NEGATIVE 100 stars, do NOT do business with Apollotek International in Irvine or any of their other alias locations. Scammers, they hire door to door sales people who don't even work for them directly. They contract them out. Don't fall for the used car sales tactic. Claiming they have the best customer service, free clear and gentle soaps for 7 years, a week trial or a free year trial if you advertise for them! A real reputable company doesn't need door to door sales people. They go off of referrals! Don't fill out their paper application asking for your ss# either, the sales rep was trying to show us videos and stated his car was broken into, so his laptop wasn't working. That should've been the first red flag. 2nd red flag is when I asked him questions my coworker told me to ask and he got defensive and said "maybe this isn't for you then"! Like sir, you trying to win my business but you threw it back on me like my questions weren't worthy of your time. Not sure why I didn't look at yelp reviews, but man they know how to mind FK you. Anyhoo, this company has sooo many lawsuits against them that they made other LLCs. So be careful! Even the 3rd party plumbing company that they hired to do the installation told us their customer service is NON existent! It's true, still waiting to hear back from the manager and it's been 5 days! Thank you to that plumbing company who told us - "nah, let me show you how much it really cost to replace and how long it takes to get through to customer service". May your pockets always be full. Thank god we didn't move forward with the installation. After going on yelp, Apollo is 2/3 times higher, maybe that free soap for 7 years really isn't free! Please learn from my mistake and never let this company into your house! They only care about sales not their customers! read more

I have been very happy with my Apollotek filtration system. They came out and installed it on the day and time planned. At first I was not sure about having it installed but I had wanted a system for quite a while. I am very happy to have had it installed because we have a well and we have had problems with the calcium on our sink and appliances. It has improved since our filtration system was installed. After our purchase we were contacted by some very nice people, checking to see that we were happy with our purchase and that everything was working ok. They assured me that if I needed help or any assistance they would happy to help. They are easy to contact and I enjoy speaking to a real person and not an AI. I am certain that I made a good choice. The system has greatly improved our water quality. The water tastes good and the calcium problem has gone away. read more

So here I am again after purchasing this piece of junk and trying to figure out what the knocking sound is in between my walls..... I contacted the builder they send plumbers out for a 3rd time and once again I'm being told it's the chamber thats connected to the actual tank. At this point I feel that what I did was donated my money to a company that doesn't stand by it's word. On top of that about a month ago I received a call from someone (female) to ask me how everything was going. I explained to her what I've been dealing with and she said she was going to see what she could do. As of today I've not heard back and I really don't expect to. read more

Apollotek SD - Plumbers - Water Purification Services Near Me - San Diego, California

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Scammer company I don't recommend! Only 1 person lady answers the phone and no managers . When asked for manager she answers again. read more

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I was going to be hired as an installer they even went as far as to rent a storage unit for me for their units. Ulises Espiritu apparently thinks he's somebody. i'm a journeyman plumber and can't believe the way they treat their customers I went and tried to help a customer out and then unloaded supplies into the storage they rented me and they have not paid me beware look up their reviews on yelp and online and you're going be floored by their reviews they're horrible. Ulises is useless very narrow minded individual not sure what his position is with the company very arrogant and self centered really doesn't care. I would avoid this company after reading their reviews online on yelp and Google you will see why they have zero customer service and do to not pay a technician for a whole $250 is the epitome of a narcissist. Liars and thief's. Avoid avoid avoid you'll be sorry you spent that money over $7000 for a unit not worth the money I can get you a unit at Home Depot and will be just as good if not better and customer service is unbeatable!!!! Also I had my company for 46 years and never one complaint and my projects were million dollar projects. read more

If I could give 0 stars I would. PLEASE STAY AWAY FROM THIS COMPANY! THEY HAVE THE WORST CUSTOMER SERVICE (UNLESS YOU CALL CORPORATE OFFICE- THEY ARE VERY PROFESISONAL AND NICE). I am from the Coachella Valley, but I doubt that any apollotek area is even good. I regret buying this filter, and Im stuck paying for something that doesnt even work right (I dont notice the difference in the water). Ive had it for 2 or 3 years now and I regret buying this. Please stay away, the people selling and advertising this are crooks. Most dont speak English, and they say they will check on you, but then they want to charge for EVERYTHING- Filters, going to check on device. PLEASE STAY AWAY- THEY SUCK SO BAD! Very disappointed with this company. I was excited to get a water filter system. I honestly don't see the difference in the water. Yea it tastes a tiny tiny bit better but I don't know if it's even working. The price isn't bad (I pay 100 a month) but what is annoying is having to buy the salt every 3 months ( but even then it's not expensive). Then what I feel is so dishonest about them is they tell you it's gonna be 90 dollars for the water filters in your kitchen unit. They charged me almost 300 with installation because they send people from LA! I felt it was so horribly dishonest! Then they took forever to install it. This month I was working with a really nice guy named Jesus and he was so helpful, and I was told I was gonna get an upgrade in my system and wasn't going to pay more than 50 bucks a month (on top of the 100 I already pay) . He also said that installation and everything is included. Today I find out it's gonna be 150 for materials. I hate that people are not honest about their prices. It's all just them trying to get money and I don't recommend this place at all. I don't even think it's worth it :( update: I told them I didn't want the new system installed and they were going to charge me 925 for cancelling the contract. I never signed a contract all I did was a credit check! I am thinking of complaining to corporate ! Please stay away from this company!) UPDATE: Corporate fixed everything . The Guy Jesus was trying to steal money from me. Please stay away from APOLLOTEK! read more

Worse customer service ever. They are good when selling their products. Once they get what they want, good luck if they will going to attend any issues you have. They might help you to solve any issues after your warranty expires. It should be 0 star. read more

The customer service we experienced from this company was absolutely top notch. Myron was not only able to answer all of our questions but he was also able to help us choose the right plan + helped us save a significant amount of money signing up. Do yourself a favor and sign up with these folks - future you will thank you. read more

Apollotek SD - Myron was absolutely one of the most professional and knowledgable Water Specialists we've experienced. - Water Purification Services Near Me - San Diego, California

Black water started coming out of all facets after only two years of use. They said that they can send out a technician for $150 where I already know what the problem is in the carbon in tank. seeing that that's what I do in the Navy I'm good. second to replace the filters which are not under warranty it's $700 where other reviews have said that to replace the top at $600 so in my mind the whole system cost $1400 in yet they charged me 7000 so this is not a good company they do not compensate for any of their own issues and it's never their fault second to fix this problem short time turn the two valves on top to bypass system I hope this helps people. Will update you if company actually comes out and fixes the issue or will just want more money. read more

Apollotek SD - Shut off valve on - Water Purification Services Near Me - San Diego, California

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son una porquería ala hora de vender bien atentos despues que la deuda ya esta en progreso ya nadie puede ayudar sin odetener dinero acambio la garantía ya no existe en realidad por que para que alguiy te inspecione el problema el cobro es sobre los $150 me parece injusto por favor no crea en las mentiras de esta compañía no tejo menos estrallas por que en verdad no se puede read more

Apollotek SD - Water Purification Services Near Me - San Diego, California

Still giving this company 1 start because Yelp doesn't allow "zero" or "negative stars." So I had a professional plumber come in and inspect our system and also to determine that it wasn't our home plumbing with issues and sure enough our system was not installed correctly, hello Apollotek you do not use metal braces to copper pipes! To every person having issues you have a 90 day warranty, they are entitled to give you your money back. We have seeked out a professional plumber and now the city yes, the city came out to look at their work and said it was HORRIBLY DONE! read more

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I want to tell everybody to not buy water system from Apollotek International. They have the most horrible customer service. Last week I call the office to get help, I need to talk to the manager, one of the woman said gonna ask the manager to call me back, after waiting for over a week never get any call back, I call again, the same woman answer the phone again, and now she said there is no other manager and she is the manager. read more

I researched water companies for three weeks and finally settled on Michael and Apollotek. They were able to basically replace my monthly water expense (we had Sparkletts) BUT Apollotek's water is seriously INCREDIBLE. No joke, you will realize that the water that you've been drinking, even if it's bottled, and showering in and washing dishes in, is disgusting. It sounds to goo to be true but it's true. I've taken a shower every night before bed since we've gotten the system just because it makes your skin feel amazing! Just trust me, you want to give this company your business. FANTASTIC. read more

Apollotek International. We had this company's water system in January 2019. I am giving only 1 star, if I can I would like to give ZERO star of this company's customer service. The salesman doesn't help to solve our problem and we have to contact the company directly, and the technician doesn't now show up on the appointment date/time at all. We do not have any other choice but keep on calling to make another appointment to get the service. I wish I never choose this company. Total regret. read more

We purchased this system in Oct. 2022. It became clogged and flooded our garage in early December. It took until mid-December for someone to contact us. They wanted to charge us for labor to fix it initially, they said they are only responsible for parts. Again, have had this since late October. It's been broken almost as long as it has worked. They finally agreed to repair it for free, but still haven't sent anyone. It's 12/29/2022. We just want it uninstalled. read more

Although the system been working good beware customer service is non exsistent never answers the phone never calls you back after you leave messages buyer beware this company are scammers once they get paid they leave you high and dry wish I could leave a zero read more

Put our water system in wrong, after 3 months horrible leak. Damaged new cabinets, they said they would replace one/. Now they are advising us ;(. Out thousands of dollars, now we have to call s lawyer :( So disappointed in customer service and quality ! O read more

We purchased their well water system early February this year and a month after the water started smelling like rotten eggs. They replaced the system and installed a new one but stated that if it did not solve the issue they will remove them and cancel the service. Now that we have the smelling issue again, they are telling me that it must be the well pump when clearly it was not happening with my previous system. They have no clue what so ever of the system needed to treat well water here in Florida. I would never reccomend this company to any one ever ever. Instead I will tell every single human being out there not to get their service especially if they have well water. The system does not work and you end up stuck with a high dollar monthly payment that they "can not cancel". Worst mistake I have ever made in my entire life. read more

Recently, I started to experience a tapping noise in my pipes and observed that the Apollotek water softening unit was in a "softening"mod. It started to enter this softening mod twice daily. Upon installation, Apollotek didn't leave any information regarding programing this unit. I contacted the company and was given verbal direction to reprogram the unit. It did not work and the following day I called back and was given the same verbal direction. It continued to fail and when I called back I asked for a technician to visit. The company contact Elli, failed to send out a tech although he did tell me that a tech would respond on a specific time and date. No tech, no phone call and when I called Apollotek to find out what happened, they would not answer my phone calls thereafter. Apollotek does not stand behind the equipment they sell and apparently cannot be truthful. read more

I had a leak in my r/o system which was one of the filters that I had them change they said it was only warranted for 90 days and it was about 9 months since they changed all my filters so I had to buy a new one. Also my whole house water system was not working they said it would be $600.00 to replace the control board so after messing with it myself i unplugged the unit plugged it back in and did a regen and it start working they said that would not work i needed the board. read more

As an oncologist, cancer specialist, we know that drinking alkaline water may have many health benefits. Although there may be controversial studies, I do believe that drinking alkaline water helps with your immune system, potentially helping your immune system with cancer surveillance. Well known improvement in reflux symptoms, hypertension and skin conditions. Apollotek has impressed me with the willingness to work with families in both installation fees and payment programs to be able to help families with this much needed change to help their health. read more

Scammers Anyone but them These people pray on single women/moms & disabled people Was promised back money & never received it read more

Mike is no where to found after a year this equipment was installed. I tracked him down for few months and found out that he don't carry this brand anymore and now carrying another brand of water filtration. He never call or text back since i was looking for a post sale support.His new location in 1022 Morena blvd suit H San Diego is questionable. They have a front desk clerk in the building which screens people to get with him and saying they are not part of apollotek. So basically, this Apollotek location is hiding from maybe customer or city. His new car with anither brand of Water filtration system is parked outside. I called him on his phone and gor about after many try, he finally answered. And said he don't work for apollotek anymore. I called Apollotek Irvine, and it was pain in the a.. to get them on the phone. Until finally somebody call me back from Irvine and willing to correct the mistakes done by this agent.Bottom line, don't deal with these kind of business. I do like supporting local businesses but not this kind. If you don't carry the same brand anymore, atleast man up to pick up the phone. read more

Teo ortuno sold us a water system.. it is the best investment I ever did 10 stage system equinox the price is good most companies charge me $8,500 more he also offered me a five-year supply of soap products all organic which is nice very well knowledge of the system didn't pressure us at all I would definitely recommend apollotek.. definitely five stars in my book read more

I had my system installed 3 weeks and it's the sales rep was awesome but the other nite I had cold water from my brand new fridge and it was awful I had tasteful of salt .. I called the office Monday left a message .. Called Tuesday left another message .. no call back! Called today finally got thrue the rep gave me a number to call the tech! I called and the guy he was pissed off because I told him I work from 6:30 am I get home closer to 6:00pm I could hear the frustration in his voice he said he is only in San Diego and can only come at 11:00 am on Monday that he specifically told the rep when they talked! Well first off this bs shouldn't be happening was just installed second it's not my fault he's only in town for a day and a half.. so I called the rep back he said he will take care of it and Called back in a few minutes and it's been 2 hours and no one called back! They are quick to get your bank info but not quick to fix the issue! They give you all this baloney that you get free stuff I still have not received any of the soap, detergent, hand soap or cleaning supplies .. pretty much it sums up to great sales rep but once it's installed they drop the ball!!! read more

This company is garbage, its being problem after problem with this sistem, overflowing, wrong parts installed, and now the last one the water does not come out from the "alkaline" called and was hard to get ahold of someone. Then they told me i have to replace all of these parts for a total of almost one thousand dollars, that gives me the idea that the parts they use are total garbage and then they want to overcharge for replacement its almost on purpose after you have that thing installed wont recommend total waste of money. read more

My family purchased the product from Teo and he didn't even use a sales pitch. We were sold at hello....and the rest is history. The 10 years worth of soaps, detergent and shampoo that was included with the purchase was a bonus. Shout out to Michael and Alejandra for their outstanding customer support. They are very understanding and are willing to go above and beyond to make sure we are satisfied with the product. I have recommended Apolloteksd to my neighbors and friends and they all love it. Thanks for the referral fee Michael! read more