Amazing car service…read more I had to schedule last minute due to no Ubers available for my pick up time at 3 am. They were able to accommodate me for my early morning pick up from the hotel to the airport. Tony was my driver and he was amazing. Car was immaculate, service impeccable. He opened the card doors for us, loaded and unloaded the luggage and was a delight to have as a driver. This is a first class company and I am so appreciative of them and the care they took of us. Well done

Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

We used this car service for a concert at Blossom. They have a special for concerts or sporting…read moreevents. 7 hours for the price of 5. We had a great time and a wonderful driver, Kirk. We will for sure use Captains Car Service again. And highly recommended. We used this service a 2nd time. Also to Blossom. We had a different driver, named William. He was on time, personable and a good driver. I highly recommend this car service. We will continue to use them.

As always, Kirk and his staff provided professional service which meets or exceeds our…read moreExpectations. Continual communication starting the day before your reservation until the time they pull into your driveway makes it hassle free! Out driver Taurean was extremely professional, pleasant and thoughtful. Thank you Captains Car Service!!! You've done it again!!

I absolutely adore this company. The staff is prompt and accommodating. They can pick me up on a…read moremoments notice along with scheduling changes. All vehicles are spotless and the conversation is just perfect. Highly recommended!!!!

I'm not a review writer but i have to share my experience with this organization. This was a…read morehorrible experience. Unless you're an important  VIP executive and have a well versed knowledge of the limo industry, steer clear of this company. I contacted them to get a quote for a limo for my kids prom. Everything was fine, the price seemed fair and we moved forward. When the day arrived, a black SUV pulls up instead of a limo. When i contacted them to ask the reason there wasn't a limo there, i was told that i don't understand the definition of what a limo is these days and i should have known from the price what kind of car i was getting. I'm not a frequent limo rider but when i think limo for prom, I'm not picturing a black SUV.  The rest of the unprofessional interaction played out through text (pictures attached). I asked why would i pay for a limo when a SUV showed up, and i was told the miscommunication was my fault. I don't think it's unreasonable to expect a limo when i called a limo service.  For anyone thinking of using this company, just know they don't even have any limos available. It is only SUVs so if you're not an important doctor, lawyer,  or executive then don't expect anything else from them.  I truly feel i was ripped off with the old bait and switch. The plan was to give my kid and their friends a memorable experience for this once in a lifetime senior prom. The service was provided and i was willing to pay an adjusted amount for the lack of a limo since at that point, we had no other options. However, when we texted about it the next day, Dave the owner was a wittle crabby from his trip to Europe (which he had to mention as if it pertained to the conversation what so ever). He was completely unreasonable, and accusatory. He called me cheap and went on and on about his important clients and demanded full payment because i was dumb to expect a limo from a limo service.  I'll let the pictures speak for themselves but if you're just normal folk, don't bother with fireman's LIMO service. There's no integrity here. The driver was great though

Professional, very accommodating, right on time, immaculate vehicle, excellent communication…read more We also got a bonus tour of downtown Cleveland & 'The Flats'. Highly recommend Mark.

I reached out to Mark to get a quote and his response was so unprofessional and pathetic. Our…read moreflight is at 5 am and I asked for a quote to be picked up at 2am from Vermilion. His response was 150-175 dollars! I said yea, no way thats over double what others charge and his response " guess you can tell how much I want to be up at 2am " That's how you do business? What a joke

NEVER USE THIS LIMO SERVICE I booked them to/from CLE,…read morereceived my confirmation emails. THEY DID NOT SHOW UP AT MY HOUSE TODAY. I CALLED THEM 4 TIMES. NO ANSWER. JUST ANSWERING MACHINE. We finally drove ourselves to the airport but nearly missed our flights. Further, it is now 10am ET, 5 hours after we left them a message and nobody has called with an explanation. Truly unbelievable. Don't risk your vacation or business trip on these unprofessional clowns

Like others from NY, NC, CA,... who need a dependable, courteous ride service, I live in Atlanta,…read moreGeorgia and I have called on Neo Executive Sedans many times to get a ride from Canton-Akron Airport to my parents home in Warren. 60 miles one way is more than I would consider asking a neighbor, so having a company with trustworthy service is the next best thing!! Thanks ... and See you the next time I Fly to Ohio!

Our friends recommended Cleveland Taxi Limo to us as they had used them for airport transportation…read moreto/from Cleveland Hopkins. We also used them for airport transportation and I was glad to hear that they also serve Summit County and Akron Canton Airport (CAK). I had a few questions and the owner responded to my emails directly. Our driver sent us a text message when she was on her way and arrived 20 minutes early. We had a clean Lincoln MKT and water bottles were provided. Upon our return to CLE, we received a text from our driver and we're told which door to use. Quick and easy! We were returning from a long trip in Europe and so it was great to have a ride waiting for us. Thanks Renee for the friendly service to and from the airport! We will be using Cleveland Taxi Limo for all of our future transportation needs in the Cleveland area.

Brides, if you're looking for a wedding party bus/ limo look elsewhere. We hired Cleveland Taxi…read moreLimo for our wedding day in July, and the bus air conditioning was broken for the entire time, blowing hot air on everyone. After spending over a thousand dollars for wedding party hair and makeup, it did not even last until the pre-ceremony pictures because of how hot and sweaty everyone on the bus was. It was so uncomfortable, and was a horrible experience. To try to fix the air, the bus driver tried to call the company, who did not help at all, and we were instructed to call back after the wedding to request a refund. After the wedding, we did call and were not granted a refund after lots of back and forth with the company. If you value your wedding day look (hair, makeup, etc) DO NOT book Cleveland Taxi Limo. If something goes wrong, they will do nothing to fix it.

Excellent service...right on time..beautiful town care...very knowledgeable about the city. Picked…read moreme back up five days later right on time. I would highly recommend

From the owner: We offer professional and affordable black car service and airport transportation to Cleveland,…read moreAkron, and Burke Lake Front and airports. Let our courteous drivers worry about traffic, airport delays, and getting you to and from your destination, so you can focus on the meetings ahead or getting home to your family. Using FAA flight tracking, GPS vehicle locators, and real-time airport traffic updates, we are able to keep track of all of our vehicles and all of our customers' flights. Whether there are airport delays, traffic jams, or early arrivals, we know about all of them in real time and can adjust our service to compensate. For your next flight into or out of Cleveland, OH, don't worry about parking, shuttle service, or warming up a cold car. Let us take care of all of your airport transportation needs. With a comfortable car, your choice of news paper, and your favorite beverage, our ground transportation service will make the ride easy and enjoyable.

I am a frequent traveler and have never been more pleased with a transportation company! Jim's…read moreLivery Service offers luxury vehicles, experienced drivers at a fair price. Their vehicles are always clean and the drivers are always punctual even when my flights are delayed or arrive early! They are professional and always make me feel like a VIP customer! When I'm in Cleveland and need transportation, I call JLS! (216) 390-5610, jimstaxilimo.com

From the owner: Luxury transportation, Sedan's, SUV's and Limo Vans Service…read moreto and from all airports, Concerts, sporting events, special occasions, out of town business travel. Ride in comfort and style for the price of a taxi.

Perfect! Not only did Vince arrive on time, but he sent us text messages, reminding us of the pick…read moreup time, letting us know when he was on the way, and also advising us when he encountered a detour and would be just a couple of minutes late. The car was extremely comfortable, clean and cool. Vince was friendly and helpful and a delight to talk to. We think the price was very fair and we arrived with time to spare at the airport. I would highly recommend this service. It was perfect.

Excellent service. Very dependable! Safe transport. Glad we found them. Will definitely be our…read morefirst choice for airport transportation.

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.