Working with this company is a pleasure. Cars are beautiful. Drivers are excellent. And the owner…read moremakes everything se I'm all set emless. I did the review

Tex was on time and very polite. The interior of the vehicle could have been cleaner. Their was…read moresome dust on the door panels. It looked like it needed an interior cleaning.

Excellent service...right on time..beautiful town care...very knowledgeable about the city. Picked…read moreme back up five days later right on time. I would highly recommend

From the owner: We offer professional and affordable black car service and airport transportation to Cleveland,…read moreAkron, and Burke Lake Front and airports. Let our courteous drivers worry about traffic, airport delays, and getting you to and from your destination, so you can focus on the meetings ahead or getting home to your family. Using FAA flight tracking, GPS vehicle locators, and real-time airport traffic updates, we are able to keep track of all of our vehicles and all of our customers' flights. Whether there are airport delays, traffic jams, or early arrivals, we know about all of them in real time and can adjust our service to compensate. For your next flight into or out of Cleveland, OH, don't worry about parking, shuttle service, or warming up a cold car. Let us take care of all of your airport transportation needs. With a comfortable car, your choice of news paper, and your favorite beverage, our ground transportation service will make the ride easy and enjoyable.

As always, Kirk and his staff provided professional service which meets or exceeds our…read moreExpectations. Continual communication starting the day before your reservation until the time they pull into your driveway makes it hassle free! Out driver Taurean was extremely professional, pleasant and thoughtful. Thank you Captains Car Service!!! You've done it again!!

Excellent service. Have used them in the past for vacation, and just used them again. We wouldn't…read morecall anyone else.

I reached out to Mark to get a quote and his response was so unprofessional and pathetic. Our…read moreflight is at 5 am and I asked for a quote to be picked up at 2am from Vermilion. His response was 150-175 dollars! I said yea, no way thats over double what others charge and his response " guess you can tell how much I want to be up at 2am " That's how you do business? What a joke

I've been using Mark S's MyDr1ver as a livery for NFL football games and other occasions in 2023…read more Because of Mark's superior professional service in consistency, timeliness, the cleanliness and excellent repair of his vehicle, and his personable characteristics, I'm hoping MyDr1ver will be available to me for a long, long time.

Our driver Howard was wonderful. Clean car, cheaper than uber, and got us there fast and saferead more

Clean cars and professional drivers, ideal for every occasion, birthday parties/airport, shuttles,…read moreetc give them a try!!

I'm not a review writer but i have to share my experience with this organization. This was a…read morehorrible experience. Unless you're an important  VIP executive and have a well versed knowledge of the limo industry, steer clear of this company. I contacted them to get a quote for a limo for my kids prom. Everything was fine, the price seemed fair and we moved forward. When the day arrived, a black SUV pulls up instead of a limo. When i contacted them to ask the reason there wasn't a limo there, i was told that i don't understand the definition of what a limo is these days and i should have known from the price what kind of car i was getting. I'm not a frequent limo rider but when i think limo for prom, I'm not picturing a black SUV.  The rest of the unprofessional interaction played out through text (pictures attached). I asked why would i pay for a limo when a SUV showed up, and i was told the miscommunication was my fault. I don't think it's unreasonable to expect a limo when i called a limo service.  For anyone thinking of using this company, just know they don't even have any limos available. It is only SUVs so if you're not an important doctor, lawyer,  or executive then don't expect anything else from them.  I truly feel i was ripped off with the old bait and switch. The plan was to give my kid and their friends a memorable experience for this once in a lifetime senior prom. The service was provided and i was willing to pay an adjusted amount for the lack of a limo since at that point, we had no other options. However, when we texted about it the next day, Dave the owner was a wittle crabby from his trip to Europe (which he had to mention as if it pertained to the conversation what so ever). He was completely unreasonable, and accusatory. He called me cheap and went on and on about his important clients and demanded full payment because i was dumb to expect a limo from a limo service.  I'll let the pictures speak for themselves but if you're just normal folk, don't bother with fireman's LIMO service. There's no integrity here. The driver was great though

David, you are amazing and I so appreciate all your kindness and support during the snow storm…read morecoordinating my daughter's ride for college. Appreciate your promptness Tony for picking our daughter up!!! Thank you so much and happy holidays!!!

Very good prompt service and driver. Would definitely use this company again and highly recommend.read more

Mickey was great. He drove us to blossom and made sure he got us to the perfect parking spot!read more

Awesome service. Easy online booking. Driver arrived 15 minutes early. The car was clean and the…read moredriver was well dressed.

Perfect! Not only did Vince arrive on time, but he sent us text messages, reminding us of the pick…read moreup time, letting us know when he was on the way, and also advising us when he encountered a detour and would be just a couple of minutes late. The car was extremely comfortable, clean and cool. Vince was friendly and helpful and a delight to talk to. We think the price was very fair and we arrived with time to spare at the airport. I would highly recommend this service. It was perfect.

Excellent service. Very dependable! Safe transport. Glad we found them. Will definitely be our…read morefirst choice for airport transportation.