Annie was able to hem two pair of pants for me in just a couple days. Alteration was perfect and service excellent. Annie is very friendly and talented. read more

I have never met anyone this rude and unprofessional! I overpaid her to hem a pair of pants. She said, and put on my ticket "ready Saturday at 1PM" I went to pick them up at 12:50. When she finally came up front she started screaming at me "I told you 1, you early!!" I thought someone was punking me!! But it was real! I'll never ever go back, and you shouldn't either! read more

I took a pair of simple ((lightweight, no lining, no exotic fabrics or design)mens dress pants to have shortened by one inch, simple straightforward hemming, after she told me she has pet allergies and asked if the pants had been around pets and then rolled off any lint she saw, she told me she would do the job better than anybody else who charges less and quoted $25... I have a denim skirt that I want to have taken in at the waist and realize that it isn't as simple as one might think to do (that's why I went to a person who does this for a profession), and after much back and forth between us, me explaining what I wanted, her telling me how difficult what I was asking for would be and her not knowing what would happen once she got started on the skirt, she told me "NO, I can't do it, its too much..." Overall a NO CAN DO attitude... and high prices. I departed. Frustrating and Disappointing read more

LIMITED TAILORING SKILLS AND AVAILABILITY. I needed alterations done to my suit. They said they are not able to do so because they do not know how. Business hours are very limited and unaccommodating. Every single person has different off days and shifts. read more

Ive had Annie do several things for me such as pant alterations (hems) and drapery- in the end, the job was done adequately... but the process was painful. She simply says " No it's too much work" or tells me in an agresiva way that I dont want to do what I'm asking for. She constantly bickers back and forth and expresses why she doesn't want to do her job and then ends up doing it. I have given her several changes because that's me. she is centrally located where alterations are needed...but sadly I think she dislikes her craft and it is draining. Just now I took in a pair of nylon fringe pants that I asked for a simple hem ... ( would have taken her 5 minutes with a surger) and told her the fringe could just be cut. Without letting me give her a context ---that the pants were more for fun....she yelled at me in front of a customer... saying "No! I dont want to touch those pants... Too much trouble". I just said thank you and took my pants.... She self sabotages and I'm done. So like another review stated: "limited skills" read more

Very rude and unhelpful. Spoke down to me and made me feel stupid. Told me i should lose some weight because i was asking if a dress could be let out. Super super rude and not cool. I would not recommend coming here. read more

This place needs to be shut down. $65 to alter pants?!??? For real?!?! This is highway robbery. I would not leave my clothes there after finding out the price and she was so rude and slinging pins. She told me that I should go elsewhere next time. She also demanded that I pay her $10 cash for "taking up her time." What?!?? She took up my time and demanded money? This should be a crime. I hope this place goes out if business. This is terrible customer service. read more

Literally the worst place to get assistance! I called the company and got sent to voicemail followed by "Sorry, we can't talk right now!" Like how professional, right? Oh wait, it gets worse... I ask for a simple sew that I needed today and would pay extra for. I sent a photo and was told to use SHOE REPAIR for an item I needed sewn because it's formal... You'd be better off teaching a whale how to sew and getting in the ocean with him leaving the machine plugged in. 0 STARS!!! read more

incredibly professional work by Annie. We chatted the day I dropped off my bridesmaid's dress, she has a long history working in formalwear and it shows!! I went in worried I would have to get a major alteration done as I'd lost a lot of weight between when we ordered dresses and the month of the wedding. Annie showed me a much simpler, and CHEAPER way to make a Size 10 gown fit a Size 4 person! I've been doing alterations in theatre for years and have sewn all my life, and I couldn't even tell where she worked on the dress. Cost was exactly what we discussed when I dropped it off, no surprises, and was done exactly on time. I will absolutely be returning to her for future alterations. read more

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If you live in the Cahaba heights area, this is the place to go!! The customer service and pricing is above and beyond all of the other places nearby! Will be back for all of my alteration needs! read more

I brought my wedding dress to be hemmed to Annie. It was lace (and a lot of material!), so I was very impressed with the quality of work when I picked it up. She was significantly less than other places I called.... bring cash if you don't want to be charged extra for using a credit card. Call ahead to make sure she's there! read more

Don't waste your time. She is too busy. The only reason I gave one star is because it won't let me leave a review without one.

I called to ask how long they would be open, and the answer was 4:00. I said I was on my way, 15 minutes and arrived at 3:54 to find the door was locked with lights off. Nothing more needs to be said. read more

As a first time customer, Annie's Alterations went above and beyond to make numerous, expert alterations to a formal dress when I experienced a dress emergency over the Thanksgiving holiday. The dress we expected to wear was delayed as a result of a transit strike and failed to arrive before the event. Annie's -- literally -- saved the day by making a number of alterations and adjustments to a back-up gown. Over our family's Thanksgiving meal, we were all thankful for Annie's Alterations! We might have expected superlative customer service and compassion for our situation had we been long time customers. But although we never met anyone at Annie's until after 5 pm the day before Thanksgiving, we were treated like family. And were beyond appreciative and grateful for their professionalism and for their kindness and understanding. Although it would have been understandable had they done so, they insisted on doing the work properly and refused to take shortcuts. We were thrilled with their professional adjustments and with the ultimate fit of a formal gown that went from an ill-fitting back-up to first string flawless. I will absolutely return to Annie's for any future alterations needs and . We are fortunate to have Annie's Alterations in Birmingham. read more

My biggest disappointment is the reviews. Had the reviews been more factual and real then I wouldn't have used Annies. Annie's is not cheaper than the competition. I was charged $16.00 per pair of pants to be hemmed. That's equal and more than the competition. Then it took 8 days to get my pants back. That seems like a long time to get two pair of slacks hemmed. My grandmother could knock that out within an hour or less. The work wasn't great-one of my pants legs is slightly shorter than the other. Summary I will not ever use this alteration shop again. read more

I brought my wedding dress to Annie to have it hemmed, and she did an excellent job in a timely manner at a very fair price. I know the lace material on my dress is difficult to hem, so I was impressed with how nicely it turned out. Definitely recommend her! read more

The best seamstresses I've ever found! Annie does an amazing job and can handle any request and has a very quick turnaround time. You will not be disappointed. read more

Annie's Alterations is the best place to get alterations in Vestavia - Cahaba Heights. Annie was able to perfectly make alterations that another shop said they couldn't do. She also charges less than other shops I have been to in Cahaba Heights. Annie is very dependable. My suit was ready earlier than I expected. I trust Annie with all my alterations. read more

Annie repaired my nylon motorcycle jacket. I couldn't even tell where the rip was originally! Great work! Great price!

I had several pants hemmed and though the work she did was of good quality and performed in my requested timeframe the initially quoted price increased upon completion of the job. read more

Worst service EVER! I took two sport jackets to be altered (sides taken in, sleeves let out) and Annie said that she could not tell me exactly how much it would cost. When the jackets were ready, the total cost was $235! When I asked questions about what all she did and why the cost was so incredibly high (I've had similar work done previously at other tailors for approx. $100), she screamed at me and told me that she has to pay rent. When I kept asking her to show me the work she did, she threatened to call the police. I was shocked! Beware: her business must be failing so she is scamming customers to make up the difference! read more