I've experienced appointments with both dentists & both of them are very professional & empathetic…read moretoward each of my children. Not once did I sense any condescension from either of them, which I've noticed is common in the dental field. The front desk & dental assisting staff are awesome. Very personable, welcoming & warm in their demeanor. It's always easy to book appointments with them. We've come into the office before COVID and it was very lively. Perfect for little ones & lots to be entertained by, including a large fish tank in the waiting room. Everything looked clean, organized & new. This last visit was obviously amidst the pandemic & they were very good about booking patients in a way where social distance is no problem & theres minimal exposure to everyone. I will continue to bring my children here.

Dr Amy and Dr Neil have always taken such great care of our boys, going above and beyond to get…read morewhat needs to be done done.

Dr D is great, but his reception staff is not. I get confirmation calls the day of saying "we're…read morejust wondering if you're going to make it" after I confirmed via text- and she pronounces my kids simple names incorrectly which is unacceptable. When my son turned 14, I got a call two weeks before his appt saying that he needs to be seen by an adult dentist. That was a year ago and I still can't get him into anyone. Do better.

I had not been to a Dentist in several years! Doctor Bennett Packard is who I was seen by and…read morebetween he and his assistant I felt well taken care they both were very attentive and informative as to what was taking place. Everyone from the moment I walked in was kind. I would strongly recommend Doctor Bennett Packard and his assistant you would not be disappointed! Thank you Doctor B. Packard.

They take fabulous care of my teen and continue to educate him on better oral care without making…read morehim feel bad about not doing it perfectly (except the part where he was wasting all the floss I bought him because he wasn't sure he was using it right) now his flossing game is improved. They get you in and out of your appointments very quickly.

one day I was eating a bag of blue ranch doritos and I had a loose tooth at the time and I bit and…read morechewed the dorito and then all of a sudden my tooth went sideways! and there was a lot of blood and Dorito crust under the tooth causing pain and so I had to immediately go there fast and when I arrived there they got me a seat fast and a person was removing it and it really hurt because of the bleeding and then all of the sudden dr Ashley was saying I was her vip customer!? and one of the other dentists there was like being really harsh and mean and they really overuse nitrous a lot! and its a really bad thing and they also did my fillings wrong and made them really sharp! and now when I bite down they hurt like hell and so I go to another dentist now and it's way better one in Elleneburg and it's a hole lot better. thanks for reading my review and hopefully someone can do something about this dentist.

I have nothing but great things to say about Yakima Pediatric Dentistry. Dr. Tercero and her staff…read morego above and beyond in their care for children. They did everything possible to make it a pleasant experience for my child. First she explained the pros and cons of different options but gave her expert opinion on the best option for my child. She walked me through the process of multiple cavities under sedation very carefully. Dr. Tercero answered our questions with patience and kindness when we were nervous about the procedure until I was comfortable. She knew my child and what was best for him, given his asthma. I felt that my child was in capable and caring hands. I would absolutely recommend Yakima Pediatric Dentistry to anyone looking for a high quality, hard working, and loving pediatric dentist. We are very thankful for Dr. Tercero and her staff.

Jeff is the best dentist I've ever had both skillful and…read morepersonable.,,......................................................................................

Absolutely love this place. The receptionist, hygienist, and dentists are always so professional…read moreand personal. I had a filling today (emergency,I chipped a filling) the hygienist team was absolutely phenomenal. I've never walked out of a dentist appointment with laughter and a smile on my face......btw I was numbed but those ladies were amazing. THANK YOU

Never have I ever experienced such unprofessional customer service until today. Normally I'm…read morechecked in super fast and acknowledge as soon as I walk in but today I had a rude blonde girl who didn't even see me standing waiting to be checked in, but she clearly saw me walk in and stand in line. She didn't make eye contact or make my presence known, she kept her head lowered and acted as if I wasn't there. 5 minutes go by and another girl next who was busy assisting a family had to tell her to help me. The whole time this girl had a bad attitude. Worst part is, turns out she forgot to mark my kids in. We were there waiting for an hour while others names were being called back. Luckily they were able to still see us, thanks to the nice girl next to the rude receptionist who was able to put us back in.

Im sad that the only place that accepted my medical ended up being the worst place to go. I paid…read morefor my insurance and paid for my initial immediate dentures that never fit correctly and I mean they didnt fit and the next denturist to see them said they were garbage and would have an acrylic pair made. Second pair have been an issue since day one they dont listen to you at all. I went for a second opinion to be told they were not fitting properly and to go back to who made them to get another pair made. So I did and its been 2 months since my molds were made. My dentures have been ready since April 3rd but because they dont have a denturist for the pasco location they have to keep rescheduling me. This is effecting the quality of my life. And this month has been a year dealing with and not having dentures I can use to eat with has caused more unnecessary anxiety. I wont recommend this place to my worst enemy.

Have been going to Selah Family Dentistry a few years now. All I have to say is...WOW!! This is one…read moreof, if not, the best dental offices in our area. Dr Labrum & his staff are super attentive & friendly. The Dr makes sure you are comfortable when they are doing exams, cleaning teeth, & filling cavities. The hygienists are really nice & make sure you're comfortable, as well. Great clinic all around. Would highly recommend to anyone looking for a dentist.

So glad my wife's coworker suggested this place!!! Team is so pleasant from front to back and the…read moredoctor is awesome!!! Very relate able and explained everything. If you can go to this office!!!! You can tell they care about the patient and not just the $$$.

I chipped my front tooth while visiting Yakima from out of state. Dr. Reep's office got me in…read morewithin 2 days and repaired my tooth in less than 20 minutes! No pain and it looks great. Everyone was very friendly too. I would definitely recommend this dental practice!

Help!! Sought help/relief from a miserable tongue sore that I've never experienced before. Instead,…read moreI received an FMX (that was painful) and a perio charting that had nothing to do with my concern. PLUS, my FRONT TOOTH, #8 is chipped, and a source of embarrassment. Nothing. I miss Dr. Bibbens

I hate to leave bad reviews, but this was the WORST experience I have ever had with a healthcare…read moreprofessional. Jeffrey Van Troba was incredibly disappointing. On my first visit, I was seen for less than five minutes for my eczema, in that time he took one look at me and prescribed me three medications, leaving out side effects, how they work, and what I should expect. As a result, I suffered from photosensitivity from doxycycline and some other strange effects to my skin. If I had know these were common issues, I wouldn't have been so mad! Frustrated by this, I went in to my second appointment with low expectations, and I explained to the nurse- who checked me in- my issues. She told him before I got the chance and Jeffrey Van Troba came into my room and attacked me. He did not let me speak or hear my story. He spoke over me. Saying that he was "sorry if I had something else going on in my head" and "didn't listen when I told you the side effects." He tried to tell me I didn't know what I was talking about, and completely invalidated all of my concerns. I will grant, the supervisor called me after the appointment and apologized sincerely. I was grateful she called me although it wasn't her fault, but I cannot recommend this business or Jeffrey Van Troba. I would rather drive to Seattle (2.5 hrs instead of 30 min) any day.

If there was a "NO" star rating, that's what I would give them. I went in to have many skin tags…read moreremoved. The one that was largest didn't come off. I asked if I could go back and have that one zapped off again free of charge. They said no, I would have to pay another full office visit. To top it off, they also kept losing my payment information and billed me three times. Each time I sent my credit card info, put a stamp on it and mailed from the post office. They kept saying they didn't get it. If there is another dermatology place in Yakima, go there. From the other reviews I am seeing here, I am not the only one who has had a bad experience.