I appreciate my dermatologist Jessica Meridith, she's the best, she is informative, insightful and…read morehonest, she listens and gives positive feedback. Thanks, Jessica!

My original review was a 3-star review, which I completed while sitting in the waiting room. It…read morereflected my honest experience as a patient. After my appointment with Jessica--who has always been fantastic--I opened the door of the exam room and the owner was standing there blocking my way, she said flatly and rudely "thanks for leaving us a 3 star review" I was taken back because it was not only rude and unprofessional but I didn't expect to be ambushed while at the dr's. Jessica rushed from the room, and the owner closed the door behind her as she walked in blocking me from leaving the room and began criticizing me for leaving it. Throughout the conversation (wasn't much of a conversation as she wouldn't allow me to speak and she blocked me from leaving the room)I felt I was not given an opportunity to explain my perspective, as she repeatedly spoke over me whenever I tried to respond. She explained how much she and her staff do for their patients, including caring for cancer patients, and said that I didn't know everything they do throughout the day. I appreciate and respect the work healthcare providers do, and I have no doubt they help many people. However, none of that changes my personal experience as a patient. My original review acknowledged that I received good care while also pointing out a recurring issue with wait times. In my five visits, I was seen approximately 15-30 minutes after my scheduled appointment every time. I understand that delays happen and that doctors sometimes need to spend extra time with patients. My point was simply that patients' time is valuable as well, and consistent delays are worth mentioning in an honest review. When I told the owner that, because of our interaction, I would not be returning to the practice, her response was simply, "Good." Jessica continues to be an excellent provider. She is knowledgeable, personable, and has always treated me with kindness and professionalism. Unfortunately, my interaction with the owner overshadowed those positive experiences. I believe patients should be able to leave respectful, honest feedback--both positive and constructive--without feeling confronted or made to feel guilty for sharing their experience. For reference, here is my original review: "I've received great care from the staff when I've been seen. However, in my five visits, I have been called back approximately 15-30 minutes after my scheduled appointment every time. I understand that patients can run late and that providers need to spend the necessary time with each patient to provide quality care. Perhaps scheduling could be adjusted to help reduce these consistent delays, because patients' time is valuable as well."

Dr. Marshall was so pleasant! There was virtually no wait time and I was in and out quickly. Such a…read morenice guy and would recommend him to anyone looking for a knowledgeable dermatologist

Great dermatologist. My experience was from 6 years ago. He…read morelistened to my concerns and I didn't feel rushed. I went to him for a yearly skin check and to reduce the frown lines between my eyes. I'm glad I came in as there was a questionable mole and it was removed painlessly. He scheduled me for Botox on a day where other patients were also needing it so the product was fresh. The manufacturer (Allergan) states the product should be used within 24 hrs. It was my first time and he used numbing cream so it was pretty painless. I was happy with the results and didn't look "frozen"; (I'm constantly frowning due to bad eyesight, concentrating and chronic pain.) The lines smoothed out and the results lasted about 6 months. I was very happy. 4 weeks ago I went to a "plastic surgeon", spent over $500 and was given 4 day old Botox. I'm still frowning and kicking myself for not going back to Dr. Marshall (only because I was thinking of having more extensive procedures done.)

Very professional place of business. My significant other was seen for a spot on his hand. They…read moreimmediately got him in to have it removed. Appreciate your prompt response to his medical needs. Thank you

i called several times during office hours and never reached a person. Per their answering machine…read moreinstructions, I left all the information they requested. After no call-back in three days, I called and left another message. Still waiting on a reply two more days later. Given their lax response time, i would choose Dermatology Solutions only as a last resort.

Love both the medical and cosmetic side of this business! I've always had very acne prone,…read moresensitive, red skin and the Novel Skin Solutions side (upstairs) has an amazing team that has helped me manage my skincare routine for years. The chemical peels are chefs kiss and very relaxing. I feel so special with the goodie bags they send you off with after lol. They usually have samples so you don't have to spend a lot of $$ on products that might not work for you. Once you find the products that do work, it's easy to stop by the front desk and stock up when needed. Oh! And they have skin friendly makeup - found my holy grail foundation there and my skin loves it! I've also had a couple of scares with moles and spots on my body and the Center For Excellence side (downstairs) eased my nerves and took care of me. Mole removal was quick, minimal pain, and had wonderful results! I tried another dermatologist that accepted my insurance but I had a terrible experience (mole removal was painful and left a scar and she told me moles = diabetes which scares me), so now I will never go anywhere other than Center for Excellence/Novel Skincare Solutions. 10/10 recommend this company for all your skincare needs ESPECIALLY if you have anxiety!

I went to have my moles checked. They took off two moles, nearly zero pain and tiny scars. I'll be…read moregoing back

After having consultations with several surgeons in TC and Spoken I finally got in for a consult…read morewith dr. Fleming. It was worth the wait! From the moment he started explaining the procedure I knew I would trust him with the surgery. He explained what to expect and what he can and cannot do for me. He was exactly what I was looking for in a plastic surgeon. Early 2023 I had a full tummy tuck. I love the results! No more jelly belly! Dr.Fleming was very patient with all my concerns after the surgery and I had as many follow ups as I needed. I am very happy to have a doctor of such caliber here in Tri Cities, WA Thank you, dr.Fleming!

After having 2 kids in 2 years in my mid 30s I had lost hope that I'd ever again feel confident and…read moregood about my body. 3.5 years after my youngest was born I still looked 7 mos pregnant. Dr. Fleming fixed everything. I am so thrilled with my stomach now! I love being able to wear whatever I want without having to worry or be embarrassed about my tummy. I've gotten so many compliments but the best part is I feel like myself again! 100% recommend! Before I saw Dr Fleming I had heard that he could be "harsh". Honestly, that was not my experience. I know what I looked like so it didn't hurt my feelings to be told what was possible and what I needed to do to be ready; if my body was perfect I wouldn't have been in his office! He gave me very reasonable guidance. He didn't sugar coat things but I think in the medical field sometimes one has to be very clear about what is happening so there is no misunderstanding. Dr Fleming is extremely professional and an outstanding surgeon. I recommend him to anyone who is looking for a GREAT plastic surgeon.

I was scared to go to Dr.Wright at first because I didn't see many reviews but I got my surgery…read moredone for a breast augmentation with him about 1 week ago and I have had the BEST experience. The team is amazing, I was supposed to drive back home with a friend of mine after surgery (my friend was going to drive) but Dr. Wright and his team got us a hotel instead. He didn't want us to have to drive back up the next day for the post op appointment since w live 2 hours away. The team has been extremely attentive and amazing! I have recommended him to a lot of my family and friends, they already got there consultation scheduled. Don't be scared away with the negative comments you read.

I am so so disappointed in my surgery lipo. Dr Wright didn't take out enough. I did 12 lymphatic…read moremessages and wore my faja for 6 months, I did everything right, over and above. I started discussing my concerns of fat still be there at 6 months, he insisted it was skin. I went to Seattle plastic surgeon for a 2nd opinion. That surgeon said I need lipo body sculpting all around my torso. I paid $8000 to Dr Wright and have nothing to show for it. I am almost exactly the same as when I went 10 months ago. What a HUGE waste of $8000. I had another discussion with Dr Wright last month, he said he wouldn't to a revision for free. He said he isn't as aggressive as FL or Mexico. He insisted again it was skin. Omg, I'm still so frustrated I spent that much money for nothing and will have to have it repeated by a better surgeon. Pic is 10month after Lipo. (My weight has never changed, so it's not like I gained weight)

If you have sensitive skin or are just looking for healthy skin care options this is the place for…read moreyou. More than just cleansers and creams, DermaCare's Jane Iredale line of mineral makeup is easy to apply, healthy for your skin and stays on all day! Products here are a little pricey, but let me assure you it is worth it! All the ladies at DermaCare are very helpful and knowledgable. Be sure to call ahead to get your free Jane Airedale Consultation, it makes it easier to pick out your products. Kudos need to be given to Nedy (you will know her by her flawless makeup) at the front counter. She makes customer service look effortless & reminds me of a seemingly era gone by where the customer's needs are equally important to those of the company. This review would be five stars if DermaCare stocked more products in their store. We had to come back up from Oregon to purchase items that were out of stock. When we did come back a week later they only had one of each of the items we needed and I had to arm wrestle my mom for the light concealer.

Professional compassion, excellence in communication, customer service, patient care!read more

I went through two surgeries here....I am two months out... Time for glasses...I visited your eye…read moreglass center to be met by an unfriendly, surly, unhelpful woman. The customer service was awful, she seemed very uninformed...She was rude to my husband and I and so of course we took our prescription elsewhere...Someone needs to know how she treats your patients... We wont be back..

I had the most unprofessional experience at this office today with Dr.Lee. This lady is rude and…read moretalks extremely disrespectful to her patients. She raised her voice at us and accused us of not liking her because my mother-in-law who has a broken hip was having trouble sitting up in her chair. I was completely caught off guard as I have never been talked to like this let alone by someone who is supposed to be a healthcare professional. She has no comapassion for her patients. There are other Doctors at this office that are great, but I highly recommend not going to Dr.Lee.