Based on our internet research, we chose to stay at this hotel for 3 nights based on the location…read moreand the modern, clean decor. When we arrived, we were thrilled to see that the photos on the internet do not do this property justice. Spectacular hotel. The location really is fantastic and we would absolutely recommend this hotel. Truly central, quiet and in a wonderful part of Florence. We've stayed at many fabulous properties and the service at this boutique hotel ranks at the top with the best of them. The staff went out of their way to accommodate us in every way - the front desk staff was warm and friendly from the first moment, allowed early check in, researched various options for our day trip and arranged the rental car that was brought to the hotel and picked up at the end of our use (a huge convenience when unfamiliar and uncomfortable about driving in the middle of the chaotic Italian city driving). Because of the location of the hotel, we simply drove over the bridge to the other side of the river and we were off to the small towns of Tuscany. When we asked about their recommendation on our first day for a quick lunch, the doorman walked us to the restaurant. The breakfast was visually appealing and tasty, in the chic and warm library. Perfectly flaky croissants and a wide variety of interesting warm and cold breakfast choices, including honey presented in the honeycomb. The breakfast staff was professional and exceptionally attentive - for instance, when one of my daughters went up to the room not feeling well, the staff assembled an assortment of breakfast items beautifully and offered to take it to her in the room. Loved the quality materials, finishings and details in the hotel. The heated towel rack, fluffy towels and robes, the great closet and sleek armoire with all the organized space made our stay even more enjoyable. The only suggestion I have for the hotel is that the cleaning staff communicate to the management if something needs repair. In our two rooms (310 & 311), the tub drains didn't work properly and took forever to drain. In the triple room, it was less of a big deal since there was a separate shower, but in the twin room that had the combination shower tub, it wasn't pleasant standing in the dirty soapy water waiting. We didn't complain because we were there for three nights and didn't want to be inconvenienced with repair work or moving to a different room. Overall, I still rate it 5 stars because everything else was outstanding and we would stay here again. We checked out their other two sister properties and although they were beautiful, we like this hotel better. The Hotel Continental across the courtyard has a rooftop bar overlooking the Arno River and the Lungarno Hotel has a beautiful patio restaurant with gorgeous views of the Arno River, but we liked the modern style of this hotel better. Guests can choose to eat breakfast at the Lungarno Hotel instead (for a nominal supplemental charge). We chose to skip that option bc our hotel offered plenty of options in their breakfast and the convenience factor. Perhaps if our stay was longer, we would have tried it for variety and to eat outside next to the river. The other two hotels were beautiful but a little stuffier and more traditional in my opinion based upon a quick visit of those two hotels.

The hotel was a beautiful place upon our initial arrival, however when walking into the lobby, it…read morehad an overwhelming smell of raw sewage. We then go to our room on the 6th floor and it had a strong odor of mold. We went to the front desk and expressed our concerns. We were told they would look into the issue. No follow up what so ever, they just disregarded our concerns. We will be letting our travel agency know about our issues with this hotel, in hopes they do not book any other clients. Very disappointed!

Beautiful hotel near several main attractions in Florence…read more Our room was on the 6th floor which was perfect for access to the terrace bar and breakfast terrace. This was the most comfortable bed and pillows I have slept on in our time in Italy. Our room was spacious and we had a window that overlooked the Arno. I loved that you could see the old beams in the ceiling. The views from the breakfast and bar terraces were stunning. We got beautiful pics of the Duomo, including one next to a rainbow as it rained on and off during our time in Florence. The bar terrace even had shawls on the back of chairs to wrap around your shoulders and keep away the chill. We went up there and played cards one afternoon and it was quiet and relaxing. Service was excellent. We often pointed at a restaurant name and asked them to make reservations for us. One night, the places we asked for were full, so we just asked them to choose something for us. They recommended an excellent restaurant which was only about 400ft from the hotel. The place was extremely busy so I can't help but think they squeezed us in because of the hotel's call. We loved our stay here!

This is a 4.5 rating and I highly recommend this hotel if you will be in Florence. The staff was…read moreaccommodating and helpful and the location was perfect. My husband and I had planned a trip to Italy for September 2020. I purchased a pre-paid, nonrefundable room at Antica Torre Tornabuoni in late 2019 because there was no reason we wouldn't go on the trip, so why not save a little bit of money? Hello COVID-19. I was resigned to losing my money, but figured it couldn't hurt to reach out to the hotel and ask if they would change our reservation to 2021. I emailed the hotel and immediately heard back from the hotel manager, who was gracious and happy to accommodate. We stayed in Florence at two different points in our trip, so I had two separate reservations, each for a Grand Deluxe room. I didn't realize there are only two of these rooms at the hotel and each has a private terrace. Room 503 was a touch smaller, but had a slightly larger terrace with a view of the Duomo. Room 502 was enormous with a slightly smaller terrace with a view of "old" Florence. Both rooms were absolutely worth it. The hotel is located in medieval towers. When you step through the front door, you aren't sure what you are getting into. You do not immediately see the reception desk. Keep going to the end of the entry, past the elevator, and you come to a small reception. The reception staff are welcoming, friendly, and helpful. We were checked in and the manager showed us how to use the fob attached to our key to make the elevator work. (Later in our stays, the reception staff were extremely helpful as they held our luggage, gave us umbrellas, and reserved us an early-morning taxi.) We were very happy with our rooms, as I mentioned. They were comfortable, had the amenities we needed, and there is a book in the room with lots of history and local recommendations. The breakfast room was easy to access from the 5th floor where our rooms were located. Due to COVID-19, there were friendly staff members wearing gloves and masks who served you what items you wanted from the buffet. There is seating outside and inside. The hotel also has a large terrace open to all of its guests with wonderful views of the city. It is especially beautiful to see the city lit up at night. The hotel is located one bridge down from the Ponte Vecchio. it was easy to walk everywhere we wanted to go and easy to navigate to and from the hotel. So, why 4.5 stars instead of 5 if this hotel is so perfect and I would stay there again? With a medieval building, things happen. There was a sulfer smell in one of our bathrooms that seemed to be emanating from the bidet. The main elevator broke down during our stay, so we had to use the very slow and ancient one by reception. Neither of these things were horrible, but they weren't ideal. That said, I can't imagine a better place to stay in Florence--location, comfort, views, atmosphere; the Antica Torre Tornabuoni has it all.

After dinner and a walk we tried to go to the Sky Bar atop La Scaletta, but didn't have a…read morereservation. We spoke to Reception and secured one for 8:30 PM. A waiter brought us a complimentary "welcome drink" which, after one sip, I passed to one of my friends. I ordered a Prosecco. We enjoyed an hour, after which we were told we had to leave, most likely because we were not ordering food.. This was a beautiful spot with a lovely view and a breathtaking sunset, but the manager (I assume) was rude and unwelcoming, accusing us of coming on the wrong evening. Clearly, Reception had erred. We let it go and left. The 4 Stars are only for the location. Hospitality a fail. 50

We ate at the beautiful rooftop restaurant, Panorama, which offered some of the most spectacular…read moreviews of Florence. The food and drinks was fantastic, the service was great as well. We can't wait to go back one day.

Beautiful, comfortable, clean, quiet. Staff are very friendly and helpful. Centrally located so you…read morecan walk anywhere easily.

My husband and I just check out of Grand Hotel Cavour. We enjoyed our stay with them. Our room was…read morevery spacious and clean. The front desk staff was very friendly and helped us with everything we needed. There was a blow dryer, shampoo, conditioner, body wash, tissue, and water in the room. The roof top patio was lovely. The only negatives I have are the pillows were very flat and the bed was a little hard. The shower faucet was awkwardly placed too but these things wouldn't stop me from staying again.

Lovely hotel in the heart of Florence. This is a wonderfully appointed hotel. My husband and I are…read morestaying in one of the Deluxe Double Suites (newer section of hotel) and it's awesome. What an amazing blend of chic modern Italian decor in a historic building. The hotel is clean, the staff is friendly and our room is well insulated so we don't hear the hustle and bustle of Florence outside. The rooftop bar, Disopra is fantastic! Great views, fabulous cocktails and yummy food. I definitely recommend Hotel degli Orafi.

While preparing for a night out in Florence, I needed an iron to smooth out my trousers from two…read moredays in a suitcase. As none was in our room, we called the front desk at Hotel Degli Orafi to request one. Instead of the typical, "we'll send it right up," we were told they couldn't provide one for "security reasons." Bewildered at how lending a guest an iron could present a security issue, and knowing that even most mid-level hotels routinely provide irons in guest rooms, I decided I needed to speak face to face with front desk personnel to understand what this meant. Because as best I could surmise, the only "security" issues that could possibly arise from use of an iron are 1) that I might use it to bash or burn my girlfriend (she's far too lovely for that), or 2) I might steal it. Neither of which I had any plan to do, nor gave hotel staff any reason to suspect. When I presented these two scenarios to the front desk attendant, and asked what other security issue might be of concern, she said a guest might burn themself. Seriously?!? In other words, the security risk they sought to minimize was not that toward third parties I might attack with their iron, nor to the hotel itself, were I to steal it, but rather it was the risk to myself they were concerned about. Of all the lame excuses she could have contrived, that one deserved a double take! In 40 years of travels, having stayed in dozens of hotels on five continents, never have I heard an innkeeper express concern for a guest burning themself with an iron! While her explanation was the lowest point of my Hotel Degli Orafi experience, it wasn't the only low point. See photos.

What a great location! We stayed here five nights. Hotel Centrale is a beautiful and historic…read morehotel in the heart of Florence. Easily walkable to all the shops, museums, dining, and churches. The front desk staff was extremely pleasant and welcomed us very warmly, including an offer to make any dinner reservations which we took them up on. The hotel offered a large breakfast buffet each morning as well as drinks in their lounge from 6 pm to 10 pm. Plenty of breakfast options to choose from and you will not go hungry. The hotel was spotless and housekeeping made sure our spacious room was always stocked with supplies. Everything worked to perfection. When you roam around the area, you will be grateful of the location of Hotel Centrale. Trust me on this. The room rates were reasonable considering the location. I would not know where you would park a car if you drove there. Staying in a hotel that is historic and hundreds of years old is truly special. Enjoy the moment!

LOCATION Florence is concurrent city where you can get…read moreanywhere by foot luckily. You don't need an Uber or taxi to get around unlike Rome. Hotel Centrale is in the best location because it is 5-10 minutes away from all the popular spots including Duomo, Palazzo Vecchio, and the train station. Most importantly, the view from outside our window is absolutely beautiful, and there is minimal noise when we open our window at night. HOTEL ROOM One of the older hotels in the area, but I loved the antique decorations and theme. I feel like a local staying here. Moreover, the view from our room was perfect, the bed was comfortable, good shower pressure, decent sized bathroom, WARM TOWEL RACK, and cute closet/cabinet to hang your clothes. BREAKFAST Hands down they have the best breakfast. Here's why: - All espresso drinks where made to order (they grind the beans, pressed, and poured each shot) - Fresh orange juice - Made to order eggs, pancakes, crepes, and salads (there was no buffet style or self-serve) - Giant, fresh croissants and pastries/cake (from a local bakery nearby) - Fresh fruits - 3 types of cereal and milk alternatives - Individually boxed mixed meat and cheese I ate and enjoyed every breakfast here. No need to leave the hotel for breakfast. OVERALL All the staff were extremely nice, spoke English well, very attentive, and made us feel welcome. If I could give this place a six star, I would. I love this hotel and I love Florence!

We stayed at Hotel Glance in Florence in May and had a wonderful experience. We were checked in by…read moreStephanie who was very friendly. She shared important information and key points of interest. We also interacted with the doorman, Carlitos. He was very friendly and helpful. The rooftop pool and bar were both excellent. Great views from this area. The only issue was there was no shade or umbrellas around the pool seating area. However, looking around at rooftops at nearby hotels, we didn't notice any umbrellas at those locations either. Perhaps, it some sort of rule. Regarding the breakfast, it was comprehensive. There were plenty of hot and cold items, which provided something good for everyone in our party. The rooms were modern, clean, and the mini bar was stocked. We booked a room that included free access to all of the mini bar drinks, which was stocked daily. The location was very convenient. It was a short walk to the train station and points of interest. In addition, there were several restaurants nearby. I would give the Glance Hotel a walkability score of 9 out of 10. If I ever return to Florence, I would stay at Hotel Glance again.

The Hotel Glance was in a very convenient location to the train station and Duomo, but with that…read morecomes with the noise. The rooms were rather small but the general accommodations were excellent. Breakfast was included and the rooftop pool. I would definitely recommend the glance hotel.

A fabulous rooftop bar on the quieter side of the Arno. Some stunning views and the service, next…read morelevel! We were seated immediately for our reservation and promptly received olives & some crisps. The cocktail menu was all uniquely crafted by a master mixologist (who came out to serve us our drinks and how to best enjoy them!) Of course...we couldn't leave without a dessert! It was worth every bite! Profiteroles, tiramisu and cheesecake! Lovely evening!

Booked a reservation at Loggia Rooftop Bar at Palazzo Guadagni weeks in advance and was so happy I…read moredid. This place was excellent - great cocktails (and snacks), great views, and good service. Recommend to everyone looking for an aperitif / appertivo on the other side of the river.