Great Place and great owner! I would be willing to bet the people who left bad reviews never made…read moreany attempt to contact the owner and let her remedy the situation. I had to contact the owner after I made a mistake and she was a pleasure to deal with and went above an beyond to help me with my mistake. The experience made me and my family loyal customers of Laundry Loft. Laundry Loft has is conveniently located next to Roche Brothers and they are open daily until 11pm which gives me more options for when I do my laundry. The Laundry Loft is bright and clean, they have plenty of machines, both standard and large capacity and the machines work well. Most or all machines accept both quarters and credit card. This is my go to laundromat and I have tried several in the Natick area but between the place itself and the owner who is responsive and focused on providing great customer service I won't go anywhere else.

They should rename this place "out of service". I've never seen more mentions in my life around…read morevarious washer and dryers. If the owner put in an ounce of effort this place could be a gold mine. Unfortunately, her feedback is to say go find somewhere else instead of fixing the problem. if you want to support this type of business owner go for it, otherwise there's other spots in the area.

I've been using this tailor and dry cleaning place for a while, mainly because it's conveniently…read morelocated near my work. The customer service is great, and the staff is always friendly and welcoming. Their prices are a little higher than average, but the convenience makes it worth it for me. They're also quick when I need something done on a shorter timeline, which I really appreciate. Whenever I come back to pick up my items, everything is always ready to go. The whole process is simple and efficient--just a quick in-and-out. Overall, I've had a consistently good experience here and would definitely recommend them, especially if convenience and good customer service are important to you.

I brought a dress here to have a zipper repaired. The person repaired the zipper with an industrial…read morezipper that would come off a duffle bag. The dress was a forest green and they put a tan zipper that didn't match and was not easily hidden. Luckily I didn't pay alot of money for the dress. The store is small but clean. Customer service is always good. They also provide a delivery service which is convenient. They are a little higher priced charging $4.50 to dry clean one men's shirt.

So I went here before Christmas when holiday shipping was very hectic, et al. I got a package and…read moredid not realize it was a gift from a family member at first/thought it was credit card fraud actually, and to make a long story short--I started a return on the gift--the gift was returned to the online site via Happy Returns and I was directed to the Fedex office at 10 Post Office square. Now there are a few Fedex offices around Post Office Square in the Financial District and I overshot (my fault) and had to walk back This Fedex office is on the end of the park near the Langham hotel -- nearer to the Quincy Market side of the District. Inside they were short staffed but they were trying, the young lady who helped me was friendly and efficient and she also paused to help someone else who needed help with a self service question--copier/loading the paper/where he could find it, et al. It all went smoothly, I was a bit worried b/c no receipt but the family member emailed me to tell me the return went through/all was well. This was my limited experience here but it was a positive one.

Exceptional Customer Service Cannot say enough good things…read moreabout Rudy and Charles and their impeccable care when helping me with an extremely important printing order. They were each extremely knowledgeable and professional. They were able to work with me through many questions and delivered exactly what I needed, and the turnaround was very quick. I would recommend this location for all of your printing and shipping needs.

Very happy with the service and consistency of this cleaners. They are able to clean tricky and…read morehigh end garments as well as provide alterations at a fair price and with a good turnaround time. The staff has been there forever and they pay attention to detail and customer satisfaction. The manager Fabio is professional and friendly. Great cleaners!

The prayer shawl that I dropped off came back unacceptable. Not only were the stains still there,…read morebut new ones appeared. When I brought this to his attention, here are his answers; " It's old." (No it isn't") " I had sweat stains on it" ( that part of the shawl does not touch any place that sweats). He said he "washed it three times."Now I have other marks on my item that were not there previously. This was a horrible job and the customer service was non existent. No attempt to rectify the problem. Good luck if you use Royal Cleaners

Needed a dress dry cleaned last minute before a flight.. dropped it off late Saturday night and…read morethey had it ready by Tuesday at noon! Competitor down the street would have taken a day or two more. Dress looks great and it was cheap. Highly recommend!

Convenient drop off pick up wash and fold. Clothes smell…read moregreat when you get them back . Folding and packaging gets an A. Parking is extremely tough as is the entire north end of Boston . Employees up late and helpful .

My shirts have been pressed well and their prices are competitive. They have quick turn around,…read moreusually one day. Lewandos also offers pick-up and delivery for an additional fee.

I have used them for some time mainly because I am lazy and they were convenient. After bad service…read morea year ago, they apologized and delivered the garments they had failed to clean. Recently I had some garments for tailoring. I went into the change room as they asked, but midway through being pinned a man came in who wanted elbow patches on his sweater. The woman left me without apology or explanation and went and helped him! I said nothing and went to change into the next garment. I stepped out and the tailor and another assistant were finishing up with typing in clothes from clients who had left. I waited. A man then came in and the tailor served him - while ignoring me. The other woman went to the back. I waited. The first man left, and another man came in and again, the tailor served the new male customer. I waited and then said, "this is the second customer you have served while I am waiting." He arrogantly didn't even turn, she said nothing. I went in and changed. She came and tried to hug me. I said nothing and walked out. Awful, awful service at very high prices. I went down the road to an elderly couple who are wonderful tailors. Half the price and far better service and tailoring. I will never go back to Lewandos, overpriced, rude...

my family used to go to the store in Chelmsford and even when they moved stores they were still…read moreable to provide a service staff has excelent manners and is a joy to be around

Central tailoring and dry cleaning in Weston is a 5 star establishment. I have used them for years…read morewith great satisfaction. Most recently they were able to get paint out of items of clothing that other cleaners told me would be impossible. I'd highly recommend that everyone give them a try, for their tailoring and dry cleaning needs.

Fantastic for tailoring! I have had many items tailored here and all have turned out perfectly…read more Very good prices too. Very friendly, professional, and customer-service oriented.

Nothing with the service. I parked in front of this shop for 5 minutes, picking up my 4 year old…read moreboy from community nursery school and leaving. Then he really wanted to dump the sand in his shoes so he sat in front of the shop and took off his shoes. A lady came out and told us to leave, one I shouldn't park there, two I shouldn't let my kid take off his shoes, she said it was "affecting her business". I absolutely understand and I know how hard it is for small businesses so I said sorry and was about to leave. But I had to grab my kids shoes and put them on! And she came out again like I was a homeless person and asked me whether I was Chinese. I said yes and she said you Chinese people are just hard to deal with. I was absolutely furious that my kid had to witness all this shit and I was again trying to leave and there she went "I'm calling the police". Really, good for you. I was waiting for the police the come but no one showed up. I was willing to talk with the police anytime about your discriminatory speech and condescending behaviors. Please be kind to people. I cannot imagine if I was really a homeless looking for help. Be kind to kids, please. My first time leaving a one star review, only for this lady.