I rarely leave negative reviews, but I felt compelled to share my recent experience. I came in for a gel manicure (specifically a cat eye design), and unfortunately, it was disappointing from start to finish. First, the technician had a very difficult time removing the Gel-X from my previous set. They aggressively filed down my nails to the point where it became painful, yet they kept blaming me for the condition of my nails, which felt both unprofessional and unfair. I had requested a cat eye design, but it was immediately clear the technician didn't know how to do it. Another staff member had to step in and try to guide them, but throughout the process, the technician kept asking me how to proceed. I came in trusting their professional knowledge and instead felt extremely uncomfortable and unsure of the outcome. Just a week later, several of my nails began chipping. See pictures... For a gel manicure that cost over $70, I expected much better quality and service. read more

AO Nails - Poway - Nail Salons Near Me - Poway, California

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The care and quality is outstanding. Wendy and Linc took the time to provide great pedicures for my husband and I. Linc is very meticulous with his process of dip nails. Highly recommend!!! read more

I went for my second visit to the new salon and was extremely pleased. I like that many of the previous staff are still working there. I consulted and trusted their advice to trust dipping powder and was very pleased. Tiffany is great at her art. I have been able to bring in photos and she translates them to nail art. The staff is fun, professional, and talented. read more

AO Nails - Poway - Nail Salons Near Me - Poway, California

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Tiffany did my wedding nails, and they were the best I've ever had! She took my inspo to another level by adding personal touches and attention to detail. I received so many compliments, and this will definitely be my go-to nail spot from now on. read more

AO Nails - Poway - Nail Salons Near Me - Poway, California

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In my opinion this is the best nail salon in SD. Girls at front desk helped me out quickly and my tech gave me the best pedicure I've ever had (wish I got her name). Super friendly staff and clean salon. Love it here. read more

The salon is nice and staff is super friendly and welcoming. But their technique is too bad, I truly suggest that the staff should not take a special design nails job if they are not capable, and should just refuse to do the complicated ones. If you said you can do it, you should be able to complete it. I will not come back here again. read more

First of all I came here as a walk in and because I needed to fix my nails from previous nail salon that I went to, they were HORRIFIC! The manager was so nice to squeeze me in and Linc was my nail tech and was so respectful and took his time to do my nails, to be honest I have never had my nails so nicely done like he did, we was talkative and asking me questions which I liked, he kept a conversation because I don't shut up haha I get bored easily and he knew how to handle me well in that sense too. Everyone is so sweet and friendly and the atmosphere was relaxing. I loved that they do offer like a warranty for a week if something happens which it did (I'm a dental assistant and always using my nails so it was my fault). I came once again as a walk in person and so nicely they fixed it. I'll be going again, and once again thank you for rescuing my nails read more

Came in on Mothers Day pretty late (about an hour and a half before they closed) and they graciously took me in with no complaints. I have had my pedicure now for 2 months and it's still holding on strong. I've actually gotten compliments at the beach with them. They're grown out but with French tip, you really can't tell. Their vibe is really cute and the ambiance is great! Will definitely be back for my pedis! read more

Services were mediocre and didn't last The timer on massage time in front of you is not relaxing at all read more

They were great! I had a cup of complimentary coconut water while I got my pedicure. Everyone there were friendly and helpful. I'll definitely go back. read more

Amazing Experience! Highly Recommend! Location, staff, and nail salon and experience top notch! They just opened and are so friendly! They did an amazing job and cater to all my needs. They also have amazing discounts on everything since they just opened! I went to mani pedi salon in poway and got a waxed and literally ripped my skin off! Dont wax from them! This new salon is amazing and they did such an amazing job on my lashes! I can't recommend enough! You will love them!!! read more

Just had my nails done today, I was pretty content with the final result. I used to go there all the time when it was ALOHA and I will continue going. Welcome to Poway! read more

I called this morning to ask if they could accommodate a walk-in for a mani/pedi and lashes. No problem!! Noon it was! My technician, Wendy, was just so meticulous! Since I am a potter, it is INCREDIBLY rare to get my nails done. But I'm heading out for an anniversary trip & had to make an exception! Wendy did such a beautiful job, I will definitely be back & ask for her. Oh - and the new decor is so fresh, so clean! Love it! read more

Clean great and special care. They take their time and pay attention to detail. I love the vibe of this place and attitudes. I have lashes and nails done read more

Great service, friendly staff. We got dip manicures and gel pedicures - fantastic experience and they look great! read more

AO Nails - Poway - Dip manicures - Nail Salons Near Me - Poway, California

Came for a pedi and dip nails! Tiffany did an amazing job!! Definitely will be back. Everyone was so sweet.

Fantastic service in a clean and professional atmosphere. I got a pedicure and my feet are super happy. Ask for Tiffany. read more

The man working there was extremely rude. I had booked an appointment for two people for Gel Polish. Over the phone, I was told the service would include cleaning, cutting, shaping, and applying the gel polish. One of my daughters was helped by a female staff member who did a decent job--she shaped the nails properly and applied the polish well. The entire process took about 25 minutes. However, for my other daughter, the only male staff member in the salon handled the service. She has short nails, and he neither shaped them nor applied the polish properly. Several nails were smudged, and the cleaning was poorly done. He rushed through it in barely 10 minutes but still charged $30, just like the other. When I pointed out the issues and expressed my dissatisfaction, he didn't apologize or show any concern. I paid with a credit card, which incurred an additional 3% fee, as their listed prices are cash-only. On top of that, he insisted on receiving a tip in cash. When I declined to tip due to the poor service, he rudely said, "Thank you, see you no more." The attitude and behavior were appalling. The previous management was much better. Unfortunately, the current staff lacks professionalism, and I would not recommend this place to anyone. I will not be returning. read more

This salon was great. Location was in a busy lot, but finding parking was easy. This lot is a bit dangerous though because it includes five below, home goods, AND Trader Joe's! I was immediately greeted when I walked in. There are so many colors to choose, and this salon has a wide variety of jelly polishes and offers cat-eye looks!! Wendy did my nails so well, I am so happy with them! I requested a full set of French Gel-X nails (pointy almond) with a little design sticker. I expressed that in the past I've received French and left the salon with my nails having this white opaque look which I didn't like. I wanted a base pink that wasn't sheer. They knew exactly what to do. What really helped this salon stick out for me was the included cuticle work. Wendy took her time to make sure the gel-X tips fit the bed of my nails. Once the nails were placed, she took an extra step and blotted a base beige color to my nails. My guess was this helped the base pink appear more solid since the gel-x nails were clear. This was cherry on top for me. Really goes to show they take the extra mile. From there, Wendy took her time with applying the white polish to complete my look. After the stickers were applied, I placed my hands into the lamp one last time to cure. Wendy then gave me a shoulder massage for 5 minutes. Unexpected but really enjoyable!! She finished off with a short arm massage with lotion and did one last check on my nails, filing off any impurities. My social battery was low, so to be honest our appointment was quiet, but I really appreciated it. I wasn't pressured to add anything on which was really nice too. All in all I left the salon a happy woman and am excited to go back! read more

AO Nails - Poway - Nail Salons Near Me - Poway, California

I went two weeks ago to get a fill - the guy ended up talking me into getting GelX. "It's a little more expensive but it lasts longer" he said. He's the professional so I went with it. I wanted coffin shape. They were NOT coffin. He did my toes too, they look awful. After one week the nails started to come off - three came off! I kept having to glue them back on. What a waste of money! It was expensive, didn't last at all, and it wasn't what I wanted. I won't be back. I used to go here when it was aloha nails and I liked it but this experience put me off. read more

Wendy is nice and very attentive when she did my lashes, she has great bedside manner. Everyone should go to her to get their lashes done, she has a lot of experience. My lashes look very natural read more

All staff were so kind and comforting. I felt so at ease and even though I had so many ideas for my nails, they helped me out and accommodated to my needs. The woman who did my nails (I didn't get her name) was so patient and made me feel so confident on the designs I chose. Overall such a beautiful and wonderful experience!!! Thank you to everyone here! read more

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Great customer service and did a great job on my nails. Super sweet front desk lady and tech read more

AO Nails - Poway - Gel mani - Nail Salons Near Me - Poway, California

Great service! The attention to detail was very nice, and my nails came out great. The ambiance, environment, and customer service was amazing. The massages that come with the services were very nice. Will definitely be coming back. read more

AO Nails - Poway - great manicure! - Nail Salons Near Me - Poway, California

Stopped in with my wife while she was getting her nails done. Couldn't resist a pedicure. Raina did a wonderful job. We will definitely be back! read more

Absolutely love this place and highly recommend Wendy! I've gone to here for almost 3 months now and she has not disappointed me once. She's very meticulous and does such a great job! I always ask for only her but everyone there are so friendly read more

Had a full set done by Linc he did a awesome job for me . Sally the owner was very accommodating so late in the evening great customer service by Sally and Annie. I will highly recommend them to my family and friends. The quality is great and so are their prices. I have scheduled my next appointment to also get a pedicure and my nails done again. AO SPA is just that you walk in. They welcome you with a smile. The spa is very clean and the atmosphere is very beautiful!!!! read more

AO Nails - Poway - My new set. - Nail Salons Near Me - Poway, California

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Tiffany did such an amazing job on my short ombre nails. So glad to have finally found this spot. Definitely will be coming back!

I have been going to a different nail salon for over a year. I tried AO Nails because they open at 9:00am on Sundays which is so nice and convenient as most don't open until 10:00am. First it is sooo nice inside! Second everyone's very nice and attentive. Third my toes have never looked and felt so nice even 2 weeks after my appointment. My new go to nail salon for sure! read more

Such a wonderful nail salon! Everyone working is so kind and will get you exactly what you are looking for, for your nails and lashes. Great prices and amazing service. Just moved back to San Diego and this will be my go to salon! read more

AO Nails - Poway - Gel x nails - Nail Salons Near Me - Poway, California

Very satisfied with my nails. The renovations are also great. Link was my nail technician and did an amazing job. Highly recommend

Amazing service! I love Tiffany and her husband. They're great at what they do! The front desk lady is super sweet! amazing customer service! My new favorite nail spot and I'll definitely be coming back! read more

AO Nails - Poway - Nail Salons Near Me - Poway, California

Wow, I love the new remodel of AO Nails! Today I met Linc for the first time and he did an excellent job! Linc was friendly, attentive and professional. Linc was very careful when clipping & buffing nails and the massage was so relaxing! I think Linc is my new friend! read more

AO Nails - Poway - Massage chair at nail salon - Nail Salons Near Me - Poway, California

Got a text message that they're reopening and it's incredible when I walk in and saw this awsome result! The services are as gorgeous as usual even it's under a new business. Price change a bit but it's reasonable and I decide to get their membership which saves a lot everytime I visit back with a 15% discounts. Excited to visit back again! read more

The Salon was recently renovated. The owners are so kind and welcoming. They offered us drinks. It was very easy to schedule an appt. The color selection was good. They gave our free gifts which was so kind during Mother's Day. Pay cash and the amount is less. I would come back for the experience. read more

super nice staff. super good quality and vibe. got a nice massage at the end and it was awesome.

I went here today for the first time and it was excellent. Nina did a classic Pedi on me and I have the ugliest feet in the world but she made my feet beautiful. Aria did a gel manicure on me and my hands also look beautiful now too. I will definitely go back. read more

Wonderful service! The technician even gave me a 2 minute neck massage. I loved it! Nice new decor. My new favorite salon.

This place doesn't deserve ANYONE'S business. I booked an appointment here based on their reviews and now I'm convinced they must have been paid or are fake because WOW. I booked a simple pedicure a day ahead and was sat with Nina. She never asked me how I wanted my nails done and proceeded to cut them (which wasn't needed) square despite them being obviously round. I told her I prefer them round and she rounded the end of the points she squared - not the entire nail (see pics). I asked her for the file but she didn't understand me and kept going. I was super irritated at this point and was just going to fix them before she painted them and assumed she'd proceed to clean around the nail as is normal and expected in a pedicure but she didn't. She started in on the lotion/scrub which was super uncomfortable because she insisted on scratching it into my skin rather than working it around gently. I was super tense at this point and knew I was going to end up stopping the pedicure early but didn't know what to say. However, after a quick callus treatment and a horrible attempt at a massage (moving the lotion around with no pressure), I politely asked her to stop and requested the attention of the receptionist. I thanked Nina, but I explained to the receptionist that I was super frustrated that she was unable to communicate with me, that it was rushed and unenjoyable (this was all in less than 30 mins) and that they looked worse than when I arrived. I showed her my toes and she proceeded to call the owner. They offered to have me sit with someone else to which I said I would happily come back and do, but was advised that was not an option and had to pay. The fact that this owner employs people who cannot effectively communicate to their customers but still expects them to give a satisfactory experience tells me they lack any integrity or basic business ethics. And to expect customers to pay for poor, uncompleted service is nothing short of fraud. Stay away from this place. read more

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Excellent customer service and very friendly vibe. Beautiful salon and very clean. The salon is well appointed and the staff cater to the customers. I will definitely be a repeat customer. read more