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    ARCpoint Labs of Jacksonville South

    3.0 (2 reviews)
    Closed • 8:30 am - 5:00 pm
    Updated 2 months ago

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    4 years ago

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    7 years ago

    The ladies were very rude on the phone, I ended up having to go to quest, because the customer service was horrible!

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    Quest Diagnostics - Where they took blood from the bottom vein

    Quest Diagnostics

    2.2(57 reviews)
    2.7 mi•Southside

    This place is behind the new Chick-fil-A and the two-story medical building on the first floor to…read moreyour left. I came here because Quest labs is my insurance preference. I was a bit hesitant after seeing all these reviews about even walking in the door. I sucked it up, put on my big girl pants and went in at 7 AM at my appointment time to get my blood draw There was a woman standing at the kiosk assisting someone who was trying to check in and then she also assisted me as well before she called back the next customer My appointment was for 7 AM and I got there about 6:50 AM and I was called back at 6:55 AM and the woman was very thorough and sweet. Asked about plans for the weekend. Just a little talk to make you not feel so much anxiety that I typically have when I am in situations like this. I told her to use whichever arm she wanted she put the tourniquet on, found a vein right away and with one little Pinch a few minutes later, she had all my blood and I was out the door. I know a five star review for a blood drawing lab isn't what you would typically give five stars for, because let's face it, nobody wants to get stabbed with a needle, , but everybody I encountered as well as the service I received was five stars.

    Awful place and terrible people. I waited over an hour and a half with my sick daughter and was…read morenever seen. We ended up leaving. I spoke to one woman who was incredibly nasty. Avoid this place! Ended up going to the Sunbeam location and they are exceptional! A lady even came out and greeted all of us and stood in the lobby to help another patient.

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    Quest Diagnostics - Through main entrance and to the left

    Through main entrance and to the left

    Quest Diagnostics
    Quest Diagnostics

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    ARCpoint Labs of Jacksonville South - laboratorytesting - Updated October 2026

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