Mike the Pool guy that came out and his assistant were great. They explained everything to me as…read morethey went. My problem is with the woman how makes the appointments named Kerry. I left a message to have a phone call returned twice and didn't receive one. When I was able to finally track her down, she was very rude and condescending. To the point I wish I never spent money with Fiesta. I didn't feel like a valued costumer. They opened my pool but wanted to charge me extra to tell me the state of my pool and equipment in an email. I feel if something was off about the pool they wouldn't have hasted to make some money off the repairs. Same way their chemicals are ridiculously overpriced. GO SOMEWHERE ELSE! 2 stars just because of Mike the pool guy.

I just bought my house, first time having a pool. I made an appointment online to winterize and put…read morecover on my pool and paid for the service online. I did not receive a follow up email to confirm my appt or inform me of an appt. I called in and spoke with Kerri Record who let me know that email goes to spam sometimes and she would email or call me back with a date and let me know they put on cover. No email in spam. Week and a half went by with no communication, so I sent in email so I could know a date. She replied saying the date. On the day of while they were servicing I received a call from servicer saying they would not put on cover because it wasn't bought from them although I was not informed of that. Very frustrated with service as I stated I did not have prior knowledge of pools. Not a happy customer and will not be using them again.

Never going back there. The salesman are like really bad used car-sales men. They will tell you…read moreeverything you want to hear but won't back it up in writing. If you can't put on paper or what you were promising me then you are going to fail, but you're not taking me with you.

From the owner: Our store offers the latest technologies to diagnose your water samples and help you achieve…read morecrystal clear pool and hot tub waters. Our staff is also expertly trained to assist with all of your mechanical and maintenance needs. If your project is new we at Paradise Pools & Hot Tubs feel that our Artesian Spas and Trevi Pools line offer you the highest quality products at the best value in all of Tulsa and its surrounding areas.

Paid in full for a swim spa. Made a deal to have a section of driveway added , 6 months after…read moremaking that deal . I gave him Ryan ( the owner) 1 month to complete the job or would return my money, well that time came and went , now he sais you owe 5 or 6 grand for the un complete drive . Let's mention that they had not even applied for a permit to go into the city easement. When they said they were coming to do the drive way . , so now it's come to having to hire an attorney . To put a lean on there business to return my money

This company is terrible. The put nothing on your driveway to protect it and you end up having to…read morereplace it. The installation was 2 months late. The pool was not level. They destroy your yard they have the gravel dumped in your grass which you have to remove. Otherwise when you mow you run the risk of rocks breaking your or a neighbors window. Very unprofessional. In Okc as well.

So I am once again amending my review-and I shoukd have done this a few weeks ago. After I posted…read morethe last one Neal did reach out to me which I appreciated. They also had a team come out and clean the pool and filters as well as giving me a second set since the first ones had been through so much. Though the road was long and arduous with many bumps and bruises along the way. We finally have a beautiful pool, that we are enjoying immensely! So to Josh. Neal & especially Levi I say thank you. I regret it was such a stressful install for all of us but I am grateful for all you have done to make things right and get me swimming! Now if my grass will finish filling in, it will be really lovely!

Every thing seams to be good until you have an issue with your unit. Then trying to get some one…read moreout to repair it. I have ben to the store and had some one take message to have the repair people to call and never get a call back. Call on the phone and get the same run around. you would think after spending $10,000 that you get some help so its now ben almost 6 weeks and still nothing. Just went on line and put in another request for service. We will see how that goes. Worst part is that it is under WARRANTY. Not Good

I just moved to Tulsa Oklahoma, I decided to put in a pool, I start going to a church in tulsa was…read morementioning a pool project, the gal behind me said, Blue Haven pools, we just had one done. Amazing company, so we decided to go with them. I had no idea customer service existed, this company was amazing. My pool flooded with mud and rocks, 9:00 they were here, they worked for two days, came back until it was spotless. I was shocked, I cannot believe how beautiful the craftsmanship is also. They are way more OCD than I am. Thank you Blue haven pools, making dreams come true, and I company I know I can trust. I have built homes and countless items, most often you have to babysit. This company was spectacular, the knowledge base was amazing. The design from start to finish. Each rock was hand picked, hand sculpted. It's not a pool, it's a work of art. If you want a pool that is special and unique, Blue Haven Pool and Spas is the right company. If you don't want to worry about perfection, make the right choice, Blue Haven Pools and spa. The waterfalls after a hard day at the office, wow. This company is highly recommended, and also a person I just meet recommended the company. These are things you don't take chances in. You are handing over large amounts of money on faith. This company has been around since 1950. My kids got burned by the wrong company. Don't take the chance, hire Blue Haven Pools.

Had to babysit them throughout the process, constantly forgot things we spoke about. Hardly had any…read morecommunication as to when something was going to happen. After every step in the process we had to clean up the trash left between sub contractors. Even though we took down a section of our fence next to a new construction lot, so they wouldn't screw up the drive they still drove a dump truck of gravel into the back yard and broke a 10x6 section. (Not there problem). Have complete disregard for all landscaping, had to bring in my own yard grader to fix there problems. They said a pool cover was included and after everything is finished try to get you to pay an extra 5k for it. Buyers be warned they will screw you

Everyone from Byrd Pool are fantastic and Matt especially is great at repairs and they will do…read moretheir best to save you money and get the job fast and their work is supreme. Thanks again Byrd Pool. Great Work!

Byrd Pool Service has been taking care of our pool for over two years and we are very happy. Our…read moreregular service guy, James, really knows his stuff. He makes sure our system gets what it needs and frequently suggests ways to save money on any repairs or updates needed.

Just starting the process with Vivion but have good things to say. Drew and Levi have been more…read morethan patient as we have really struggled with finding the right design. Thank you both for your resilience! Looking forward to work on the ground. Ps, ice chest is full of beer on the back porch. Go team.

From the owner: Custom in-ground swimming pool and spa design and construction. Swimming pool inspections,…read morerepairs, and services.