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    Anza Electric Cooperative

    2.3 (10 reviews)
    Open 8:00 am - 4:00 pm

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    Elsinore Valley Municipal Water Disctrict

    Elsinore Valley Municipal Water Disctrict

    1.9
    (24 reviews)

    From my initial water service set up to helping me and assisting me with my bill issue speaking…read morewith Jacoby was a pleasure. Great attitude and very helpful. Helped out with my service needs very promptly and gave me options. Good customer service on his end.

    Forget the horrible customer service. We have all come to expect that from a non-profit public…read moreagency. What makes Elsinore Valley Municipal Water District the worst is that they brag on their website that 2% to 5% of their customers get their service interrupted (water shut off) each month. That is approximately 13 to 15 thousand people each month have their water shut off. Why you might ask. So that they can charge a $500 deposit. See public utilities are supposedly regulated on what they can charge in California. But deposits and fines are not regulated. So when ever EVMWD needs extra revenue they start sending out shut off notice no matter if you are late or not. when you try to pay online the deposit and fines are already added to your bill before the date of shut off. You have to go into their office to pay and explain you are not late. It's should be illegal for them to do that. It's an addition 6 to 7 million dollars extra revenue for them. They know what they are doing. It's a scam because they are systematically forcing so many people into being late. Then the customers are forced into paying over a $1000 dollars to get their service turned back on. They love to send these notices at the end of the year right before the holidays. It's a big money grab and they should be investigated for this. They will say they are regulated by the Public Utility Commission. But that is only on what they can charge for their water and sewer rates. Not whether they are engaging in predatory practices by forcing customers into default.

    NexGen HVAC & Plumbing

    NexGen HVAC & Plumbing

    4.1
    (483 reviews)

    We continue to have outstanding service with NexGen HVAC & Plumbing. They have installed 2 of our…read morenew HVAC systems, a great affordable mini-split in the garage. We also had the team install a built-in filter system to avoid having to change those flimsy fiberglass ones every other month. And, then we paid for the service plan (very reasonable). Every six months, on the spot, they follow up w/ me about scheduling. They do outstanding work. Leo, Daniel, and all of the professionals that provide service are respectful, thorough, and as I have said in other postings--patient. You do not get that attitude that you get w/ some businesses. What I very much respect is the promptness in addressing issues. Leo and the team quickly respond. I know that when I call, I am going to speak to someone, and the individual (be it Leo or Ed) quickly get me scheduled. There are none of those insane auditory wait/holds--they are on their game. I will add this one in closing--When we looked at replacing our HVAC system, we had three businesses provide estimates. I am not going to "throw shade" at two of them--but let me say. . . they were "cra-cra" on their estimates. Leo sent a professional over who discussed options--there was none of that crazy over-the-top pressure sell maneuvering by the other two. I will offer a word of caution on one--no name mentioned. But if an HVAC person starts trying to sell you insulation--run. We had one actually tell us we had no insulation above our garage--guess what? Spoiler alert--we did. Again--if you want to streamline your HVAC needs-- NexGen HVAC & Plumbing will have your back--and keep you cool:)

    Signed up for the monthly plan , made appointment, was confirmed for 8-11, was called around 10…read morewas told it was rescheduled for tomorrow 3-6pm , wtf , now by dogs are suffering from their mistake of overbooking and you have NO PRIORITY like they tell you . Nextgen - you DISAPPOINTED US , now we are suffering more for a lie Bye- your phone people need to LEARN how to talk with customers- you messed up my appointment and I should call back to see if anyone cancelled - this is the stupidity of an uneducated customer service person , Ai will be a lot better then this mess -You should CALL ME if YOU FUCKED UP - Customer Service !!!! Duh Was I drop today since I am NOW part of your monthly guarantee income ? Wow - just surprised how aweful Customer service is getting with companies

    Anza Electric Cooperative - utilities - Updated August 2026

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