Our toilets, showers, and tubs were backed up and this was on a Sunday. After I called I got a call…read morefrom the company who explained the process and that someone was working in our area and it could be up to 2 hours. I okayed that and got a text message 5-10 minutes later and replied Yes to accept the service. Then I got another text about 15 minutes later from the Service Technician saying he will be here in about an hour. After that text he arrived about 20 minutes later introduced himself and I showed him the problem. His name is Mr. Galu - I hope I spelled it correctly. My first impression was he is friendly, clean-cut, professional, courteous, competent, and wearing a mask. He went to the front of the house to look at the round pipe above the ground and saw bush roots around it. He cut the bush and roots, okay by me and I helped, and then got an electric "snake" to go down the pipe and reversed it out. This cleared out everything blocking the pipe and all was back to normal again. He asked if we had a dog and if we bathe the dog in the tub which we do. He saw a lot of dog hair and most likely was the problem after 12 years of baths. More good news! He recommended Roto-Rooter Preventative Pipe Shield Maintenance Treatment - 1 Gallon - good for at least 64 treatments and will last a year. I definitely want something like this. He had some with him and had it added to the invoice. He explained and showed me how to mix it with water, when and how to do. It is only once a month. The next day I purchased a screen to place over the tub opening to keep any dog hair from going down the drain again. I am completely satisfied and highly recommend Roto-Rooter and especially our Service Technician Mr. Galu as he is the best and would like to give him Special Thanks And Recognition (STAR) - Thank you.

We have been calling roto rooter for years and they have done a good job for fare prices, until…read morethis last time! I will take some of the blame for not getting a quote up front but charging $500 for clearing a bathroom sink clog was extreme! I have since switched companies and am as satisfied with the service and find the pricing much better! Will NEVER recommend Roto Rooter to a friend or enemy!

I can't speak more highly about Thomas Painting and Terrence. Not only did they come in with the…read moremost competitive price quote, but they also provided top-quality work. They went above and beyond, adding a third coat of paint to certain areas where it was needed, as well as, touching up a small area in the bathroom that wasn't even a part of the job scope. I would 100% use Thomas Painting again and recommend them to anyone looking for a painting refresh!

It's amazing how a fresh paint job can transform a house. I requested several quotes from various…read morecompanies before finally selecting Thomas Painting. Each company rep I met with was very personable, provided very detailed quotes and quite frankly were all priced very similarly. Paint brands were comparable across all quotes too. That said, the combination of numerous positive reviews (most on Google) plus the reasonably priced proposal finally sealed the deal with Thomas Painting. Plus, they had an opening that aligned with the timeframe that I was aiming for. Terrence, Jason and Stephania did a high quality job with our interior painting job. They were extremely polite, professional, prepped everything prior to painting and cleaned up daily. Each person was responsive to all questions, concerns and accommodated additional color selections. Terrence also had additional people on site a few days to ensure the job was completed within the projected timeframe. If you're deciding between painting yourself vs. getting it professionally done, do yourself a favor and just go for it! What Terrence and his team completed within a week would have probably taken us numerous weekends spanning several months (or in our case, postponed indefinitely). Having the house professionally painted was 100% worth the money. Overall, their work exceeded our expectations and I no longer cringe when I look at my baseboards! Every member of my household is beyond pleased with the end result. I will not hesitate to reach out again when we need the exterior painted too.

Our hot water heater burst and flooded our garage and living room. The entire padding and carpet…read morehad to be removed and the living room had to be dried out. First onSite did a Great Job of removing all the damages then repairing and painting everything! Chuck Phillips crew worked fast and efficiently to finish the job as soon as possible ! THANKS!

From the owner: First Onsite is a leading commercial disaster restoration and reconstruction company serving all 50…read moreU.S. states and Canada. We specialize in water damage restoration, fire and smoke damage, mold remediation, and full property reconstruction for healthcare, education, retail, and more. Available 24/7, 365 days a year, our teams respond fast to minimize downtime and business interruption. With 110+ locations across North America, we combine local response with national resources at any scale. Contact us today at 800.622.6433 to build your pre-loss plan or get emergency help now.

I'm so glad I found this business! They are professional, easy to communicate with, and did a…read moregreat job cleaning a sectional couch and rug. And for a very reasonable price. I will absolutely call on them again!

My sectional sofa looks like new after cleaning. Technician added cleaning of several small area…read morerugs I had at no additional charge. The owner took a great deal of time explaining there process which justified the higher quote he gave me over others Totally satisfied and will definitely call on them again.

Terrible service, the person who talks to you on the phone is rude, and they are not clear about…read morethe hidden fee's they charge. Terrible experience would not recommend to anybody.

This may be an ok company if you are paying them directly but, whatever you do... do NOT sign the…read moreform they hand you that basically says "your insurance company will pay us directly, not you". If you do this, consider it a death sentence to your home. I had a small water leak in my kitchen. The plumber removed a portion of drywall to find the leak and we saw that we had a spot of mold about the size of a potato. I called my insurance company and filed a homeowners claim. Elements came out about a week later and said they'd get started the following week. The first thing they did, was have me sign this form I spoke about. I figured it was standard and that it was just part of the process. I was wrong. Once I signed, Elements told my insurance company is was a $10,000 job and that they needed to basically destroy a 10x10 foot area in my home... which they did. They did this, solely to scam money out of my insurance company. When they told me they were going to basically ruin my house, I of course told them "no". Then they told me that once a mold claim is opened on a home, that the home could not be sold unless the mold claim was officially certified / closed. Basically, this meant that I HAD to let them ruin my home, or else I wouldn't be able to sell my house in the future. This was a lie but, I didn't know any better at the time. Anyways, they thoroughly ruined my whole kitchen. Removed 2 walls, ripped up carpet, removed tile and busted my kitchen cabinets and ruined my counter tops. All this for a spot the size of my hand, that could have been fixed in about 5 minutes with some anti-microbial spray. 5 months later, my kitchen still isn't back in order. I had multiple contractors come out and none could match my existing cabinets or flooring. The worst part is that the Elements workers were so sloppy, that they damaged parts of my house that weren't even in the work area. The bumped equipment into my walls, they banged up my front door and they ruined my floors in multiple spots OUTSIDE OF THE WORK AREA. When I called them about it, they just ignored me (since my insurance company was paying them, I had no leverage and they didn't care how they treated me) So now I've spent thousands to fix my kitchen ... my cabinets no longer match, the guys at Elements broke my granite counter tops in multiple spots, and my floors need to be complete redone... all because Elements wanted a bigger check from my insurance company. Companies like this, are the reason the cost of insurance is so high. These people are professional scam artists.

The entire team, led by Project Manager Mr. George Zeagler, demonstrated exceptional…read moreprofessionalism, efficiency and courtesy throughout the project, Randall Minor, the Adjuster, David, Melba, Harrison, Rod, Ellis, Erik and Stephen were all polite, efficient, and pleasant to work with. We're also thankful for the outstanding work done by Mr. Wesllen Nasimento and his crew on our kitchen and living room installations. The beautiful newly installed flooring exceeded our expectations, and we appreciate Mr. Wesllen Nasimento's professionalism, kindness, politeness and accommodation. Thank you very much. Kudos to you all for the job well done. Judy & Hector

Rejoinder - Paul Davis of North Florida…read more Paul Davis of North Florida continues to evade responsibility through denial and misdirection, despite overwhelming evidence of misconduct. If they maintain that they did not commit insurance fraud as i rightfully asserted, they must produce the signed Certificate of Completion (for the mitigation scope) they claim to have. I never signed such a document, and the assigned adjuster, Teri McGowan, confirmed she did not verify or approve the project's completion. The burden of proof lies with Paul Davis--not with the homeowner. I provided extensive, time-stamped photo and video evidence clearly showing that significant portions of the home were never cleaned or restored. Their own estimator, Randall Minor, acknowledged these deficiencies and confirmed that unused scope items would be removed and refunded to the insurer. I categorically reject the claim of any outstanding balance. In contrast, Paul Davis owes me for stolen insurance funds and damaged property. Their attempt to deflect accountability through vague responses is unacceptable and must be exposed.

There's a long story with this company, but the short version is they absolutely earned this…read morereview. I had multiple companies come out and quote me for a METAL roof -- specifically standing seam, NOT corrugated. There's a lot of strong competition out there, so I was extremely picky. These guys didn't just try to compete, they went above and beyond to stand out. The install came out amazing. Were there a few issues during the process? Yes. The ladder crew damaged some stucco -- they fixed it. The pool solar removal got a little messy -- they fixed that too. That's the difference. Problems happen on big jobs. What matters is whether a company takes responsibility and makes it right, and they absolutely did. The attention to detail impressed me too. They even painted the roof pipes black so everything matched cleanly. Small touch, but it shows they actually care about the finished product instead of rushing out the door. Honestly, I couldn't be happier with the final result. Check the photos below. The roof speaks for itself.

Avoid this company at all costs (literally, because if not it will cost you). They replaced my roof…read more5 1/2 years ago, and now a quarter of the roof needs to be replaced because of improper installation that causes standing water on my roof, resulting in a leak. While this leak was noticed after their industry-lagging 5-year warranty expired, a roof should last longer than 6 years before a significant portion needs to be replaced. Additionally, if you do go with this company, be leery of their warranty since they informed me that even if this leak was discovered within 5 years, it still would not have been covered because they claim it is because of bad flashing, which they did not replace in the reroof.

Less than professional "customer service". My appt was to be between 1-3. Two hour window,…read moreright????? At 2:36 I sent an email asking if they were on their way. 2:38 got a call to tell me they were running behind. When I asked why they didn't call at 2:00, was told "at 2:00 they were on time".......... They were just leaving a job and this professional stated they would be on their way. By her estimation they would arrive in 36 minutes (even though they were over 50 minutes away!!!) Did I want to wait (more than I had already waited?????) What would have happened if I didn't text????? How about spending less on advertising and more on professionals???????? Need I say I am NOT USING stanley steemer..........

Do not use this branch. It is franchised and run under the Stanley Steemer name. I had a cleaning…read moredone for a rental property and the door was knocked off the hinges. I provided pictures of the door both before it was broken, and after it was broken from my tenant. They sent someone out to "fix" the door but when they realized they couldn't do it they said it wasn't them who broke it in the first place and left. Somehow, they sent a crew to fix it and then realized they could not and in that time they decided it was no longer them who broke it. The kind woman working on the phones actually said to never use their service again and hung up! She claims she was being "cussed at" and I reminded her it was a recorded line to play it back if she felt that was true... There are plenty of carpet cleaning services in Jacksonville, I would highly recommend someone else. And the phone operator is more than happy to tell you to use someone else's services as well!

We had mold throughout our St Augustine condo due to high humidity (and a broken airco). Cisco and…read morehis team were able to remove the mold from every nook and cranny. Cisco is honest and trustworthy, and I was very pleased with his work. I felt like Cisco was cleaning our condo as if it was his own home. Cisco kept me informed of daily progress with pics and videos, and he always answered my calls. For the overwhelming job we presented to DMS, it was reasonably priced.

Cisco and his crew were fast, efficient, flexible and professional. Extremely well done job from…read moreset up to clean up. Will definitely recommend DMS Restoration to anyone who has water/mold remediation needs.

I recently purchased a home and had to leave for a month. When I returned , I walked in and my…read morehouse was flooded. Sitting water and mold everywhere! The house smelled AWFUL! I eventually made it back to the master bedroom, searching for the awful smell and BAM, there it was! The entire room had standing water. I opened up the doors to the other rooms and discovered all three rooms, two bathrooms and living room have been affected by the standing water. I was very stressed, needless to say. I reached out to a plumber (review to come soon) and he put be in touch with this business. I am so glad! They came out immediately and assured me they would help me throughout the process. I do not think I could have been sent better people!! Seriously, Garrison and Mike have been super helpful! Garrison has been communicating very well as far as what they are doing, what to expect and their plans for the following day. He's been very empathetic and caring throughout this. I have a LOT of belongings and the majority have been destroyed. The worst part is, I was in the midst of unpacking before I left a month ago because I recently purchased this home. I have boxes of clothes, shoes, accessories, purses and so much more that are now trash. Mold on so many things. Due to the bed sitting in water, the legs have cracked, clothes on hangers in the closet smell like mold. It's a disaster. I was upset at the beginning because this is not what one wants to walk into. My plan was to unpack boxes, not pack up what I can salvage. Needless to say, IF you find yourself in need of a restoration company (which I hope you don't), you can't go wrong with Garrison and Mike. If I could give more than five stars, I most definitely would. They will not disappoint you! I must say, if Garrison were not there, I'd probably be more stressed about this than I am. THANK YOU Garrison!

These guys a crooks, especially Brad. They said they would start on a Friday and called the night…read morebefore to say that one of their workers truck broke down. They were replacing some cabinet boxes in my kitchen. Turns out that they hadn't even started building the box when they called to reschedule since on Fridaty cabinet guy called me directly to see if he could stop by to match the wood. On the following Monday I fired them (why work with dishonest contractors). I told them if they had the box built bring it by on Wednesday which they did. The entire job was suppose to cost $3600. I had to email them three times to get a refund. They emailed me a week later to say that the box cost $3100 and there would be a $75 change fee!! The box cost no more than $500 to make!!!!!! No response when I complained about the service price and refund. Crooks!!!!!