The chicken strips were overcooked and almost cold. The service was very slow. Waiter was not very attentive.

We went last night and paid $85 for watered down drinks and cold food. The waitress was too busy visiting with people at another table about Grey's Anatomy. Used to like eating there. Won't be going back. They weren't busy so no excuses for the poor service and cold food. read more

Terrible service host was rude he seemed annoyed just to even sit us black boy with afro. we finally got sat and they had us wait 30mins still no one came to even greet us they weren't even busy the waitress was ignoring us and cleaning tables. we talking to a bigger lady who claimed was manager and she was just terrible. shut this place down. read more

We were sat down immediately. Multiple servers not doing their job. Wasn't checked on by anyone. No one asked about what we want to drink until 30 minutes later, no excuse either because it wasn't busy and the server was on her phone. Stayed there for a whole hour and food hasn't came in. When it did, it was cold. The ambiance was weird. It smelled bad, no smiles on anyone's face. Worst place in Amarillo for service. The food was pretty good though. It would have been better if it was still hot. read more

Went to Applebees for lunch today about 1230. Not too busy. Ordered the Bourbon Street Chicken & Shrimp. Absolutely no flavor other than charbroiled chicken. No onion flavor, no mushroom flavor, no shrimp flavor, & no flavor to the mashed potatoes. Definitely no blackening spices or anything cajun related. My wife & daughter both got the cajun grilled salmon & same there not blackened, just charbroiled, garlic mashed potatoes with no flavor. No garlic, no parsley, no nothing. Only thing with flavor was broccoli & iced tea. Ambiance- table was sticky all over. Like top was stained with urethane & wiped down for years & just had a sticky residue. Tile floors were sticky & you could hear anyone wearing rubber soled shoes walking on the tile. Pretty disappointed in the $50 we spent on 3 subpar lunches! read more

Driving through Louisiana headed to Colorado after 14 hours of driving to check into a hotel that recommended Applebee's for good food as we entered Applebee it took about six minutes to be asked if you gonna be seated at the bar we chose the bar as we seated ourselves we had to greet the bartender at that time she informed us is it gonna be a few minutes because she was busy in the kitchen after 15 minutes she came and took our drink orders when she returned with our order it told her we were ready to order our food husband ordered a double Hennessy with a Bud Light chaser I ordered the Bahamas mama drink kindly let her know we were ready to order. She told her in a dry town to wait a minute and she proceeded to take the gentleman's order who had just came to be seated. We waited over 15 minutes before she took our order after the gentleman told her that he was not ready to order she proceeded to pass, leave the bar and tend to a table behind us at this time. We realize that she did not want our service so here I sit at Twin Peaks with amazing service and lovely drinks waiting on my food Bartender address for attitude and be more friendly for her Customer Rude Rude Rude read more

Part 2: bartender talking about other guest with other guest, super unprofessional super uncomfortable. only person with great service was the lady in charge of the to-go's during this shift. Shout out to her. read more

Ordered a curbside order yesterday. When my phone said order was ready i called the restaurant and they said they dont take out orders when its dark and wed have to go inside. We went inside and were told our order was not ready yet. So we waited and waited and about 30 minutes go by and i called and they leave me on hold for a few minutes. Finally the food come out , the kid spills drinks handing drinks to us and just says "oops". Food was COLD! No utensils or napkins or straws. Horrible service! read more

Best good service food lovely yummy yummy delicious amazing food delicious yummy delicious more yummy best read more

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After an eight hour drive, I arrived only to be ignored. No server arrived after being there 20-25 minutes. Waiters were all hiding and not checking on customers. read more

Do not order online for their Carside to go. They are always late vs time the app says the order will be ready I have had to go inside the last 2 times I ordered and the staff is minimally cordial read more

Wonderful staff and good food, great happy hour and big menu. We had the pleasure to meet Idonis a wonderful bartender who really care for customers. We had the Fiesta Lime Chicken and the boneless wings, everything was delicious and service was superb! read more

Service was good food was horrible ordered a classic combo wings were hard as a rock the four cheese macncheese with the chicken tenders had no flavor and there was nothing tender about the chicken tenders hard as a rock as well I won't even get to my wife's food. Food 3/10 Service 10/10 Y'all need to double check y'all's prices 15 dollars for a plate of cold pasta and 3 hard chicken tenders ? Really read more

Applebee's Grill + Bar - 4 4-Cheese Mac & Cheese - Sports Bars Near Me - Amarillo, Texas

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Ordered through Uber on July 20th. 3 orders salmon, chicken strips and lime chicken nachos. Order arrived and the nachos were horrible!! First no chicken, second chips tasted stale, third queso was cold and not very tasty. We have ordered from Applebee's many many times. But they have lost my business!! We will start ordering from other places. I sent message to Uber and was told the nachos were not refundable...REALLY!! I paid for chicken and received none! I spent over $70 and McDonald's would have been better! It is sad when you think a fast food establishment would have been a better option read more

Lunch stop from Santa Fe to Dallas. Excellent service from Tamara. Really good riblets, so I would've preferred a little more mayo in the coleslaw. Some of the best onion rings I have ever had. read more

Applebee's Grill + Bar - small riblet plate - Sports Bars Near Me - Amarillo, Texas

Been waiting for 40 minutes for food. It's a single plate chicken sandwich. It also took 10 minutes for someone to notice I needed to be seated. Not busy on Sunday at 10pm. This will be my last time at a Applebees. read more

Won't go back! Service was awful! We ordered a hamburger and chicken fingers and fries were stone cold. We let our waitress know that our fries were stone cold she brought us another batch of fries that were also stone cold. To our disbelief, she could've cared less never apologized didn't go back to get us hot fries, never asked us if we wanted a refill on our drinks,and how were things! She was totally ignorant of how to take care of good paying customers! Besides the place being dusty, tables dirty, windows never washed etc... In this economy I don't think Applebee's can afford to lose good paying customers or maybe they can! They don't seem to care! Go elsewhere for better service,food,and ambience. Don't eat there it's a total waste of your hard earned money. Not eating good in the neighborhood. read more

Friendly service but unclean overall, to the point where you wonder if people are getting sick after eating here. Plates and silverware are just gross. Stopped in on a road trip and was really shocked by the lack of clean dishes & flatware. You could see by looking and feeling that they were unclean. Had to ask 3x for clean silverware & a manager helped and by the time we got clean silverware, the food was cold. As we were walking out, noticed the floor was gross as well (for example a used bandaid in the entryway, etc). People were nice but I can't imagine it's safe to eat here because when the front of house isn't clean you gotta wonder what's going on back in the kitchen... read more

So my wife and I are in town for a graduation and got in late and hungry. So I ordered from this restaurant via Uber and I ordered the fish and chips with a raspberry tea and my wife opted for the club sandwich with a tomato basil soup. The food was delivered promptly and nothing against the delivery service or driver but the food was bland and just not good. My fish was soft and soggy, the fries had no seasoning and I didn't receive my tea oh and my tortilla soup was salty. My wife's sandwich was ok but her soup was blah. The best part of the meal was the little donut holes as those were fluffy and delicious. Would not and will not order from this establishment ever again. read more

Went for a vodka and tonic. How does a bar run out of tonic? If you were the manager, wouldn't you run to the store and get some. Oh, and I got about 8 French fries with my cheeseburger. When pointed out to the waitress, she thought that was very light on the fries too. Nothing done. I am sure Applebees will soon go by the wayside of poorly run businesses. read more

service was horrible. the restrooms were nasty. no paper towels. Took over an hour to get food. then they forgot to place part of our order. read more

stay away from this place! i got really bad food poisoning, i've been throwing up for days. silverware was not clean. just all around disgusting. service was good but that's about all this place has going for them. read more

Despite the covid crises, we did not have to wait long for a table. Our waitress was very friendly and so was the manager who co-weighted on us. The cook took pride in his serving his food. He didn't just throw it on a plate. He took time to make the dish look pretty. That's rare to me. It also tasted wonderful. Both my grandmother and I enjoyed our meals and time there. read more

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I'm a very picky eater, (vegetarian, here) and worse, I'm pretty harsh when it comes to corporate restaurant chains. (Looking at you Golden Corral). I'm not a regular Applebees customer. (Not a single vegetarian entree option , though healthy and gluten free is available, if that's your kick) So I should have been royally screwed then how and why 5 stars freely given from this grouchy, vegetarian curmudgeon? Because, this waitstaff, bartender and kitchen is bringing their A game! The salad is perfectly proportioned, fresh and crisp. The veggies are so alive it's like they just got picked. The food LOOKS LIKE THE ADS ON THIER MENUS, YALL!!! I'm not a meat eater but the smells and plates of food coming out of that kitchen are having me question my dietary religion. My food was p.e.r.f.e.c.t I just felt like it was made by people who seriously give a damn and that $&@ing matters. Bravo unsung kitchen staff heroes. Bravo! Drinks are 100% accurate. Yes, have another cause you know some places can mess up a vodka tonic and this one was bliss. And the staff, are professional, chill and just cool as hell. This is old school quality customer service with a welcomed atmosphere. I don't know if this is a product of Amarillo, if everybody is just having their best night, or if it's Applebees elevating. Whatever it is ... take my money and my five stars. read more

Yuk. Double Yuk. Smoking allowed. Had a salad containing three shreds of lettuce, mounds of dry reheated possibly over breaded cold chicken. Asked for dressing on the side...instead it was drenched with extra on the side. Maybe because it was late but the crowd at bar seemed to be all on parole. Traveling cross country alone and this was only time I was uncomfortable. read more

I came here on a slow afternoon with my kids. I don't know if they're trying to save on their energy bill or what but it was extremely hot in the restaurant so much so that I asked for the air conditioner to be turned on, one of the waitresses had so much sweat on her neck that her hair was sticking to her,I feel bad for the people working there. The food was absolute garbage. I had to send my steak back because it only touch the grill on one side I need I'm not eating it anyway I think they may have forgotten to salt it. (I realized my mistake ordering a steak at Applebee's.) my waitress was really nice and a good waitress. I hope she gets a job at a place that isn't terrible soon. I wish I had taken a picture of my food but I tend only take a picture of my food if it looks nice, so I do not have one. read more

Drinks ordered weren't served, didn't bring napkins nor silverware, didn't refill even after seeing that the drink needed to be refilled, another server approached the table and asked if our server was doing ok, people had to go up to the bar to get their drink. The food was good at least. Next time we will have to go to a nicer restaurant: McDonalds. read more

Walked in about 6pm, finally got seated at 7pm. But they didn't seat us with menus and we never saw our waitress. Ended up walking out after sitting and waiting on our waitress to come by after another 30 minutes. Complete waist of time. We won't be returning.​ read more

TERRIBLE!! Save your money and eat somewhere else. Came in after a long day of shopping with my family and place was filthy! They have signs on the restroom doors that say they sanitize every 30 minutes, complete bull. Those restrooms look like they haven't been cleaned in days! Whole place smells like smoke which isn't something I want to smell while trying to have a meal, especially with kids! Ordered some ribs and there barley any meat on the bones. We basically ordered bones. Will never go back to that place it was just AWFUL. Like I said... SAVE YOUR MONEY! read more

Drinks were wrong, got seated after 45 minutes, and waitress was sitting around with manager and was eating in front of everyone and sucking on her fingers read more

We came in really late... it was 10:30pm... but the the staff was smiling and welcoming. Service was really slow, but that was because they had only one chef on duty serving the tables. It was obvious that the food was made in a rush- and brought out as quickly as it was made- but that just made for dry shrimp, watery tomato bisque and a tiny dry steak. Then again- we went in really late so I don't want to put all the blame on the kitchen staff. BTW- The bathrooms were nice and clean. read more

Service was mediocre, Food was horrible ordered two steaks both of them were plain over cooked.

Everything was great, staff needs better training. Drinks came out on time and had a great deal

I have small question for the cooks !!! The food just u guys gave it to me do u accept to eat it or serve it tour family ?! Guys my dog refused to eat ur tenders and boneless wings and burger !! read more

We went by on the all you can eat chicken wings/ riblits and had a good dinner. Restaurant was clean and the staff helpful.

I love Applebee's, perfect for my WW lifestyle, Steak, Shrimp, Salmon, with perfect sides. Now if they would love me and my neighbors by putting a restaurant in the 76133 area code, that would be Special. Chris "Gotcha" Wilson read more

Riding the mechanical bull here is a MUST, this bull was going SOO CRAZY which is awesome sauce

This place is horrible. Meaning the corporate aspect.the chef Ahmad is amazing and makes the greatest food but the hours and lack of staff in here is horrific.... overworkering managers who are getting paid pennies for the amount they put into here is not fair or ethical. Behind the scenes there are ver very rich wealthy people laughing at this statement on their yacht..... read more

Had several visits to other Applebee's. Unfortunately, this location was not up to par. Had dry meat from being overcooked and was served warm. Not sure if it continued to cook while waiting for our order, but I would much rather get my plate hot before waiting to make sure all meals are delivered together. They may have a rule for this, but could easily be something the staff offers to appease all patrons. read more

Stopped in for a quick bite at around 4:30 so it was not busy at all. We ordered the Classic Combo App which we have ordered many times. The only things worth eating were the lukewarm boneless wings and the quesadillas. The Mozzarella sticks were cold the cheese was not even warm. The tortilla chips were so stale and tough that you could not possibly eat them. We told the waitress about it and she said she would go tell them. We thought the manager would come out so we could tell them why we were not satisfied...but I guess they did not care. When she brought the bill, they managed to take a whopping $3.50 off. Needless to say, it will be a long, long time before we go back, if at all. read more