Awesome work!!! These guys keep you in the loop throughout the entire process. Fabulous work and…read moreSteven took great care of us. Highly recommended

My experience with Gunite Pools of Tulsa was incredibly disappointing and I would not recommend…read morethem. In fact, I would strongly encourage anyone looking for a pool contractor to look elsewhere and save yourself a lot of stress. There were numerous failures, delays, problems, and empty promises. When I complained, Larry and Steven both treated me like I was over reacting and I received multiple assurances (in writing) that my project would be completed on time and that my project was a priority. It took 6 months instead of 2 to complete the pool - some of the later delays were due to winter weather however the project should have been finished long before winter weather set in. I signed the contract on Aug 15, 2014. Construction began Sept 9, 2014 and I was told the pool would be finished by the end of October. I heated and used the spa on January 26 but the cleaning system was not working properly until March 13, 2015. They initially framed the pool in the wrong location. They cut an electrical line in two places when digging for the plumbing lines. Note: destruction of landscaping and any utility line damage is the responsibility of the homeowner. They ordered and installed the wrong tile / stone on the spa TWICE despite me meeting with Larry at the tile store to pick out the tile and following up with an email listing (in detail) the choices. They rarely worked more than one day a week and provided no explanation for the delays. I have a 2-3 acre yard and they drove all over it, leaving deep ruts even though I had asked they only enter on the north side of the property. They completed the plaster for the pool in the dead of winter and then informed me that I had to fill the pool and brush the plaster for at least a week while it cured (in freezing temps). They emptied the spa after it was filled and left the hose on filling it (without calling to explain why or advise that the water was running at my house while I was at work). Larry is rarely on site for more than a few hours when his crew is on site and was never here when the outside contractors came (i.e. gunite and concrete decking) even though Steven assured me he would be there. They provided estimates for the electrician and plumber to run propane to the heater during the contract negotiation, then Larry was giving me estimates that were twice those amounts when it came time to hire them. They didn't give me adequate information in order to hire a qualified electrician. They failed to install an autofill line that was included in my contract. They installed a Paramount in-floor cleaning system which would not work properly - after multiple complaints and my withholding of the final retainer (10%), they threatened to put a lien on my property. Paramount only sells through authorized dealers and Gunite Pools was not an authorized installer or seller. They were buying them from another pool company and finally that pool company owner had to come out and explain to Larry how the installation should be fixed. Some of the cleaning heads had not even been installed and most of the remainder had been installed with the wrong size orifice. I had asked about the pressure gauge on the top of the cleaning system and Larry actually told me that it served no purpose other than pressure testing during installation - while, in fact, this pressure gauge must be pressuring up to 18 or 20 for the cleaning system to work effectively. They have no idea how to operate or program the Easy Touch Automation System and it kept shutting off at odd times in very cold temperatures and they couldn't explain why. I was finally able to troubleshoot it myself with the user manual. They turned on the pool cleaning system without installing the basket to catch debris and this sucked leaves and debris into the plumbing lines and then had the audacity to imply that it was my fault that the plumbing lines had to be cleaned to remove leaves. When they came out to trouble shoot the cleaning system not operating properly, (this is when they had to clean the leaves out of the lines) they left the union connectors loose in two places between the equipment and the water was leaking. In the end - I do have a working pool but I spent a lot of time and frustration getting them to correct things that were not working or were done wrong. There are several cosmetic issues that I finally quit complaining about. Bottom line, they were very defensive about all of the mistakes and it sometimes required me making multiple complaints before the issue was corrected. Their excuse was that every pool contractor fails to meet deadlines and runs into these issues. I'll let you judge for yourself if you think this number of errors and missteps is acceptable.

This is a review I should have written a while ago, but we had hoped they would correct all the…read moreoutstanding issues, they haven't. In the words of another reviewer this is the most unprofessional company we have ever had to build a pool, and we have had 3 pools built. If I could give them a minus star, I would. Poor communication. Equipment and supplies not delivered or not even ordered. Employees unprofessional to the point of rude. Plaster looks terrible and that's after draining it and repolishing it twice!! Slop and glop inside both skimmers. Copping coming apart, and it's only been one year. I could go on and on. Do your homework and find someone else to build your pool!

This is the most unprofessional company that I have ever done business with. Getting any sort of…read morecommunication throughout the process took multiple attempts on our part before we got so much as a response. Oftentimes the responses were minimal and did not address our concerns. There were issues during the build process like mis-laid tile, crooked coping, complete destruction of the yard and sprinkler, etc. When I brought up the sprinkler damage I was told that they would place a steel plate to prevent further damage after the repair, and that did not happen. Trash was routinely left all over the yard along with remnants of rebar, PVC, tiles, etc. They used my paving stones from other areas not in the worksite to help hold down their materials. I all, the work crew was very unprofessional and not respectful of the area. I was left to clean up after the work crew, because none of them took pride in cleaning up the job site as they went. Additionally they pulled/plugged the wrong drain upon install, so as I was filling the pool it was draining into groundwater. Many of the problems were as a result of lack of supervision. There was at no point routine checkins from the owner or another foreman, so workers were simply left to do as they please with no quality control or checks in place. We finally, 5 months later got to a somewhat finishing point, and now, after nearly 8 weeks we still cannot get a response to complete the punch list items. Our contact person has quit and I have been contacting the owner, Brian, for weeks with absolutely zero response.The auto-fill/leveler was not installed as discussed at design, so with the increased rains I have had to frantically and repeatedly call to get someone out before the pool floods over. I still have not been shown how to complete this as a result of their lack of installing the auto-fill/leveler. We requested a UV filter pump and that part is STILL not here, even though we signed the contract in August 2021. The pump will not properly communicate and continually shuts off. One of the spa jets is broken and does not spin. The spa jets are not consistent in their placement; some are exposed about 1/4in, and other 1/2 in. There is no consistency, nor are they flush as you would expect with a spa. The bubblers are not consistent on the tanning ledge; one is weak and one is strong, sometimes only one works. There are footprints in the plaster from where someone walked on it before it cured. For something that was supposed to have been an exciting home improvement project, this has been nothing short of a nightmare. If I could give Signature Pools a 0 star I would. I would NEVER recommend this company, ever.

These guys really know what they're talking about! When I was calling around looking for someone to…read morefix issues with my older pool, it seemed like no one in town knew how to fix a pool and a spa and know how to tile all under the same company. Finally, my dad told me about elite pool service. They came out on the first appointment and not only identified all the issues I was experiencing, but also took me through " pool school " for my system. I had already done some research and talk to some people, but Mark walked me through all the different options to fix the issues I was facing, and why some fixes can be better than others. I really felt confident, knowing not only how to use my own pool but the best options to repair. They also offer pool cleaning at the same rate as our current pool guy, but I will definitely be making the switch to them, knowing that I have an experienced company behind my cleaner if I ever need anything!

weekly cleaning service is inconsistent. spent close to $10K on pump/heater/electrical…read morerepairs and still not working properly. impossible to get anyone out for maintenance. owner is less than friendly.

I just moved to Tulsa Oklahoma, I decided to put in a pool, I start going to a church in tulsa was…read morementioning a pool project, the gal behind me said, Blue Haven pools, we just had one done. Amazing company, so we decided to go with them. I had no idea customer service existed, this company was amazing. My pool flooded with mud and rocks, 9:00 they were here, they worked for two days, came back until it was spotless. I was shocked, I cannot believe how beautiful the craftsmanship is also. They are way more OCD than I am. Thank you Blue haven pools, making dreams come true, and I company I know I can trust. I have built homes and countless items, most often you have to babysit. This company was spectacular, the knowledge base was amazing. The design from start to finish. Each rock was hand picked, hand sculpted. It's not a pool, it's a work of art. If you want a pool that is special and unique, Blue Haven Pool and Spas is the right company. If you don't want to worry about perfection, make the right choice, Blue Haven Pools and spa. The waterfalls after a hard day at the office, wow. This company is highly recommended, and also a person I just meet recommended the company. These are things you don't take chances in. You are handing over large amounts of money on faith. This company has been around since 1950. My kids got burned by the wrong company. Don't take the chance, hire Blue Haven Pools.

Had to babysit them throughout the process, constantly forgot things we spoke about. Hardly had any…read morecommunication as to when something was going to happen. After every step in the process we had to clean up the trash left between sub contractors. Even though we took down a section of our fence next to a new construction lot, so they wouldn't screw up the drive they still drove a dump truck of gravel into the back yard and broke a 10x6 section. (Not there problem). Have complete disregard for all landscaping, had to bring in my own yard grader to fix there problems. They said a pool cover was included and after everything is finished try to get you to pay an extra 5k for it. Buyers be warned they will screw you

very dissatisfied with the quality of work and the lack of standing behind the workmanship of the…read moresubcontractors hired by Anthem Pools. Our pool was completed February 2023 had to be replastered October 2023 and when opened for the spring in May 2024 the plaster is discolored cracked has globs of plaster on the bottom. Not to mention there is Wood in the skimmer boxes that is peeling into the pool. There is tile with no grout and the owner of Anthem Pools who claims to be a veteran and uses that to his benefit, has decided not to stand behind his work at our home my husband who is a 20 year member of the US Air Force and veteran does not recommend this company.

Referred Anthem Pools for my clients and they are happy with their service and qualityread more