I am writing this as an ex employee and this is my warning to anyone considering employment. This is also helpful for patients who care about the quality of the clinic. To begin, Linden Batiste and Nickeshia Ferron are AMAZING providers. They are kind and thorough. They are knowledge and have great bedside manners. They are both angels in the medical field and truly care for their patients and respect their MA's.
If I could honestly give my experience a rating, it would be negative stars and they owe me for the amount of therapy I had to take after leaving. Particularly the manager, May. The problem is the management structure and the ability to allow one person to have so much control with no HR to hold her responsible on upholding the laws and professionalism. She was the only person under the owner at the time who was unavailable to talk to. This might have changed as when I was leaving a clinic manager for all sites was hired. I did my externship and then was hired. She attempted to block my employment but a nice provider stood up for me. That should've been red flag #1 but I was a newly grad MA and needed experience. On my first day she gave me random pop quiz questions and when they where incorrect (new grad btw) she said she would not sign off on my time card for the day. At one point she printed out mistakes I made and laid them out on the exam table making me feel embarrassed on my first weeks there. There was a work group chat where she regularly called me out over minor mistakes such as a piece of paper left out or something not cleaned DESPITE her favorite MA teaching me otherwise as a new grad. I was blamed and called out in the group chat for urine that was left out in which when she realized it was not me, I never received an apology and instead she pretended it never happened. I have screenshots. As the newest employee I was put for the Christmas eve shift- no biggie. As it was a slow day, the front office agreed to teach me a few things. She called the office and directed me to go back to the MA station. How did she know? She had access to the cameras in which she watched during the day when she was off. I was told I could be crossed trained for experience but each time she would find something for me to do. Her favorite MA nearly paralyzed a patient waist down in a wheelchair because she gave a shot in the vein- this was could have also been due to the fact they don't order the correct needle size to save money. Patient with scabies? I was assigned. Patient with lice? me. Patient who was a regular and difficult? me. Patient had explosive Diarrhea in the bathroom and needed a clean? Me. I have google and yelp reviews with my name praising my work and I continue to strive in my work. I had given my two weeks notice and suddenly my hours had been reduced. After that I had abruptly left and had to have therapy for depression and work anxiety. For years I was convinced all offices would be that way, all managers would belittle me as a new grad, and experienced MA's would be favored. Luckily that is not the case, I just needed to find a company that respected their employees and had an HR to enforce workplace harassment. Even if she no longer is employed this clinic will always struggle to comply with a healthy workplace environment. I understand she has years of experience that I could've benefited from but her power trip had prevented that and created a hostile workplace. I have kept in contact with other ex-employees and ex- interns along with providers who have acknowledged her abuse. DO NOT WORK HERE, EVEN AS A NEW GRAD. DO BETTER. THERE ARE MANY MORE CLINICS THAT ARE WILLING TO HIRE AND HAVE AN HR. THIS PLACE WILL NOT GIVE YOU EXPERIENCE BUT WILL SHOW YOU THE UGLY SIDE OF SMALL OFFICES WITH NO HR. I hope she see's this and makes better choices on how to treat other human beings and the impact of her actions to newly unexperienced grads who just want to be successful in the medical field. Do better May. read more