I have visited Tracy for both laser hair removal and skin care. I would highly recommend using her…read morefor all of your beauty needs! I was really scared to try laser hair removal due to the pain, but Tracy always made sure I was comfortable and aware of what was going to happen next to ease my nerves. I have gone to 3 laser hair removal treatments and have been so happy with the results. She made what could have been a painful and awkward situation very pleasant. She also set up a unique to me skin care regime that was simple, yet effective for a cleaner, healthier looking face. She was so fun to talk to. She is just so naturally easy to talk to and made my time with her very enjoyable. Thank you Tracy for everything!

I'm amazed and very happy with my Laser Hair Removal results! Tracey is wonderful. She makes my…read moreexperience every time I visit her very comfortable and helpful. She's the best Laser Tech here in TriCities. I highly recommend her!!!

The Spa is still in the soft opening stage at this time (Jul/Aug 2013). I think the grand opening…read moreis scheduled in Sept 2013? I've received services from 3 staff members and all were great--the service was high quality and staff was nice. That is something that I have found lacking at other spas in town--the right combination. Some areas for improvement are in general customer service in answering the phone, getting back to phone calls, getting the website up. However, I think because they are in "soft" opening these are still bugs they are working out. This is what is keeping them from me giving them 5 stars. KEEP UP THE HARD WORK!

If your looking for a spa that can keep appointments and answer your phone calls this place is an…read moreabsolute failure! My wife has made many appointments and been told on multiple occasions (car issues, kids, etc) that they have to cancel, it's absurd! Avoid at all costs! Irresponsible employees!

Love both the medical and cosmetic side of this business! I've always had very acne prone,…read moresensitive, red skin and the Novel Skin Solutions side (upstairs) has an amazing team that has helped me manage my skincare routine for years. The chemical peels are chefs kiss and very relaxing. I feel so special with the goodie bags they send you off with after lol. They usually have samples so you don't have to spend a lot of $$ on products that might not work for you. Once you find the products that do work, it's easy to stop by the front desk and stock up when needed. Oh! And they have skin friendly makeup - found my holy grail foundation there and my skin loves it! I've also had a couple of scares with moles and spots on my body and the Center For Excellence side (downstairs) eased my nerves and took care of me. Mole removal was quick, minimal pain, and had wonderful results! I tried another dermatologist that accepted my insurance but I had a terrible experience (mole removal was painful and left a scar and she told me moles = diabetes which scares me), so now I will never go anywhere other than Center for Excellence/Novel Skincare Solutions. 10/10 recommend this company for all your skincare needs ESPECIALLY if you have anxiety!

I went to have my moles checked. They took off two moles, nearly zero pain and tiny scars. I'll be…read moregoing back

Stephanie is the best Botox injector. She truly understands Asian skin and took such great care of…read moreme and my family. I have a very low pain tolerance, but the Botox was barely painful at all. She had already read my entire patient packet before I walked in, was incredibly thoughtful and knowledgeable, and the results were amazing. Highly recommend!

Had several refills of male hormones that were ok then last week I got like placibo. The color of…read morethe shot was a lot paler. And my labido and energy tanked . Don't want to pay 200 per month for olive oil placibo shots.

I honestly don't even know where to begin because "thank you" doesn't feel like enough to express…read morehow grateful I am for Dr. bahnmiller and his entire team. Choosing a doctor for something as personal as women's health can be a very vulnerable experience. From the first time I walked into this office, I have felt respected, listened to, and genuinely cared for. That feeling has continued throughout my entire experience. Dr. Bahnmiller performed surgery for me, and I was extremely pleased with how everything went. Unfortunately, during the healing process, there was an area that didn't heal quite the way it should have.(just the way my body healed) nothing to do with his performance. What meant so much to me was that he didn't dismiss my concerns or make me feel like I was being difficult. He listened, took my concerns seriously, and worked with me to make things right. He performed a refinement surgery, and throughout that entire process I felt like I had someone in my corner. That is something I will always appreciate, and you do often get that now days. He is incredibly professional, knowledgeable, and thorough, but what makes him truly special is the way he treats his patients. He actually listens. He takes his time. He explains everything and goes over all of your options without ever making you feel pressured or pushed into a treatment. I have never walked out of an appointment feeling like I was rushed through or that my questions were an inconvenience. He makes you feel like your concerns matter, and even though he is extremely professional, he also knows how to joke around and make you laugh. That may sound like a small thing, but when you're discussing personal things or going through surgery, having a doctor who make you feel comfortable and at ease makes experience feel so much easier. The staff deserves just as much recognition. Every single person, from the front desk to the girls in the back, has been absolutely wonderful. I have had the experience with Hailey for most of the back office she is a, genuinely kind person. as well as Jane as you will see her in the front and back, when Rachel did an IV it was a caring conversation not just a in and out. all the ladies that work in office are kind, welcoming,compassionate, and professional. From the moment you walk through the door, you are greeted with warmth. Once you're taken back, you continue to feel that same level of care and respect. You can tell when people are simply doing their job, and you can tell when people genuinely care. This office genuinely cares. Thats what sets them aside from every other office that I have experienced. I am so thankful for the care I have received, for being listened to, for having my questions answered, and for having a doctor who never made me feel uncomfortable speaking up about my own body and my own concerns. I am very happy with the surgery I had and with the care I received throughout the healing process. Most importantly, I feel like I found a doctor and health team I can trust. That is not something I take lightly. To my doctor and the entire team -- thank you for being so kind, patient, understanding, and genuinely caring. Thank you for taking the time with me, for listening, for making me laugh when I needed it, and for always making me feel comfortable and cared for. I am incredibly grateful to have found you all. Highly recommend, you will not be disappointed at all If you are looking for an OB/GYN and a women's health provider who will actually listen to you, take their time, explain your options, respect your decisions, and treat you like a person rather than just another appointment, I truly cannot recommend this office enough. Five stars will never quite express how thankful I am for the care I have received.

I Highly recommend Dr. Bahnmiller and his staff at Columbia Shores! I have had several laser facial…read more treatments, PRP, Halo and I always leave feeling rejuvenated. Dr and staff know how to make you feel comfortable and welcomed in there beautiful space. I have been a patient of Dr. B for years and see him for hormone treatment and balancing. I trust his care as this is his specialty and he is very knowledgeable. I can't say enough good things about everyone at Columbia Shores Regenerative Health!I love it here and you will too.

Professional compassion, excellence in communication, customer service, patient care!read more

The consultation was amazing, informative and the customer service was great. I booked a treatment…read morefor $225. I have received a handful of HydraFacial's throughout the years and have always love the end results. This experience was not the same. The treatment felt rushed. and I did not have that hyrdated glow after the service. I expressed my concerns and was met with "the treatment you booked is an express facial and also what would you like us to do". Sadly disappointed.

The actual procedure was fine. There were two problems I did have. I had something removed from…read morebelow my left eye. I asked if it was going to be covered by my insurance. The doctor said "yes". A couple weeks later i get a bill for $618. I wouldn't have had it removed, as it was no big deal if I would have been told the truth about the insurance not covering it. Last month I sent in $300, then this month I sent the balance of $318. Today, I get mail stating if they don't have payment in full, they will take me to collections. Guess what? You screwed up twice now, and will not get my business next time I'm in need of a dermatologist. Treat your customers with respect, you keep them as customers.

Dr Hopp and all his associates are A-1. A very unique group of excellent talent. I'm an extremely…read morecomplex case with multiple issues. All the staff I deal with are great, but Dr. Hopp has gone above and beyond to help me in so many ways. I could not be more appreciative and pleased with my care. Thank you all...

Very good place I'll be back the person who cute my hair was very nice I forgot her nameread more

Well no one ever thinks of doing your hair would be so much fun and relaxing. Sometimes you just…read moreneed som tcl. I want to throw a big shot out to Carina diez she is one hell of a hair dresser always to carding understand and unbelievable at what she can do. Thank you for my beautiful hair

Receptionist was very unaccommodating and didn't care that my 81 year old father, who had just two…read moreweeks prior, had aggressive cancerous growth removed. I called today to let them know that he has another growth and it is growing fast. She gave me a few dates, but they didn't work due to him being in dialysis on those days. She said since I declined those dates, the next appointment would not be until November. She had NO empathy or care in about my father who could be dead by November. So frustrating!!!!!

I'm wondering if I went to same clinic that the positive reviewers went to. The clerical staff was…read morefine. The clinic is nice and clean. After that, I have nothing positive to write. The PA who examined me spent at MOST fifteen seconds looking at my skin and started to walk out of the examining room. I had to stop him from leaving THREE times to look at problem areas he missed. Two were generally benign. The third was a red lump about the size of a pea in the middle of my forehead - very hard to miss! Turns out it was a basal cell carcinoma. So, I returned to get it removed and asked if I was going to have a dent in my head from the procedure. Dr. Smith was dismissive about the chances at best. There was no discussion of first trying less invasive techniques that I learned about much too late afterwards. I got the same PA to stitch me up and again I asked about winding up w/ a dent in my forehead and again the response was very dismissive. Meanwhile I had to listen to his political views throughout the stitching, which I thought was very inappropriate. Next, after the stitches were removed, I had to return to the clinic to have two stitches removed that they missed the first time. And, AGAIN I had to listen to the PA's political views. I asked about topical creams for removing actinic keratoses and the PA recommended imiquimod. He said I should get it at the front counter where they sell it for about $75. Now a lot of people would just shell out the money w/ no questions asked. But, I asked a few questions and found out that by using my insurance, I could get it from Walgreens for $7. I think DermaHealth's approach was a shady way to sell their own products. Lastly, I now have a dent about the size of a quarter in the middle of my forehead that I will have the rest of my life. I understand that it beats dying from basal cell carcinoma. But the chances of that happening are miniscule and there are less invasive ways to try first.

DO NOT GO TO THIS CLINIC. They have no compassion for children, and they are "supposed" to have a…read morepediatric center. They are so rude and definitely don't care about your time. There are plenty of other great pediatricians out there, don't waste your time with them.

Mr. Kaleel, I have never encountered anything like this in…read moremy life! The Kadelic Clinic at 9605 Sandifer Parkway. The most unprofessional, rude, and absolutely no customer service skills. I enjoyed Dr. Hornell and his nurse...very professional, friendly, and extremely proactive. A delightful visit. The names at the front counter...all of them! I am quite a senior citizen. My career, 20 years of Air Traffic Control, and 20 years of managing airports...also 20 years in the USAF and 2 tours in Vietnam, and 19 months in Afghanistan. My Insurance: Federal Bx/Bs, Medicare, and Tricare for Life. I just relocated to Pasco and need a provider...I'm gonna have to find another one I will not go back to that clinic. no matter what I asked from the front desk..."NO". I have never encountered anything like this in my life. The issue today could have been over in 2 minutes..."NO". If you want to contact me it will have to be by email, I am almost deaf. I will arrange to have my record transferred as soon as possible and I will also post this on Yelp and Yellow pages. Mack Foss, Pasco Wa.