I absolutely adore Kourtney Jones! Every time that I go in, she is friendly and super respectful. I…read morehave referred several patients to her because of her ability to listen and care, mostly because her attitude with Women's health is above and beyond! I have even referred my family members to het.

From the moment I made my appointment through having an ultrasound, a biopsy and ultimately an…read moreabdominal hysterectomy, I have been treated so well by Dr. Lorenzo, his staff and the ultrasound tech. As someone who has never given birth, I was nervous for every procedure. Dr. Lorenzo explained things to me in a way I could understand and offered multiple options to me, not pushing any particular one on me. My surgery was August 2025 and I have felt like a new woman ever since, iron anemia is now cured. His office staff and assistants are amazing and the hospital staff where the surgery was performed also spoke highly of him. My abdominal scar healed so good. Without a doubt I would highly recommend. I traveled from Yakima to see him and have the procedures performed. Definitely worth it.

Dr ponder is incredibly awkward and gives off weird energy. I didn't use him as my provider but I…read moredid get a vaginal ultrasound from him and he actually hurt me while doing it. And again it is painfully awkward. I used one of the midwife's here and she was younger than me. I was 27. The midwife cut my baby's umbilical cord unnecessarily RIGHT after she was born. Literally like 5 seconds after for absolutely no reason. She took a breath right after birth. I was pressured to get an iud after birth. I declined. The midwife clearly had hardly any experience and seemed extremely stressed my entire birth even though it was a non eventful birth. I will not go back to this office for anything again.

Great experience from start to finish. Neat people, they all work together well. An amazing office…read more Thanks you

I'm really not happy at all with how I was treated here. I wasn't given all my treatment options,…read morethe female seeing me (her name was never anywhere on the building I never was suppose to see here I came there to see Dr. Hernandez.) she told me I should have a baby if I want to get rid of my cramps. I was 20. Unprofessional, made me feel uncomfortable and she never fixed what the problem was before trying to leave and make me take 2 forms of birth control at once. Im never come back if I want to feel respected she wasted my time and my money all the info she gave me that did help was a google search away and she refused to even try to find out what my.problem is. Completely unacceptable.

I have just moved from Portland Oregon and in desperate need of a new GYN. I can't say enough about…read morewhat a caring, compassionate and educated Dr Logston was at treating my issue. The office staff also were very kind and quick at returning calls or answering questions. This is a wonderful office and I am grateful to have found it.

Poor service , lack of empathy and deposits to be held without consent or prior knowledge to…read moreupfront fees. Dr Lorenzo's bedside manner . Sadly condescending. Communication is non existent. Disappointing. :/ I am 57, I have 3 daughters, my mother was a nurse. I believe it is my responsibility to inform new patients of their poor performance and practices.

I had an appointment for a pap smear with Nickole Perry. I had to take time off work to take the…read moreappointment, pay the co-pay, and all of that. When I get into the room she tells me she doesn't have time for one of those and sends me on my way after maybe 10 minutes. The only thing she did in those 10 minutes was read my previous visits. It was an extremely disappointing experience.

I've been very impressed with the courteousness and professionalism of the staff and doctor…read morehimself. They all take time to understand the situation and go out of their way to make sure needs are met. The environment is welcoming and more spa-like than a typical dr. office.

I absolutely love Dr. Bahnmiller! My first child, I had preterm labor and she was breech. He never…read morehad me worried and my planned c-section went perfect. (Ended up going full term) Had no complication and healed excellent. My second child, was not breech but I wanted Dr. Bahnmiller to deliver him because I felt so comfortable with him so decided on another planned c-section. Again everything went great. My husband and I loved him!!!!! Totally recommend him

We moved to the Tri-Cities almost a year ago and needed to find new general practitioner. My…read morehusband was already established with this office, so I scheduled appointments for myself and two daughters. I will start by saying I do believe that the care given by the doctors is excellent. The front office staff is always polite, professional, and welcoming! The doctors are good listeners and thorough! They had me scheduled for my annual exams quickly which was great! The downside is, as a new patient, it took me three months to be able to see the doctor for a "establishing care" appointment. This was not a thing in the state I moved from. So it took two-three months for me to get an appointment, then they had to reschedule me twice, once because they had scheduled too many establishing a care appointments for that day with that doctor and then once again because their building had been vandalized. Unfortunately, that pushed my appointment out another two months so now I've waited over five months to see a doctor to establish care. I finally get to my appointment date and have received a letter that my new doctor is now leaving the practice and I'll have to set up an establishing care appointment with a new doctor which took...another 2 months! So this is intended to be a cautionary tale if you are trying to establish care, as soon as you get to the area or as soon as you realize it... Start calling immediately to find a doctor because these wait times are definitely not something I was used to!

I will never go back here. Dr Patel was my dr then he suddenly left with no explanation. Prior to…read morethis I had health issues that required several blood tests. Some of these were apparently just lost/forgotten about and I didn't find that out until I finally called to ask about it. He never called to discuss my results so I had to just sit there and wonder. Fast forward a few months I tried to make an appointment because I have an issue that needs to be checked out. They are refusing to see me even though it wasn't my fault dr Patel quit/got fired. They're refusing to see "any new patients even if they had established care prior to this". How absurd. Good riddance.

You know it's been years since I had a beautiful daughter delivered at 3:39 am at Kadlec, she's a…read morehealthy 2 year old that has transformed myself from the selfish person to the most loving father that I could be for her. Dr Ortolano two years prior was short staffed which resulted in long wait times for pregnant mothers. Fast forward two years, he is staffed really well with individuals that really love their job. It gives you that gives you a peace of mind. He currently delivers for Trios HealthCare in Kennewick. I would recommend this OB for the Tri-Cities since he displays professionalism that should be expected working with future generations of offsprings!

Dr. Ortolano is absolutely fantastic. He is very compassionate and takes the time to explain the…read morepros and cons of different procedures. He has come in on the weekends when I needed him to and works very long hours to make sure his patients are taken care of. Be warned, you will wait quite a while to see him. However, its not because he's goofing off. He is frequently running back and forth from the hospital to deliver babies and then back to his office to see patients. I am very impressed with his professionalism and empathy, which I did not find when I went to Associated Physicians for Women (now Kadlec Clinic). The only reason I don't mark 5 stars is because of his receptionist. When checking in, she asked for a payment on my balance. That would have been fine, except that she started explaining what I had done and what the individual charges were. I am very aware of what I have had done, but I didn't need the entire lobby to hear the procedures that I had done, thanks.

Im sooo over PP, over-rated and undereducated. They don't even do as many of the things that they…read moreclaim to, you still have to see another Dr.. Complete waste of time. Seems they just want to get you "in."

I really appreciate that these nurses are there for me! They do my primary care and ask more…read morethoughtful questions than any PCP I've ever had. They know me and care about without judging me. Thank You!

I am afraid to go back. Showed up on a Friday afternoon. Thought that they were closed, because the…read moreparking lot was empty. The door was open, so I took my wife in, looking to get a walk-in for both of us. The doctor told the receptionist that I would not be seen, and they would only see my wife. All I was requesting was a renewal of an Rx. The doctor was insistent because her policy identified that I was not to be seen. I would be required to obtain an appointment in the future. A simple call to the pharmacy would reveal the years and dosage that my Rx had been used. I went somewhere else and the visit took 4 minutes. The doctor used the phone info mentioned above creating no personal risk. What happened to the doctor oath of not harming patient, I needed to fill my Rx. Not filling would cause signifcant harm. Scary.

My daughter was going in for a physical and they told me the amount to take in cash and they told…read moreme she could be a walk-in patient that has never gone here I called and talked to three different people in the same day I'm a very busy mom that is why I called when my husband showed up with my daughter they told her that she cannot get a walk in physical and they had to make an appointment so they wasted my time make sure that you know if you are a new patient they will not see you as a walk-in so you're not wasting time of life like we just did now we have to wait we don't live in Pasco either so we had to drive and waste time the school to also tell you you can walk in for sports physical and you cannot if you are not a patient I'm just super confused till three different employees told me the same thing but when we show up the other employee says no why don't people communicate that with the same people so much time