Had a flat on my e-bike and stopped in. They were able to get it fixed quickly and for a very…read morereasonable price. Everyone was so kind and helpful and we were able to get back on the trails in just a few hours. Thank you!

Okay I've never given a review for a place that messed up, but this small business is amazing. My…read morehusband got a brand new snowboard for Christmas (his first new board in like 10 years) and automatically went to the amazing staff at Sporthaus for a wax. I've never seen my husband so disappointed when he got back from the shop. The scratches were a little ridiculous. He was super bummed, but less than an hour later one of the owners called him personally to express how that work was NOT up to their standards as a business and wanted to work with him on how to make it right. Thank you Sporthaus for doing something a lot of business owners (and let's be honest, the majority of people) dont do, which is taking accountability and wanting to make things correct. We will continue to go to your business based on the amazing customer service, value and realness.

The exam for new glasses was fine. No issues other than new providers and no personal history…read more When the new glasses arrived, NOTHING was right. I've worn glasses or contacts for 64 years. Immediately I could tell they were not right - only explanation: one eye was vastly different from last time, but even the other eye was wrong. I was told to wear them for 2 weeks, then come back if I couldn't get used to them. But I couldn't wear them for even 2 hours - reading, driving, seeing my husband across the table - nothing was good. So I went back, vision checked again, glasses "match the prescription", told to see someone else for cataracts. Still another 10 days to wait to see that specialist- and then more time to wait after that for surgery - IF recommended. In the meantime, I cant see - not with new glasses or with previous 2 prescriptions. I've done all I can. This review is the result.

Very professional Friendly service…read more thorough examination And follow up Would definitely recommend this eye care professional

Although it's geared to a younger style, I've found several items which I've been very happy with…read more The only negative about this store is the overpowering scent that's pumped from a wall dispenser. I bought gift cards for my sons today, no shopping, because I needed to get some air! That said, the staff have always been attentive and helpful.

I went to Plato's closet today to try to get rid of some of my cloths i hardly ever wear. I did…read morenot know you needed an ID to do so. I had a picture of my ID front & back and I thought it wouldn't hurt to ask if that would work. I go up to the counter and ask nicely. As the employee tried to help me out another employee yelled from across the store "I told you that you need a real ID". I looked at her and walked away To not cause a scence more than she already did. That employee Ashley was not being professional and being rude the whole time I was there. Even talking about me as I walked out the door. BAD CUSTOMER SERVIC.

We've been to this store twice for weights to add to our home gym. Great prices & great assistance…read morefrom the employees. Store is organized and cleanly, very easy to find what you're looking for. Check out process was easy & the cashier was friendly. Will return for any sporting goods needs!

Everything is ridiculously over priced. Saw online that they had a pair of shoes in store I had…read morebeen wanting so I came down at 830 and wandered around the shoe department until about 850 and NOONE came to check on me up until about 858 when I was already walking out a lady rudely asks if I needed help because they were closing in 2 minutes. I said no I didn't find what I was looking for I stood around by the shoes for almost 30 minutes but thanks anyways. She then " escorted me " to the door like what?? was I gonna book it back in? Nooooo Not to mention the shoes are so unorganized everything is mixed up. Idk why I keep coming to this store I leave disappointed and empty handed every time but hey at least my wallet is still happy. I'll just order online directly next time. Thanks for reminding me why I hate going in store!! ZERO out of ten I do NOT recommend!!

I recently had to get corrective lenses and thought I'd go with contacts from my optometrist. Turns…read moreout contacts are not for me but I still needed somthing "right now!" Opted for glasses A friend recommended this place for inexpensive same day glasses. I gave them a shot And OMG!!! The staff was wonderful they called my optometrist to get my RX they were courteous and very helpful. No pressure to upgrade my lenses. I walked out of there with 2 sets of trendy inexpensive basic frames and lenses for under $40. To top it off they were ready in just over an hour. Highly recommended.

I asked them to fix my glasses and the manager kicked me out. Very rude and didn't help me at all!read more

Just moved to Yakima and stopped by the store for some items for home repair. My first impression…read morewas the store was much bigger then other stores I have been in and was instantly drawn to the bbq section which i'm an avid fan of. The bbq section is huge with everything you can think of including beef tallow!! While perusing the section, I was approached by an employee named Zach who asked if he could help me find anything. I asked about Meat Church rub and he took me to where they not only had Meat Church but a huge variety of rubs and sauces. I then asked Zach a question thinking I already knew the answer to. Back story: I'm in the market for a RecTec pellet grill and many Ace stores in the midwest and east coast carry them but I have never seen them in the PNW. I knew that this store didn't have any RecTec's on the floor and assumed they didn't have any but I had to ask, and asked Zach about RecTec's. His eyes lit up and he told me they just had their first order of RecTec's arrive and would be putting them on the floor very soon. Long story short, Zach was incredibly friendly, professional and knowledgeable about all things bbq and low and slow. After asking him for his card, I learned he was the bbq section specialist and I can see why. I truly enjoyed my time speaking to Zach and walked away gaining some new found knowledge from him. This store has everything you can think of and frankly, I have never seen another Ace quite this big. They had everything you could think to include a section for home brewing beer! We are renting temporarily to learn the area before buying a home but trust me when I say that this Ace will be my home store and I will drive 30+ minutes if I have to, to shop at this store. I will soon be buying my RecTec grill from this store and i'm super excited I got to meet Zach.

Extremely nice staff and willing and friendly service. Someone has always asked me if I needed…read morehelp and were glad to help. The checkout clerks are friendly and kind! It's like 50 years ago in terms of customer service. They have a wide variety of products. Speaking of the checkout, they have a variety of candies, much better than most convenience stores.

Will big five is not the most extensive nor incredible sporting good store on the planet, it's been…read morea local staple for a long time and given the long Jevity of the spot, they definitely get a bump up in my book! The selection here is solid, with much of the same stuff, though with a smaller footprint then you'd find at a Dick's Sporting Goods. We've always had pretty good luck finding standard athletic apparel, cleats and most of our winter needs here. Recently they were one of the only places in town that actually had sleds when there was snow outside. The prices here are always competitive and they tend to have pretty good weekly sales. While I've never done it, it's also the sort of place that would probably match prices from other stores if you asked them about it. Bottom line - they're worth checking out for just about anything sports related

This place is one giant struggle bus. It's shockingly difficult to get help for how many employees…read moreare on the floor. I put something on hold a few weeks ago. When I picked it up, I couldn't get any help. Taylor was way more interested in getting attention from the male customers and flat out ignored me standing in front of her. I asked for help and she didn't say anything. I then told her I'd been standing there patiently for 10 min and she again ignored me. Terrible service.