Daniel was expedient knowledgeable and very professional. He addressed all my concerns and I…read moredefinitely will be calling on him again if I'm having issues with my computer.

Daniel was extremely responsive, friendly, and knowledgeable. He was able to fix my personal…read morecomputer's speed and connectivity issues in a short amount of time, saving me hours of frustration. Having an option for him to come to my house saved me hours of lugging my machine from store to store. While here he also provided a lot of tips and suggestions above and beyond the task at hand. I would highly recommend Daniel & Fix My Tech for your IT issues and service needs.

Extremely patient and helpful. He assisted me with troubleshooting over the phone. And then when I…read moredropped the machine off to him, he identified and repaired the issue very quickly. He did this all free of charge(because the solution was so simple). An extremely professional and helpful gentlemen

I had woken up to my PC not turning on despite having no known problems since it was built. I found…read morethis location on Apple Maps and it wasn't too bad of a drive. It was odd having to go into an apartment instead of a shop but as soon as I got to know Mr. Patel all my worries vanished. He began trouble shooting right away and discovered the problem within 30 minutes!! He explained exactly what he was doing which was helpful as I'm a student working towards a tech degree. It was pretty quick service and overall an awesome experience. He had advised what the best fix was and didn't charge me anything for diagnostics. However I still gave him a $10 tip for being efficient, kind and experienced. It may seem strange going to a repair technician working from home but I can assure anyone reading as a young adult I felt safe and content with the service I received and recommend him greatly. I plan to use his expertise should I have another problem!

We recently bought a new home and called Technology Interiors to mount the TV's that we purchased…read morefrom their company. There were five TV's in total and they sent three people who were at our house from 9:30-1:45, with an hour break (so, under 4 hours). They did the job. Communication was nonexistent prior to leaving, aside from telling me that they needed to adjust the invoice, and when I asked if they had my email and phone number, the attitude started (eye roll and sigh, while flipping the papers to me and telling me that he "didn't have a pen, so he didn't know what to tell me." Additionally, when I asked about the theater system, he told me there was nothing they could do and I would have to figure it out myself. Not impressive. Then the bill for $2500 was sent to my email, which seemed a bit high. After writing a nice email simply asking why the cost was so high, this was the response (see below). Apparently, they are in a league of their own...but only in pricing, and not in courtesy or communication. I want to note that we purchased all but one TV from them and have had numerous appointments in between for help and they were always glad to attend to them (again, not the most personable people, but that I can live with). All of this I could stomach, and the recent bill I could live with, but the email below is the most arrogant, rude, condescending communication I have read in a long time. So no, Nate and Co. -- you aren't "trunk slammers" or other "lowly companies". My father was a "trunk slammer" and he had a Master's Degree, but loved working with his hands and was the most detail oriented, courteous person I've ever met. Then I will also remind you that you wrote this email to a Marine who is 100% disabled and REALLY knows what it is like to "slam trunks". I would only recommend this company to people who don't care about their finances -- not the "little people" who, despite their income level or status, pay attention to detailed billing. Oh, and Nate, I have duel Master's Degree, have run several successful businesses, and I still remember how to speak to my customers. They pay my bills and I actually appreciate their business. I am clearly not you.

I had Nathan come out to a new home that I purchased to give me an estimate on a home theater and…read moreentertainment system in my basement. After the in home consultation, I never heard from anyone ever again. I emailed them, called them, and could never get ahold of anyone that could provide an estimate or help at all. I would recommend using someone else.

Took my 6 year old Mac that would not boot up. Seemed very knowledgeable. Told me they would call…read morethe next day with the diagnosis and they did. Said they would have fixed in one it two days. Done in one at a reasonable cost.

Great service and speedy repair! I used a groupon to have my iPhone screen replaced after it…read moreshattered to pieces. I dropped my phone off and after a couple hours it was ready for pickup! The staff member was very friendly and told me how he felt about using groupon for advertising purposes. I highly recommend EZPC to anyone who has a computer or phone that needs to be repaired.

I dropped in yesterday to get some help changing my sign in details on my Apple account after…read moreclosing a business. Sean figured it out quickly and made a couple of other suggestions to make my online life easier. I just moved to Indy from out of state and worked with the same Mac guy for 20 years. I feel confident that I've found my new Mac guy.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

I completely trust Computers and Co. We recently had a cyber security issue that they were able…read moreto resolve very quickly. We are very thankful for their swift action with the issue. Thank you, Computers and Co.!

Good at what they do but lacking in empathy. The part I…read moreleft for them to install didn't last less than 2 weeks; I tried to explain to them on the phone, but they go like: "it doesn't matter what you think", I thought it was rather brusque and curt and their attitude was condescending. They said I damaged the part they installed, but I think it was a bum part to begin with and wouldn't do anything about it. They've had the last of my business.

The owner is extremely friendly and helpful. I was impressed with the time he took to explain what…read morehe thought my pc issues were and how he wanted to proceed with the repair. He quoted me the price before he did any repairs so there would be no surprises. He went out of his way to make sure I was pleased with my computer when I picked it up and he thoroughly explained what he did. I would definitely take my computer back to this place if I ever had any more issues in the future. I would also highly recommend this company to anyone needing computer tweaking or repair.

Our computer at our church suddenly stopped working and was not repairable without spending a…read morefortune. I called Computer Troubleshooters and they had the more advanced system we needed. They took their time to make sure the specs were correct and even adjusted the price to better fit our budget. We were in a time crunch due to having a funeral the next day so they really helped us quickly on the spot. The customer service was excellent and I highly recommend them!

Incredible service. I reached out asking about a custom gaming build. I'm new to the pc building…read moreworld and he helped me with patience and knowledge. Nick CLEARLY knows what he's doing and it shows with his work ethic, and honesty. He went above and beyond to build my pc from start to finish. The value of what you are paying for is there 100%. I will be coming back and having him build my wife's pc next. 10/10 would recommend.

The owner was prompt and completed the screen replacement in a timely manner. I liked the part…read morethat he even called to find which T mobile store had our phones do we could complete the up grade. Highly recommend.