I recently came here for the first time for an oil change. I would definitely recommend this place…read more I received my car same day, the oil change was reasonably priced (about $60 for my car), and the employees very friendly. After dropping my car off, I received an electronic invoice with a cost estimate and detail of services. You have to electronically accept or decline the services on the invoice before they start working on the car. This is super helpful and transparent. While inspecting my car during the oil change, they discovered my car needed additional work. They sent an updated invoice with the estimated cost and details of the recommended additional work, as well as pictures. Same thing, you have to accept or decline before they proceed. I really appreciate the transparency and good customer service here.

I went in for a wheel replacement and got my car and noticed that my alignment was not right. They…read moredid it for free but when I got my car back, I started to notice that my 1-2 gear was slipping. I went to my dashcam if they did something to it. I found out that one of the technicians was using sports mode on my vehicle, flooring it out of corners, and was playing with my paddle shifters. They drove it like this when they were taking it for a "car wash". I recommend not taking your car there it's not worth it. They break and wear cars out more than they fix it.

I was due for an oil change and needed one on the fly. I saw some ads for Valvoline which stated 15…read moreminute oil changes so I decided to go there. Upon my arrival, there were many cars so I hopped in line. I am weary of places that do not post their prices so I asked the gentleman who was numbering the car order. He said $55 for regular, $87 for blend, and $105 for full synthetic. I had tried to call beforehand and ask too but no answer. The line moved at a decent speed, there are 3 stations inside. Once I got in, they scanned my car tag. One person was on the computer typing info in, one was doing the oil change below and one was doing other maintenance. The one doing maintenance had added more air to my tires which I didn't need since I just did them. I was at 33/34 for my 4 car sedan and he added up to 39/41. That's more than necessary. I let out some air after the visit. They checked my air filter which needed to be changed but I didn't bother with that since I have it at home. Not sure how much they would have charged for that. They tested my battery and said it was "critical" which I knew was false since I just changed my battery last year. The attendance said maybe it was the tester and retested with another tone which said my battery was fine. Suspect. I chose synthetic blend and I had found a $25 coupon online so it came out to $55 after. It did take about 15 minutes once I was in the garage. Honestly, I never trust car places. I feel like they are always trying to fix something or sell something. Just be smart and do your research before going to any place. The guy added a sticker which added 3k miles on which I know most car on blend or synthetic can do more. So be mindful. Would I come back if needed? If needed yes but I would only want an oil change and nothing else checked since I know to check it myself.

Thanks to Wensclas and Peterson, I was able to receive all that I needed in a timely manner, and at…read morean affordable price. This Valvoline is busy for a reason. 10/10, would recommend!

I went in for a simple oil change and had a really disappointing experience. The man who helped me…read more(I believe he was the general manager) was extremely rude and had a bad attitude from the start. On top of that, he actually tried to get me to help with the service, which was uncomfortable and completely unprofessional. Customer service matters, and this was honestly one of the worst experiences I've had. I don't recommend coming here -- it's worth driving further into Boston to get better service elsewhere. I live in the community and have already been telling people about this experience, and I've also heard several similar stories from others. Honestly, it makes sense why the parking lot is usually empty.

HORRIBLE CUSTOMER SERVICE AND FAULTY PARTS/MATERIALS. Went here to get an oil change on Friday. Had…read moreno oil in my car by Saturday. I called in and they told me to stop and check the oil level. There was absolutely no oil on the dip stick! The technician on the phone told me to buy oil and add it to the engine. They're closed on Sunday so I was told to come back Monday. Monday came and I had to add more oil to the engine just to get it to the shop. Apparently they installed an oil filter with a faulty gasket. An employee there informed me that a lot of cars have been coming back with the same issue. I was seeking some compensation for the oil bought and time spent coming back to do the job correctly. Everyone seemed nice until the final boss showed up. He said he was just a floating manager, but he didn't want to give me his name. You can't miss him.. he was the hillbilly looking guy with glasses. Probably a big Mountain Dew drinker. Anyways, he took no fault at all and said that they did everything correctly. It was a bad part, therefore, they are not at fault and offer no compensation. I asked if I should reach out to corporate. He said I could but they would just send that claim to that office and they'll reject the claim.. since it's CLEARLY not their fault. I asked if he thought it was fair that I had to buy more oil when they messed up. He ignored me and ordered me out of HIS bay. The end. We got this oil change right before our road trip. Luckily, we caught it in time and made it home safe. The car was constantly leaking oil for 3 days, so the whole bottom of the car and back of the car is completely covered in oil. Did they offer to clean it off for us.. YES. Did they lift up a single rag.. NO. So if you value your car, and your life.. I would stay away from this place. If you want to roll the dice and come here anyways.. ask Billy Bob if they still have faulty oil filters and refer him to this review. Thanks!

This place is the cheapest and best place to get an oil change in Dorchester…read more The team is amazing. They have the best attitudes and work exceptionally well together and even if there are a few cars there. They wait isnt long. My oil was changed by Moe. Great guy, hard worker.

I changed my review from 5 to 2 Stars for the following reasons: I have been using this service for…read more9 years; The last 3 times I went, my car had oil problems. 1 - They invoiced 6 quarts of oil when they only put 4 quarts. 2 - They replaced the dipstick in my car with a defective one. 3 - again my car was missing 2 quarts of oil, when the invoice says it had 6 quarts. I can't take the chance of failing. My vehicle is my means of production. I can express my frustration but I like to let know others about this behavior and faults.

What can I say? These guys are practically magicians at express car detailing. The workmanship is…read moreamazing the cost is very reasonable and the finished product will not disappoint. I promise!

Solid car wash! Interior service is pretty good. Make a reservation though ! Glad it's close to…read morehome.

Wilfredo over at Fresh Start was great . He went over all my different options and explained the…read morelaws and what he felt was best for my situation . He took my truck for less than an hour and when I picked it up he discussed my warranty and went over some other options to consider down the road to protect my truck .

Outstanding work on an interior detail! Great work, good value, outstanding communication,…read morethoroughly professional in every way. A tip for finding the place - it is behind the Goal Post bar with a shared parking lot, and not very visible from the road.

They took my son right away!!have always had great work done by these people.been around a long timeread more

We had a very bad experience at this shop. We brought our own car battery and asked them to help…read moreinstall it. Before they started, we clearly asked about the price, and the owner told us it would be $8. After finishing the installation, they suddenly told us the price was $80. After arguing, they finally charged us $30, which was still not what we agreed on. They also tried to take our old battery without asking. This felt very dishonest and misleading. Please be careful if you plan to get any car service here.

I can't say enough good things about this shop! As a young woman, it can be intimidating dealing…read morewith car issues and not knowing who to trust--but these guys have been nothing but honest, fair, and incredibly helpful every single time. They've fixed my car multiple times the same day, given me very reasonable prices, and always made sure I left feeling confident about the work done. I've never once felt taken advantage of or pressured into unnecessary repairs. I'm writing this review because they truly deserve the recognition--good, trustworthy auto shops like this are rare, especially in the Boston area!

disappointed in the service here. lack of knowledge and unwilling to work with a paying customer.read more

The team at Forest Hills Auto Service went above and beyond to get my windshield fluid reservoir…read morereplaced within a few hours. All the dealerships nearby were estimating a week to order the part, but the team here tracked down the part locally & drove to pick it up (on a snowy afternoon!). The price was very reasonable and well worth the excellent service - I'm so grateful to Forest Hills Auto Service!

Installed hitch bracket for Lexus NX 350H. They charged me credit card processing fee without any…read morenotice or giving an option of other payment method.

HORRIBLE COMMUNICATION!!! THEY'LL TAKE YOUR MONEY FAST THO. They'll do service with out any…read morecommunication but want the payment so fast with no communication! Never been so annoyed with service

Fantastic place. Honest, hard working and good english. Alex (I presume the manager), is the best…read more All of the men there deserve a raise and more.