We stayed at Hotel Spadai and had a wonderful check-in experience. The staff was friendly and…read moreaccommodating. When we got to our room, we loved the view overlooking the street, just one block from the Florence Cathedral. The room was very comfortable, especially after arriving in the rain. As we explored the city, we spoke with Noemi at check-in and asked about the spa services they offered. She was a good listener and helped decide on a package. We looked through the brochure, and she recommended booking in advance to ensure availability. We decided on the €295 couples package, which included a couples massage 30 min/each. The private spa would be booked for two hours total. We booked it for the following day, and she informed us that cancellations were not allowed within 24 hours. Not only was the hotel stay excellent and the service top-tier, but the spa experience was on another level of luxury. We were escorted to a private spa area that included a jacuzzi, sauna, steam room, bathroom, shower, robe and slippers. The massage therapists each gave us a relaxing 30-minute massage. Snacks, berries, and wine were also included. We chose to have them delivered to our room afterwards but you can have it during your spa allotted time. I must say, for any special occasion, this experience is absolutely worth it! Besides the comfortable room and friendly staff, the spa treatment was hands down the highlight of our stay. I can say with certainty that when I return to Florence, I wouldn't be able to stay anywhere else.

Excellent hotel, 150 yards from the Duomo. One of the nicest hotels we have ever stayed at. Staff…read moreis fantastic, super friendly and everyone had a least a little English, at least enough to communicate. Best bed linens to be found, we had great nights rest every day. The included breakfast was also outstanding. We enjoyed a Spa appointment, wish we could have included a massage, but that was not available. Steam shower and sauna were great to rejuvenate after 8 miles of walking in Florence. We will be back again.

I booked this hotel last minute at 1am. I booked based on reviews. Now there are a few things I…read moremust say it is NOT your typical hotel no boutique no BnB I can't explain it. I checked in the hotel very late the caretaker was helpful and nice. He even lugged my heavy ass luggage to my room. Getting to rooms is where it starts to get weird ... it's like you have to leave bread crumbs down to make sure you find your way back to where you started. Literally out down over through up turn left right I was like wtf where am I going. Yes it is a very old hotel or whatever. It is like a scary movie I felt Norman Bates or Jack Nicholson was waiting for me at any second. The place is huge and very very eclectic. It's very unique I mean if it were a house I would love to live there because of the uniqueness. But I have to admit pretty spooky at night but the room is comfortable clean the AC blasted water pressure cool. I find in Europe most Queen beds are twins together so that didn't bother me the tub was clean I didn't have to wear shower shoes. The only drawback was NO IRON so most of my clothes I wore stretched since I couldn't iron. No coffee machine it had a fridge. They mentioned something about misquotes but I didn't have an issue. All in all it is different yet cool and very close to a lot of stuff.

This was our second time staying here in the last 3 months, total of 3 nights. We absolutely loved…read morethe stays and the interactions with our lovely hotel staff! Although we had a number of non-standard needs due to multiple family members arriving at different days and times, everything went very smoothly and the staff were gracious and accommodating. Special thanks to Erika and Laura who helped us set up some storage for our luggage for the several hours post-checkout as well as arranging a cab for travel outside the city. Really everyone was super helpful and we intend to return at the next opportunity! The hotel itself is also fantastic and represents the classical Italian aesthetic ina very appealing way. Good WiFi, excellent breakfast buffet, no hotel restaurant but super nice courtyard. Reasonable cost, 10 minute walk to the Duomo and Central Market. Decent AC and bathrooms! Thanks for the experience Hotel Monna Lisa!

A well deserved 5 star rating. Classic Old World charm and elegance updated with impeccable service…read moreand quality. From afternoon tea in the lobby to drinks on the terrace during the Golden Hour this is a must splurge. Come dressed well and enjoy.

Exceptional hotel. The entire staff and Concierge team are some of the best I have seen in my…read moretravels. Food was great, rooftop bar newly renovated, rooms were clean, well appointed and spacious. Only wish was to have more English speaking TV channels when it came to winding down at night. Situated along the Arno River was within walking distance to anything you needed or wanted for your stay in Italy. Fun fact - Napoleon's sister Carolina Boneparte once owned and resided at the hotel and is buried in the Church across the street. Not to worry the ceilings were very tall! Hehe.

Wow wow wow! We are on a plane leaving Florence and I already miss Hotel David. Let me start by…read morekeeping this direct and to the point, if you are looking for a reason to book- BOOK! Trust me- you will not regret it. We have stayed in many hotels, and they definitely made their way to the top in hospitality! From the moment we arrived, we were kindly greeted and informed about the many offerings the hotel shares with its guests, perks like: free happy hour, assortment of beverages, complimentary breakfast etc. The atmosphere is relaxed, it's like you've stepped into a relaxed environment amongst the hustle and bustle of Florence. Oh and the rooms! Each immaculately designed. Truthfully, Hotel David had the most comfortable beds out of our entire stay in Italy! It was so nice to sleep well. Lastly, I want to shout out the staff- the people who worked here were so kind and welcoming and I truly appreciate their warmth! Next time we stay in Florence, this is where we'll be! Grazie mille Hotel David!

One night stay in Florence. Just south of the Arno. Great happy hour and breakfast buffet. Great…read morelocation for touristing thru the city. Old school charm with modern conveniences. Good sized bathroom. Nicely appointed room and good AC.

Some days are infamous. Others live in infamy. This hotel is a perfect mesh of both. Alessio,…read moreClaudio and Jose were the most amazing professionals I have ever come across in the industry. [Thank you for a wonderful day!] Definitely coming back! Here's what you need to do: - have a cocktail at the bar, the go have get comfortable on the patio; - if you like wine, ask for them sommelier and get a recommendation (Rossi of the Brunello di Montalcino is absolutely delicious); - order a pizza (it is the best in Florence); - walk through the garden and get lost; - visit the Magnolia (at the very end of the garden); - visit the chapel; and - hang out at the pool. Hands down, you will have the best experience in Florence you could ever imagine of you go here. Enjoy!

Atrium Bar review- room was gorgeous, Server was great! 5…read morestars. Food - ordered the Parmesan Tempura and the shrimp on top of crispy rice - really disappointing how dismal this tasted. The hotel should have better tasting appetizers! I didn't want to order anything else since the bar menu was so unappetizing- 3 stars.

I stayed at the Hotel Duomo over Christmas. As a solo traveler I booked a single room. And while…read moreit was small, it was so perfect. The staff was amazing. I recommend adding the breakfast option bc it had the best of everything, American breakfast options, Italian breakfast options. They even left me a little gift for Xmas! And of course the location is so perfect. It's centrally located so you can stop back by your room to drop shopping bags, rest or use the bathroom (iykyk). Highly recommend!

FIVE STARS IS NOT ENOUGH. this place was INCREDIBLE. overlooks the city, clean, the staff all went…read moreout of their way to make your experience here as enjoyable as possible. The free snacks and teas and liquor was such a fun way to start off your day of adventuring through Florence.

The hotel has a cute rooftop that is popular during sunset - although you can't really see much as…read morethe bar area is blocking the view. But nonetheless, it provides a romantic atmosphere. The cocktails were extremely pricey when we went in August 2025. I was here the first time in September 2010 and it was so nostalgic that I wanted to revisit the rooftop again. Snacks were provided with your drinks.

Stopped by for a drink, but the rooftop bar was closed for the season. The staff was very friendly!…read moreGorgeous location.

This hotel is beautiful and old and everything Italian that is good! Alessandro was our concierge…read moreand he was extremely helpful and kind and informative! The room was perfect but we were given extra blankets and pillows for a companion with a bad back. The breakfast was incredible and there was no way we could possibly leave hungry!!!! Thank you for being so accommodating and so welcoming!!

In 2019 we took a Rick Steves tour and this was our final hotel. It was great. Ac worked, morning…read morebrunch was fresh and all you could eat with plenty of choices. So near to EVERYTHING. We walked everywhere from the hotel. Rooms were clean with excellent bathrooms. Staff was great, funny and very helpful. We were just talking that we would love to go back on our own to Florence, and if we do, I will definitely book a room here.

I needed a place to stay in Florence (Firenze) on January 24, 2024, when I was arriving on a train…read morefrom Marseille. Along the way, my train had to stop for two hours, while an accident on the tracks ahead was investigated. I stayed in touch with the people at La Contessina, as I learned more about how much of a delay this was going to cause. The people I texted with at La Contessina were polite, and as flexible as they could be. When I was able to arrive, at around midnight, I was overjoyed that there was somebody there who was able to help me get into my room. Also delighted that the room was beautiful! The bed was comfortable, and the ambiance of the room was extraordinary. My only regret was that I had to leave early in the morning, so I didn't have the opportunity to fully experience this venue. I highly recommend Residence La Contessina. I am grateful to those who worked with me to make my experience work.

We arrived in Florence after a ferry ride from Venice that took us to a long train ride to…read moreFlorence. So we were ready to settle in and call it an evening. Unfortunately the place we previously booked was AWFUL, we walked in and it smelled musty, then moldy and sure enough black mold in our room! We ran and THANK THE HEAVENS there was an available apartment at La Contessina! The gentleman at the front desk at the Residence La Contessina was charming and helpful. He showed us the apartment and I was beyond happy. A BEAUTIFUL patio, the apartment is spacious, clean, full kitchen, bathroom, dining, and upstairs loft! I LOVE IT HERE!! Annnddd there is an amazing restaurant connected to the Residence. La Sosta delle Contesse is DELICIOUS! Florence is looking very good now

Truly Amazing. First of all, The staff is welcoming and friendly... your comfort is definitely…read moretheir priority. The rooms are comfortable, yet elegant at the same time. The spa is definitely a pleasure especially after a long day of exploring Florence all day long. This was our second stay here and they have only gotten better . Thank you Ponte Vecchio

We stopped here to take a look a few times at different parts of the day. It beautiful architecture…read morecan be enjoyed at any time. Best times are obviously sunrise and sunset. Not far from the Duomo or the statue of David if you are walking. Just be cautious of anyone walking up to you to try and tell you little trinkets. They speak many languages so saying no parlo Italiano doesn't always work.