My car slipped off a steep road and cracked the bumper and headlight in last winter's first snow,…read moreall this was due to no salt spraying, and on that day I saw multiple accidents. After looking around the area for shop with good yelp reviews, I found K&S body shop that really helped with fixing my car. Manager Phil inspected my car promptly, gave fair repair estimate, helped deal with insurance, and repaired the car in a timely and outstanding manner. It's been several months since, my car looks and runs like new. I would not hesitate to recommend K&S Auto Body to anyone, to relieve anxiety in situation of car accident and in need of body shop.

K&S beautifully fixed bodywork on my car. They were prompt and took care of the insurance so that…read moreit cost me nothing. Location is very convenient to Boston, Cambridge and Watertown.

I've been using All Car Care as my go to for many years now, and recently several accidents on the…read moresame car that I came to them for. Having a bad teenager driver is no fun, but once again All Car saved the day! They actually gave me back the car a week early, and again the work was quality. Great service, quality repair, awesome work - I call that a Win Win!

They are great! Denise handled everything with the insurance company. Great work! I have had two…read morecars in for repairs in the last two months.

Wow is the right word here. I got into an accident during a snowstorm when my car lost control and…read moreslid into a guardrail, scraping the whole side. The car was still drivable, so I spent about three weeks searching for the best body shop in Massachusetts. I reached out to my best friend's boyfriend, who runs Choice Auto, and Ray told me that Siro Auto in Worcester was the best place to go. My car is a sports car with a lot of sharp angles, and it has a special paint color called Crystal Pearl White, so it needed real attention and experience. When Ray called Siro Auto, Lenardo took his own time to come see my car after hours. He was honest, straightforward, and very confident that he could handle the job. Knowing that he had worked with many high-end cars before made me feel a lot better. At the time, I was working full-time and didn't have rental coverage through my insurance, which stressed me out. Lenardo told me not to worry and that he could handle everything from talking to the insurance company to arranging a rental car for me. When I went into the office, I met Sidney, who helped me through the entire process. At one point the insurance company was going to total my car, but Sidney worked with them directly and saved it. He made sure everything was repaired with original parts only. While waiting for the repairs, the rental car they gave me had an A/C issue. I brought it back and they immediately gave me a different rental with no hassle at all. The whole experience was easy and the customer service was incredible. Sidney even helped me understand how to appeal a ticket and explained exactly what to do. He also installed my new tires and did a great job on the alignment. When I picked up my car, I couldn't believe how good it looked. The paint job was perfect, the color matched exactly, and they removed every scratch. The car looked brand new. They detailed the inside really well, and when I checked the engine bay, they had cleaned and detailed that too. All the lines on the car were straight and everything fit perfectly. It honestly came out better than when I first got the car. Sidney even took my car to get the inspection sticker so I could drive away without worrying about anything else. He truly went above and beyond. Without the rental they arranged, I would have spent a lot of money Ubering to work or renting a car on my own. After seeing how great my car came out, I really wanted to take some time to write this review. This place is a hidden gem. If you want a shop that pays attention to detail, takes pride in their work, and treats customers well, I would absolutely recommend Siro Auto Body. I've had many high-end cars and tried different body shops in the past, but from now on I'm only coming here. I also mentioned that I needed my sun visors replaced because the mirrors were broken, and Sidney told me he'd take care of that for no charge when I come back. If you're reading this and need your car fixed, stop searching and give Sidney a call. He's responsive, helpful, and will make sure you're taken care of from start to finish. Thank you Sidney!

Very fair pricing and excellent work. Didn't charge me for anything unnecessary. Work looks good…read morelike nothing ever happened to my car before.

Very happy with my recent experience with West Side Collision. Alex dealt with haggling with…read moreinsurance, rental car company, and was communicative throughout. Car came out great as well. Highly recommend!

Alex and his team of professionals are the real deal. They fixed that was needed and went above my…read moreexpectations. Alex (the shop owner) even graciously gave me a lift to a nearby rental car center just so I can hit the road right away and persuaded the rental company that I deserve a nice rental vehicle to drive around . Strongly recommended to anyone that is looking for a reliable and superb auto body shop in the area that is fair. Thanks again Alex and team for what you guys do!

This is the best shop around. Multiple cars of ours have been fixed / cleaned here and every time…read morethey come back perfect! They even cleaned the inside and outside of my cars each time. They also have really clean rental cars on site, that made my drop off and pick up easy. Thank you to everyone at Ultra Shine, this is the only place that I will allow to fix mine or anyone in my family's car.

Response to Heather: I responded to your email with no response at 9:50am so this is the response…read moreyou sent as opposed to addressing my email directly which I transparently shared in the review. Second, the issue again is service. Your staffs service was the issue which I believe I clearly articulated. I would hate for that to get lost in your response for others as they are making their own decisions about patroning your auto shop. Please note, Yelp is a space for the consumer to share insights not engage in a debate with ownership when their is no accountability or direct addressing of the post. So to be clear, my issue is the service when I arrived and as I was interacting with Mike and I in no way indicated your service was poor. Now your comment stating that I wasn't spoken to "how I would like" implies zero accountability for the customer experience. I would like to have questions answered and be able to discuss the work done on my car as would anyone with the person reviewing it. Your message fails to address that sole issue. Again, best of luck with your philosophy and business approach, as it clearly works for others and not for me. I would just would review, if this is your approach, your Yelp history description where you explain that treating people well is a priority. That must have changed. Original response: I guess the experience depends on who you are and what you're perceived ability to finance you vehicle is by the employees. I am off for parental leave and just in survival mode as one tends to be in the first weeks and was not wearing my executive suite or clothing, so unfortunately no one would not know that I run a small organization. Apparently that determines the service because when I arrived for an estimate, I was excited because this auto shop comes HIGHLY recommended. I was going to spend several thousand dollars to fix a small fender bender and then ask about detailing services. However I will not be engaging with this organization again because I was treated with such indifference that I can't imagine patroning this organization. When I arrived, and was assigned someone to draft the estimate, I approached this staff member, I believe his name was Mike, and asked questions because I had already gotten a quote. He would not look at the other estimate I had and didn't discuss anything with me. I was told that the price will be the same as the other shops and that I should just check my email for his estimate and we can talk then. I left wondering why I came if at places like Waldron Carstar, sat down with me and went point by point and discussed options and advised me as I asked questions BEFORE and AFTER I received their estimate. They treated me like a valued customer and tried to create a work plan that worked for me as a drop in. I went to 3 other shops and got same day estimates. This individuals quote came 12 hours later. Their work is probably great, but their treatment of me as a customer was disappointing given how much work I was intending to pay for. In my opinion, auto service is expensive but the customer service and care shouldn't be optional because that is essentially the only difference from shop to shop since "it's the same price" according to their rep. Fun fact, their quote was the most expensive quote. Go figure lol Update: The response was "I am sorry the estimator did not converse with you the way you would like." Again, customer service appears optional. My response was as follows when the manager referenced their reputation as well: "I actually came because of the reputation, including the fact that I was looking for detailing estimates as well but I never got to that. Because when I approached your staff and asked questions, again I was told that the price will be the same and that I should just check my email. I left wondering why I came if at places like Waldron Carstar, sat down with me and went point by point and discussed options and advised me as I asked questions. They treated me like a valued customer and tried to create a work plan that worked for me as a drop in. I went to 3 other shops and got same day estimates. This one came 12 hours later. But again, this is not meant to be an insult or belabored discussion. Just feedback. I will let you get back to you every day business but just remember, auto service is expensive but the customer service and care shouldn't be optional because that is essentially the only difference from shop to shop since "it's the same price."

Absolutely amazing body shop. They took care of me from day one and kept me closely updated…read morethroughout the entire repair process. The team did a fantastic job fixing my car and it looks as good as new. I can't even tell it was ever damaged. I'll definitely be going to Coach & Carriage for all my future body work and will gladly recommend them to my friends and family. Thank you!

I stopped by because one of my bumpers is was "unhinged" after getting too close to a snowdrift…read more John is was incredibly helpful popping the bumper back in place and replacing some missing clips! He didn't charge me anything and I have already told several people about this! His customer service was an amazing contrast to what you get anywhere these days! Thank you so very much for your kindness! You made my day!

Jerry (the owner/mechsnic) was very friendly, personable, and knowledgable…read more He was able to replace the pan underneath my car while I waited. He informed me that the Dealership did not replace hardware (a botched job) which resulted in the pan coming loose while I was driving on the highway. He replaced the hardware and secured the pan to the underbody of the car to make it more secure and his rates were more than resonable. I would highly recommend him.

Great folks to deal with. Quality work at a fair value…read more Timely communications and repair. Would highly recommend

They did engine work on my other car... first one was so perfect that when the other one had…read moreleaking gasket my first reaction was to bring the car to them.... and they did a great job After getting car back I opened the hood to look inside and found the entire compartment clean--as if it was new-- and it is beautiful. You know I will return again and again,

It's hard for me to believe that this shop has any negative reviews at all, because I couldn't have…read morehad a better experience. I brought my older BMW into Haskins for service and an estimate after being rear ended. They quickly provided a detailed estimate and ran through a few alternatives that I could think about, but sadly my insurance company determined that the car was a total loss and gave me the option of a payout for the value of the car. After agreeing to the amount, my insurance company tried to reduce the settlement and pay me considerably less. The people at Haskins were not obligated to help me negotiate with my insurance company (they were being paid their full amount regardless), but they went over and above and fought for me. They convinced my insurance company that what they were doing was not right, and I was paid every dollar I was promised! I could not have had a better outcome. I would recommend Haskins and their people to anyone (especially local Wellesley/Weston neighbors) needing automotive help. We are lucky to have this shop in town!!