We sold our car. The man moved fast, and gives a price for your car way better than the dealership…read more You should always still check what the dealership is offering you, but then check this shop as well. The man even holds his price over a week! 10/10 would do again. Next time will try an auto repair

Scraped the both passenger-side doors of our car with a metal pole and De's shop repaired it in…read moreless than 3 days (like new). Straightforward and very reasonable price. Even cleaned up the car for us. Would come back again for other automotive repair and maintenance needs. Recommended!

With the help of Mr. Jeff Schull who was my sales rep I was able to find the vehicle I was looking…read morefor. The process was seamless. I will definitely be doing business here again. Thank you Mr. Schull. I appreciate your attention to detail.

I had a great experience at Star Hyundai thanks to Andy Gwon. From the very beginning to the end of…read morethe process, he was professional, attentive, and genuinely cared about helping me find the right car. I ended up purchasing a 2026 Hyundai Palisade, and even though the dealership was very busy, Andy still made time for me. He sat with me in the car and walked me through all the features, making sure I was comfortable and confident before I left. I'm extremely happy with my purchase and the service I received. I highly recommend Andy to anyone looking for a Hyundai!

I am pleasantly greeted by the manager; Aaron after being directed from the car rental door around…read morethe building by a representative. Apond entering the sales department; which exudes an aura of calm, I was matched up with a concerned sales professional who was interested in what I was looking for in a new car. My specific need was a 3rd row that could accommodate my 3 grandson's. The SUV she thoughtfully suggested happened to be the one. Other features also stood out. I have this thing about lifting the hood to observe and listen to the engine running. Apond looking at the next vehicle with a 3rd row, before I entered the driver seat, Rose put the hood was up for my visual and hearing the motor run inspection. For me along with no pressure sales, I appreciated Rose's concern for me ;the client to be pleased with the process. A pleasant car buying experience was the result of me being blessed with Rose's expertise and genuine concern for providing the client with positive outcome in the sale. Great job!

Bad customer service I went in was checking out the cars didn't get any help from anyone for 20 min…read moreso I just left .

I was dreading going through the process to get a new car- the hassle of going to a dealership,…read morenegotiating and then spending the whole day there was not something I particularly cared to do. One call to Christian got the ball rolling, and within a few days him and his associate delivered a brand new car to my door. Imagine my surprise when I walked outside and saw the car waiting for me with a huge red bow! Gaston showed me the ins and outs of the new car, gave me recommendations on how to use optional features and settings, and was patient. Him and Christian took their time to ensure every question I had was answered, and believe it or not, made the whole process fun! They took my old car and even returned the plates on my behalf. Christian was incredibly knowledgeable and insightful, and truly had my best interests at heart. He treats his customers like family and I am surely recommending him to everyone.

This was my first time purchasing a car via a car broker and I must say it was such a seamless…read morepleasurable experience. Christian was professional throughout the entire process. He took the time to find out what type of vehicle we were looking for that would work for my family. He searched far and wide for the particular vehicle I wanted down to the particular color I desired. He got us a really good lease deal within our budget. Furthermore, he personally delivered the vehicle wrapped in a bow and took the time to to explain to my husband and I all the different features the vehicle has. Not to mention that even days after he delivered the vehicle he was gracious enough to answer my call to answer additional questions I had regarding the features in vehicle I was not familiar with. After this experience, I will never purchase a car at a dealership again! All of my future vehicles will be purchased through Christian. I can't thank him enough!

I recently sold my car as I no longer needed to drive to an office every day for my job. I have a…read morevery busy job that requires me to work a lot of hours, so dealing with putting up ads, answering phone calls and emails would have been a pain and I live in Manhattan, so setting up a test drive would have been a pain. Also, I was not getting another car, so going to a dealer was not going to happen either. Adding all of this up, I went to Big Bucks Auto. These guys buy cars pretty much on the spot from people and are not creepy used car salesmen. They were all friendly and professional and work quickly. They ran the history on my car, did a physical inspection, went on a test drive and put an offer together. BAM! That was fast. They handle all the paperwork, they will even pay off your loan and deal with bank / financing company hassle for you. The whole process took an hour or so. They are also a few blocks from an E & F train station, so after you sell your car, you can easily get home. Although they pay less than what you could get selling the car yourself on Craigslist or Ebay, it is way less hassle and if you are a very busy person, it is totally worth it.

Two stars for the easy of online form and attention to the sale process…read more -1 star for saying its in a range of 19K-22K depending on condition, getting my hope high -2 stars for making me come in and then low balling the lowest 19K by $2,500 and explaining that Honda is offering a 2500 rebate to customers! Wow I've never seen a Honda with 2500 rebate! Ever! ** FYI - I recently sold it on my own for 4K more than what was offered by them. Sure it took longer (3 days) so this is purely self preference This is just my experience... use Craigslist... sure it takes longer, but the savings... you make the call.

Excellent service at Audi Queens, I drive over from Brooklyn and skip the Brooklyn Audi location…read morebecause Audi Queens is consistently professional, on time, flexible, and they do what they say they will do. I also see them treat other service appointment customers well.

I am extremely disappointed with my experience at this Audi dealership…read more The front desk representative, Vanessa Fan, was rude, unprofessional, and lacked basic customer service. When I arrived, I greeted her and asked to be directed to my appointment with David. Instead of acknowledging me, she ignored my question, looked down at her phone while giggling, and started burying her face into the computer which was odd and then turned her attention to my mother, whom she appeared to assume was another customer. I had to repeat myself and explain that the woman standing next to me was my mother, who only speaks Korean, and that we simply needed directions to my salesperson. Rather than her responding professionally, I was shown how a person can be so incompetent at her job. I also discovered what I believe was a social media post about me, which I found shocking and completely inappropriate. No customer should be made to feel belittled or insulted when visiting a dealership. As the first point of contact, a receptionist should treat every customer with courtesy and professionalism. This experience left a very negative impression and made me question whether I would return to or recommend this dealership. I would have given this experience zero stars, but because of David's kindness, patience, and professionalism, I am leaving one star. The management here should do a better review on who they hire, this Chinese woman learned her manners at a sanitation department. I hope management takes this complaint seriously, investigates what occurred, addresses the employee's conduct, and ensures that future customers are treated with the respect and professionalism they deserve.

Hands down the best auto repair shop in New York. I first stopped by this place in 2017,…read moreimmediately after having a major issue with my 2012 Toyota Prius. These guys were able to assess everything that was wrong with my car, gave me a great price to get the issues fixed, and within a few days, I picked my car up, and it was running as if it was a brand new model. I have come back for other things to be inspected/fixed, as my Prius is getting up there in age and mileage, and I come here because I trust these guys, more than I trust any car dealership out there. These guys are true professionals, they are credible, they care about their craft and their customers. Highly recommended

I always consult with the gentlemen at Uhan before I make any major decisions because they always…read moreprovide honest feedback. They're very hard working and trustworthy. They won't try to rob you or sell you unnecessary products or services. Going to them for regular maintenance needs, is a given! I 100% recommend them to anyone

Beware! This shop is filled with a bunch of con artists! The parts that they sell are damaged and…read moreyou won't notice until it is too late. I purchased an engine with a 90-day warranty and the engine stopped working after one day. They refuse to replace the engine and insist that I am the one that damaged it.

Familia helped me with my first lease ever. Luis and Diony were able to walk me through everything…read moreand make things as smooth and contactless as possible during this pandemic. There were a few unforeseen hiccups but they were able to help me get through it. Would recommend to anyone looking for that extra personal attention to the car shopping experience.

Familia motor group is the best! They're so knowledgeable and had so much patience with my dad and…read moreI! Their business is so smooth and they're all really cool people. My dad and I were looking for a Jeep Sports or Sahara so we went to different dealers but they are all lies and waste of your time. Meanwhile Familia people were super nice and fast! I went into their office Tuesday afternoon Eugene and Diego helped us out, they found me my dream car so fast! and on the next day my car was delivered! They were super friendly and communicated with us through out the whole process. I was receiving text updates on the car during those two days. When I received the Jeep on Wednesday OMG I was in love!!! Diego was super friendly and helped us took pictures for the gram :) they also gave us shirts with their logo! Yay!