Beyond disappointing customer service and for a 38 dollar t-shirt... come on. Placed an order a…read moremonth ago that included a pre sale item. Tried to contact warehouse about shipping other items ahead of pre sale. No follow up, no response to my query from their customer service, just a confirmation that it would be shipped together. Package arrives today, with item missing. Item is now sold out. No notification from them, no mention of refund, just Shopify mentioning item is sold out, but bill reflects the price. Customer service/warehouse number goes to a voicemail that is full and cannot leave a message. Do not recommend, product not worth the hype and the risk of dealing with ZERO CUSTOMER SERVICE.

This is a fun place to visit, even if you're not sports-minded! It's a little crowded with an…read moreabundance of merchandise, and you'll find just about any MO and KS sports-related apparel you'd ever want or need! They also have a lot of good "Kansas City" apparel, including the Plaza Lights, and vintage style non-sports apparel, and other items, including lots of fun socks. Seems like Mizzou sometimes gets short-changed in this KU-obsessed region, even in MO, but it is plentiful here. And everything well-organized and neatly stacked or hanging up. Among other reasons to check out Charlie Hustle are the very friendly and helpful employees, their unique lighting system on one wall that is a row of (maybe?) stadium lights, and they were decked out with holiday lights. Charlie Hustle also gives back to the community, with some proceeds benefitting Operation Breakthrough.

I wish I had gotten the name of the young lady that assisted me today. She was very friendly and…read morehelpful. She led me to the dressing room, and then found the garment I wanted in a different size. She checked out my purchase in a professional manner, and wished me a good day. I have always had a good experience at both Rally Houses on the Plaza. The best variety of Chiefs wear to be found.

This store is the bigger and better one among the two stores in Country Club Plaza. The floor is…read morehuge with thousands of products, mostly merchandise of KC teams like Chiefs and Royals. There are also local made goods and products available in some sections of the store. The inventory in much larger and with way more variety compared to the other stores couple of blocks away. The prices of the goods were similar to other RH stores. There were multiple friendly associates walking around looking to help out customers. We bought few magnets and Chief's scratch pad from the store. Loved the shopping experience at this store.

Very disappointing experience at H&M on the Country Club Plaza in Kansas City…read more I was shopping and had spent about $70 when I urgently needed to use a restroom due to my disability and spinal cord damage. I explained my situation to the employee checking me out, but was refused access. I went down the street to use a bathroom, but unfortunately ended up peeing myself a little on the way, which was extremely humiliating. I then returned to speak with the manager. I explained that because of my disability, I cannot always wait when I need to use the restroom. She told me, "I don't know what to tell you. We don't have a public restroom." I tried to educate her that turning away a disabled person who may not be able to make it to another business is something she should be ashamed of. Her response was, "Well, I'm not." I explained that I was asking for a reasonable accommodation because of a medical necessity. Instead of trying to help, security was called. I asked the manager for her name so I could file a complaint, but she refused and walked away. The employee behind the counter then told me they were calling the police and that I would be arrested if I didn't leave. I understand H&M does not have to provide a public restroom to shoppers. However, the ADA can require reasonable modifications for disabled customers when medically necessary. I left feeling humiliated and deeply disappointed by the lack of compassion. Disabled customers deserve dignity, understanding and reasonable accommodations.

I visited this store a few weeks ago and had one of the worst customer service experiences I have…read moreever encountered. I asked an employee if she could help me find the dress that was displayed on a mannequin in my size, as I had been unable to locate it on the sales floor. She told me that she needed permission to remove the dress from the mannequin and asked me to wait nearby. After waiting quite a while, I noticed another employee taking the dress off the mannequin while assisting two other customers. I approached her and explained that I had been waiting for that dress and had been told to stay nearby while the first employee got permission. She dismissed my concern, stated that no one had informed her, and proceeded to give the dress to the other customers. A short time later, I found the employee who was supposed to be helping me. She admitted that she had forgotten about me. When I tried to discuss the situation with both employees, they threatened to call security because, according to them, I was "making them uncomfortable." At that point, I left the store. It was my first visit, and it will definitely be my last. I understand that this is a large retailer and that my review may not make a difference, but customers deserve to be treated with basic courtesy and respect. The employees involved could have handled this situation much more professionally.

located in the heart of the plaza. They offer so many fun things:…read more local KC tees fun fall tees affordable & trendy super cute kids section supporting local artist and organizations Love the creativity showcased in this boutique.

I would give an even lower review if I could. They have super cute stuff, & I was ready to buy…read moreseveral items, however, I asked the guy working a question about the Hydrojugs & he was irritated to be disturbed. He replied, irritated "I don't know..". So. I'll order my hydrojugs online & will find another vendor selling the cute bags I was going to purchase. He is too busy to answer my questions, then he is too busy to take my money. Such a shame!

End of the year sales never disappoint! I can always find pieces to add to my wardrobe from Old…read moreNavy and use my rewards!

Angela the General Manager is the biggest help. She helped find the correct size pants and also…read moresteamed a shirt I needed that day. Truly amazing

As public places go, this is the gem of gems for Kansas City. It provides yet another argument K.C…read more is, in fact, a real city and long ago shed its image as a cow town on the cusp of modernity. Though its big city counterpart on the east side of the state has distinct historic and architectural relevance, Saint Louis just isn't as placid or stable feeling as K.C. Country Club Plaza just adds so much. Oh, and there's shopping. As someone else put it, this is the Beverly Hills of Missouri. True. Come to think of it, they could rename 47th Rodeo Drive, pronounce it like the livestock event and have an annual cattle drive to celebrate the city's history. Lol. Jk, jk. Kinda. In all seriousness, it's an absolute favorite for more refined fun.

Once you've been a couple times, parking is easy -- I skip the garage and just park on the street a…read moreblock or two away. Still a great mix of unique stores and restaurants, and it's a solid spot to meet people, especially if everyone's coming from different sides of the city. Sitting outside by the fountain is always fun, as long as it's not too chaotic with kids running around. Police presence is steady, which helps. I've been coming here for 30 years and it still hasn't lost its appeal.

Always A+ experience shopping!…read more All salespeople friendly, personable and helpful! Great finds as always!

I stopped by here on Sunday and the store has a great variety! The home good section has the best…read moreselection I've seen at any other store.

The plaza athletic store was incredible that I visited yesterday with a very complicated issue. I…read morehad just opened a charge card so I did not have my charge card information available. I had returns to make I had exchanges to make and I had new purchases. Stephanie was absolutely amazing and everyone on the staff was super helpful. They had a lot of inventory and if an item is not available they will order it for you. I am so grateful for the staff and making it so easy!

This is the better location to go to. Friendly staff, nice selection. It's on the plaza so it is a…read morenice area to grab dinner after.

So, I'm not quite sure what a "lifestyle store" is, but I think George supports the type of…read morelifestyle I'd like to live. This fantastic boutique doesn't have a ton of merchandise, but I want all of it. Well, not the ladies clothes, as I'm not a crossdresser. But if I were, I'd be a classy one and probably buy my clothes at George, too. Seriously, this store is nice! I'm impressed in particular by three areas: the pet stuff, their books and their dishes. Their little pet corner is small, but adorable. They had really great chew-toys, leashes, collars and dog bowls. The dog bowls would look fantastic in a modern home, and we plan on getting one of the collars for our pooch once her current one starts looking natty. Their collection of books is incredibly well curated. Lots of great cookbooks, cocktail guides and coffee table books. Also, they have a couple of kids books that certain parents would be way into, if you want your kids learning about CoCo Chanel and the like. Their dishes are all VERY nice (and quite expensive) and if I hung out with a higher tax bracket, I'd be hoping for wedding gifts from here. The store is just really pretty, as well. I was equally impressed with their fixtures and general ambiance as I was their merchandise. I'll be back for sure, as soon as I have some extra funds to spend on making my house look extra fancy.

If people were as passionate about shopping local retailers as much as they are eating at local…read morerestaurants, this store should be filled wall to wall with consumers. George is on the same level as Manifesto is to drinking and bluestem is to eating.....locally owned with great attention to detail. George is a beautiful, open and fresh boutique and design store. Everything in the store is well thought out and placed with purpose. It's a great destination for a gift, a thoughtful addition to home decor or even just a business to visit for inspiration. Stop by and treat yourself to some visual stimulation and support this locally owned boutique store in the beautiful Crestwood Shops.

Don't shop here too often but happens my regular stops didn't have any white summer dresses…read more. gladly found a suitable piece here. The store clerk was friendly and informative when approached as browsing sales indicating good deals but making me aware they were final, non returnable. We were one of a pair of three customers in the store and I didn't feel any over attention. Upon purchasing I inquired on any additional savings and again she was informative.

I absolutely love this location at the Plaza in KC. I always receive excellent and welcoming…read moreservice there. They have a great team! --Peter L was especially wonderful today, and I wanted to find a way to say, "thank you!"