My walk out slider was broken down. It was a Pella. Denis came out very quickly and gave me a competitive quote. We commissioned them as we've had them do exemplary work previously. This repair has a hitch but Alexander came right back out and it's beautifully done. Denis coordinated the work orders etc so I'm 100% satisfied and recommend them. Also their office team is very nice to work with. read more

Do Not Recommend. Very sloppy and unprofessional work seems to be the norm. First time out, the two workers continued working well after dark until 7 or 8PM, leaving windows open, never shutting front door, and letting cool Fall night air in throughout our house with a newborn baby. I suggested many times they come back and finish it the next day and I started asking after 5PM when they planned to finish and kept getting answers of 'soon', '45 minutes' for almost 3 hours. Of course it was dark so I couldnt really evaluate the work, but from some of the things I saw and pointed out during the day I was concerned. The quality was extremely inconsistent. The wood work itself seemed mostly ok but the rest was disastrous. Bent nails hammered down, nails protruding from the edge of the new sill with a poor attempt to conceal with caulk. Ah yeh, caulk slathered everywhere. Caulk to concealing misaligned and poor miters between sills and mouldings. Caulk between window and weatherstripping(I was told they would replace the 30yo weatherstripping as their site says they do, even though they apparently 'no longer do that', and only as long as I purchased the weatherstripping myself which I could get at any home depot, they said. I spent hours going to multiple home depots and other stores with a chunk of my old weather stripping and no one carried anything like it. Then I was told that my warped,moldy, old dry weather stripping was, in fact, 'still good' and they would just 'put it back'. I didnt have much choice since I could no locate any replacement. So they put it back, filthy and warped, on new mouldings and sills. And then unbelievably slathered caulk between the warped stripping and the sills/mouldings, and above the warped stripping and mouldings and then painted over that. Great, now I guess I wont even be able to change the weatherstripping myself when I find it. They were supposed to adjust multiple casement window latches that wouldnt lock - never bothered and I ended up figuring out how to do it all myself. So I contacted the Apex. I specifically requested different workers to come out to fix things, because 1) I had no confidence in their ability and hoped it was maybe a fluke, 2) Hoped that another skilled professional could vett their work - afterall, I am not an expert at all so I assume if there was that many defects I could notice that there was probably just as many or more that my untrained eye was missing. Another problem I had noticed was that the new sills had no slight downward slope so would pool up water on them after rain, not good if you dont want them to rot. They agreed and said theyd be back about 3 weeks later. The exact same workers were sent. Worked afternoon until well after 7PM again. Removing messes of caulk, fixing nails, sanding down the sills so water actually flowed off. Leaving doors and windows open again filling the house with yet colder Fall air. They finally said they were done and of course it was pitch black out, I wasn't even going to try to evaluate the work until daytime. They tried to get me to sign a form authorizing charging my previous credit card + a 3% fee. I refused , as I was not charged a 3% fee for my initial downpayment and I had yet to evaluate the work since it was dark. I specifically crossed out and initialed the line stating they were "authorized to charge my original card" and/or charge me a 3% fee. And that I would pay via alternate means when the job was satisfactorily completed. The next day I noticed quickly that all 4 windows upstairs had been sanded down to wood and unlike the downstairs windows had not been repainted leaving it all exposed to the winter weather that was now upon us. Another 3 upstairs windows hadnt been sanded at all. I once again contacted Apex who said they would send out a project manager, Vadim, for a quality check. Vadim is a pleasant guy and one of the reasons I went with Apex to begin with. I walked him around and showed him how things were left. Explained my frustration at having to constantly do QC in an area that I am not trained in, and how I expected professional quality work which is why I hired professionals. He seemed to understand and said he would take my feedback and see what could be worked out. With the cold weather, I now noticed window tracks had been reattached sloppily and at an angle, with stripped screws, letting in cold drafts particularly bad on two of the windows and sent photos. I was out of town the next week but received a message from Apex that they'd give me a $100 discount 'for my trouble' and expected full payment now. Wow -$100 on a $5000 job that still isnt complete. They called again on Wednesday asking for payment and before I could even call them back, they made an unauthorized charge to my card of the remaining balance +3%. I contacted my credit card company and now they are being investigated for fraud. Will be meeting with my lawyer about next steps read more

Very honest and professional. Easy to do business with. Excellent craftsmanship. Fair pricing. I highly recommend Apex. You'll have no regrets. read more

I needed our windows evaluated for minor water leakage. The company evaluator was very thorough and knowledgeable. The persons who performed the work did a wonderful job. Our windows needed to be caulked. Great company, very communicative. read more

Clean, efficient and quality work. Very automated experience via text and Apex effectively leveraged automation. No surprises.

Window repair. Great work for a fair price and on a tight turnaround. Good experience all around.

Apex certainly has their processes all in order. Everything was done in the time they said it would be and did quality work exactly as proposed. Thank you! read more

Scheduling was quite easy and painless, estimate was very fair and the work itself was done very quickly. They arrived on time, worked quickly and efficiently with minimal interruption to our day! 5 stars!!! read more

Amazing process from start to finish! Gave new life to our windows :) Marcelino and his crew did great work and went above and beyond.

Apex Window Werks is outstanding from price quality customer service and install, they are top notch! Everyone I dealt with was quick and professional. 10 stars!!!! read more

Second time i have used Apex Window Werks. GREAT value, workmanship, quality parts/windows. Very quick service. I literally got my repair done the day after my quote. I am also a real estate agent and have been referring apex to many clients. They always find they are the most reasonable. Best value. Thank you Apex! read more

I had a couple windows cracked and many foggy ones; I called Apex for a budget; I had some personal situations and couldn't move on with the repairs right away; I called them almost 2 years later to get the quote updated and they were able to maintain the same price even when everyone has been going up! I accepted the job, and in a few days they came back with everything ready; installation seems to be pretty good, it's been one day only so I cannot judge quality yet, but I dont have any concerns; everything seems right and professionally done. Glass now looks obviously nice and shiny, brand new, for a fraction of what it would have costed to replace the whole windows (with frames) read more

Bottom sash of my window was rotted . They came in carefully removed the window and trims holding glass in place and replaced bottom sash and put original outside stainless steel plate back on .Looks like new .they where clean and professional. Thank you Marcello read more

Have used Apex to repair many windows at my buildings over the years. There are zero other companies or contractors that have been as reliable and efficient. They've always been super quick and their workmanship has been impeccable. They even show up on time. Who does that anymore? It doesn't hurt that their prices are also very competitive. read more

They only work one day a week in my area, which is difficult to start with. They came in and measured for five window repairs, but only showed up with four. Now they will come back in another 2 weeks!!! Then they had to order another one and recharged me more for the "environmental fee" even though it should've been included in the first group of windows. For the trouble of rescheduling in other two weeks, as well as having to take my time off of work again to be there, they should've given me a discount. This was poor customer service even after I brought this to their attention. Would not recommend- read more

Prompt quality service by very experienced technicians. I highly recommend Apex. We have used them on multiple occasions and have always been very satisfied. read more

Very knowledgeable, prompt, helpful company. And workers. I am highly recommending for all your window needs. read more

Inspection to provide a quote was very thorough and recommended service was well explained. Actual service was done in a timely manner and solved original problems. Felt the company went the extra mile at every step. Very impressed. read more

Job was well done. Only complaint I have is that a petroleum product was used that left a prolonged obnoxious odor in my home which was difficult to remove. read more

Our large picture window developed a thermal stress crack during the extreme cold. When asking around, we were repeatedly told that we would need to replace the entire window section which was quoted from $5-10K. Fortunately, a neighbor, who happened to have the same issue a few years back with a similar type of picture window recommended Apex Window Werks. They came out and assessed the damage and told us that they can replace the glass panes for a fraction of what we were quoted. It was quick and easy to schedule the initial estimate and the actual repair. They were efficient, clean and completed everything in less than an hour. We highly recommend them for your window needs and will definitely use them again. read more

Apex Window Werks - Thermal stress crack from the extreme cold - Windows Installation Near Me - Wheeling, Illinois

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every aspect exceeded expectation. prompt scheduling, engaged, knowledgeable employees, excellent workmanship. we are very pleased and wish all contractors were half as solid as APEX. THANK YOU!!! read more

Stanislav came to measure and in the process offered a solution that saved us a lot of work, time and to an extent money. highly recommend this service. If you want to work with people who care about saving you time and money while delivering quality products and services, Apex is the way to go! read more

Sasa was great, very professional excellent installation! Very happy with service and price. Definitely would reccomend and use Apex again!

A few things to know about Apex in Wheeling, IL 1st of the guy was 1.5 hours late. He did call me and said he would be there in 30 min.. I called and canceled the appt. He still showed up another20 min after my call.almost 2 hrs later... Looked at my window and gave me a estimate for a New window without even measuring it..I said hmmm my windows are not old.. he said yes they are..hmm.. So Apex called back and wants to reschedule I said ok. The same guy comes back..and and he took my windows totally out! And now instead of 1 wi down off track I have both windows off track. He left and I called the office to speak with a supervisor with broken English Sarina didn't understand at all she is rude and dosent qualify to be a supervisor. I said to her your employeetook my one good window out of track and left. She told me it was broken. Needless to say don't ever use Apex windows oh yeah 277.00 is the minimum for them..pretty steep..if ya ask me. read more

Apex Window Werks - I don't need a new window..bogus estimate. - Windows Installation Near Me - Wheeling, Illinois

I faced many issues with the purchase of replacement glass for 3 windows. The first issue was them reneging on a discount rate. I had a quote for more windows than I actually purchased but when they told me my discount would be reduced for less work, I asked to review both quotes to make an informed decision. They told me the first quote went away and was not retrievable. Next, they measured for the 3 windows I decided to purchase twice. They scheduled an installation date and two hour time window (for the afternoon) and missed the window. I had to call them to get a status update. I later canceled the appointment because it was getting dark (who installs windows in the dark?). This was unacceptable to me. When they did come, the middle of 3 windows did not fit. In addition, the two windows that did fit only had four "panels" instead of five which was the order. Next, I had to cancel the next install date/time due to a family emergency. I rescheduled the appointment when I canceled. On the day before installation, I called them because I did not hear from them regarding the time they were coming. (I took a day off work for this installation). They told me they didn't have me on the schedule. When I tried to reschedule they asked me how many windows they were installing because they lost the paperwork. The windows were finally installed. read more

I have giant custom windows in a Chicago brick loft that are from 1995. The lifting mechanism that's hidden within the frame broke. I couldn't find many companies that would even take the job. Apex came in, gave me an estimate, ordered the parts and fixed it professionally and quickly. Super happy with the service! read more

Very quick response and got work done very efficiently. Definitely will recommend them

I made an appointment with Apex for an assessment of my old window that needed repair. They came out made a quick assessment and had a fairly reasonable price for the work. I'd already contacted another place and they came in way higher so I tried apex and they had the best price. They came out the next day after assessment and completed the job in less than an hour. The guys were great and respectable and trustworthy, I will definitely contact Apex in the future for my window needs read more

Apex Window Werks - Chain window broke and was repaired with new chain - Windows Installation Near Me - Wheeling, Illinois

Guys were difficult to schedule just for the estimate, as you can't request a time window, all you can do is request the day and then they'll automatically assign you a timeslot the day prior. Because of this, we had to keep rescheduling because the times they kept giving me didn't work. Onsite they weren't great either. They wanted me to temporarily disconnect the power line that runs to the house for them to repair a window. How am I supposed to do that? The alternative was to replace the window, as they could do that from the inside, but the quote was $1500 to replace it. An absurd price, as I've replaced over 30 windows in the past 3 years on my properties. read more

These guys were on time, very professional. Sweet, worked fast, did a great job and cleaned up everything nicely. Very happy with their service. This is the 2nd thine I have used them and they just left and I already recommended them to the neighbors in my association community!!! read more

I had a problem with my Marvin Window not staying up. I got tired of putting in a wooden plank to keep it open. The window was HEAVY. I was told ahead of time how long it might take for Marvin to deliver the required part, when it arrived the technician arrived and fixed the problem quickly and professionally. The window works smoothly and like new now. Totally happy with their service. read more

Quick response to fix double pane casement window. Came out at agreed time and installed glass 3 days later. Price 30% lower than competitor

Great company. Incredibly quick response time. Techs were very friendly and professional. Window was repaired like new.

Apex has been very responsive and I would recommend them for all window repair needs. T

I needed two (2) Windows repaired. One was a huge picture window. They did an amazing job! Arrived at time scheduled. Replaced the windows in record time. Very professional and cleaned up after job completed. The price for both windows was very reasonable. I will contact them again when necessary. An extremely professional and competent contractor. read more

fantastic service, inexpensive repair, quick service. I will definitely recommend this company anyone needing window repair.

Philip and Jack were amazing, so professional and talented. I had double pane foggy glass for 17 casement windows and one large half moon window over the from door replaced in Lincoln Park, they did it all from start to finish in a day - very clean and courteous - can't recommend highly enough! read more

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Third window my dog broke ... Apex has replaced them all. They make the whole process easy. Easy to schedule- They show up on time and very efficient and thorough. Their pricng is reasonable. I highly recommended them! read more

Glass replacement for a wood window. From the quote to the installation, Apex was professional, reliable, and reasonably priced. The technicians that replaced the window were very professional. read more

Apex did an excellent job in doing some repairs to our windows. Dima, the technician, was detail-oriented, thorough and as a carpenter and window repair person, he clearly has years of experience behind him. We will definitely use Apex and Dima, specifically, for future projects. read more