My American never showed up. They said I never called for a cab. I used Lyft the next time I needed…read morea ride.

He hung up on me when I was asking questions and he kept saying airport only but it does say taxis…read moretaxis go everywhere not just to the airport he did not have to hang up on me that is very rude and disrespectful if you don't want to work with the customers or the public then find another job

This company is still offering service during COVID and they're taking extra precautions to keep…read morecustomers safe. The driver offered my disinfectant wipes and everything. It's the small things like this that makes a world of difference. I've used them once before prior to COVID-19 and their cars are always clean and sanitized very well but now even more so. Prices are fair, and the drivers are always really nice. Will definitely be using these guys when in the Cleveland area again! Thank you, Need A Ride!

Prompt service. Driver called 30min prior to arrival. Arrived on time. Clean vehicle. Couteous…read moredriver. Only shady aspect is that the vehicle was unmarked; but arrived at the airport with no problem, so how can I complain.

Great service! Lori was my driver. She arrived early and…read morewas very friendly. I felt safe during our whole trip and would definitely use her service again. It's a plus to support our small local business.

100% reliable and just all around nice people. Never have to worry about being late…read more .......................

Our friends recommended Cleveland Taxi Limo to us as they had used them for airport transportation…read moreto/from Cleveland Hopkins. We also used them for airport transportation and I was glad to hear that they also serve Summit County and Akron Canton Airport (CAK). I had a few questions and the owner responded to my emails directly. Our driver sent us a text message when she was on her way and arrived 20 minutes early. We had a clean Lincoln MKT and water bottles were provided. Upon our return to CLE, we received a text from our driver and we're told which door to use. Quick and easy! We were returning from a long trip in Europe and so it was great to have a ride waiting for us. Thanks Renee for the friendly service to and from the airport! We will be using Cleveland Taxi Limo for all of our future transportation needs in the Cleveland area.

Brides, if you're looking for a wedding party bus/ limo look elsewhere. We hired Cleveland Taxi…read moreLimo for our wedding day in July, and the bus air conditioning was broken for the entire time, blowing hot air on everyone. After spending over a thousand dollars for wedding party hair and makeup, it did not even last until the pre-ceremony pictures because of how hot and sweaty everyone on the bus was. It was so uncomfortable, and was a horrible experience. To try to fix the air, the bus driver tried to call the company, who did not help at all, and we were instructed to call back after the wedding to request a refund. After the wedding, we did call and were not granted a refund after lots of back and forth with the company. If you value your wedding day look (hair, makeup, etc) DO NOT book Cleveland Taxi Limo. If something goes wrong, they will do nothing to fix it.

Fun driver and good recommendations on where to go for different vibes. Overall 10/10 experience.read more

We used Sunset Taxi for transporting a 7 person bachelorette party to a winery and restaurant. I…read morewas recommended this place by nearly every winery and restaurant I had spoken with. Our driver, Willito, was extremely communicative and accommodating to our party. It made the process exceptionally smooth. I would definitely recommend this place for your transportation needs!!

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

Edited to say that he did finally call back before the scheduled pickup time. Apparently there was…read morea mechanical failure with the phone. He apologized and has promised a refund. --- I scheduled and prepaid a pickup for early in the morning to go to the airport Wednesday on Monday afternoon. On Tuesday, I found out I needed to change the pickup address. I called and texted repeatedly and got no answer or call back. My last call wasn't even answered by voicemail. My last text requested a refund. We'll see what happens.

I called my daughter who gave us the number for Zone/Orange Cab and they were there in under 20…read moremins. Orange/Zone Cab have my business for now on. This was after waiting for over an hour for and yellow cab who was messin we us for over and hour and it would have been 2 hours if it wasn't for Zone saving our day !!! Zone has my business for now on. clean cars, nice friendly driver too..