I highly recommend this company. Gary was both thorough and thoughtful. He was knowledgeable about…read morepests and termites and was very honest with us. And their prices were better than other companies I called. Honestly, look no further.

We have had Rose service our restaurant for years now. They have been responsive and fairly priced…read more Our only complaint is that service people have not been consistent long term, but we understand staffing issues and finding long-term dependable good workers is difficult. Recently we had a new service person come, Dietrich, who was excellent compared to the previous guy. Dietrich was very thorough, checked every thing, every trap, sprayed everywhere, and took photos. He was there a decent amount of time to do it right. Some of the others had just gone through the restaurant quickly just hitting here and there. Hopefully, we can have hime service us long term or if we have to have a replacement, they are also just as thorough.

Orkin is NOT it. Absolute scam with no regard for customer care and concern. I hired Orkin to do an…read moreinspection, they immediately sign you up for a monthly subscription with an initiation fee. As long as they send someone to your house, they don't actually care if the pest problem is fixed...you will be billed regardless of the outcome of the services they provide. They will also send an inspector out who will likely put a 4-5 figure quote in front of you as another money grab attempt. I've seen much better customer service and resolution of pest problems with Terminix in the Chicago area. I warn you...I DO NOT recommend using this company and urge you not to pay the initiation fee as they will not refund it even if their team does not control or fix your pest issue.

Very Poor Customer Service there a note stating do not service my house if no one is home they keep…read morehaving these different people come and service my front porch and billing me for full service. I have when back and forward with them every 2 Months for 2 years straight this a Scam of a company I been with them for over 10 years and the service is terrible now

Awful. I used them for a few years and I totally regret it! They came every month to spray and I…read morewas always told that he didn't see any "activity" and that everything looked good. However, I was vacuuming webs daily- so I knew that wasn't true. $100 a month for someone to lie to my face and not take care of the issue. He was in and out. I would definitely NOT RECOMMEND this company to anyone.

Orkin deserves all the stars! From my first call to the technician arriving at my house, the entire…read moreprocess was smooth, reassuring, and extremely professional. The technician took the time to show me exactly where the issue was coming from, added protective mesh to block the entry point, and explained everything in a way that made me feel confident and safe. What stood out the most was how kind and patient they were. They didn't rush through the appointment and made sure every concern I had was addressed. As a homeowner, that means everything! If you want a pest control company that is thorough, honest, and genuinely cares about helping you, Orkin is the way to go. I'm so grateful for their help and definitely recommend them!

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

I requested service Thursday afternoon. The response was quick. I was informed that the next…read moreavailable time would be Monday afternoon. As I was only seeing Roaches every other day. I chose to wait, based on yelp reviews. Brian showed up on time and sprayed the whole building. He sprayed every where I wanted plus. I got a report from him, with the bill. For the work down I feel like it was a good value. I'm going to have him back for a follow up. Great info on bill (chemicals) and internet says yes to follow up. Very happy with the service!..... Today's Wednesday and I keep looking but nothing!....

Gio was very friendly and answered all of my questions. He responded quickly and was able to come…read morethe same day. I also really appreciated the 2 week follow up visit where he checked all the traps and made sure everything was secure. Would definitely recommend and would use again!!!

Contacted Midwest on Sunday via Yelp and Gio reached out within several minutes via Yelp messenger…read more I advised I needed wasp removal. He advised he was available on Monday, which was a holiday, the next day and provided a two hour time frame of arrival. Gio contacted me within twenty minutes of my appointment and arrives within a timely manner. He was very professional, courteous and we showed him the wasp nest. He walked around the home and discovered another one in a vent. Both removals were included in his visit. He also gave me the Yelp discount without me asking about it. He completed the work in less than thirty minutes. He also explained they offer a quarterly service if we were interested. They offer several ways to pay including zelle. I paid via zelle and Gio was on his way. I would highly recommend their service and use them again if needed.

My condo board has contracted them and they are the worst. We've had roach problems since this…read moreSummer, they have not been able to eliminate the problem. They were scheduled to be here at 10:00am to do yet ANOTHER treatment of my unit; no sign of them. This is pretty standard practice for them; they give a window of time and do not adhere to it. Also, if I have another technician show up in a grimy tshirt without contractor booties (I would expect you to wear a shirt with your company logo) I'm going to lose it. The owner needs to train his staff, teach them about how to maintain a professional appearance. Do NOT use this company under any circumstances.

Fast responses as well as quick scheduling! I requested a quote and was serviced within the same…read moreday. Nick was the one who came to exterminate and he was extremely polite and thorough. I spoke with Paul beforehand for scheduling/quotes and he was extremely quick with responses. Best pest control within the Chicagoland area. I put feelers out for 5+ other exterminators but this company had the best reviews and I can see why! I definitely recommend them for pest control needs.

I cannot say enough about McHales! We had Bob out to our business this summer to deal with an…read moreongoing pest problem that no one else had been able to figure out. Bob found the problem almost instantly. It was not actually in our unit at all. He even went out of his way to send me video of his findings, treated the area, then even called to see how things were going to make sure the problem was still under control. He even stopped in one day to do a follow up visit just to check on things since he was in the area. A really good, honest family owned business. They will go out of their way to make sure your issue is resolved, and their prices are even better than most. Highly recommended!

Don, 1000 thank yous for coming out to my house expediently for the bedbugs. I so appreciate your…read moreexpertise in this field and the suggestions you gave me. I am confident that this situation is nipped in the bud. You are very professional and I appreciate that. Again thank you.