Receptionists friendly and proficient. Wait time short. Tech knowledgeable and friendly. Dr…read morelistened and explained everything in layman's terms. Modern technology. Optical department onsite with experienced and friendly staff. The only ding I give them is in the optical department they charge for every little thing such as glasses adjustment, nose pads, etc if you haven't purchased your glasses from them.

Been see same eye doctor for 15 years, and he caught a serious eye problem sent me to a specialist…read morein Seattle . Then a year later I had the same problem with the other eye. So he has been fastidious in my eye health . The office staff are very helpful and so is the staff that see u before the doctor comes in.

After decades of being a highly satisfied patient, I have decided to transfer my care and business…read moreelsewhere. A technician broke my frames (accidentally) and Cascade Eye Center, unable to replace the frames themselves, has refused to cover the costs of replacement. ($240) Very frustrating and disappointing customer service, especially after years of loyalty in buying my lenses ($800+) from them on a regular basis.

Sat for 30 minutes and then was told to wait another 15-20, toget checked for contacts. Terrible…read moreservice

Very professional Friendly service…read more thorough examination And follow up Would definitely recommend this eye care professional

Most professional service I've gotten. Never really cared about ambience at the eye doctors, but…read morenow I might. It was almost spa like. They provided great service and even checked my oil ducts (?) which no other optometrist ever checked. Marisol and Dr. Spearing (sp)? were great and able to accommodate me when my insurance was ending.

Have always loved the service here, and Dr. Wilkinson is fantastic, however I feel I am being…read moreforced to change clinics because the scheduling is so far out, been waiting a couple months for my appointment, only to have it canceled, and then offered to reschedule a month and a half from current day. Saddens me, I really enjoy this clinic, sad part was when I informed scheduling I would have to seek out another eye doc if I couldn't be seen sooner, she said she understood and said have a nice day....bummer, but I guess they have enough patients! Thanks for being my eye doc for the better part of 10yrs!

Dr. Wilkinson is the BEST! I've been to 2 other eye doctors for a recurring problem, they didn't…read moresolve the problem. But Dr. Wilkinson knew what it was and fixed it, because he has years of experience. His explanation and patience with me was awesome...Highly recommend Figgs Eye Clinic, especially Dr. Wilkinson. All the staff treat me nice, minimal waiting. Love this place!

Andrea the front desk answered the phone with a horrible attitude and demeanor. I came into my…read moreappointment and was taken back by Martha who also had the worst attitude and rushed me through pre testing. Finally I was seen by Dr. Conner who was not friendly and was disrespectful to his employees right infront of me. Needless to say I will not be going back. This place is trash I do not recommend.

Friendly! Professional! Helpful. Everyone dislikes being rushed while attempting to decide if a or…read moreb is clearer. No rush here! No high pressure sales. Just delightful specialist from Hello to Goodbye. I would highly recommend this business. Easy to make an appointment. Clean. Perfection.

Great place -! Please support local biz Dan is the is the man - great prices good service!read more

I asked them to fix my glasses and the manager kicked me out. Very rude and didn't help me at all!read more

I have been going here for a couple of years now. They don't accept my insurance there. But I'm…read morestill able to get glasses at an affordable price. I went in for some new glasses and there was a lady who had curly blonde hair who helped me out, she could have been a little more approachable I guess. But none the less i was able to walk out with 2 pairs on the same day.

They are amazing people. Very understanding of many…read moreinsurance plans. And always have a smile when asking questions

Whoever the new young person that answered the phone is super rude. The doctor is nice though.read more

I have been seeing Dr. Elhers for about 5 years. He is excellent at explaining what is going on…read morewith my eyes and offering me individualized treatment plans. He is kind and listens to my questions. He has helped save my vision from diabetic retinopathy. I get Avastin injections and his skill at hitting the right spot and not breaking any blood vessels is the best. I couldn't ask for a better or more knowledgeable doctor.

My first ever eye surgery (left eye) was completed May 8th by Dr. Ehlers and his staff at The Eye…read moreCenter. The entire staff treated me with consideration and caring for my well being and instilled confidence in me that all would go well. Dr. Ehlers met with me for pre op in April and explained the procedure both pros and cons. He also explained the remedies if unexpected occurrences happened and what I should look for in the event that unusual symptoms showed. My right eye will be operated on this next week and I hope it will go as smoothly. My regular eye doctor will have an appointment with me about three more times each two weeks apart to make sure the healing process goes smoothly and if anything unexpected occurs they can catch it immediately. I am pleased with the care I have received thus far and have confidence in Dr. Ehlers, his team of nurses, anesthetist and office staff.

I had my routine eye exam; in Nov. 2025 I have insurance and received a bill for the eye exam…read more Several calls with Insurance and Shopko, my insurance company sent Shopko proof of pmt, in full in early Jan. 2026 to Shopko, A guy from Shopko called me early Feb. and sd. they received proof of pmt. and to give them a few days to post the pmt. to my account. Over a week later In Feb., Shopko is still showing I owe for the exam. I asked the guy why still show owing when my insurance pd. in early Jan. His comment was "I don't work at Corp, I don't know why pmt. isn't applied yet". I asked to please get this taken care of so that I don't receive another bill. He sd. he would just write off so that I don't received another bill. Well, it shouldn't be written off since you have RECEIVED PMT. IN FULL.. He also mentioned that maybe I should just go somewhere else to get my exams. Since my insurance is really hard to deal with and they always have problems with it. I have a VERY WELL-KNOWN insurance company. I have other coworkers that use Shopko as well. I will make sure they know whati has happened and not to use them. Sooooooooooo Long ShopKo Optical. It has NOT been a pleasure. !!

They were so nice, helpful, and did a great job on the glasses! Frames are the favorite kind I…read morehave had!!