Long story short, we had our AC/Heating system put in by these folks when they were just Bush Mechanical. Chris Kinder was great to work with and the system has been perfect for the past 4 years. Unfortunately, as we were getting ready to leave town for the weekend, the AC died. Couldn't call them until Monday morning. Called them at 8:00 and Jesse was here at 9:35. He went to work. Diagnosed the problem (we had not been vacuuming ALL of the filters we should have for the past 4 years) and fixed it. He was professional, personable, and a genuinely nice guy. No creepy "I feel the need to watch his every move in my home" kind of thing here. I felt that for the immediate service, his great customer service, and getting us back up and running as it is now 98 degrees outside and a cool 73 inside was perfect. Thanks! read more