungary and have a belly full upon departure. Come here for a good ole southern style breakfast with all the fixins, grits, hash browns, toast and eggs all at a reasonable price. And, they know how to cook over medium eggs just like I like them, with the whites done and the yokes just right, not too hard and not too runny. read more

Just plain pathetic. Not busy but can only get food in increments, or not get the entire order at all. And this manager... Miss Donna, is probably why. Employees more worried about changing trash. Served cold toast, never received the meat part of my order. Waffle was thinner than a wash cloth. Was told it was the waffle maker (pretty sure was the cook). Either way, I hate this as my husband and I are BOTH big box restaurant managers. read more

Garbage, can't even answer the phone to take a Togo order. Called at least 10 times. 2:55 am on a Wednesday... pretty sure they aren't slammed because my fiancé is there eating right now and I asked... classy waffle crib... real classy... read more

Went in and three employees saw me and didn't greet me. Finally, one asked if I wanted coffee, which was stale and tasted like old gym socks. Spot of gradu in the bottom of the cup and I asked for a new cup. Dirty grill and stainless steel surfaces. Don't eat here. Employees must really work for busy McDonald's down the street. read more

I've eaten at this Waffle House on my lunch break several times and I'm never disappointed. The food is always cooked quickly and to-order and the service is always friendly. I will definitely be returning and look forward to the time I do. read more

Best Waffle House I've been to. Super friendly and fast service, very clean. 5 stars relative to the price of the food.

My best friend and I just got home from eating at this Waffle House and it is honestly the best experience we've both ever had at this chain. We usually regular at a Waffle House in Pelham but not anymore. It's worth the 30 minute drive for us. The food was better. It was amazing. Our waitress Stacy was wonderful and fun. She chatted with us and pointed out things like my phone case etc. We will continue to go to this location every weekend from now on. Thank you so much Stacy and Spongebob Boxers man!! read more

If I could give a negative rating I would. When we went in we were the only customers in the place. The table was dirty and the waitress started to set it and my husband had to ask her to clean it first. When she gave us menus my husband's was sticky and had syrup all over it. We went in for chili and they didn't have any made. After ordering, we were watching the cook make our meals, he was a young kid with pants 1/2 way down his butt with his underwear showing, when he put my scrambled eggs on the wrong plate, he picked them up with his gloved hand and put them on the other plate. My MIL ordered a cheeseburger and he dropped her cheese on the chopping block. I asked him if he could use another piece of cheese and he had an attitude about how the cutting board was clean, but threw the cheese away and used another piece. My husband ordered his eggs over medium and the middles were like boiled eggs. We asked about them and the cook said well I guess I could fix more. We were in there 45 min and the guy NEVER changed gloves. I stopped eating my dinner after I saw him touching everything. When it was time to pay, my husband waited at the register 5 min and the waitress never came. So we put cash on the table and left. Our waitress never asked if we needed anything or refilled our drinks. read more