This is a review I should have written a while ago, but we had hoped they would correct all the…read moreoutstanding issues, they haven't. In the words of another reviewer this is the most unprofessional company we have ever had to build a pool, and we have had 3 pools built. If I could give them a minus star, I would. Poor communication. Equipment and supplies not delivered or not even ordered. Employees unprofessional to the point of rude. Plaster looks terrible and that's after draining it and repolishing it twice!! Slop and glop inside both skimmers. Copping coming apart, and it's only been one year. I could go on and on. Do your homework and find someone else to build your pool!

This is the most unprofessional company that I have ever done business with. Getting any sort of…read morecommunication throughout the process took multiple attempts on our part before we got so much as a response. Oftentimes the responses were minimal and did not address our concerns. There were issues during the build process like mis-laid tile, crooked coping, complete destruction of the yard and sprinkler, etc. When I brought up the sprinkler damage I was told that they would place a steel plate to prevent further damage after the repair, and that did not happen. Trash was routinely left all over the yard along with remnants of rebar, PVC, tiles, etc. They used my paving stones from other areas not in the worksite to help hold down their materials. I all, the work crew was very unprofessional and not respectful of the area. I was left to clean up after the work crew, because none of them took pride in cleaning up the job site as they went. Additionally they pulled/plugged the wrong drain upon install, so as I was filling the pool it was draining into groundwater. Many of the problems were as a result of lack of supervision. There was at no point routine checkins from the owner or another foreman, so workers were simply left to do as they please with no quality control or checks in place. We finally, 5 months later got to a somewhat finishing point, and now, after nearly 8 weeks we still cannot get a response to complete the punch list items. Our contact person has quit and I have been contacting the owner, Brian, for weeks with absolutely zero response.The auto-fill/leveler was not installed as discussed at design, so with the increased rains I have had to frantically and repeatedly call to get someone out before the pool floods over. I still have not been shown how to complete this as a result of their lack of installing the auto-fill/leveler. We requested a UV filter pump and that part is STILL not here, even though we signed the contract in August 2021. The pump will not properly communicate and continually shuts off. One of the spa jets is broken and does not spin. The spa jets are not consistent in their placement; some are exposed about 1/4in, and other 1/2 in. There is no consistency, nor are they flush as you would expect with a spa. The bubblers are not consistent on the tanning ledge; one is weak and one is strong, sometimes only one works. There are footprints in the plaster from where someone walked on it before it cured. For something that was supposed to have been an exciting home improvement project, this has been nothing short of a nightmare. If I could give Signature Pools a 0 star I would. I would NEVER recommend this company, ever.

In and out in 3 days as promised! The concrete company had a smooth transition once they were…read morefinished. They also graded the rest of the surrounding area to ensure smooth drainage and sod restoration. It is our little paradise with easy instruction.

Everything seemed to go smooth for the install however a few days after install we noticed the…read moreentire top of the pool had scratches and what looks like cracks all in the fiberglass. They came out once to address the issue by putting on wax and buffing it out which seemed to help until the sun shined on it and we could clearly see all the imperfections were still there. Dave then came out after we said the imperfections were still there and he admitted that the problem is the mold they used to make the pool. He said the molds need to be fixed and that they have just been too busy to fix them. We asked him if we had bought a pool from somewhere else if it would have the same imperfections and his response was probably not. He offered to sand the fiberglass but admitted it would not remove all the imperfections and would only shorten the life of the pool. We then asked for a percentage of money back due to the poor quality of the pool finish and he refused and accused us of trying to screw him even though I'm the one that paid 40k for a pool that looks like it has cracks in it when the sun light hits it. The pictures speak for themselves, they know they are putting out a flawed product and they don't care. Every pool they make using the flawed molds will look the same way. Spend your money somewhere else where they can act professional and stand behind the quality of their product because Dave and Lucas can't.

5 Star Review for Vista Pools We recently completed our pool…read moreproject with Vista Pools, and the experience was exceptional from start to finish. Scott and JJ were fantastic during every phase -- initial contact, planning, pool selection, installation, and final walkthrough. With their guidance, we chose the Thursday Pools Aspen model (35×16) in Caribbean Sparkle. They clearly explained the pros and cons of each option, helped us understand what would work best for our yard, and were always willing to answer questions promptly and honestly. The installation process was flawless. The crew was professional, efficient, and respectful of our property. The pool was set perfectly, the equipment layout was clean, and there were no issues whatsoever during the build. Another major positive was their transparent payment schedule. Each payment aligned with a real project milestone, which added a level of trust and clarity that many contractors lack. Vista Pools delivered top tier service, craftsmanship, and communication. Scott and JJ truly went above and beyond. Highly recommended.

Vista Pools built us an absolutely incredible custom pool, and I can't recommend Scott, JJ, and…read moretheir team highly enough. I'm a lifelong swimmer, so I wasn't looking for a typical backyard pool. I wanted a large custom gunite / plaster pool with a full 25-yard lap lane, a shallow end, and enough space for the family to enjoy it too. Several neighbors had used Vista for fiberglass pools and had great experiences, so I reached out. Scott understood what I was trying to build right away. He put together a quote and an initial design, and after some back-and-forth, we had a plan that looked fantastic. We also walked through it at WalkYourPlans, which helped us make a few final adjustments before construction started. Once they got moving, they REALLY got moving. Within about a week, we had an enormous hole in the yard, and from there the work was nearly nonstop. Anyone who's dealt with contractors knows how unusual that is. Crews showed up, work got done, and the project kept progressing. I honestly couldn't believe how quickly and smoothly everything moved. We also made a significant change to the shallow end during the project, and they were able to accommodate it without throwing the entire schedule off. The quality of the work was excellent across the board. A friend with metalworking experience looked over the rebar and was very impressed. The gunite and plaster turned out beautifully. The tile crew nailed the lap-lane markings exactly the way I wanted them. My only small regret is that we didn't choose darker marker tiles on the stairs, but that's a design choice on our end, not a problem with the workmanship. Vista also selected a full Hayward equipment setup for us, including filtration, lighting, heating and cooling, automation, and saltwater chlorination. Everything has worked together very well. We started with the normal new-plaster process and switched over to saltwater afterward. One thing I'd tell anyone considering a large gunite / plaster pool is to take the startup and maintenance seriously. The bigger the pool, the more water chemistry and cleaning you're dealing with. During the first month, daily brushing is essential. Honestly, twice a day is even better if you can manage it. Keeping dirt and debris off the new plaster takes effort, and it's definitely a workout. Vista will get you started and answer questions, but after the handoff, maintaining the water becomes your responsibility. Buy a good test kit and the proper cleaning tools before the pool is finished. If you enjoy learning how everything works, you'll probably have fun with it. If not, budget for professional pool service. For me, this pool has genuinely been life-changing. I knew I'd enjoy having one, but I didn't realize how much it would mean to have a lap lane available whenever I wanted it. It turns out this was basically a lifelong dream I hadn't fully recognized until it was finished. Scott and JJ delivered something truly special for us. The pool looks amazing, works beautifully, and has completely changed how we use our home. I'd hire Vista Pools again without hesitation.

I called Hasz Life Pools because my pump wasn't working. They were able to come out pretty quick…read moreand fixed it. Thankfully, it was an easy fix, but they were affordable, communicative, and very nice.

Hasz Life Pools is a great company. These guys are the real deal. Special shout out to Nate, who…read morealways goes above and beyond. I love supporting this small family owned business.

Corral tested my pool water and suggested chemicals needed to balance the water. The chemicals were…read morepriced less than discount online stores. Good customer service!

Coral Swimming Pool Supplies is a great pool service company. I use them to open and close my pool…read moreand for all my pool and equipment repairs. I am very satisfied with their sales and services.

We had the worst experience with Jamie and his company. Shortly after getting our pool resurfaced,…read morecalcium nodules began to appear indicating that the concrete failed to bond correctly. They used an incorrect mixture that unfortunately ruined the surface and will inevitably cause cracks throughout the pool. This information was brought to Jamie's attention while it was under warranty and he agreed to make it right. Then he started playing the blame game. It was the concrete workers fault (that he hired). It was the new saltwater filter that caused it etc. All laughable excuses. Now Jamie is not returning calls and messages after agreeing to resurface the pool under the contracted warranty. My next steps are legal action against JBR pools. Do not hire this company under any circumstances if you want a pool job done right!

JBR pools did an excellent job. They were very efficient and…read morecompleted the project in a timely manner and charged a fair price. Would highly recommend them.

If you need any help with your pool this season I highly recommend this company! Matt is very…read moreprofessional, friendly and knowledgeable. He was able to clean up my pool that the storms had made a mess of, and gave me lots of useful information and he will be maintaining it throughout the season. We will absolutely call him for all of our pool needs.

Good work. Pool looks great. It was pea soup green before it was cleaned. Now we can swim in it.read more

5 stars for blue horizon. These guys are so professional, prompt, and do a stellar job every week…read more I love that we aren't just paying for a pool cleaner, but that they also help with any repairs, maintenance, troubleshooting etc. If you have a pool you know things can pop up all the time so it's great having the Blue Horizion team on hand to fix everything. They are proactive too and can tell me if a problem is on the horizon and address it before it becomes a bigger issue. The pool looks incredible and they are the only company I trust to work on such a huge investment! Highly recommend.