A well deserved 5 star rating. Classic Old World charm and elegance updated with impeccable service…read moreand quality. From afternoon tea in the lobby to drinks on the terrace during the Golden Hour this is a must splurge. Come dressed well and enjoy.

Exceptional hotel. The entire staff and Concierge team are some of the best I have seen in my…read moretravels. Food was great, rooftop bar newly renovated, rooms were clean, well appointed and spacious. Only wish was to have more English speaking TV channels when it came to winding down at night. Situated along the Arno River was within walking distance to anything you needed or wanted for your stay in Italy. Fun fact - Napoleon's sister Carolina Boneparte once owned and resided at the hotel and is buried in the Church across the street. Not to worry the ceilings were very tall! Hehe.

So many good things about this hotel. Great location, close to all the historic sights, close to a…read moregarage if driving in with reasonable prices. Staff is very friendly, helpful, and spoke English. Rooms are astounding, tasteful modern upgrades that work with the historic surroundings. Attention to detail in the decor is very evident. Beautiful 15th century original frescos in the rooms add another level above other hotels to this place. Not everyday you can stay in a historic palace! This place emanates old world luxury and grandeur. Two major negatives which prevent me from giving 5 stars: Wifi signal can be rather weak in some rooms since the routers seem mostly to be in the lobby. If each room had a access point with good wifi, that would be a big plus and frankly should be not an issue given the price. Second, the name can cause confusion when attempting to locate. If you type in Palazzo Guicciardini, you get no less than 3 separate locations on google maps. Apparently there is also another Palazzo Guicciardini near Via de Guicciardini which is NOT this hotel. Also there is a garden of Palazzo Guicciardini nearby but not exactly the right location. Make sure to check the correct access on Booking.com.

This is a great hotel experience in Florence. Palazzo Guicciardini is the former home of an Italian…read morenoble family and each room has frescoes on the walls and ceiling. The entire home was purchased last year and renovated into a hotel. If you can stay here, especially if you can get a good rate from an online site such as booking.com, then do it. The staff is very friendly and attentive. This is also a very quiet hotel, with no street noise, something that you'll appreciate in Florence, especially if you have jet lag. The hotel is located on very quiet via Santo Spirito, just across the river. This might be a hike if you arrive by train or bus, but the location is perfect. First, south of the river is by far less touristy; you have more of a chance of eating with the locals. You can very easily get a good, reasonable meal at nearby Piazza Santo Spirito. Second,you can easily enter and leave "downtown" Florence each day across the nearby Ponte Vecchio. The Uffizi and other sites are just a short walk away. After I checked out, they were very glad to hold my bag for the day. When I returned in the evening to pick it up, they were quick to offer coffee if I wanted it, use of a rest room, etc. They are just that friendly.

We stayed at Hotel Spadai and had a wonderful check-in experience. The staff was friendly and…read moreaccommodating. When we got to our room, we loved the view overlooking the street, just one block from the Florence Cathedral. The room was very comfortable, especially after arriving in the rain. As we explored the city, we spoke with Noemi at check-in and asked about the spa services they offered. She was a good listener and helped decide on a package. We looked through the brochure, and she recommended booking in advance to ensure availability. We decided on the €295 couples package, which included a couples massage 30 min/each. The private spa would be booked for two hours total. We booked it for the following day, and she informed us that cancellations were not allowed within 24 hours. Not only was the hotel stay excellent and the service top-tier, but the spa experience was on another level of luxury. We were escorted to a private spa area that included a jacuzzi, sauna, steam room, bathroom, shower, robe and slippers. The massage therapists each gave us a relaxing 30-minute massage. Snacks, berries, and wine were also included. We chose to have them delivered to our room afterwards but you can have it during your spa allotted time. I must say, for any special occasion, this experience is absolutely worth it! Besides the comfortable room and friendly staff, the spa treatment was hands down the highlight of our stay. I can say with certainty that when I return to Florence, I wouldn't be able to stay anywhere else.

Excellent hotel, 150 yards from the Duomo. One of the nicest hotels we have ever stayed at. Staff…read moreis fantastic, super friendly and everyone had a least a little English, at least enough to communicate. Best bed linens to be found, we had great nights rest every day. The included breakfast was also outstanding. We enjoyed a Spa appointment, wish we could have included a massage, but that was not available. Steam shower and sauna were great to rejuvenate after 8 miles of walking in Florence. We will be back again.

The hotel has a cute rooftop that is popular during sunset - although you can't really see much as…read morethe bar area is blocking the view. But nonetheless, it provides a romantic atmosphere. The cocktails were extremely pricey when we went in August 2025. I was here the first time in September 2010 and it was so nostalgic that I wanted to revisit the rooftop again. Snacks were provided with your drinks.

Stopped by for a drink, but the rooftop bar was closed for the season. The staff was very friendly!…read moreGorgeous location.

3 star hotel. Great if you're looking for proximity to train station, but that is almost all that…read morecan be said positive. The day time hostess/ check-in woman / coffee maker is quite friendly and sweet. However the nighttime clerk, seemed reluctant to provide additional services or answer basic question. Asked for a small bag of ice for an injury the first evening. Though she eventually provided a little plastic bag with about a 20 ice cubes from the freezer in the kitchen, her first response was to go to the pharmacy. And when inquiring about a hairdryer the second night, she told us, she have it away to another room! What?! Only one hairdryer for all rooms? (Turns out there was a hairdryer attached to the wall in the bathroom.) The room is clearly of Swedish design. Unfortunately, by that I mean IKEA furniture with some stickers still on the product. Despite the double paned windows, the train was relatively muted, however the walls are quite thin and you can hear the rooms next door. Including the yelling at the tv on one side, and the sex sounds from the other room. Lol. The elevator was pretty janky. Old style elevator where you have to close the outer doors and inner doors by hand. Someone must not have closed it properly one night, and I had to walk up the extra 3 floors. (Probably 6 sets of floors as Europe has those double floors.) Basic breakfast was decent. Scrambled eggs not made to order, so depending when you get them, between hot and room temp. But the host/ checkin lady is very personable and will make you a fresh cup of coffee. Pastries and yogurt also available. All in, I'd give it 3.5 stars. But as I have to choose between 3 and 4. It's a 3 overall. As Florence is super small, next time, I'd go much closer to city center.

This was my favorite hotel! I stayed here with my husband for a couple of days during our…read morehoneymoon! The front desk staff spoke perfect English and were so friendly! They actually gave us a bottle of wine and a dessert to celebrate! The room was large and comfortable, and had a covered balcony right next to the train station. Do NOT worry about the train station. You can not hear anything, because they sound proofed the room. There was a fully functional kitchen, which was great because i got to cook and save money on dining. The breakfast is plentiful and the coffee was strong. I highly recommend this hotel and will definitely stay here the next time we visit. Well done!

This hotel is beautiful and old and everything Italian that is good! Alessandro was our concierge…read moreand he was extremely helpful and kind and informative! The room was perfect but we were given extra blankets and pillows for a companion with a bad back. The breakfast was incredible and there was no way we could possibly leave hungry!!!! Thank you for being so accommodating and so welcoming!!

In 2019 we took a Rick Steves tour and this was our final hotel. It was great. Ac worked, morning…read morebrunch was fresh and all you could eat with plenty of choices. So near to EVERYTHING. We walked everywhere from the hotel. Rooms were clean with excellent bathrooms. Staff was great, funny and very helpful. We were just talking that we would love to go back on our own to Florence, and if we do, I will definitely book a room here.

I booked this hotel last minute at 1am. I booked based on reviews. Now there are a few things I…read moremust say it is NOT your typical hotel no boutique no BnB I can't explain it. I checked in the hotel very late the caretaker was helpful and nice. He even lugged my heavy ass luggage to my room. Getting to rooms is where it starts to get weird ... it's like you have to leave bread crumbs down to make sure you find your way back to where you started. Literally out down over through up turn left right I was like wtf where am I going. Yes it is a very old hotel or whatever. It is like a scary movie I felt Norman Bates or Jack Nicholson was waiting for me at any second. The place is huge and very very eclectic. It's very unique I mean if it were a house I would love to live there because of the uniqueness. But I have to admit pretty spooky at night but the room is comfortable clean the AC blasted water pressure cool. I find in Europe most Queen beds are twins together so that didn't bother me the tub was clean I didn't have to wear shower shoes. The only drawback was NO IRON so most of my clothes I wore stretched since I couldn't iron. No coffee machine it had a fridge. They mentioned something about misquotes but I didn't have an issue. All in all it is different yet cool and very close to a lot of stuff.

This was our second time staying here in the last 3 months, total of 3 nights. We absolutely loved…read morethe stays and the interactions with our lovely hotel staff! Although we had a number of non-standard needs due to multiple family members arriving at different days and times, everything went very smoothly and the staff were gracious and accommodating. Special thanks to Erika and Laura who helped us set up some storage for our luggage for the several hours post-checkout as well as arranging a cab for travel outside the city. Really everyone was super helpful and we intend to return at the next opportunity! The hotel itself is also fantastic and represents the classical Italian aesthetic ina very appealing way. Good WiFi, excellent breakfast buffet, no hotel restaurant but super nice courtyard. Reasonable cost, 10 minute walk to the Duomo and Central Market. Decent AC and bathrooms! Thanks for the experience Hotel Monna Lisa!

Beautiful hotel near several main attractions in Florence…read more Our room was on the 6th floor which was perfect for access to the terrace bar and breakfast terrace. This was the most comfortable bed and pillows I have slept on in our time in Italy. Our room was spacious and we had a window that overlooked the Arno. I loved that you could see the old beams in the ceiling. The views from the breakfast and bar terraces were stunning. We got beautiful pics of the Duomo, including one next to a rainbow as it rained on and off during our time in Florence. The bar terrace even had shawls on the back of chairs to wrap around your shoulders and keep away the chill. We went up there and played cards one afternoon and it was quiet and relaxing. Service was excellent. We often pointed at a restaurant name and asked them to make reservations for us. One night, the places we asked for were full, so we just asked them to choose something for us. They recommended an excellent restaurant which was only about 400ft from the hotel. The place was extremely busy so I can't help but think they squeezed us in because of the hotel's call. We loved our stay here!

This is a 4.5 rating and I highly recommend this hotel if you will be in Florence. The staff was…read moreaccommodating and helpful and the location was perfect. My husband and I had planned a trip to Italy for September 2020. I purchased a pre-paid, nonrefundable room at Antica Torre Tornabuoni in late 2019 because there was no reason we wouldn't go on the trip, so why not save a little bit of money? Hello COVID-19. I was resigned to losing my money, but figured it couldn't hurt to reach out to the hotel and ask if they would change our reservation to 2021. I emailed the hotel and immediately heard back from the hotel manager, who was gracious and happy to accommodate. We stayed in Florence at two different points in our trip, so I had two separate reservations, each for a Grand Deluxe room. I didn't realize there are only two of these rooms at the hotel and each has a private terrace. Room 503 was a touch smaller, but had a slightly larger terrace with a view of the Duomo. Room 502 was enormous with a slightly smaller terrace with a view of "old" Florence. Both rooms were absolutely worth it. The hotel is located in medieval towers. When you step through the front door, you aren't sure what you are getting into. You do not immediately see the reception desk. Keep going to the end of the entry, past the elevator, and you come to a small reception. The reception staff are welcoming, friendly, and helpful. We were checked in and the manager showed us how to use the fob attached to our key to make the elevator work. (Later in our stays, the reception staff were extremely helpful as they held our luggage, gave us umbrellas, and reserved us an early-morning taxi.) We were very happy with our rooms, as I mentioned. They were comfortable, had the amenities we needed, and there is a book in the room with lots of history and local recommendations. The breakfast room was easy to access from the 5th floor where our rooms were located. Due to COVID-19, there were friendly staff members wearing gloves and masks who served you what items you wanted from the buffet. There is seating outside and inside. The hotel also has a large terrace open to all of its guests with wonderful views of the city. It is especially beautiful to see the city lit up at night. The hotel is located one bridge down from the Ponte Vecchio. it was easy to walk everywhere we wanted to go and easy to navigate to and from the hotel. So, why 4.5 stars instead of 5 if this hotel is so perfect and I would stay there again? With a medieval building, things happen. There was a sulfer smell in one of our bathrooms that seemed to be emanating from the bidet. The main elevator broke down during our stay, so we had to use the very slow and ancient one by reception. Neither of these things were horrible, but they weren't ideal. That said, I can't imagine a better place to stay in Florence--location, comfort, views, atmosphere; the Antica Torre Tornabuoni has it all.

The Loggia Rooftop Bar at Palazzo Guadagni might be my favorite place to get a drink in Florence…read more It was our first stop for aperitivo and I'm still thinking about how it was the perfect start to a great trip. A fairytale-like experience, with gorgeous views of Santo Spirito and the terracotta-tiled rooftops. It's a little expensive, but what you'd expect at a hotel rooftop bar and I feel it's worth the splurge. There's a full cocktail menu, including various spritzes and wines, so have at it. I prefer sticking to a spritz or wine (in general) in Italy and of course their Aperol Spritz is on point. They'll serve you little snacky snacks like olives, chips and taralli, which I appreciate (and wish the majority of places in the states did this, but I find that only the most pricey hotel bars give you snacks. Don't you think snacks are crucial when drinking?) Heating lamps in chillier weather allow for you to enjoy the experience practically all year long. Note: they can accommodate groups of 4-6 on the couches that line the interior of the terrace, but if you're a table of 2, you get to be right at the best viewpoint. The crowd is as touristy as you'd expect and on my last visit, I found it leaning towards folks in their 20s (I sure as hell wasn't drinking in bars like this when I was in my 20s). Service is prompt and slightly formal, if not the warmest you'll experience in town. And as you'd expect, you're welcome to stay for a while, taking in the sunset or evening as you like, an idyllic way to get your night started.

Booked a reservation at Loggia Rooftop Bar at Palazzo Guadagni weeks in advance and was so happy I…read moredid. This place was excellent - great cocktails (and snacks), great views, and good service. Recommend to everyone looking for an aperitif / appertivo on the other side of the river.

highly recommended. This place is the perfect location for a trip to Firenze. It is close to all…read morethe restaurants and visitor sites but still very quiet. The staff is attentive and friendly. They also accommodated my early check in request which I appreciate. Definitely stay here!

Residenza La Musa is a lovely eight room boutique hotel and was one of the highlights of our…read moreFlorence stay. The hotel is in an intelligently restored old building, keeping the authentic walls and frescos and blending them with modern amenties. Our room was quite large, with plenty of room to spread out during our seven night stay. A large, comfortable bed, A/C, clothes closet, safe, mini fridge, 50 inch TV - all made this feel like home. The bathroom is gorgeous: shower, two sinks and a tub. Privacy might be a concern for some: only a curtain separates the bathroom from the bedroom and the toilet door is all glass. The staff was incredibly gracious and helpful throughout - top-notch and the best we found in our 3+ weeks in Italy. Personalized attention and concern, very refreshing. The morning breakfast, kicked off with cappuccino, featured a wide array of cheeses, pastries, fresh-squeezed juices and a delicious Benedict. Asides from a short snack, this was heavy enough to tide us over till dinner. The breakfast takes place in an elegant side room: small, individual tables with table cloths gives it a restaurant feel. Perfect location on a quiet side street near the Arno River, letting you escape the intense crowds for a short time. We took advantage of a small convenience store around the corner to replenish bottled water and various sundries. We will definitely stay here if we have the opportunity to return to Florence.