I have been with Los Angeles Self Storage and I have always received excellent service, my unit is…read moresecure with air conditioning and they always accommodate with speedy service.

Nope! Taking my business elsewhere. This place is in horrible condition, takes freakin' F O R E V E…read moreR to fix things (the 6th floor was damn near horror movie pitch black for MONTHS. Changing lightbulbs is really that hard??) and ok, they email you out of courtesy, but it seems like I'm getting a, "we will be inaccessible on such and such day(s)," email every time I turn around, that is, when I'm NOT getting a, "We're raising your rent...again" email. The icing on the cake is, the people who work here are rude, sarcastic, patronizing and don't lift a finger to help. I am mildly--but clinically, with the papers to prove it-- learning disabled, and when I requested that someone SHOW me how to get to the other elevator (because the main one was broken AGAIN) she laughed and said, "It's REALLY not that hard" without moving an inch. Packing my shit up and finding a new space asap. The rates are MUCH better at Safeway and Safkeep anyway, y'all! Ditch this overpriced shithole.

The customer service is next level. A special shout out to Sal for really making me feel like my…read morebusiness meant something to them. Very fast and easy to work with, super honest about my concerns. Genuinely appreciate them and makes me feel like my valuables are in good hands.

December 30, 2024 I received this injury due to this protruding foot-long piece of metal Sticking…read morefrom the wall around a blind corner. I asked for a Band-Aid in the front office, and was scoffed at. "We don't give customers bandaids. Do you think we're a Pharmacy?" I had to go to the emergency room, Had to get a tetanus shot, Had to go on antibiotics, missed two weeks of work, and now six weeks later have a lifelong scar. Extra Space storage? Their response has been "Lady go f$&k off." Even their employees (Look online) Say the worst part about their job is how aggressive they are towards customers. And there's a class Action suit against them for their bait and switch tactics. Not "good" Mormons who run this Utah corp! I need a good personal injury / property negligenc Lawyer. These assholes don't deserve your business

I've been renting a unit here for about 4 years now. Mario is the BEST representative. He's always…read moreso nice and insanely helpful. And remembers you by name! Thank you Mario!

Spoke to Mario and he was extremely helpful. Will definitely recommend to my friends and family !read more

I'm currently renting a couple of units here, and the manager, Shekima, has been absolutely amazing…read moreevery single time -- super friendly, professional, and always eager to help. This SecureSpace location truly lives up to its name: it feels secure... it's also clean, newish, and very well maintained. So far, everything has been excellent. Five stars and two thumbs up!

This is the worst storage unit to have. DO NOT RENT HERE!!!! I made the mistake and did . Here are…read morethe reasons: 1. It is cheap to start but once your things are settled after the first month, the bill goes up to over 200, I believe 230-250. 2. Managers do not help you and neither does the call center. They will tell you the wrong information such as: you can pay to leave then they will auction your things off while increasing your bill. 3. It's downtown. Homeless people everywhere. Elevator always broken. 4. Not enough moving carts . 5. Again, the people who work here do not know anything... from the call center to the employees in the office. They are always losing people because of how unorganized and how terrible this company truly is. I strongly advise not renting. I wish I knew this information before renting but just trust me when I say do your research first any storage unit. Now I understand the importance of a good storage unit and if you are here, get your things out asap! I attached a photo so you can see clearly I'm not the only one who things secure space is running a massive fraud to scam people. Be advised .

Sonia and Stewart were so amazing. They helped us a lot in our moving day. They were so kind,…read morefriendly and patient.

Extremely helpful and understanding! So grateful for everything they did. They truly just want to…read morehelp.

I've come multiple times when they first open and the doors are broken very open so there's no…read moreaccess. Today the control panel to input the access code for the main building entrance, the only entrance to get into the storage, has clearly been tampered with. Not to mention the elevator is also almost always broken. There are homeless people walking in or around the building, it doesn't feel the a 'Secure Space' at all! There's always trash in the hallways, I see the front desk lady cleaning sometimes but she clearly needs help. Not to mentioned they continuously raise the rent price on the unit. I started paying around $50 (first month discount), to $99, now I'm paying almost $150 and it hasn't even been 6 months. Just don't come here.

No I would not recommend this company given their management at each location I have rented was…read moreimpossible. The ones here in Los Angeles fail to tell you they have had break ins do to a poor security system. They have changed the operating hours to make the difference up but they have also changed the operating hours to make sure they are out of bed and at their location by 8 am. There is no way to contact Corporate offices in Utah.

The set up was easy and the representative Stephanie was amazing & professional. Star quality…read moreservice!

Manuel is an amazing employee!! He always helps when I have questions regarding storage pricing or…read moreanything else that comes to mind. He's very patient and goes above and beyond for customers!

Viktor and his team (Andres, Sergei) helped us with our 3rd(?) move with Royal Moving. We've hired…read morethem again and again not just for the repeat customer discount but because they've done a solid job each time -- even if there are other companies that do it for cheaper. The team was efficient, respectful, and understanding of the hot mess of a move we had for them - lots of packing help with not a lot was ready to go, plus some unexpected furniture moving that required disassembly/reassembly. They came right about 15 minutes after the end of the arrival window which actually worked out well so we could prepare more for them, but overall everything was faster than they/we estimated which is great when you're paying by the hour. They used supplies we had bought from Home Depot and Amazon, plus their own for the wardrobe and other big things. One glass jar was broken in the unpacking process and they were quick to apologize and clean it up the best they could. While they ask customers to leave a review (totally understandable), I appreciate that they don't incentivize for them nor do they demand 5 stars. We'll be calling for them again, no doubt. Thank you!

They delivered my furniture 4 days late, and they were not communicative at all or even apologetic…read moreabout the delay. We had scheduled a delivery day and time, and only hours before they told me that it was not going to happen. Every day after that, I called them and they told me it was being delayed by a further day. They never reached out to me to tell me or to schedule a new time. I had to reach out to them every time. Finally, after 4 days I got them to schedule a time. To add insult to injury, they showed up over 2 hours late to that scheduled time too. Horribly unprofessional, will never use them again or recommend them to anyone. I didn't mind the delay. But the complete lack of communication was unacceptable. I had to sleep on an air mattress and stay at friend's places, without any knowledge of where my stuff was or when it was coming.

Full Moving Service Los Angeles Exceeded Every Expectation…read more Full Moving Service Los Angeles is hands down the best moving company I've ever worked with. From the staff to the pricing to the turnaround time, they don't just meet expectations -- they exceed them, even during the holidays. I called Alex at Full Moving Service to coordinate an out-of-state move from Los Angeles to Grand Junction, Colorado, with only a three-day delivery window right before Christmas. The logistics were complicated, stressful, and honestly felt almost impossible. Alex handled every detail with confidence, professionalism, and ease, taking each challenge in stride. This team truly stepped up to the plate -- and delivered. They loaded my entire 2-bedroom condo in record time, beat a winter storm, and completed the move two days before Christmas. Everything arrived safely and was carefully unloaded into a storage unit without a single issue. What could have been an overwhelming nightmare turned into a smooth, stress-free experience thanks to the incredible crew at Full Moving Service. An impossible task was made easy by every member of this team. If you're looking for reliable movers who actually do what they promise -- especially under tight timelines and tough conditions -- look no further. I couldn't have asked for better service and would recommend Full Moving Service Los Angeles without hesitation.

These guys are incredible. This is the second move we've hired them for, and my wife and I couldn't…read morebelieve the amount of boxes and heavy items they were able to schlep for us in one day. We have a two-year old and another baby on the way, and we were extremely stressed about the move, but they made it easy on us. Can't recommend them highly enough.