A friend and I wanted to get our nails done. I called and made an appt and that should have been my first clue to try another place - the person who answered did not take my name/number down for the appt, but said they would have spots available. But I thought - okay, no big deal - they knew their business and as long as we get our mani/pedis, we're good.
We show up on the day/time I requested for the appt and they were packed. Luckily, after a few minutes of talking to them about what we wanted, a spot opened up and I got started. Two ladies got started on my pedicure and manicure while my friend... waited... and waited. Not sure why one lady didn't start with her, but who knows. Finally, someone started on her manicure and I tried to enjoy my time.
The lady who did my pedicure (no name as she didn't introduce herself) started off well and was pretty thorough in everything that she did. I'm not much of a talker, and she pretty much left me alone to watch tv and quietly relax. The problem was that instead of telling me what to do (put my foot into the tub, pull it out, place my foot on the towel, etc), she would just tap my leg and expect me to know what to do next. At one point, she kept tapping my leg 4-5 while I just looked at her confused until she motioned for me to move my foot back into the tub. At another point, she wanted me to raise bot h my feet up so she can replace the towel - but she kept tapping one or other other leg and I kept either trying to place them back into the tub or stick them out for her. Overall, okay technique with massage, scrub, etc. Gel nails came out pretty well and I liked that she did several coats for the color to pop. I would go to her again for a pedicure, IF she communicates what she wants me to do next time.
Now - the lady who did my manicure - I would not recommend. She most likely was new and as she kept needing help with a number of things. She wasn't sure about the service I selected and was clumsy with some of the things. I grew out my nails because I wanted them on the longer side and she made them shorter and uneven. While I appreciated that she took her time and did things with care, she also messed up a lot while she was applying my gel polish. Overall, they are lumpy, thick and dented in the places that she kept accidentally bumping into (with her hands, arms, into the table, the UV light machine, etc). I would guess that these will last for a week, maybe two before lifting. I think she tried to apply as many coats as my pedicurist did, but since her technique isn't that good - it came out very lumpy and uneven. She also had a habit of touching my purse without my consent for various reasons.
I paid in cash and then tipped them both the same amount. Both ladies were nice enough to let me be there quietly without a bunch of questions and good selection of colors (hence two stars), but overall - I wouldn't come back. The amount of $$ I paid for uneven nails is not worth it - I'm already thinking about getting them redone somewhere else, but my nails are too short. read more