If you are booking this company for a bachelor, bachelorette, wedding, concert, etc...RUN…read more Cleveland Party Bus Rentals, BVIP, and VIP party buses are all busses that will serve you MUCH BETTER THAN PLATINUM. Picture this: you and your friends get together for a blossom concert to enjoy what you have left of the summer, and the next morning, you wake up to an email saying you will be getting charged for "Damages." When you ask what was broken, they respond that everything is functional and no damage was done. They go on and charge your account $500 and never give you the reason for doing so. I contacted my bank, and they issued me the money back, but I got a letter charging for miscellaneous fees. When we tried to contact them multiple times, there was no response to our continuous emails and calls. Seven months later, we are still dealing with the repercussions of this horrible company. TRUST THIS COMPANY. I have heard numerous reports that DIDDY parties have been held here, too. If you wanted to get screwed over so badly, I would suggest having your husband, wife, or a friend DO IT FOR YOU. I REPEAT, THIS COMPANY IS NOT WORTH IT! All the five stars are fake accounts that they have made to promote their horrible, sketchy, and trashy bus.

My experience with Platinum started off so well, but unfortunately when it came time to really show…read moretheir customer service, their true colors showed. I had a reservation for a bachelorette group for a winery tour on May 15th. Unfortunately on May 2nd the mother of the bride was admitted to the James Cancer Center's ICU due to a complication with her battle of stage 4 lung cancer. We weren't sure how it would go, as no one does, so we waited for the bride to let us know. Unfortunately as the days passed, her mother hadn't recovered enough for the group to make it out of town. The bride was the power of medical attorney. We contacted platinum on the last possible day to get a partial refund (which we were understanding of, it's in the contract) however we were met with a complete lack of empathy or help. They said they can still bring the bus to Columbus but we would need to pay more, otherwise we would lose the money. We stated we were within the contract & the 5 days of the event & the response was "I don't have the contract in front of me, I'm not in the office." It was 4 pm at this point on a Monday after calling and dealing with them all morning. Finally we brought in a legal aid rep to call & we got a partial refund. At NO POINT was there an expression of apologies or understanding surrounding the reason why. We had to fight all day to get a partial refund. Finally, today, I was able to send a letter the social worker helping on behalf of the family sent to help with financial obligations we might not have been able to hold up on our end. I sent the letter, along with an admittedly not very nice email stating how awful the customer service had been, additionally with a link to the now viral ceremony that was held that same weekend due to the unknown of whether the mom would make it to the actual wedding stating a request for a full refund in the hopes to help our family & friends with money. The response back was almost laughable if it wasn't so heartless: "Good Morning, No further refund will be issued and I have reviewed your email carefully. Your bus was held for you, and it could have been rented to others, which caused a loss in potential business to us. This matter is closed and we wish you the best moving forward. Thank you, Dawn " my response: Dawn, Thank you for your well wishes and thoughts for the family throughout this time Sorry you lost maybe $2000. We might be losing a loved one within the next few days. Have a great day! & finally, my favorite part, the response back: "I would suggest that you concentrate what precious time you have with your loved one, vs continued pursuit of this matter. You have a great day also, Dawn" That was the first acknowledgment of the bride's mom throughout the ENTIRE ordeal of our situation & THAT was the response. Basically at this point we don't care about the money. Just know if you book with platinum, they have zero regard for you, your friends or family unless you're putting money in their pockets. https://www.today.com/health/ohio-couples-holds-impromptu-wedding-local-hospital-so-mom-fighting-t220997 here is a link to some insight into how incredible & strong Taura is, how beautiful & resilient her daughter Carley is & how incredible #TauraStrong really is. Right now we are looking at numbered days. Any and all prayers are welcome. Sorry for the long review. Platinum customer service is trash.

Our driver was well-mannered, friendly and prompt. He informed me discreetly when we went over our…read moreestimated amount of time, and told me the exact amount I would be charged extra. The 10-passenger limo we reserved was in extremely good condition, and looked very classy. It was easy to book the appointment, and the owner was polite and friendly on the phone. Their rates are comparable to others in the area, and actually cheaper than most. Highly recommended!

Celebrated our 30th anniversary this past weekend. The limo was gorgeous and so cool. Driver was…read morevery friendly.

My wife and I just got back from an absolutely amazing honeymoon, and Roy's Stow Travel made it all…read morepossible. From our first visit, their team listened carefully and put together a flawless, custom all-inclusive trip that exceeded every expectation. Everything -- flights, transfers, resort, and romantic details -- was handled perfectly with zero stress. The resort was pure paradise, and every detail went smoothly thanks to their expertise. If you're planning a honeymoon or special trip, go see Roy's Stow Travel in Stow. They truly delivered magic and incredible value. We'll be using them again for sure!

I recently booked a trip through this travel agency and was thoroughly impressed. The staff was…read morecourteous, responsive, and kept me informed. They ensured every detail was handled and I was able to just relax! Look forward to having another trip to hopefully book soon and would gladly suggest their services to anyone planning a trip.

I've been using Company car since 2005. Always reliable. Clean fleet of cars and sedans. Always on…read moretime and when you return home, I was thankful they followed my flight delays. It's rare to find a company that goes above and beyond by tracking your flight and staying on top of updates. I have always felt safe using this company and I recommend it often to others. Excellent customer service in person as well as on the phone. Thank you!

Picture this: You're coming home from an extended trip, and it's a snowy, blustery, whiteout day in…read moreCleveland. Definitely hire Company Car $ Limousine for a safe ride despite the road conditions. Nikki was the exceptional representative who arrived early, waited through airport delays at the gate, still waited for baggage claim slowness and then greeted me through the slush at door 6 to grab my luggage. Cars were spinning out on both sides of the freeway, but not us. Nikki used her skills to navigate the 26-mile trip to my home. I'm so grateful!

I have been using this service since 2006. First used it when my large family (7 of us) was…read moretraveling to Hawaii for two weeks. Did not want to handle all that luggage in my minivan and park it for such a long time. Have been a fan since. Drivers are courteous and timely. Easy to contact. Punctual. Have used the service with smaller groups and with one person. Best with groups of four or more Pricing is by trip, not by number of occupants, so it is more cost effective to use this with large groups. Traveling as one person, taxi likely cheaper, but less service friendly. Have never been disappointed. Highly recommend this service.

Mary is amazing We have used her several times and she does a fantastic job planning and arranging…read moreand all the little details that a top notch travel agent notices and takes care of.

This station reminds me of the Minneapolis train stops. Basically at this train station, anyone…read morecould hop on this train after paying getting off the bus or paying for parking since it doesn't seemed enforced. Police activity was present here. I disliked that I wasn't being informed when the next bus was coming on their screens instead of displaying useless information.

Nice newer station on the Red Line. Safe enough neighborhood and good to park your car hereread more

Danny is absolutely amazing and will insure you get to your destination safely and on time. Danny…read moretransported our group of 10 to and from Cleveland and Delaware on yesterday's wintery day. He was on-time for departure and was flexible for rest stops. Absolutely the best for safe, courteous and reliable service. You won't be disappointed.

Once upon a time (in September 2022) a girl in South Carolina got the call she'd been waiting for…read moresince May. She, the guardian, and her dad, the veteran, were on the manifest for an Honor Flight Cleveland flight to Washington DC on October 15th. Not being from the area, she googled transportation to the airport at 3:30 AM, gave Danny a call and made a reservation. She probably texted him a dozen times, paranoid that something may go wrong and she and her dad would miss this opportunity of a lifetime. Danny was very kind and patient, and assured and reassured her that it would be fine. Well it was better than fine. Toni was their driver who was actually 7 minutes early for the 2:45AM pickup after confirmation texts the day before and another one when he was on his way. The vehicle was clean and comfortable, Toni opened our doors for us, he chatted with us about the area and his different jobs and his skating and the trip, even though it wasn't a very long one to begin with, was over in a blink. Rest assured if you use Danny Boy's Transportation, you will not be disappointed. Many thanks to both Danny and Toni for their awesome service to my dad and me!