Beyond disappointing customer service and for a 38 dollar t-shirt... come on. Placed an order a…read moremonth ago that included a pre sale item. Tried to contact warehouse about shipping other items ahead of pre sale. No follow up, no response to my query from their customer service, just a confirmation that it would be shipped together. Package arrives today, with item missing. Item is now sold out. No notification from them, no mention of refund, just Shopify mentioning item is sold out, but bill reflects the price. Customer service/warehouse number goes to a voicemail that is full and cannot leave a message. Do not recommend, product not worth the hype and the risk of dealing with ZERO CUSTOMER SERVICE.

Awful company. Had issues with my order and received no help. They then lied to Paypal when I…read moreraised an issue even though I gave them all the proof that I didn't receive my order. I will not support a shady company like this ever again.

This store is the bigger and better one among the two stores in Country Club Plaza. The floor is…read morehuge with thousands of products, mostly merchandise of KC teams like Chiefs and Royals. There are also local made goods and products available in some sections of the store. The inventory in much larger and with way more variety compared to the other stores couple of blocks away. The prices of the goods were similar to other RH stores. There were multiple friendly associates walking around looking to help out customers. We bought few magnets and Chief's scratch pad from the store. Loved the shopping experience at this store.

Visiting KC and was pleased to see Charlie Hustle on the Plaza as I was familiar with their online…read moreclothes. Entered the store and there were zero other customers. We walked around the smallish store for 5 minutes and were completely ignored. I tried to interact with the older gal behind the counter and she ignored me as she was on the phone. Waited another couple minutes and walked out. Walked down the street to Rally House and was immediately greeted and assisted by friendly sales person. Spent our money at Rally House.

Recently shopped the store. We were in the store for almost 90 minutes. For the first hour only one…read moreperson was there and he was behind the counter literally ignoring people (no greeting or acknowledgment) and hiding behind a giant black mask and hair. Finally another person arrived and helped us run sizes to the dressing area. But only when we sought him out. He was not attentive and no greeting. But during checkout it became disturbing because the guy behind the counter was downright creepy. I've attached a picture because a description just doesn't cut it. We couldn't understand a thing he was saying he would not speak up he was mumbling and his mask was so thick and large and his hair was hanging down you could not see his face at all. I think the company can do better with Representatives or tell this guy he needs to lighten up on his look at work. What was really an issue was the fact that you could not understand him or see his face. I'm not trying to pick on anybody for how they choose to look but when you're representing a store and you're behind the counter like this with your eyes hiding behind your hair and your face hiding behind a giant mask it's just not a good look.

Disgustingly hot and humid inside the store, outside was 72 and was cooler than inside. Not ideal…read moreto try on clothing. Not really sure why that isn't common knowledge

End of the year sales never disappoint! I can always find pieces to add to my wardrobe from Old…read moreNavy and use my rewards!

Angela the General Manager is the biggest help. She helped find the correct size pants and also…read moresteamed a shirt I needed that day. Truly amazing

As public places go, this is the gem of gems for Kansas City. It provides yet another argument K.C…read more is, in fact, a real city and long ago shed its image as a cow town on the cusp of modernity. Though its big city counterpart on the east side of the state has distinct historic and architectural relevance, Saint Louis just isn't as placid or stable feeling as K.C. Country Club Plaza just adds so much. Oh, and there's shopping. As someone else put it, this is the Beverly Hills of Missouri. True. Come to think of it, they could rename 47th Rodeo Drive, pronounce it like the livestock event and have an annual cattle drive to celebrate the city's history. Lol. Jk, jk. Kinda. In all seriousness, it's an absolute favorite for more refined fun.

I visited the Plaza during the holidays and it did not disappoint. The holiday lights are…read moreabsolutely delightful and create such a warm, festive atmosphere for walking around. I was really impressed by the sheer variety of food and shopping options. I specifically made the trip to visit the Made in KC store, and it was a total win--they have a fantastic selection of unique gifts if you're looking for something local. Getting here from downtown was a breeze via public transportation, which made the trip much more relaxing than worrying about parking. Whether you're here for the shopping or just the views, it's a KC highlight!

Always A+ experience shopping!…read more All salespeople friendly, personable and helpful! Great finds as always!

I stopped by here on Sunday and the store has a great variety! The home good section has the best…read moreselection I've seen at any other store.

The plaza athletic store was incredible that I visited yesterday with a very complicated issue. I…read morehad just opened a charge card so I did not have my charge card information available. I had returns to make I had exchanges to make and I had new purchases. Stephanie was absolutely amazing and everyone on the staff was super helpful. They had a lot of inventory and if an item is not available they will order it for you. I am so grateful for the staff and making it so easy!

This is the better location to go to. Friendly staff, nice selection. It's on the plaza so it is a…read morenice area to grab dinner after.

So, I'm not quite sure what a "lifestyle store" is, but I think George supports the type of…read morelifestyle I'd like to live. This fantastic boutique doesn't have a ton of merchandise, but I want all of it. Well, not the ladies clothes, as I'm not a crossdresser. But if I were, I'd be a classy one and probably buy my clothes at George, too. Seriously, this store is nice! I'm impressed in particular by three areas: the pet stuff, their books and their dishes. Their little pet corner is small, but adorable. They had really great chew-toys, leashes, collars and dog bowls. The dog bowls would look fantastic in a modern home, and we plan on getting one of the collars for our pooch once her current one starts looking natty. Their collection of books is incredibly well curated. Lots of great cookbooks, cocktail guides and coffee table books. Also, they have a couple of kids books that certain parents would be way into, if you want your kids learning about CoCo Chanel and the like. Their dishes are all VERY nice (and quite expensive) and if I hung out with a higher tax bracket, I'd be hoping for wedding gifts from here. The store is just really pretty, as well. I was equally impressed with their fixtures and general ambiance as I was their merchandise. I'll be back for sure, as soon as I have some extra funds to spend on making my house look extra fancy.

If people were as passionate about shopping local retailers as much as they are eating at local…read morerestaurants, this store should be filled wall to wall with consumers. George is on the same level as Manifesto is to drinking and bluestem is to eating.....locally owned with great attention to detail. George is a beautiful, open and fresh boutique and design store. Everything in the store is well thought out and placed with purpose. It's a great destination for a gift, a thoughtful addition to home decor or even just a business to visit for inspiration. Stop by and treat yourself to some visual stimulation and support this locally owned boutique store in the beautiful Crestwood Shops.

Don't shop here too often but happens my regular stops didn't have any white summer dresses…read more. gladly found a suitable piece here. The store clerk was friendly and informative when approached as browsing sales indicating good deals but making me aware they were final, non returnable. We were one of a pair of three customers in the store and I didn't feel any over attention. Upon purchasing I inquired on any additional savings and again she was informative.

I absolutely love this location at the Plaza in KC. I always receive excellent and welcoming…read moreservice there. They have a great team! --Peter L was especially wonderful today, and I wanted to find a way to say, "thank you!"

Stepped in on a mission to find another fine set of earrings for my birthday. I love that KS offers…read morethis to any customer- 25% or 50% depending on the product category. We weee greeted my Susan as we entered and browsed the store freely with a pitch on the perfume deal and fragrance options. I happened to adore the mother pearl butterfly collection. I asked for Susan's help. She asked me very frankly which pair as I tried to view them by removal. She told me she'd go get new pair. Tried them on and both Susan and Mimi offered their opinion. Mimi was quite bubbly. Well I went with the cream colored. My selection was dropped at the counter and Susan advised me the young lady ( don't recall her name) behind the counter would ring me out. She seemed unaware upon my approach but stopped packing/unpacking to assist me. Got me registered and checked out to go.

Kendra Scott is located in the Country Club Plaza area of Kansas City. Great selection and great…read morecustomer service. It's great to stop in to see all the new best sellers. Make sure you also check out the sales! Lots of other cool shops in the area as well.