Somebody mentioned MSWD employees think an abused customer's anger is a threat…read more Ha! I said "I won't pay your f---ing fee" and the employee went off on this indignant speech about how she doesn't have to take that kind of abuse blah blah blah. It was as if she was trying to deflect my ridiculous experience off of them and place it on me nevermind the abuse I go through with these people. I interrupted her righteous trained response and said "Oh stop it and grow up". How amusing these fools think a cuss word elevates them to have cause to be insulted. They have a dyslexic view of "customer support", we as customers are supporting them.

Not very happy with Mission Springs water district coming from Desert water agency same company…read moredifferent regions of service totally different prices for both neighborhoods it's ridiculous Mission Springs is unresponsive and doesn't care where as the associative at Desert water agency help take care of the issues that you were having when they arrive if I can get away without having Mission Springs water district I would

We really appreciate the quick response we received working with Ashley and Ray. Both very hard…read moreworkers, honest and communicative. We bought this property not having any experience with living off a well system. Turns out our tank was not holding air and had a leak in the piping system to our house. Ashley got a service person out right away and scheduled us to re-pipe the main. Ray was a pleasure to work with and very hard worker considering the Valley Center summer heat! We will for sure keep their contact information on hand if we ever need them. Price was right on our budget (ie: I didn't have to do the work). Thank you Ashley and Ray for a great experience.

After reading these reviews, I felt reassured that Ben Fain was reliable and honest. Unfortunately,…read moreBen's conduct with me bore little resemblance to all his positive reviews. Here is what unfolded recently ... My vacation home is a 150 miles away from my main home and I am hardly ever there. So I had to trust Ben completely when he said that he had replaced the well pump motor and that the well was now in good working order. Ben was not happy when I asked if it was okay to pay him in several days giving me time to verify the wells status. His previous temporary fix a week earlier didn't work at all, so I was a bit reluctant to pay this time without checking it out. Despite my hesitancy, he demanded that I pay him immediately via a credit card. So I paid in full based on what I believed was his honorable reputation. The well did work for a couple of watering cycles, but 2-3 weeks later it failed once again. Ben went out to investigate and stated that it was a minor issue and that he would fix it in couple weeks. About 2.5 weeks later, with temps close to 100 degrees and a lot of dying plants, I called Ashley his assistant to convey some urgency. She assured me that he would be out in a few days to make the repairs. Needless to say, he never showed up, nor were any of my increasingly desperate calls to his office ever returned.

Had to call on Roto-Rooter again for their service because our kitchen sink was clogged and our…read moreattempts to unclog it ourselves was getting nowhere. Unfortunately, it was on New Year's Eve Day and I was surprised that they actually had an appointment available. The technicians Ivan and Christian were phenomenal. They actually had to come out early the next day to finish the work but they did a wonderful job!

The Good: These guys were super fast to respond for my…read morerequest to replace my water heater. Communication was good and a serviceman was there pronto. Everyone was nice, knowledgeable, and professional. The Bad: They are really, really overpriced. I checked with 3 places before taking a bid. These guys were 50% more than the middle bid and over double over the low bid. The Decision: If I was having an absolute emergency and needed someone to handle a plumbing problem like 5 minutes ago then these guys might be a good choice. If I am taking my time on a getting bids on a project that there is no rush on, I'd probably skip this one.

Nice kid staffing the place. Happy to help, happy to explain everything and even helps you to the…read morecar. Need water? Blue is the place to go.

*Risen Brian on Blue Planet*…read more What an incredible water store. Been to a handful of others but this is hands down the best in town. Water is not just water and Blue Plant has great fresh tasting h2o. The store is very clean & tidy which means everything when trusting someone's water source and maintenance. Brian is super helpful and friendly, and quite busy too because people come pouring in & out quicker than a flowing faucet. I've been recovering from surgery and can't lift anything over 10 lbs for another month :( 2 gallons of water weighs 17 lbs. Blue Planet provides carts on wheels to transport bottles to your car. But didn't want wifey to carry the load again. When Brian overhead us he quickly asked where our car is parked then asked us to pop open the trunk. He loaded up the car in less than a minute...then rushed right back inside to assist other customers. Talk about amazing customer service for a $2+ purchase. Their prices are standard: $0.50/gallon Reverse Osmosis $1.25/gallon Alkaline Brian offers full-service to everyone, which entails lightly rinsing out your bottle(s) and filling them up...then sealing the spout with elastic plastic so nothing spills out. They sell all types & sizes of non toxic plastic bottles and glass bottles too. I have two 1 gallon bottles & one 2 gallon bottle with a spout that I've purchased in the past elsewhere. But if & when more is needed, I'm giving Blue Planet more of my biz. Even though I don't live within a close proximity, I try to incorporate visits here when in the area, because their customer service is outstanding and it's one of the best water stores on Blue Planet earth.

I had a great experience working with Advantage Grading and Engineering The very knowledgable…read moreowner, Jerry, met with me at the site, and analyzed all the available options for my lot and together we came up with the best solution that suited my needs. The staff were incredibly curteous and professional and the forman on the job, was very, very experienced. The end result was fantastic , beyond my expectations, done in a timely manner and with reasonable cost. David J., La Cresta, Murrieta.

I have done 2 grading projects in Temecula with 2 different licensed grading companies. Advantage…read moregrading was superior in every way. If you want personal service throughout the project and great communication, Jerry is the right choice. You will get out of the box thinking like when he turned the rocks that were removed during grading into riprap, saving me quite a bit of money. The 2 regrets I have are 1) not using them on my first grading job and 2) not reaching out to Jerry to help guide me to a better Civil engineer. I suggest that you reach out to Jerry first, he will help you!!!

Just a stellar businessman! He is very professional, arrives on time, is very knowledgeable and…read morehelpful in explaining it. I felt very comfortable with Daniel and felt like he had my best interests at heart and that he wasn't trying to upsell me on anything. Really thankful that the San Diego backcountry has access to him - I see why he's a top name to go to on referral sheets that circulate around the Julian area!

When you meet Daniel for the first time I guarantee you will never use any other company for your…read morewell and pump services ever again! I ran out of water one afternoon and Daniel came out at 7pm exactly when he said he would. He diagnosed and fixed my problem that evening and the bill was very reasonable and more than fair. It is rare these days to find very punctual and extremely knowledgeable repairmen. Not only is Daniel super competent he is also a really really nice guy. He is truly a rare find! I don't write many reviews but I was compelled to write this one and I stand by this review 100%. You will know what I am saying is true when you meet him...don't even hesitate it's an easy call!

You will be in the BEST of hands with Oscar at Sewer & Septic Pros. He's reliable, knowledgeable,…read morekind, and provides integrity-driven service. For one job, two other companies gave ridiculous, invasive bids to find the septic tank under a concrete patio--Oscar handled it efficiently and correctly the first time, saving time and hassle. I send him all my referrals with total confidence - I am very grateful for him and you will be too!!

Oscar Zarate is the owner and he came personally to give me an estimate. He is the only one out of…read more3 who checked my leach line and had the easiest approach to viewing with a camera the status and location of the septic before cutting. After cutting the concrete in my courtyard, his employees, hosed and wiped off off cement residue. The next day, Oscar came back to pump and again left the courtyard clean. Oscar loves his work and it reflects in his efficiency. 5 Stars and 100% recommendation.