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Apollo Flooring

3.0 (26 reviews)
Closed 9:00 am - 5:00 pm

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Response quality

Excellent

Response time

5 hours

Services - Apollo Flooring

Carpet binding

Carpet installation

Carpet removal

2 More Services

Floor installation

Floor restoration

Apollo Flooring Photos

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Recommended Reviews - Apollo Flooring

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Reviews With Photos

Glue is damaging the tile.
Libby S.

Our business had Apollo install VCT tile in the summer of 2020. Within a couple of months, black glue started coming up through the tile anywhere there was pressure, such as a desk chair or hand truck traffic. They came out once and cleaned up the glue. After that they said it was our responsibility. The floor continues to seep glue and the tiles are corroding where we are trying to clean/scrape it. We have talked with Apollo for the last two years trying to get this situation resolved. They say they have no responsibility to us - basically, we're out several thousands of dollars and they don't care.

Seam in carpet persists today.

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2 years ago

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2 years ago

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2 years ago

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3 years ago

Helpful 1
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4 years ago

Business owner information

Photo of Ted F.

Ted F.

Helpful 1
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5 years ago

Helpful 5
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3 years ago

I'm very satisfied with the materials their fast and careful work. My new floor looks amazing. Thanks Apollo

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5 years ago

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4 years ago

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Ted F.

Helpful 3
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5 years ago

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Ted F.

Helpful 2
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9 years ago

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Ted F.

Helpful 5
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11 years ago

Helpful 1
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Photo of Cody L.
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8 years ago

The best flooring place in town with a solid guarantee. Family owned, I wouldn't get my flooring or carpet anywhere else.

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Photo of Ed M.
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6 years ago

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9 years ago

Management was very helpful in resolving the issue and completing the job to satisfaction.

Business owner information

Photo of Ted F.

Ted F.

Helpful 3
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8 years ago

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Photo of A P.
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12 years ago

Helpful 4
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13 years ago

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Ted F.

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6 years ago

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11 years ago

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Ted F.

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11 years ago

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Ted F.

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8 years ago

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Ted F.

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9 years ago

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10 years ago

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16 years ago

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12 years ago

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Ask the Community - Apollo Flooring

Review Highlights - Apollo Flooring

Michael showed us different options then met us at the house so we could see the finalists in the actual room.

Mentioned in 3 reviews

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Flooring Direct - Bedroom

Flooring Direct

(47 reviews)

Swan Way Park

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

Tucson Local Flooring - 54 oz Nylon, "Winter Special" this is thick and plush

Tucson Local Flooring

(17 reviews)

Bottomline: Expert, honest, fair. If you are reading this review, you have found your carpet…read morecompany. Just call them and make an appointment. Mark and his wife are a great team. Having been in sales for a reputable and honest business, I know how to detect the good and the bad. I felt totally comfortable with Mark from the get go. Aside from his years of experience and expertise, he and his wife bring the showroom to you. He prefers to make a house visit so that you can see the colors and the fabrics in *your home* and in your home lighting so that you can make an educated decision. Mark will be honest and let you know the pros and cons of each kind of carpet in all price ranges. He wants you to be happy with your carpet for many, many years to come, not like at Home Depot or Lowes of which you will be needing to replace the carpet every few years and you will also have dark brown/black corners from dirt stains. We are extremely pleased with the carpet we decided on and his workers skillfully installed it. I highly recommend him! 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I highly recommend this business if you're looking for carpeting. We were in the middle of a big…read morehome renovation, so it was a godsend to have the owner and his wife come to our home. They had many samples from which to choose, wool and synthetic, were able to look at the rooms we wanted carpeted, and could give us an accurate estimate of the cost. We ordered the carpeting that day. Our renovation caused us to delay the carpet installation several times, but Tucson Carpet Express was good natured about our delays. The installation went smoothly, and we are very happy with our newly carpeted bedrooms.

Empire Today

Empire Today

(5 reviews)

We are now left to finish the job we already paid for in full. Installers arrived March 27th…read morewithout the trim needed to complete the job. They required an approval code and balance paid in full before starting the job. Lead installer said he would come back the following Monday or Wednesday to complete the work. We have heard nothing. Customer support claims the job was marked complete, and said we have to now wait for an installation supervisor to call back to arrange completion. This is NOT acceptable. They have no problem taking your money, but do NOT provide what they promise. Completely unprofessional outfit. Don't fall for their misleading advertising and do your research as to just WHO will be performing your installation

Do not get your flooring done by this company, my parents got their flooring done and they ended up…read morehaving a bunch of items stolen, including a few thousand dollars worth of tools that are irreplaceable, also including a wallet with my mother-in-law's Social Security card. The company has done nothing to resolve this yet nor have they been helpful. I myself typically do not like to leave bad reviews unless something drastic has happened. I had to redo their transition strip from the kitchen to the bedroom. They installed it using silicone to glue it down instead of anchoring the metal bracket to the floor and pressing in the transition down like it's supposed to be. After spending over $5000 you think it would've been done correctly. They were also misleading in the price and when they showed up to start the work, they had added extra cost. Keep an eye on your things folks when you have unknown contractors show up your home. I hope you guys do the right thing and prosecute the technician, or technicians that were at the home stealing while working.

The Flooring Store & More - Incorrectly installed carpet that developed ripples.

The Flooring Store & More

(32 reviews)

Amphi

I was very happy with the service for the purchase and installation. Unfortunately there are two…read morevery disappointing issues that cause me to write this review and strongly suggest to look elsewhere for your carpeting needs. 1. The installation was not done correctly. They did not stretch the carpet enough which resulted in ripples forming in 6 out of 8 rooms (see attached photos). We had an extremely busy couple of years so we didn't call for repair until just recently. But I can't get them on the phone, nor have they returned my calls (4 calls total). I did not ask for it to be restretched under warranty because it's my fault that we waited so long; in other words I did. It give them a reason to avoid my calls. I ended up using Tucson Carpet Repair for that and they did a great job; so far. 2. They assured us that the carpet we chose was perfect for a family of 5 with two dogs. But within two years it was worn down excessively in the high traffic areas.

The sales service was very good as was the selection of carpets. The prices are fair. The…read moreinstallation was well done. However, we had an ajoining small hallway where they removed carpet and we're instructed to leave the concrete floor exposed. They did that, but failed to take up the tech strips on the cement and didn't finish the edge of carpet that had been cut off at the closet door. It took numerous phone calls and messages left that were ignored before they finally returned to finish the job.

Apollo Flooring - carpeting - Updated May 2026

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