My 10-year-old ordered a scoop of strawberry ice cream--a safe flavor... or do we thought--while…read moreour family was out celebrating a birthday. Unfortunately, it had an odd taste, and when we politely asked if we could exchange it, the employees flatly refused. She didn't offer alternatives, a refund, a credit, coupon or even the option to speak with management--just a rigid "it's not my rules." I understand policies exist, but when a child is visibly disappointed (especially during what was supposed to be a special celebration), good businesses find ways to make things right. There were nine of us ordering, and yet they wouldn't accommodate a single scoop of ice cream to keep a young customer happy. It's not about the cost--it's about the principle. A little flexibility or kindness would've gone a long way. We won't be returning to that location at least, and I'd caution other families to manage their expectations when it comes to customer care here. In a side note their matcha is horrible. I ordered it during a previous visit but didn't complain and left, figured oh well I will deal with it. Different when ice cream means so much to a child though. --- This keeps your tone firm but fair, highlights the lack of empathy, and makes it clear how this affected your experience. You can adjust the wording to match your voice, but this should get the point across effectively!

Had raspado and chocolate coated paletas. All very good The corn cup was good but could improve…read more I'll still return to try again.

Sweet cravings…read more This place is so refreshingly delicious. There are so many great options, the hardest part is figuring out what to order, everything is very tasty, light, and refreshing Great little shop with a wonderful selection of Mexican sweets. Most authentic raspados I've tasted in town. Great customer service. Highly recommended

Staff super friendly good service food bomb.com. Good music every time too! I really like it the…read morefew times I've came everything has been excellent.

Love their food and they were very nice to let my dog in. Ice was great and ac is coolread more

This place is a hidden gem and I'm so glad I found it....although my waistline may not be so glad…read more I have been in search of a local place that makes good açaí bowls and Daisy's did not disappoint! The dragon bowl is unique and delicious! None of that packaged flavorless açaí base here, their açaí base is flavorful and creamy! My mom ordered a pineapple and passion fruit raspado which sounded boring to me, was I wrong!!! It was the best raspado I have ever tasted, unlike any raspado I've ever had. They have a repeat customer in me for sure because now I want to try everything on the menu!

The food and service was great! I'll definitely go again!! And make sure to tell others to go too!!!read more

This place seriously has the best corn cup. I love the waters. Great snacks good specials. I wish…read moreit was closer to me

Very helpful to assist with ordering a new dish…read more Environment clean and bright. Would come back for more.

Check your receipts and bank statements carefully before leaving this business!…read more I recently visited Neveria Chayos on Glendale &35th ave and noticed two major issues with how they calculate totals at checkout using their Clover system! #1 A Hidden Debit Card Fee: My printed receipt total was $44.25, but they manually inflated the checkout screen right before I swiped my debit card. My bank account was charged $45.25! Charging an un-itemized, hidden $1.00 fee on a debit card violates standard card network rules and federal regulations. #2 Inflated Sales Tax: They manually configured their register to charge a flat 10.0% sales tax on the receipt. In the City of Phoenix, the actual combined state, county, and city tax rate for restaurants/prepared food is 8.6%. They are artificially padding the tax line on every transaction. Watch the terminal screen closely when you pay here. I have already submitted formal compliance reports to the card networks and the Arizona Department of Revenue regarding these practices.

Great spot for Mexican antojitos and desserts! They have something for everyone with salty and…read morespicy snacks, and basically any flavor for those with a sweet tooth. The place is clean and colorful, great for kids to hang out and enjoy. The music selection sells the ambiance too. Staff is friendly and very helpful, they were patient and offered suggestions. Will visit again!

Great service great food great environment very clean on point natural flavor flavorsread more

I visited at opening time on Memorial Day Monday and was immediately captivated by the colorful and…read morequirky environment, with playful and clever artwork and decor, and both indoor and outdoor seating available. Great music playing in the background set the mood, songs like Knock Three Times and Song Sung Blue by Neil Diamond. The lady who helped me place my order, possibly the owner, was so sweet. Patient too, as I made my selections. It was hard to choose what to get as the shop has so many appetizing sweet and savory options on the menu. I ended up getting a chocolate milkshake and a 6-pack of oatmeal cookies I was able to take home and share, including chocolate chip (no nuts), chocolate walnut, peanut butter dark chocolate cashew, dark chocolate pecan, dark chocolate cashew, and oatmeal raisin with pecans (they have a nut-free version too). The taste of everything was phenomenal. The shake had the perfect consistency and a strong chocolatey flavor, yet wasn't too sweet. And the cookies were nice and chewy and loaded with delicious chunks of nuts and chocolate. Honestly, I couldn't really tell the difference between the nut and chocolate combo flavors as the oatmeal was really the highlight. The peanut butter one and oatmeal raisin were more recognizable. ALL of them were amazing!

Stumbled upon this place looking for the library. Located in downtown Glendale it is an adorable…read morelittle shop with so much to see--you'll want to take your time looking around! Ordering is done at the back, and the tables up front make the perfect spot to sit, relax, and chat while enjoying your treats. Their menu is seriously impressive, with everything from coffee, smoothies, tea, and handspun milkshakes to savory lunch items like burgers, hot dogs, and wings, plus an incredible lineup of baked goodies including cookies, pie, cupcakes, cake pops, macarons, muffins, and more. I tried the sugar‑free dark chocolate goji berry gluten‑free cookie and WOW--it was delicious. The milkshakes are next‑level rich and creamy; my son couldn't get enough of his caramel shake. The savory lunch items looked so good coming out--perfect comfort‑food options that smelled amazing and made us immediately start planning our next visit.The staff was incredibly kind, welcoming, and patient, which we really appreciated since it was our first time and we took a while to decide. This place has such a fun, cozy, welcoming vibe, and we are absolutely coming back to try the lunch menu next time. Highly recommend checking it out!

Okayyyy but why did this little Mexican snack and ice cream spot just become my entire personality?…read more I went in thinking "quick treat" and walked out planning my entire summer around this place. First up: the fruit cup. Cucumbers, jícama, pineapple, and mango piled high, drenched in chamoy and dusted with Tajín like it was blessed by the snack gods. Sweet, tangy, spicy, crunchy -- it had everything going on and somehow it all made sense. My taste buds were confused... but in the best way. Then I got another cup because apparently self-control clocked out. This one had melons, apples, sweetened condensed milk, and a whole party of other goodness mixed in. It was giving "childhood nostalgia meets grown-up cravings." Creamy, juicy, refreshing -- basically summer in a cup. Everything tasted SO fresh. Like-cut-this-fruit-five-minutes-ago fresh. I already know when Phoenix hits 110° I'm going to be parked here pretending I "just happened to be in the area." If you see me with chamoy on my fingers and zero shame... mind your business 10/10. Refreshing. Flavor-packed. Summer body? We'll discuss later.

Stopped by today for a quick treat. I got the strawberry guava blended drink. It's was full of…read morefresh fruit and tasted wonderful. It was just what I was craving. The place is small but tastefully decorated and has an extensive menu of Mexican desserts and snacks.